Tag: Wealthsimple Trade

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Discount Brokerage Weekly Roundup – December 7, 2020

Take a deep breath. Believe it or not, December is here, and with it, news of several COVID-19 vaccines, stock markets making record highs, and hope on the horizon. Certainly not a coincidence. Another non-coincidence at this time of year is the appearance of special treats and the idea of wrapping things up with a bow.

In this special edition of the Roundup, we turn once again to the topic of deals and promotions, with a regularly scheduled check-in of the deals landscape to kick off the new month. From there, the big announcement: Sparx Trading’s exclusive Look Back Look Ahead series for 2020-2021 is now live! We’ve got a great overview of this unique series that features Canadian online brokers giving their perspective on the past year as well as on what’s coming in 2021. And, as always, we’ve got a full helping of DIY investor comments from Twitter and the DIY investor forums.

De(al)cember Update

The countdown to the end of the year has been going on for some time, but now that December’s here, the finish line to 2020 is in sight.

Despite the gloomy weather and even gloomier forecasts for COVID-19, the SparxTrading.com online brokerage deals and promotions section offers some brighter news. As is customary at the start of each month, we take stock (pun intended) of the deals and promotions landscape among Canadian online brokerages. The good news: this year is as strong as ever in terms of promotional activity among Canadian brokerages.

Although no new deals launched at the beginning of December, a very competitive offer from National Bank Direct Brokerage did get extended for another month. The 100 commission-free trade offer by NBDB is one of the most competitive offers for DIY investors interested in commission-free trades, and with zero deposit requirements, it also has the lowest hurdle.

Last month was a watershed moment for deals and promotions activity among Canada’s online brokerages. After being mostly dormant since the end of RSP season last year, almost all online brokerages decided to launch a cash-back or commission-free trade offer.

Interestingly, there are still a few brokerages currently not on the deals and promotions list, something we anticipate changing either this month or early next month. Firms we expect to see stepping into the promotional space soon are Qtrade Investor, HSBC InvestDirect, and Virtual Brokers, given the fact that other brokerages are already offering something.

Finally, another deal we’re watching this month is Wealthsimple Trade’s “free stock” offer, which is set to expire on December 18th. It is an unusual time for a promotion to end, but it is encouraging to note that the deal is happening at all, since offering zero-commission trading is a significant draw on its own.

With all of these offers currently in play, this is likely an ideal window for online investors interested in an investing account to maximize the selection of promotions.

So, while the weather outside is frightful, this might be the most wonderful time of the year for getting a little extra boost for opening an online brokerage account.

Sparx Trading’s Online Brokerage Look Back Look Ahead Is Live!

More countdown-related content continues to emerge this month, this time from yours truly at Sparx Trading.

Our highly anticipated fourth edition of the Look Back Look Ahead series is here, and – to borrow from Robinhood’s Market Snacks podcast (fair game to borrow from Robinhood, amirite?) – this is the best one yet.

This edition features in-depth submissions from six Canadian online brokerages that offer a fascinating set of perspectives on how 2020 unfolded and preview what they have in store for 2021. In addition, we’ve given our own perspectives on the online brokerages that did not provide a submission and outlined what we thought were noteworthy developments during the year. Finally, we’ve provided a detailed preview of what the next version of SparxTrading.com has in store for DIY investors.

Online brokerages featured in this issue include:

The series is now in its fourth iteration, and it’s interesting to see how things have evolved since we first launched it in 2014. One of the readily apparent changes is that in addition to a blog format, we also have a magazine edition, which we rolled out starting in 2018. Even though it takes considerable work to pull together a magazine format, we thought it was an opportunity to create something great-looking and engaging, which offered a different way to present stories about an exceptionally fascinating year.

One thing that has remained consistent about contributions to the Look Back Look Ahead series has been the unique perspective that only the voices of the online brokerages’ senior leaders can provide. It remains a rare opportunity to hear from senior stakeholders on how the year unfolded as well as their vision for the year ahead.

Another great feature of this year’s issue is that the Q&A format provides an interesting perspective on several points relevant to DIY investors, including:

  • What beginning investors can expect
  • What active investors can expect
  • Which online investing trends they think will matter to DIY investors
  • What user experience means to their firm
  • What sets their firm apart from their peers

As referenced in the beginning of the blog version of this series, there were a number of themes that emerged from the responses and analysis of the online brokerage landscape from 2020. Three big themes that stood out were the need for agility, the importance of communication, and the rising prominence of user experience.

Based on a macro view of what has transpired this year, the consensus is that COVID-19 helped accelerate the future into the present. For the world of online investing, it seems that DIY investors will be looking beyond just the headline price of commissions to the full experience of what it means to be “self-directed.” Case in point: Despite DIY investors having to pay commissions for trades, the industry as a whole saw record-breaking account openings and trading volumes during the height of the market volatility, from March through the summer.

What has become clear, now even more than in previous years, is the need for transparent and ongoing communication in order to create strong relationships with clients. With the heightened uncertainty, communication channels at online brokerages have been tested, and going forward, the hallmark of an online brokerage who “gets it” will be one that excels at communicating with clients proactively. Further, DIY investors will be looking for brokerages to harden the systems that matter in a crisis or in times of extreme volatility. Patience for service interruptions or delays has worn thin, and demonstrating “uptime” is also going to become a marker of quality.

On a lighter note, observant viewers will notice that our cover art tried to capture the work-from-home look, something that embodies the spirit of 2020 for many of us. There are some special details we tucked into the image that we’re sure DIY investors can appreciate. Sticking to the aesthetic for a moment, the soon-to-be-launched new website and content will feature our bull and bear prominently. Unless it’s sensationalistic, a lot of financial content is difficult to engage with, so we hope to continue to provide a more engaging way in which to consume DIY-investor-focused content.

Personally, I found this issue to be an enriching read, and I am excited by the prospect of DIY investors discovering something new and interesting about the Canadian online brokerage landscape as we move through the end of 2020 (thankfully) and into a new chapter in 2021.

To read the Look Back Look Ahead series, click here.

Discount Brokerage Tweets of the Week

From the Forums

And Baby Makes Three

A Redditor in Ontario with a baby arriving soon asks in this post how to establish an RESP and get the full benefit of it – and also wonders if they need to be actively involved after the initial setup.

Exasperated by Exorbitant Expenses

In this post, one frustrated investor wants to know why Canadian brokerages have such high fees compared to their American counterparts. Redditors weigh in with their best theories.

Into the Close

That’s a wrap on this early-December edition of the Roundup. Markets continue to price in optimism around the corner, which should continue to lift spirits for now. There have been some significant comeback stories this past week – including Blackberry – and even more excitement as IPOs like Airbnb and DoorDash prepare their public debuts. One thing’s for sure, there’s lots to keep DIY investors glued to their screens in what was supposed to be a quieter time of year.

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Look Back / Look Ahead: A Review of Canadian Online Brokerages in 2020 & Preview of 2021

After making it through 2020, there are few things that would count as truly surprising anymore. Between COVID-19, the wild US presidential election and everything else that has unfolded this past year, 2021 can’t come fast enough for many of us.

For Canadian DIY investors and Canada’s online brokerages, despite a wild year of volatility, volume and very rapid change the macro picture appeared to be a positive one. Record account opening, revenues from trading and after a sharp selloff, a strong rebound in stock markets have favourably positioned Canadian online brokerages heading into the new year.

In the latest edition of Sparx Trading’s exclusive Look Back / Look Ahead series, Canada’s online brokerages provide a unique snapshot of the past year at their respective firms, as well as provide an enticing view to 2021 – yet one more reason the new year can’t come quickly enough.

This edition is one of the most fascinating yet. If for no other reason, hearing about what 2020 was like at Canada’s online brokerages during such historic times is worth tuning into. There is, however, so much more worth finding out about.

Also included in this issue is a fascinating preview of what Canada’s online brokerages have in store for DIY investors in 2021. Further, our unique Q&A feature zeros in on what beginner and active investors can expect from each online broker as well as what sets each online brokerage apart from their peers.

There is lots more content that DIY investors can dig into, so be sure to check out the featured brokerages that provided detailed submissions of the year that was and what’s coming up.

In the meantime, we’ve put together three key themes that emerged from this year’s series that provide some food for thought when assessing the Canadian online brokerage space.

Theme 1: Agility

COVID-19 forced massive change on everyone, online brokerages included. Withstanding a pandemic-level impact was only one of the major challenges Canada’s online brokerages had to move quickly to address, however.

Compounding the challenge was the sheer volume of interest from DIY investors to open up and fund their online investing accounts. Ultimately it came down to agility, technical capability and operational resilience.

Online brokerages who already had invested in online account sign ups were able to more readily handle the challenges that accompanied the immense interest in opening accounts than those who had to route investors through paper-driven sign up processes.

The key takeaway for DIY investors is that COVID-19 showed which online brokerages were more ‘change ready’ and which features matter during times of heightened market volatility.

Theme 2: Communication

With so much of our lives now digitized, instant access to what’s going on is now the norm. A great example is Uber Eats – where you can find out in real time where your food order is.

In that world, DIY investors will be hungry for more information from their online brokerages. It might be price, it might be service experience, it might be platforms or even promotions. One thing that stands out about online brokerages in 2020 is that those who prioritized connecting and communicating with investors are now better positioned to have their story and message heard.

With so many online brokerages available to service DIY investors in Canada, those that are able to create special content or deliver engaging investor education experiences or simply have a solid, regular communications strategy in place can ensure DIY investors have something worth tuning into.

Theme 3: User Experience

This was one of the more fascinating trends to dive into in this issue of the Look Back Look Ahead feature.

For DIY investors, it was reassuring to see online brokerages define user experience in terms of customer experience. That said, one of the challenges created by 2020 is that there are lots of novice investors who have entered the markets on a whim and for whom the markets only appear to be making new highs.

Providing this new crop of investors with the right tools and resources to navigate the journey of online investing will be important. Further, the balancing act continues between older clients who may not be as tech savvy or inclined towards mobile features, and younger investors who are demanding different aesthetics to websites and apps. Interestingly, there will be several notable upgrades in platforms and online investing experiences coming throughout 2021 so we’ll be curious how different online brokerages tackle the challenges in the new year.

Click the links below to learn about what each Canadian online brokerage had to say about 2020 and what to look forward to in 2021.

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Discount Brokerage Deals & Promotions – December 2020

*Update: December 18* After what has simultaneously felt like the fastest yet slowest year ever, we have finally made it to December! In true holiday fashion, Sparx Trading is here to spread old-fashioned cheer and merry updates as we take a (cautious and socially distanced) step into the final month of 2020. 

Bargain-hunting DIY investors can rejoice. Just because Black Friday and Cyber Monday have concluded, this doesn’t mean there aren’t still great deals to be had. The past month saw an influx of new deals and promotions from Canadian discount brokerages, which are slated to run until the end of 2020 or into early 2021.

Last month, our radar picked up on numerous commission-free trade and cash-back offers from various bank-owned brokerages, including BMO InvestorLine, TD Direct Investing, CIBC Investor’s Edge, Scotia iTRADE, and RBC Direct Investing. Wealthsimple Trade also joined in on the deals action, with a free stock promotion that expires on December 18th. 

Scroll on to learn more about all the current online brokerage deals and promotions for December. We’re keeping a close eye on the deals space, so don’t forget to check back throughout the month for more jolly updates. And if you find an offer that would be great for other DIY investors to know about, please let us know in the comments.

Expired Deals

*Update: Dec. 18 – Wealthsimple Trade’s trade free stock promotion ends on today, December 18th, 2020. Be sure to open an eligible account by 11:59:59 PM EST today to qualify. Full details can be found in the table below.*

Extended Deals

National Bank Direct Brokerage’s 100 free online trades promotion has been extended! The new deadline for this huge free trade offer expires December 31st, 2020. 

New Deals

*Update: Dec. 18 – Qtrade Investor has just launched a promotion for new clients who open an account by March 1st, 2021. Clients who open a new account are being offered two rewards to choose from: a cash reward or preferred pricing trades. See the table below for more details on the promotional rewards, as well as full terms and conditions.*

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions
  6. Offers for Young Investors

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Scotia iTrade Scotia iTRADE is offering two choices for new investors who open accounts before March 1, 2021 and fund it with at least A) $5,000; B) $10,000; C) $25,000; D) $50,000; E) $100,000; F) $250,000; G) $500,000 or H) $1M+: Option 1: you can use promo code C21 to receive cash reward of A) $25; B) $50; C) $100; D) $200; E) $400; F) $750; G) $1,000 or H) $1,500; plus a discounted commission of $6.99 per trade until June 30, 2021. Option 2: Use promo code FT21 and you may be eligible for A) 10; B) 20; C) 50; D) 100; E) 200; F) 300; G) 400 or H) 500 free trades to use for 90 days after the account is funded. $5,000 Cash Back or Free Trades 90 days Scotia iTRADE’s Cash Back or Free Trade Offer March 1, 2021
Fund your new or existing CIBC Investor’s Edge account before Mar 2, 2021 with at least A) $10,000; B) 25,000; C) $50,000; D) $100,000; E) $500,000 or F) $1M+ and you may be eligible to receive a cash back reward of up to A) $50; B) $100; C) $200; D) $500; E) $1,000 or F) $2,000. To qualify, the fund must be from outside CIBC. No promo code required. $10,000 Cash Back Program Page March 2, 2021
Open a new TD Direct Investing account by Mar 1, 2021 with promo code INVESTNOW and fund it with new assets worth at least A) $15,000; B) $25,000; C) $100,000; D) $250,000 or E) $500,000, and you may be eligible to receive a cash back reward of up to A) $100; B) $200; C) $300; D) $500 or E) $1,000. The fund must be deposited to the account by April 30, 2021 and at least one trade is placed by June 30, 2021. In addition, you may also be eligible for another $100 cash reward by setting up a Monthly Contribution Plan (min. $100 per month) with the first contribution occur before April 30, 2021. The maximum reward one could receive is $1,100. $15,000 Cash Back TD Direct Investing Cash Back Promotion March 1, 2021
BMO InvestorLine Open a new qualifying account at BMO InvestorLine with new assets worth at least A) $50,000; B) $100,000; C) $250,000; D) $500,000 or E) $1M+, and you may be eligible to receive a cash back reward of up to A) $100; B) $250; C) $450; D) $950 or E) $2,000. Use promo code SDCASH2000 when registering to qualify. Be sure to read full terms and conditions. $50,000 Cash Back Fall 2020 Cashback Campaign Jan 5, 2021
New clients who open new Qtrade Investor accounts before Mar 01, 2021 have 2 options: (1) Fund your new Qtrade Investor account with at least A) $25,000; B) 50,000; C) $100,000; D) $500,000; E) $1M or F) $2M+ and you may be eligible to receive a pre-paid Visa gift card of up to A) $50; B) $100; C) $250; D) $800; E) $1,500 or F) $2,000. Only first 500 customers are eligible. Please use promo code VISA2K. (2) The first 100 clients who use promo code TRADE695 may be eligible for 100 trades at a preferred commission rate of $6.95 for 6 months. Minimum deposit $10,000 is required. $10,000 Cash Reward or Preferred Pricing 6 months Up to $2,000 Visa Gift Card Offer 100 Discounted Commission Trades March 1, 2021
New accounts opened between Jun 22 and Dec 31, 2020 will be awarded 100 free online trades in one year. This promotion applies to new and existing NBDB clients who use the code “FREE2020” to open new accounts. There’s no minimum funding requirement, however some other restrictions may apply. $0 100 Free Trades 1 year Please refer to the full details of the deal. December 31, 2020
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer. For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2020
Open a new RBC Direct Investing account by December 31, 2020 and fund it with at least $5,000 by March 5, 2021 and you will receive commission rebates for 25 trades that occur within 1 year of account opening. Be sure to use promo code NTBW2 during account opening. You will be charged regular commissions on the trading date, and the rebate will be deposited back into your account after 3-5 business days. If you are an existing customer to RBC DI, the type of the new account being opened must be different from the account types that you current have. $5,000 25 commission-free trades for a year 1 year 25 commission-free trades December 31, 2020
Open and fund a new qualifying account with at least $25,000 and you may qualify for one month of unlimited commission-free trades and up to one month free of an advanced data package. Use promo code ADVANTAGE14 when opening a new account. Be sure to read terms and conditions for full details. $25,000 commission-free trades for 1 month + 1 month of advanced data. 1 month Active Trader Program December 31, 2020

Expired Offers
Last Updated: Dec. 22, 2020 13:56PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 B) $10,000 C) $25,000 D) $50,000 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
If you (an existing Qtrade Investor client) refer a new client to Qtrade Investor and they open an account with at least $1,000 the referrer and the referee may both be eligible to receive $25 cash. See terms and conditions for full details. $1,000 $25 cash back (for both referrer and referee) Cash deposited at the end of the month in which referee’s account funded Refer A Friend to Qtrade Investor none
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $5,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $5,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period (subject to conditions). BMO InvestorLine Refer-a-Friend January 5, 2021

Expired Offers
Last Updated: Nov 30, 2020 14:30PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 n/a Transfer Fee Promo none
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $200 in transfer fees. $200 $15,000 Transfer Fee Rebate Details none
Transfer $15,000 or more into a new HSBC InvestDirect account and you may be eligible to have up to $152.55 in transfer fees covered. $152.55 $15,000 Confirmed via email contact with HSBC InvestDirect Rep. Contact client service for more information. none
Transfer $15,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $15,000 Transfer Fee Rebate none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees. $135 $20,000 Transfer Fee Rebate none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Transfer Fee Promo Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account and you may be eligible to have transfer fees covered up to $200. Contact client service for more details. $200 Contact client service for more information Contact client service for more information (1-888-776-6886) none

Expired Offers
Disnat Desjardins Online Brokerage is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $10,000 into a Desjardins Online Brokerage account. You’ll have to call 1-866-873-7103 and mention promo code DisnatTransfer. See details link for more info. $150 $10,000 Disnat 1% Commission Credit Promo January 8, 2020
Last Updated: Nov. 30, 2020 14:13PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
The minimum commission per equity trade ($1.99) is waived for new accounts from account opening till December 31, 2020. As a result, your commission is just 1¢/share (max $7.99). However, this offer does not apply to Odd Lot orders (i.e. orders with quantity less than 100 shares if price >= $1 or price < $0.10; or less than 500 shares if price in the $0.10 – $0.99 range). Please be reminded that at Virtual Brokers ETFs are always free to buy. $0 No Minimum 2020 – Terms & Conditions December 31, 2020
Submit your information via the Hardbacon website to be referred to National Bank Direct Brokerage. Open and fund a qualifying account and you may receive up to 200 commission-free trades and discounted trading commissions. Be sure to read full terms and conditions. n/a Hardbacon Free Trade Promo none
Open a new Non-Registered trading account and fund it with at least $100 by December 18, 2020 and you may receive a random cash bonus ranging from $1 to $4,500. The cash bonus amount will be equivalent to the value of one of the fifteen stocks that have been selected by Wealthsimple Trade for this program. Please refer to the Terms and Conditions for more details. $100 Wealthsimple Trade Free Stock Promotion December 18, 2020
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Nov 30, 2020 14:16PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1,000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Cash Back Open a new SmartFolio account and fund it with at least $1,000 and you could receive 0.5% cash back up to $1,000. Use promo code SFNOV1000 when opening a new account. See terms and conditions for full details. This offer is limited to new SmartFolio clients only, and can be combined with the refer-a-friend promotion. $1,000 0.5% cash back to a maximum of $1,000. SFNOV1000 January 5, 2021 SmartFolio Cash Back Promo
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $1,000 1 year no management fees STSF April 30, 2019 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $1,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Nov. 30, 2020 14:30PT

Offers for Young Investors

Brokerage Offer Type Eligible Age Range / Client Segment Offer Description Min. Deposit Expiry Date Link
Student Pricing Clients with CIBC Smart™ Account for students $5.95 per trade and zero annual account fees not required None CIBC Student Pricing
Broker@ge 18-30 18-30 years old investors Benefits: * 5 free transactions (Minimum deposit of $1,000 required) * No inactivity fees * No asset minimum to maintain for free registered accounts * Exclusive events * Disnat Mobile App $1,000 None Broker@ge 18-30
Offers for professionals & Students Students in selected fields of study Professionals and students in the below fields can benefit from a reduced pricing structure: * Engineering students * Legal, accounting and business students * Healthcare students * Health sciences students * Nursing students Benefits: * $5.95 commission on equities * $0 commission on ETFs * $0 annual administration fee not required None NBDB Student Pricing
Young Investors Offer 18-30 years old investors Accounts holders who are 30 years old or younger are offered 10 free trades each year. After the free transactions, a commission rate of $4.95 per transaction will be applied (which is just half of the regular price). not required None Young Investor Offer
Young investor pricing 18-30 years old investors Benefits: * $7.75 commissions for stock and ETF trades * No account minimums * No quarterly admin fees min. $50 a month through pre-authorized contributions. None Young Investor Pricing
Waiver of account maintenance fee Clients who have RBC Student account, currently or in the past 5 years. The Maintenance Fee ($25 per quarter) is waived, regardless of the account balance. not required None Zero Account Management Fee
Young Investors Offer Clients below 26 years old Low activity account administration fee and the RSP account administration fee are waived. not required None Young Investors Offer
Zero Account Administration Fee Clients below 26 years old The account administration fee ($24.95 per quarter) is waived. not required None $0 Account Administration Fee
Last Updated: Nov. 30, 2020 14:25PT

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Discount Brokerage Weekly Roundup – November 30, 2020

Hard to believe but the end of 2020 is almost here. Then again, a lot of what’s happening is surreal. With stock markets continuing to rise alongside COVID numbers, and increasingly tightening restrictions here in Canada to try to wrestle the virus into control, it’s hard to believe there is good news to be found. Fortunately, hope springs eternal, and while there are definitely some challenging times ahead, we’re glad to be able to share a slate of stories of things to look forward to from online brokers.

In this month-end edition of the Roundup, we take stock of the activities that stood out in November – including the influx of deals and promotions for DIY investors. Staying on theme, we also dive into some important developments and exciting publications set to launch at SparxTrading.com that will shine a spotlight on the challenging year that was and how online brokerages overcame multiple challenges to deliver a record-breaking year. Being the month end, there’s a special addition, which includes coverage of some interesting things that crossed our radar that we didn’t get a chance to dive into more deeply this month. As always, we’ve got chatter and banter from DIY investors in the forums and from Twitter.

Days of Our Deals: Online Brokerages Lean Into Deals in November

It’s fitting that on Cyber Monday we get to talk about deals and promotions for DIY investors.

November has been filled with a constant stream of deals updates, as almost all Canadian discount brokerages either stepped back into the deals pool or dove in for the first time.

With nine advertised deals now in the commission-free trade or cash-back category (10 if you include the latest deal from Wealthsimple Trade), online investors are able to pick and choose which deal best suits their needs.

For anyone keeping score at home, within the first week we saw offers from BMO InvestorLine, BMO SmartFolio, CIBC Investor’s Edge, and TD Direct Investing come to market. Not far behind them came offers from Scotia iTrade and RBC Direct Investing. Finally, at the end of the month, we saw Wealthsimple Trade jump into the deals and promotions pool with a clever cash-back promotion.

At the time of publication of this Roundup, it appears that there is one promotion set to expire – the commission-free trade offer from National Bank Direct Brokerage – however, that might change heading into a new week. Not to worry, though, as there are numerous offers that are scheduled to be around until well into RRSP season, which ends at the beginning of March 2021.

Even though we’ve said this before, it is worth stating again. This massive influx of deals activity was a far cry from the promotional landscape we saw midway through 2020 when almost all Canadian discount brokerages removed their “top-tier” promotional offers.

The pullback in offering deals was largely the result of a tsunami of investors trying to get into the markets to take advantage of the COVID-induced volatility, and though COVID is still around, it appears that substantial market swings are not. The pace of investors opening up new accounts has also slowed down compared to the spring of 2020, which, according to some industry insiders, is a welcome reprieve.

As for the Canadian discount brokerages currently on the deals and promotions sidelines, we suspect they won’t be there for too much longer. The space is far too competitive at this point not to be actively courting DIY investors with an offer. The question is more when than if the brokerages currently not offering either a commission-free trade or cash-back promotion will step forward.

One theme that is clear this year is that there appears to be a greater degree of targeting of specific investor segments going on than in years past. As is usually the case, big assets are what all online brokerages aspire to attract. However, outside of that group, there is a definite interest in the entry-point investor.

With the big deal days of Black Friday and Cyber Monday in the books, it appears that the stretch between here and Christmas could bring with it a few bonus gifts for DIY investors.

Lots to Still Look Forward To in 2020

It’s been a storied year for everyone. For DIY investors, there have been once-in-a-generation opportunities to get into stocks that were panic-sold as well as to jump into stocks that have surged as a result of the shift to working from home.

All Canadian online brokerages were tested in multiple ways during and because of COVID, from having to be able to process the flood of applications for new accounts, to shifting operations and personnel to a remote-work model, to dealing with the ongoing challenges of the marketplace that demanded more features at lower commission prices.

Though there were certainly hiccups along the way, in hindsight, the Canadian online brokerage industry managed to weather an exceptionally challenging storm.

For that reason (and the fact that it is 2020), we thought it would be fascinating to hear from the leaders of Canadian online brokerages themselves, so we invited them to participate in our soon-to-be-released Look Back/Look Ahead series.

In this upcoming edition, readers will learn a lot about what 2020 has meant for various Canadian online brokerages, including the challenges they have faced (and overcome) as well as the opportunities for innovation that presented themselves during the year.

In addition to talking about the past, one of the most interesting features of this year’s Look Back/Look Ahead series is what online brokerages have shared about what they’re working on and what online investors can expect from them in the coming year. Stay tuned for our official launch announcement on Sparx’s social media channels.

And, speaking of fun things to look forward to, we’re still working away at the launch of a new Sparx Trading digital experience.

Our new website will feature streamlined organization and powerful new tools to help online investors looking for online brokerages. Exclusive sneak peeks will be shared on the Sparx Trading Twitter feed as well as featured in the Weekly Roundup.  

Lightning Roundup: More Interesting Developments

With so much happening this past month, it’s tough to cover all of the interesting developments in as much detail as we’d like to. So, here’s a quick rundown of things that crossed our radar.

Lots of Outages, Lots of Outrage

Twitter is generally a place where discussions can get heated, and people don’t hold back on what they’re thinking or feeling. In fact, it’s arguably THE place online to vent/share just that. For businesses (like online brokerages), however, in addition to being a place where clients share their experiences, there’s also an expectation of channels like Twitter to serve as a customer service channel.

November has been an abysmal month for many DIY investors across multiple Canadian online brokerages because of platform outages and downtime that occurred during trading hours at big bank-owned online brokerages and smaller operations alike. Many active investors found themselves ranting about outages as well as scary wait times to speak to customer service representatives.

For all of the good, the bad, and the (much) ugly, check out the tweets of the week from November in each of our Roundups.

Financial Literacy Month

November is Financial Literacy Month in Canada, and this past month marked the 10th anniversary of this initiative, which is aimed at helping Canadians be better informed about their personal finances.

There was a steady stream of content as well as activities online for individuals wanting to deepen their understanding of important financial topics. Interestingly, there were a lot of credit unions, independent personal financial bloggers, federal agencies or entities, and provincial securities regulators who were visible on social media.

When it came to investing – in particular DIY investing – there wasn’t much in the way of dedicated content from Canadian online brokerages, despite the wealth of information they have on hand or have historically provided about the way in which online investing works. It seems like an interesting opportunity to have more of a voice on an important issue that would enhance the general public’s understanding of what online brokerages are and how they function.

One telling gap in the current state of awareness and communication around financial services options for investors is highlighted in the introductory stock market video produced by the Nova Scotia Securities Commission.

This video series does a great job explaining the basics of stocks, but when it comes to describing the options that individual investors may encounter, the fact that “robo-advisors” don’t really get mentioned shows there are things consumers encounter in the world of investing online that don’t quite match up to what is being explained in this video. Granted, the video focuses on stocks (rather than ETFs), but given the popularity of these instruments and that they pull investors into trading online, it might be a great follow-up video to provide for investors.

Despite the wealth of information (pun intended) on personal finance that has been shared during Financial Literacy Month, there are still lots of opportunities for either online brokerages or other members of the online investing ecosystem to step forward with more investor-friendly content.

From the Forums

Time Is Not on His Side

What’s the safest and most practical way to start saving for retirement – at age 59? In this post, a Redditor asks for advice on behalf of their father, who is ready to start investing $2,000 per month.

Haters Gonna Hate

A Redditor asks in this post why the media seems to have a hate-on for TFSAs. A long and lively discussion ensues, debating whether TFSAs are good for everyone or just for the rich.

Discount Brokerage Tweets of the Week

Into the Close

If you’ve managed to survive the gauntlet of Black Friday and Cyber Monday advertisements and email promotions, congratulations! With the holidays now less than a month away, investors will have more than just visions of sugarplums dancing in their heads – tax-loss selling deadlines are now looming, and there are bound to be some stocks that investors would love to leave behind as much as they would 2020. Of course, for the bargain hunters, there are also opportunities to peruse the deep-discount bin. Maybe there are a few more deals to be had after all. Here’s hoping you have a profitable week ahead!

🌻Sunflower Timelapse from r/BeAmazed
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Discount Brokerage Weekly Roundup – November 23, 2020

With Black Friday just around the corner and Christmas about a month out, bargain hunters and buying sprees abound. It seems like stock markets are in the buying spirit, too, as investors continue to push markets and certain stocks into record territory. Even online brokerages are getting into the spirit of the promotional season and being ever more creative with their offers for DIY investors.

In this week’s Roundup, we take a look at a new twist on a rockstar promotional offer that DIY investors love and examine how one Canadian online brokerage has once again flexed its creative prowess. From there we take a peek at the latest online investing experience from a popular bank-owned online brokerage that is making measured progress. As always, we’ll highlight comments (and complaints) from DIY investors on Twitter and the investor forums to wrap things up.

Wealthsimple Trade Offers Free Stock (Sort of) Promo

If there was any doubt about Wealthsimple Trade taking their cues from Robinhood, the popular online brokerage in the US, this latest manoeuvre is likely to chip away at that doubt significantly.

This past week, we noted that Wealthsimple Trade has started to offer “free stocks” (sort of) as part of a new promotion to attract users to its platform.

Incredibly popular in the US, this is not something we’ve seen launched here in Canada since we’ve been covering the deals and promotions space for the past decade, which makes this offering especially novel for Canadian DIY investors.

Considering that Wealthsimple Trade can’t offer commission-free trades as a new promotion (because they already offer commission-free trading), their approach to structuring promotions has to be more creative. And creative they did get.

While cash-back offers might be an option, it’s clear that they wanted to make a bigger splash than that. So, instead of a run-of-the-mill cash-back promotion, the marketing team cooked up giving a cash bonus equivalent to the price of one of 15 stocks selected from those widely held among Wealthsimple Trade accounts. These stocks range in price from $1 to $4,500.

How does the Wealthsimple Trade Free Stock Promotion work?

Ironically, while so much about the Wealthsimple brand is about simplicity, this particular promotion is actually a bit complicated and is more akin to a combination of a “lottery” or draw versus a cash-back bonus (more on that in a moment).

Starting first with the conditions.

This free-stock bonus offer is open to new clients of Wealthsimple Trade and applies only to non-registered accounts. It is also significant considering how popular this online broker is for registered accounts and considering the timing of the launch, as online brokers ramp up around RRSP (and registered account) promos.

The promotional period is from November 17th through to December 18th, 2020.

In terms of hurdles to qualify, the $100 deposit minimum to be eligible for this offer is about as low as it gets among peer offers – especially for cash-back deals and promotions. That said, it is also possible to be eligible for this bonus without meeting the minimum deposit and instead submit an essay on investing.

OK, and now for the complicated part. This offer is structured in such a way that individuals who open a new Wealthsimple Trade account and make the necessary deposit will receive a cash bonus equivalent to the price of one of 15 of Wealthsimple Trade’s most widely held stocks.

The exact amount of the bonus offer depends on the following formula:

minmaxprobability
Tier 1$1$1056%
Tier 2$10$5035%
Tier 3$50$5009%
Tier 4$500$5,0000.20%

Without knowing the prices of each of the 15 stocks or the distribution of the prices of those stocks, and noting the very wide range of the prices in the tiers we’ve established (based on the probability of “success”), we decided to compute the expected value (EV) for this promotion (see table below).

minmaxprobabilitymidEV
Tier 1$1$1056%$5.5$3.08
Tier 2$10$5035%$30.0$10.50
Tier 3$50$5009%$275.0$24.75
Tier 4$500$4,5000.20%$2,500.0$5.00

Using the probabilities for receiving a cash-back offer in the stated range as a guide, the expected value of the promotion is about $43. That said, not everyone who opens an account will be getting the same amount and the overwhelming majority of new clients will receive less than $50 as a bonus offer.

Given that level of uncertainty – or, put another way, chance – individuals who would like to potentially receive a promotional bonus (but who do not meet the minimum deposit threshold) can instead write an original 100-word (or more) essay on “My Investing Strategy” and email it to Wealthsimple Trade during the offer period.

There’s a lot to unpack with this promotion, so we’ll start with the obvious one: that it is an exceptionally clever way to marry a popular feature being offered by a popular online brokerage into something that is actually more like a contest. In other words, the repackaging of the “cash-back” bonus is worthy of its own slow clap.

Additionally, by using a contest structure for this offer, Wealthsimple Trade not only fixes how much they’re going to pay per client but also creates something that could generate a lot of buzz. The expected value for anyone hoping to gain something is $43 but most likely will be somewhere between $3 and $11. When screening for Canadian stocks with values between $500 and $4,500 using Yahoo Finance, three stocks pop up – with one of them being Shopify (last traded at just under $1,295). It is also the only one of the three with an average daily volume of greater than 50,000 shares, a requirement to be able to trade on Wealthsimple Trade. Alternatively, on US exchanges, there are 1,400 securities to conceivably pick from that meet the criteria to qualify for this promo.  

As far as acquisition costs go for new clients, those are incredibly low compared to what other online brokerages are currently putting out into the market. Also, from a marketing point of view, it’s unlikely that DIY investors would pay attention to a “traditional” cash-back or commission-free trade offer the way they would with this particular offer.

Finally, this new offer also shows that Wealthsimple Trade, in spite of its already low commission price and enthusiasm from among online investors to get into trading, has also entered the deals and promotions competition. Wealthsimple Trade, like other online brokerages in Canada, will need to get the attention of investors who are increasingly aware that promotions are available and who use deals as a way to decide between various providers.

The fact that there is such a short window on this offer indicates that there is some degree of testing to see what happens. That it also focuses on non-registered accounts at a time when registered accounts are what lots of DIY investors (or would-be investors) are thinking about is also of interest. As any online broker hopes, if this promotion works out, new clients who like the experience with Wealthsimple Trade may stick around (and potentially tell their friends). That’s about as smart a gamble as any online brokerage can make.

BMO InvestorLine 2.0 Rolls Out Slowly But Surely

2020 has thrust a lot of change on just about everyone. Unlike the rapid change that has come to characterize this year, BMO InvestorLine has been gradually rolling out their new online investing interface, aptly named BMO InvestorLine 2.0.

As first promised in early 2019, BMO InvestorLine 2.0 offers a dramatically different user interface from their longstanding web experience, which had become incredibly feature-rich and thus out of step with a lot of the minimalist design and approach that characterizes “modern” interfaces.

BMO InvestorLine 2.0 has taken a “less is more” approach, with a complete redesign of the landing page experience and, quite notably, the elimination of menu-based navigation along with most of the menu items that characterize the InvestorLine post-login page.

The essential features that have made it into a live version of the BMO InvestorLine 2.0 site are the post-login landing page that summarizes holdings and individual account status – all within one click – as well as account-related news. Interestingly, the right-hand side of the screen is where a persistent watchlist and market watch view panel follow a user through various points in the site.

Core functions currently available on the 2.0 version of the site include the ability to view account details, move money, and place trades. Features such as MyLink and e-Documents redirect users to the original version of the website. On that note, there are a lot of features that have yet to find a home on the new version of the website – including a lot of the research tools – and one of the nice things about the 2.0 website user experience is how easy it is to revert back to the previous version, which is sure to placate users who are more used to the previous navigation and organization.

One of the reasons it appears that BMO InvestorLine is moving through this transition gradually is both to ensure that the new configuration is stable and to get feedback from a much larger group of users as to what is or isn’t effective in the new web experience. Given how many features did not yet make it into the new site, we can anticipate further changes to come in 2021. That said, one of the important driving factors of the new site is not to overload it with so many features as to make it unwieldy. That will be a challenge given the extensive features that the 1.0 site offers.

On a strategic note, there are some challenging forces at play that will have to be resolved by all online brokerages when it comes to balancing client desire for “more features” with the ease of navigation and simplified experience that come from having less information to wade through.

With so many new investors coming into markets, investor education is going to be incredibly important to provide to this user group. Doing that inside the post-login experience will require users to learn how navigate and where to go for answers to basic questions about investing online. It will be interesting to see how InvestorLine 2.0 tackles this issue and transitions some of the many useful features from their 1.0 into a 2.0 framework.

For the moment, BMO InvestorLine can afford to take the time to get feature deployment right. With new online brokerages and even new refreshes coming from their peers in 2021, however, it is likely BMO InvestorLine will have lots to keep announcing as we head into the new year.

Discount Brokerage Tweets of the Week

From the Forums

The (New) Customer Is Always Right

In this post and this post, Redditors discuss a new Wealthsimple Trade promotion that aims to entice new customers with the promise of free stock (sort of) – and lament that existing loyal customers were not rewarded with a similar offer.

Worthwhile Words of Wisdom?

An investor contemplates ditching their financial advisor and venturing forth solo, but their advisor tries to dissuade them. In this post, Redditors (including one former financial advisor) debate whether or not advisors ever earn enough to justify their fees.

Into the Close

That’s a wrap on another week. The big trend in the online investing space this month continues to be offers from online brokerages. Fortunately for investors, it’s a great opportunity to make their investment account value go that much further. No question that this week, bargain hunters will be “out” in full force. And with more lockdown measures coming, there’s a good chance folks will be turning to online trading again to pass the time.

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Discount Brokerage Weekly Roundup – November 16, 2020

If there’s one place where the news isn’t all bad, it’s the stock market. True to their nature, stock markets are always focused on the future, and the record highs being notched and funds flowing back into highly beaten-down names signal a view of the world that says things are likely to improve. For DIY investors, especially Canadian ones, the news continues to improve – at least for most.

In this edition of the Roundup, we take a look at a recent trading outage that negatively impacted investors trying to cash in on another historic trading day and examine how online brokers can set the record straight on system stability. Next, we review the gift that keeps on giving – deals and promotions – as more Canadian online brokerages jump into the deals race to make for an exciting run-up to RRSP season. As always, we have interesting perspectives to share from DIY investors, including forum commentary and real-time reactions to trading highs and lows on Twitter.

Volume Challenges Online Brokerages’ Trading Systems Yet Again

There’s no denying money is an emotional subject. Layer in fast-moving markets, fleeting opportunities, significant expectations about reliability, relatively high commission pricing, and online trading screeching to a halt, and you’ve got yourself a recipe for some serious online brokerage “haterade.”

This past week was déjà vu all over again when stock markets moved substantially higher on the news of the vaccine from Pfizer and the prospect of a clear winner to the US presidential election. The heightened enthusiasm, however, ended up translating into a surge of trading volume on stock exchanges across North America and, sadly, some online brokerage systems were unprepared for the volume.

In the US and in Canada, several noteworthy online brokerages suffered trading outages at the worst possible moment, leaving many investors angry and sidelined from making (or saving) considerable money. TD Ameritrade, Schwab, and Fidelity were among the big names in the US online brokerage space that were reporting issues with users being able to access their online trading accounts on Monday.

In Canada, some DIY investors were also greeted with a bad case of the Mondays. According to reports from users on Twitter, Questrade and Scotia iTrade suffered outages that impacted traders on Monday morning, sending users into a fury that made for some disconcerting reading on Twitter.  

Massive volatility in stock markets is not something new, and, in fact, it is something many online brokerages had already been bracing for in the lead-up to the US presidential election. For DIY investors, however, it is understandably frustrating, perhaps infuriating, when online brokerages go offline or have technical issues because of increased trading activity.

Interestingly, only one online brokerage in Canada, Wealthsimple Trade, has taken it upon themselves to proactively report and disclose issues regarding their trading systems on a separate, dedicated website. By automating this disclosure, it provides some measure of access to situations where trading systems are impacted – so users aren’t completely in the dark about what’s going on. More impactful, however, by making this disclosure public, DIY investors can also see for themselves just how “reliable” the trading system is.

For example, from September through November 15th, Wealthsimple Trade reports their trading system was up 99.89% of the time – something users can verify for themselves. It is worth noting that there were no outages reported on their systems status page on November 9th, the date that other online brokerage systems went down.

Going forward, investor patience for outages that take place at online brokerages will be very limited. The fact that “new kid on the block” Wealthsimple Trade can do so almost begs the question as to why other, larger, better-resourced firms that are competing with Wealthsimple Trade haven’t or won’t disclose this data. Seems fitting for a challenger brand.

That said, the majority of online brokerages are likely up and running without issue for most of the year. Having a site that objectively reports this uptime profile is much more likely to communicate what reality is versus what the subjective and emotional impressions are of the reliability of a platform. If an online investor is doing their homework into the stability and reliability of an online brokerage (and those burned by outages before likely will), then it seems like a bad idea to have the only record of system function be the trail of angry tweets that inevitably highlight when things go wrong instead of a site that communicates how often they got it right.

Big Deals Keep on Turning

If there’s one thing November can lock in its reputation for, it’s ushering in deals and promotions. From Singles’ Day to Black Friday, millions of shoppers around the world look forward to this month to get access to savings, and so too do Canadian DIY investors.

This past week saw three more offers come to market. Two of those promotions came from big bank-owned online brokerages, RBC Direct Investing and Scotia iTrade, which launched a commission-free trade and a combo, cash-back and commission-free trade deal, respectively. The third offer, courtesy of Virtual Brokers, was a discounted commission offer.

Compared to earlier this year, when Questrade was the sole online broker in Canada offering up promotions for new accounts, the sharp increase in promotions this month alone is cause for optimism for DIY investors who are interested in opening an online trading account.

Looking more closely at the new deals to cross the wire, the RBC Direct Investing commission-free trade offer is more of a “classic” than a new offer. They are bringing back a popular offer they have had for a few years that consists of 25 commission-free equity trades that are valid to use for up to a year from the time of account opening. The perks of this offer are the low threshold to qualify, a deposit of $5,000, and the long timeframe in which to use these commission-free trades. At a standard commission rate of $9.95, the equivalent value of the offer is just shy of $250.

By comparison, Scotia iTrade also leaned into a familiar strategy in offering up the choice to investors of accessing either a cash-back promotion or commission-free trades. The combined nature of this offer makes it one of the more interesting promotions currently in play among Canadian online brokerages. To further enhance the value, the discounted commission rate of $6.99 per trade equates to a 30% discount on the standard commission fee until June 30, 2021.

To see how the Scotia iTrade offer truly stacks up, however, it is worth comparing it to the other cash-back promotions currently in play.

Deposit TierBMO InvestorLineCIBC Investor’s EdgeScotia iTradeTD Direct Investing
$5,000$25
$10,000$50$50
$15,000$100
$25,000$100$100$200
$50,000$100$200$200
$100,000$250$500$400$300
$250,000$450$750$500
$500,000$950$1,000$1,000$1,000
$1M+$2,000$2,000$1,500

The first thing that jumps out about the cash-back offer from Scotia iTrade is that the minimum deposit threshold is lower than that of any of their peers. At $5,000 to qualify for a $25 cash-back bonus, there are no other offers in this range that would compete.

As we reviewed last week, there are certain deposit tiers that it is clear online brokerages appear to be most interested in targeting. In the case of Scotia iTrade, the segment where they (and they alone) have the highest offer is between $250K and $500K, with an offer of $750 cash-back. Their cash-back offer is also tied for top spot at the $50K deposit level with CIBC Investor’s Edge, with both of these online brokers offering $200. Similarly, Scotia iTrade is in a three-way tie for top offer of $1,000 cash-back at the $500K to $1M deposit range.

When it comes to the commission-free trade comparison picture, however, Scotia iTrade’s promotion is unique in that it is the only online brokerage (at the moment) to use tiered deposits to qualify for higher quantities of commission-free trades. And, beyond deposits of $100K, it is the only online brokerage offering commission-free trades of greater than 100 trades. That said, currently National Bank Direct Brokerage has, hands down, the highest commission-free trade offer, with 100 trades and no deposit minimum required to qualify.

Of the offers that have come to market thus far, Scotia iTrade is the most versatile of the bank-owned brokerages. It spans the widest range of deposit tiers, from $5K through to $1M+. It has a combined discounted commission and cash-back or commission-free trade offering. And, the bonus offers can be combined with their existing referral program, which means that there is an opportunity for extra cash-back or free trades to be added onto either of the base-free-trade or cash-back promotion offers.

Finally, a different category of deal that was launched this month was from Virtual Brokers. This offer waives the minimum spend per trade of $1.99, which is a part of the standard commission price structure. Interestingly, this offer does not apply to odd-lot trades – defined specifically by Virtual Brokers according to the price of the security. Also, this offer is available only until the end of December 2020, and in order to maximize savings from this offer, investors would likely be trading securities priced at $1 or more (likely significantly higher than $1).

As predicted, November has been a watershed month for DIY investors looking for a deal to open a new online investing or trading account. With market volatility likely to stay elevated (if last week is any indication), there will undoubtedly be interest from investors who are still on the sidelines or who are contemplating other account types (or moving online brokerages) to kick the tires on these offers. There are still a handful of online brokerages that have yet to jump into the deals pool, but we anticipate there to be at least one or two more offers coming to market before November ends.  

Discount Brokerage Tweets of the Week

From the Forums

A Chunk of Change

An investor who’s tired of high commission fees asks about switching partially or fully between two specific brokerages in this post. Fellow Redditors share their experiences with transfers – the good, the bad, and the ugly.

In Case of Emergency

In this post, a Redditor asks if anyone else has put investing on pause to focus instead on substantially increasing their emergency fund during this time of COVID-19 and an uncertain job market. The ensuing long and lively discussion touches on inflation, debt, how “safe” different types of investments really are, and how much of a rainy-day fund is enough right now.

Into the Close

That’s a wrap on another historic week. There are definitely lots of scary historical records being broken as well as incredible achievements happening simultaneously. For the first time in quite some time, markets are pricing in a return to normal and some good news to follow. Here’s hoping there are more treats to come.

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Discount Brokerage Deals & Promotions – November 2020

*Update: November 27* Daylight isn’t the only thing being saved this as we enter the month of November. It seems like DIY investors are also in for some savings too.

Like adjusting the clocks back, it’s going to take some getting used to online investing in November. With the US presidential election likely to shape the rest of the month, online brokers and investors alike are uncertain as to what the fallout will be.

Heading into a new month there is a mixed picture for promotional offers. On a down note, the 60-day commission-free trade offer from HSBC InvestDirect concluded at the end of October. On the plus side, however, Questrade rolled back the clock on inactivity fees, taking them back to zero. While technically not a promotion, it is a piece of good news for DIY investors looking to park their money without penalty.

Another bit of good news for DIY investors is November is historically a big month for online brokerage offers coming to market. We expect that several big names will be launching new offers in anticipation of RRSP season and the heightened activity around TFSAs and markets heading into the end of the year.

So, don’t forget to check back throughout the month for any updates. The US election is expected to heavily impact investor behaviour and in turn, the discount brokerage space. As always, we’ll continue to monitor and provide new developments on discount brokerage promotions as they arise but if you hear about any offers that would be interesting to fellow DIY investors, feel free to drop a comment below.

Expired Deals

The 60-day free online equity and ETF trading promotion from HSBC InvestDirect concluded on October 30th. 

Extended Deals

No extended deals to report at this time. 

New Deals

*Update: Nov. 6 – Brokerage promotions for November are heating up, with four online discount brokerages unveiling new cash back deals at the start of this month. BMO InvestorLine, BMO SmartFolio, and TD Direct Investing are all offering cash back bonuses for clients who open a new qualifying account, while CIBC Investor’s Edge is offering cash back for clients who fund a new or existing account. See the table below for full details, including eligibility requirements, applicable promo codes, and deadlines.*

*Update: Nov. 13 – Despite it being Friday the 13th, luck is on the side of DIY investors, as two online brokerages have recently unveiled new promotions. Scotia iTRADE launched a deal that allows new clients to choose from bonus cash back or free trades, and RBC Direct Investing is offering 25 commission-free trades to clients who open new accounts.  For full promotion details and eligibility requirements, see the table below. *

*Update: Nov. 27 – Our radar has picked up on a new deal, just in time for Black Friday. Wealthsimple Trade is offering a free stock promotion for clients who open and fund a new Non-Registered trading account by December 18th. See the table below for full terms and conditions. *

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions
  6. Offers for Young Investors

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Scotia iTrade Scotia iTRADE is offering two choices for new investors who open accounts before March 1, 2021 and fund it with at least A) $5,000; B) $10,000; C) $25,000; D) $50,000; E) $100,000; F) $250,000; G) $500,000 or H) $1M+: Option 1: you can use promo code C21 to receive cash reward of A) $25; B) $50; C) $100; D) $200; E) $400; F) $750; G) $1,000 or H) $1,500; plus a discounted commission of $6.99 per trade until June 30, 2021. Option 2: Use promo code FT21 and you may be eligible for A) 10; B) 20; C) 50; D) 100; E) 200; F) 300; G) 400 or H) 500 free trades to use for 90 days after the account is funded. $5,000 Cash Back or Free Trades 90 days Scotia iTRADE’s Cash Back or Free Trade Offer March 1, 2021
Fund your new or existing CIBC Investor’s Edge account before Mar 2, 2021 with at least A) $10,000; B) 25,000; C) $50,000; D) $100,000; E) $500,000 or F) $1M+ and you may be eligible to receive a cash back reward of up to A) $50; B) $100; C) $200; D) $500; E) $1,000 or F) $2,000. To qualify, the fund must be from outside CIBC. No promo code required. $10,000 Cash Back Program Page March 2, 2021
Open a new TD Direct Investing account by Mar 1, 2021 with promo code INVESTNOW and fund it with new assets worth at least A) $15,000; B) $25,000; C) $100,000; D) $250,000 or E) $500,000, and you may be eligible to receive a cash back reward of up to A) $100; B) $200; C) $300; D) $500 or E) $1,000. The fund must be deposited to the account by April 30, 2021 and at least one trade is placed by June 30, 2021. In addition, you may also be eligible for another $100 cash reward by setting up a Monthly Contribution Plan (min. $100 per month) with the first contribution occur before April 30, 2021. The maximum reward one could receive is $1,100. $15,000 Cash Back TD Direct Investing Cash Back Promotion March 1, 2021
BMO InvestorLine Open a new qualifying account at BMO InvestorLine with new assets worth at least A) $50,000; B) $100,000; C) $250,000; D) $500,000 or E) $1M+, and you may be eligible to receive a cash back reward of up to A) $100; B) $250; C) $450; D) $950 or E) $2,000. Use promo code SPARXCASH when registering to qualify. Be sure to read full terms and conditions. $50,000 Cash Back Fall 2020 Cashback Campaign Jan 5, 2021
New accounts opened between Jun 22 and Nov 30, 2020 will be awarded 100 free online trades in one year. This promotion applies to new and existing NBDB clients who uses the code “FREE2020” to open new accounts.There’s no minimum funding requirement, however some other restrictions may apply. $0 100 Free Trades 1 year Please refer to the full details of the deal. November 30, 2020
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer. For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2020
Open a new RBC Direct Investing account by December 31, 2020 and fund it with at least $5,000 by March 5, 2021 and you will receive commission rebates for 25 trades that occur within 1 year of account opening. Be sure to use promo code NTBW2 during account opening. You will be charged regular commissions on the trading date, and the rebate will be deposited back into your account after 3-5 business days. If you are an existing customer to RBC DI, the type of the new account being opened must be different from the account types that you current have. $5,000 25 commission-free trades for a year 1 year 25 commission-free trades December 31, 2020
Open and fund a new qualifying account with at least $25,000 and you may qualify for one month of unlimited commission-free trades and up to one month free of an advanced data package. Use promo code ADVANTAGE14 when opening a new account. Be sure to read terms and conditions for full details. $25,000 commission-free trades for 1 month + 1 month of advanced data. 1 month Active Trader Program December 31, 2020

Expired Offers
Last Updated: Nov. 12, 2020 17:35PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 B) $10,000 C) $25,000 D) $50,000 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
If you (an existing Qtrade Investor client) refer a new client to Qtrade Investor and they open an account with at least $1,000 the referrer and the referee may both be eligible to receive $25 cash. See terms and conditions for full details. $1,000 $25 cash back (for both referrer and referee) Cash deposited at the end of the month in which referee’s account funded Refer A Friend to Qtrade Investor none
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $5,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $5,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period (subject to conditions). BMO InvestorLine Refer-a-Friend January 5, 2021

Expired Offers
Last Updated: Oct 30, 2020 14:40PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 n/a Transfer Fee Promo none
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $200 in transfer fees. $200 $15,000 Transfer Fee Rebate Details none
Transfer $15,000 or more into a new HSBC InvestDirect account and you may be eligible to have up to $152.55 in transfer fees covered. $152.55 $15,000 Confirmed via email contact with HSBC InvestDirect Rep. Contact client service for more information. none
Transfer $15,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $15,000 Transfer Fee Rebate none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees. $135 $20,000 Transfer Fee Rebate none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Transfer Fee Promo Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account and you may be eligible to have transfer fees covered up to $200. Contact client service for more details. $200 Contact client service for more information Contact client service for more information (1-888-776-6886) none

Expired Offers
Disnat Desjardins Online Brokerage is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $10,000 into a Desjardins Online Brokerage account. You’ll have to call 1-866-873-7103 and mention promo code DisnatTransfer. See details link for more info. $150 $10,000 Disnat 1% Commission Credit Promo January 8, 2020
Last Updated: Nov. 30, 2020 14:36PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
The minimum commission per equity trade ($1.99) is waived for new accounts from account opening till December 31, 2020. As a result, your commission is just 1¢/share (max $7.99). However, this offer does not apply to Odd Lot orders (i.e. orders with quantity less than 100 shares if price >= $1 or price < $0.10; or less than 500 shares if price in the $0.10 – $0.99 range). Please be reminded that at Virtual Brokers ETFs are always free to buy. $0 No Minimum 2020 – Terms & Conditions December 31, 2020
Submit your information via the Hardbacon website to be referred to National Bank Direct Brokerage. Open and fund a qualifying account and you may receive up to 200 commission-free trades and discounted trading commissions. Be sure to read full terms and conditions. n/a Hardbacon Free Trade Promo none
Open a new Non-Registered trading account and fund it with at least $100 by December 18, 2020 and you may receive a random cash bonus ranging from $1 to $4,500. The cash bonus amount will be equivalent to the value of one of the fifteen stocks that have been selected by Wealthsimple Trade for this program. Please refer to the Terms and Conditions for more details. $100 Wealthsimple Trade Free Stock Promotion December 18, 2020
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Nov 24, 2020 16:16PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1,000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Cash Back Open a new SmartFolio account and fund it with at least $1,000 and you could receive 0.5% cash back up to $1,000. Use promo code SFNOV1000 when opening a new account. See terms and conditions for full details. This offer is limited to new SmartFolio clients only, and can be combined with the refer-a-friend promotion. $1,000 0.5% cash back to a maximum of $1,000. SFNOV1000 January 5, 2021 SmartFolio Cash Back Promo
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $1,000 1 year no management fees STSF April 30, 2019 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $1,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Oct. 30, 2020 14:38PT

Offers for Young Investors

Brokerage Offer Type Eligible Age Range / Client Segment Offer Description Min. Deposit Expiry Date Link
Student Pricing Clients with CIBC Smart™ Account for students $5.95 per trade and zero annual account fees not required None CIBC Student Pricing
Broker@ge 18-30 18-30 years old investors Benefits: * 5 free transactions (Minimum deposit of $1,000 required) * No inactivity fees * No asset minimum to maintain for free registered accounts * Exclusive events * Disnat Mobile App $1,000 None Broker@ge 18-30
Offers for professionals & Students Students in selected fields of study Professionals and students in the below fields can benefit from a reduced pricing structure: * Engineering students * Legal, accounting and business students * Healthcare students * Health sciences students * Nursing students Benefits: * $5.95 commission on equities * $0 commission on ETFs * $0 annual administration fee not required None NBDB Student Pricing
Young Investors Offer 18-30 years old investors Accounts holders who are 30 years old or younger are offered 10 free trades each year. After the free transactions, a commission rate of $4.95 per transaction will be applied (which is just half of the regular price). not required None Young Investor Offer
Young investor pricing 18-30 years old investors Benefits: * $7.75 commissions for stock and ETF trades * No account minimums * No quarterly admin fees min. $50 a month through pre-authorized contributions. None Young Investor Pricing
Waiver of account maintenance fee Clients who have RBC Student account, currently or in the past 5 years. The Maintenance Fee ($25 per quarter) is waived, regardless of the account balance. not required None Zero Account Management Fee
Young Investors Offer Clients below 26 years old Low activity account administration fee and the RSP account administration fee are waived. not required None Young Investors Offer
Zero Account Administration Fee Clients below 26 years old The account administration fee ($24.95 per quarter) is waived. not required None $0 Account Administration Fee
Last Updated: Oct. 30, 2020 14:41PT

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Discount Brokerage Weekly Roundup – October 26, 2020

With just a few days to go, the news cycle is now going into hyperdrive. Not a day goes by without some reference to an election – mostly likely THE election that the entire world has its sights set on. For Canadian DIY investors and online brokerages alike, the news coming out of the US is very much on our radar, and more than just the election is influencing the discount brokerage space.  

In this pre-Halloween edition of the Roundup, we focus on a scary issue for any investor to confront: cybercrime, and how the consequences of some bad actors in the US have prompted worry here in Canada. Next, we get a sneak peek at a thriller move by one of Canada’s newest online brokerages to make the leap to the big screen (we mean desktops!). As always, we’ll feature some thoughtful conversation from DIY investor forums and a collection of interesting tweets from DIY investors.

Robinhood Accounts Get Hacked

If you want to talk about a DIY investor nightmare scenario, it’s probably close to something that has played out for some clients of US online brokerage Robinhood. According to reporting earlier this month from Bloomberg, close to 2,000 clients of the popular online brokerage have had their accounts compromised and in many cases cleared out.

While the number of accounts that were compromised is noteworthy, when compared to the total number of clients Robinhood has, which is about 13 million, the number is relatively small by comparison (0.015%).  

According to what Robinhood has commented on so far, the breach was the result of individual clients’ emails being compromised. The kinds of activities undertaken by the criminals seemed fairly advanced, with the hackers successfully creating fake identification documents to pose as the clients.

What is most troubling to hear is that in spite of some clients having set up two-factor authentication, their accounts were nonetheless compromised. To make matters worse, Robinhood does not have a customer service line for clients to call for additional support – everything is done online.

In Canada, the only online brokerage that does not have a dedicated phone support line is Wealthsimple Trade (interestingly, it’s also the online broker in Canada most similar to Robinhood). That said, this year has shown that even if an online brokerage does have a customer service line, DIY investors hoping to connect by phone could be forced to wait excruciatingly long to talk to a representative.

Cybersecurity is part of the “new normal” reality for online investors, and even more so in the time of COVID-19, where many individuals are being forced to navigate all kinds of services online that previously they may never have thought to.

The kind of breach of account activity in the case of Robinhood certainly sounds fraudulent to the reasonable observer, but whether a brokerage is ultimately responsible for reimbursing clients is not as clear-cut. Among Canadian online brokerages, security policies tied to coverage for reimbursement vary between brokers. This means that in order to be covered by the security guarantee, online investors need to demonstrate that they have taken all of the precautionary measures prescribed by their online brokerage.

Interestingly, in light of the news regarding the breach of Robinhood, there were Canadian DIY investors who were curious as to the kind of security coverage they would receive from Wealthsimple Trade, and they asked about it in a forum post in the Wealthsimple Trade Reddit thread.

While the response from Wealthsimple Trade is interesting, the fact that events in the US online brokerage market also prompt Canadian DIY investors to think about (and potentially ask questions about) factors related to their online investing experience is important to take note of. Despite there being significant differences between the size of the two markets, when it comes to features – including security – Canadian DIY investors are paying attention to the developments at US online brokers.  

The latest breach of Robinhood customers’ security serves as a warning for Canadian online brokerages and Canadian DIY investors. Unfortunately, we suspect that this won’t be the last time we hear of a security breach at an online brokerage. However, there are clearly steps that online brokerages and DIY investors can take to prevent it from happening.

Wealthsimple Trade Testing Desktop Platform

It’s been an eventful few weeks for the folks over at Wealthsimple and Wealthsimple Trade, from launching cryptocurrency trading in late September, to attaining the elusive unicorn status (aka billion-dollar valuation) earlier this month on a recent fundraising round, to the latest initiative: rolling out desktop trading.

This past week, several users on the Wealthsimple Trade Reddit thread shared the “good news” of being selected for an invite-only trial of the new desktop trading platform.

Unlike other Canadian discount brokers, Wealthsimple Trade opted to start with “mobile first” – which positioned their brand as something completely different from the standard online DIY investing experience. Of course, even getting onto the platform required making it past a “waitlist,” which made it all the more exclusive to be able to have a Wealthsimple Trade account.

The decision, of course, was not without its share of controversy. In terms of online brokerage ratings and rankings, Wealthsimple Trade did not qualify for the Surviscor online brokerage rankings specifically because it was not up to the “standard” experience provided by other online brokerages.

Rankings and some customer alienation aside, the numbers of clients at Wealthsimple Trade and the recent valuation increase of the parent company Wealthsimple to a “unicorn” valuation more than validate the decision to start and grow with mobile. In many ways, this playbook was established by the online brokerage in the US that Wealthsimple Trade often gets compared to: Robinhood. From pricing (zero commission) to platform (mobile first) to products (including cryptocurrency trading), there’s a lot that parallels the Robinhood story. Of course, the valuation and customer growth are also part of that same story, too.

For other Canadian online brokerages, the list of new releases and features at Wealthsimple Trade these past few weeks has been met with relative quiet. That is not something we expect to last for too much longer, however. There are already new platforms and web experiences actively under development at several Canadian online brokerages, and as we near the end of the calendar year, there will almost certainly be a significant ramp-up to promotional and new-feature announcements.

If there wasn’t already enough drama coming in the next few weeks of 2020, this latest development by Wealthsimple Trade has added the right kind of excitement into the final stretch of the year. A lot of DIY investors are still stuck at home – including working from home – so having a desktop version of an already popular trading platform is sure to be a welcome addition to the many browser tabs competing for attention.

Discount Brokerage Tweets of the Week

From the Forums

Zero Is the Hero

A Redditor on a quest for the holy grail of zero-commission investing asks in this post what Canada’s closest equivalent to Robinhood is. The answers are somewhat surprising.

Limited Options

A twentysomething investor accidentally went over the year’s TFSA limit and asks for advice and guidance in this Reddit post.

Into the Close

They say too much of a good thing is not a good thing. Just ask NASA scientists trying to hang onto the galactic trick-or-treat run on OSIRIS-REx. For traders, these next two weeks are going to be filled with more uncertainty than a Seahawks fourth quarter. For the non-football fans: it means that just about anything can happen to the markets, so be prepared to move quickly.

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Discount Brokerage Weekly Roundup – October 12, 2020

As much as turkey and mashed potatoes are a staple of the menu for many Canadians on Thanksgiving, so too is discussion of what’s happening in the world. Inevitably for DIY investors, the gravy comes in the form of what’s been hot and what others are looking at in terms of potential money-making ideas. During COVID, however, the gatherings are likely (or should be!) smaller, and that might make for less banter about what folks are trading (not including recipes for turkey). Nonetheless, this month, despite the dour news, some Canadian discount brokers are giving DIY investors reasons to be optimistic for the remaining few months in 2020.

In this short-week edition of the Roundup, we highlight a new twist on a story of inactivity fees at one Canadian online brokerage that will be sure to get DIY investors chatting as news spreads. Following that, we review some of the latest activities taking place during Investor Education Month, including World Investor Week, and who is (and isn’t) showing up in the Canadian online brokerage space. Despite the short week, we’ve served up a healthy portion of DIY investor chatter from Twitter and the investor forums.

Questrade Eliminates Inactivity Fees

With all the big headline news swirling, it’s easy for some important news to get lost in the shuffle. In the case of Questrade, one of Canada’s most popular online brokerages, their latest move regarding inactivity fees is almost certainly going to make waves once word catches on.

The big news for DIY investors: As of October 1st, Questrade has eliminated inactivity fees on all accounts.

Yes, that’s right, the storied history of inactivity fees at Questrade has added another chapter to it, and in this case, Questrade has returned to its low-cost roots and put an end to quarterly inactivity fees.

For those who have followed the Questrade inactivity fee saga for as long as we have, there is almost no forgetting the firestorm that emerged on social media – in particular on investor forums – when Questrade first made the decision to introduce inactivity fees to clients in July 2012.

At that time, the launch of the inactivity fees was a step change in the identity and perception of the brand. Up until that point, Questrade had become a fixture in the minds of value-conscious DIY investors, and one of the reasons why – aside from the low commission rates – was the lack of inactivity fees.

Understandably, then, the first iteration of inactivity fees proposed by Questrade did not go over well. The first rollout involved charging a monthly fee of $9.95 for clients who did not make at least one commission-generating trade in the month or who had a balance of assets across all accounts of less than $5,000.

When the news of this fee change broke, the very vocal dismay of the Questrade community of clients on a popular forum on RedFlagDeals.com caused Questrade to revisit the decision and modify the terms and conditions around the inactivity fee. Aside from substantially changing the structure of the inactivity fee, they also pushed back the date of the rollout of their inactivity fee to the beginning of October 2012.

A post on RedFlagDeals.com set in motion the official response and policy on inactivity fees for Questrade for the better part of the past eight years:

Unlike many of their Canadian online brokerage peers up to that point (and arguably since), Questrade had successfully built up a strong following and audience in various online investing communities and on social media. Because of its appeal as a lower-cost option for online investors, and the propensity of investor communities to provide “helpful” suggestions to one another regarding DIY investing products/services, Questrade often stood out as a natural counterpoint to most other online brokers at the time.

Although introducing inactivity fees at Questrade brought them into line with “the rest of the pack” of Canadian discount brokers at the time, the exercise of hearing out many online investing clients’ concerns and responding with changes to Questrade’s pricing was one of the more extraordinary moments in the history of the Canadian DIY investing community.

More than anything, it showed that as a service provider, Questrade was prepared to listen to their customers and respond with changes.

At the time, there were only two other online brokerages that didn’t charge inactivity fees – Qtrade Investor and Virtual Brokers, both of whom eventually came around to launching these fees as well.

Over time, the quarterly inactivity fee at Questrade increased from $19.95 per quarter to $24.95 per quarter, and the requirement to maintain $5,000 as a minimum value of assets was reduced to $1,000.

Now, almost exactly eight years after it was launched, and even though a lot has changed about the online investing industry and commission pricing in Canada, Questrade is venturing forward with no inactivity fees. Other Canadian online brokerages, with the exception of Wealthsimple Trade, will now be forced to re-evaluate their stance on inactivity fees altogether, or at least the threshold minimums required to have them waived.

As a tactical move, heading into the coveted RSP season, Questrade is now able to claim to be one of the only Canadian online brokerages that does not charge inactivity fees with no other strings attached.

What is curious about the latest drop in inactivity fees at Questrade is that, as of the time of publication, there hasn’t (yet) been much chatter online about this move – perhaps owing to the fact that there hasn’t been too much in the way of formal communication about the change in pricing.

It is likely, however, that Questrade will be shining a spotlight on dropping the inactivity fee heading into the end of the year and that it will undoubtedly spark a conversation among DIY investors. Hopefully, said conversation will also encourage online brokerages in Canada to consider what they can do to lower the barriers for DIY investors to access markets and to take their time when learning the ropes without being penalized for “going slow.”

Investor Education Month Activities Underway

In case you missed it, October is the official month for investor education awareness in Canada. This past week it was also World Investor Week, an initiative promoted by the International Organization of Securities Commissions, or IOSCO (yes, that last O is intentional). IOSCO is an international body that “brings together the world’s securities regulators and is recognized as the global standard setter for the securities sector.”

Now in its fourth iteration, World Investor Week was “conceived to raise awareness about the importance of investor education and protection. The project, organized and implemented by IOSCO’s Committee 8 on Retail Investors (C8), consists of up to a week of outreach activities carried out by participating IOSCO member jurisdictions.”

A quick search of the hashtag #WorldInvestorWeek on Twitter illustrates the many international organizations that participated in last week’s event. For the most part, the messages from securities exchanges and regulators around the world reinforced the messages around prudent investing strategies. To assist with getting their core messages out, IOSCO also prepared a list of key “investing basics” messages positioned around being a “smart investor.”

Below are the 10 messages set out for World Investor Week 2020:

On the home front, there were a few Canadian organizations that did make an appearance in support of World Investor Week, with one of the more active ones being the Ontario Securities Commission’s Investor Office via their “Get Smarter About Money” initiative.

Among Canadian discount brokerages, however, World Investor Week was largely invisible.

That said, when it comes to Investor Education Month more broadly, there was only one Canadian online brokerage that stood out: TD Direct Investing.

To their credit, TD Direct Investing has actually put together a comprehensive set of investor education activities in recognition of Investor Education Month – something that other online brokerages in Canada will want to take note of, especially if they are positioning themselves as serious about investor education. In fact, a quick look at the Twitter account for TD Direct Investing reveals that even in their description, investor education is the first thing they reference as being available.

While the spirit of promoting investor awareness and education is something all Canadian online brokerages would (likely) be on board with, it is noteworthy that only TD Direct Investing has compiled dedicated educational content for this specific month. In putting this together, TD Direct Investing has reinforced one of its strongest value offerings as an online broker that provides access to robust educational materials for DIY investors.

As many Canadian (and international) online brokerages wrestle with the reality that millions of new (or novice) investors have stepped into the world of DIY investing, it will be increasingly important for Canadian online brokers to provide resources to better inform these investors about the realities of investing online.

For the moment, TD Direct Investing has managed to take the lead among Canadian brokerages in tackling this – and given their depth of educational content, TDDI is well positioned to curate existing information that could apply to the current market uncertainty.

Looking at the social media accounts of their peers, it seems like most Canadian online brokers are taking a “wait and see” approach, or are too busy focusing on other areas to put investor education in the driver’s seat, or are simply relegated to having to watch and learn.

Discount Brokerage Tweets of the Week

From the Forums

HI(SA) School Musical

In this post, a Redditor ponders if the advice to keep all funds needed in the next five years in a HISA holds up when interest rates are so low. Commenters weigh in on if this course of action still seems wise.

(Half a) Million Dollar Baby

A would-be DIY investor turns to the forums in this post to find out what returns they might reasonably expect if they invest some of their money.

Into the Close

That’s a (turkey) wrap on another eventful week. Sports fans were not disappointed by this past weekend featuring NBA championships and yet another nail-biting performance in the NFL (looking at you, Russell Wilson) – and Prime Day! Of course, there are plenty of less fun but anxiety-inducing days ahead, as the US presidential election looms large. Whether you’re a spectator to the markets or thinking of playing the field this week, there’s no doubt you’ll have lots to watch.

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Discount Brokerage Weekly Roundup – September 9, 2020

Now that September is officially upon us (and Labour Day behind us), it is officially no longer good form to wear white. For anyone long in the stock market, though, that’s probably sound advice, as a sell-off is upon us. Of course, some sales are welcome, and it looks like Canadian online brokerages are starting to warm back up to the idea of offering deals for online investors.

In this short-week edition of the Roundup, we dig into the latest deals and promotions activity from Canadian online brokerages and examine what they reveal about the lead-up to RSP season. Also, we review some interesting technology pitfalls that have impacted online investors lately and contemplate what online brokers need to get right in order to avoid being in the hot seat with DIY investors. As always, we’ve got some spicy comments from investors on Twitter and in the forums to close out with.

Signs of Spring in the Fall

Even though it seems like “fall” is the right name for the season that stock market investors are currently experiencing, for Canadian online brokerages it looks a bit closer to spring, as deals are once again about to start blossoming.

The start of a new month is always a convenient moment to take a snapshot of the promotions landscape among Canadian discount brokers, especially during this “new normal.” September is particularly interesting, however, because it is the time of year that brokerages start to gear up for their busiest season.

Before diving into the current deals activity, it’s useful to get some quick context around how recent events have impacted the online brokerage industry.

While many sectors of the economy were decimated by COVID-19, Canadian (and US) online brokerages saw their businesses experience an unprecedented surge in popularity. Millions of idled workers had nothing else to do and nowhere else to go, not to mention some stimulus money in hand. These would-be (and formerly sidelined) investors turned their attention to the stock market.

Unsurprisingly, opening an online trading account and trading stocks – such as Zoom and Tesla – became the goal of many an investor. As a result, there was a spectacular surge in interest in opening online trading accounts. This created a perfect storm for Canadian online brokerages, who no longer had to try to incentivize investors into the market or into opening a trading account. Instead, market demand to trade online reached an all-time high.

With such robust demand, almost all Canadian discount brokers opted to pause or halt running any special offers for Canadian DIY investors (aside from transfer-fee coverage). Instead, they chose a wait-and-see approach to determine what the impact of COVID-19 would be on their business and industry. 

Despite the unusual market dynamics, it appears the wait-and-see phase is over – at least in part. New promotional offers launched in July and August from HSBC InvestDirect and National Bank Direct Brokerage, respectively, as well as a contest by Wealthsimple Trade in August, are a signal that smaller names in the online brokerage market in Canada are itching to get out in front of the frenzy of advertising set to take place during RSP-contribution season.

It is perhaps no accident that the two bank-owned online brokerage promotional campaigns that have come to market in a COVID-19 world are both commission-free trading ones. While popular, commission-free trading offers are less popular than cash-back offers. For brokerages, however, this move makes sense. Commission-free trades are more cost-effective for brokerages to deploy, and the reality is that not every customer will use up all the free trades offered to them.

For example, National Bank Direct Brokerage’s offer of 100 commission-free trades is a high bar for most “average” investors to use up. Fortunately, the time horizon to take advantage of these trades is one year. Using up 100 trades in a year is much more likely than having to do so in 30 or 60 days. In contrast, HSBC InvestDirect is offering 60 commission-free trades, but the time limit to take advantage of this offer is 60 days. Unless one is a fairly active investor, executing 60 trades in 60 days would be a challenge. Further, HSBC InvestDirect is not known for having a best-in-class trading platform for active investing, so it would likely be difficult for them to efficiently enter and execute the trades. Thus, headline numbers for commission-free trades sound impressive but are subject to a number of conditions that are important for DIY investors to consider when comparing offers.

Another important development was the contest run by Wealthsimple Trade, which offered up a chance to win one of five prizes of $5,000. This contest, which was linked to Wealthsimple Trade’s referral structure, also managed to avoid the cash-back promotion directly and instead positioned a cash payout for new clients as a contest. Individuals who participate in Wealthsimple Trade’s referral campaign receive a humble $10 for the referrer and $10 for the referee – a considerably lower reward when compared to other offers from competitors. While Wealthsimple Trade’s referral bonus is an amount just short of being able to buy a Big Mac combo, in the current environment, a little something is better than nothing. Also, with zero-dollar commission rates, Wealthsimple Trade is not likely to receive much, if any, pushback from consumers who are really interested in taking advantage of the low commissions.

While “two points a trend does not make,” it is nonetheless telling that the first two bank-owned online brokerage promotions to come into the market during COVID times are commission-free trades. Peer firms or larger bank-owned brokerages might also be inclined to offer up something similar – potentially with more generous timelines to allow investors to use up the free trades over a longer period of time. Interestingly, if DIY investors do have a longer time horizon over which to use their commission-free trades, it may serve as a mechanism to keep clients around longer than if they were to have their free trades expire.

Also worth watching is whether other online brokerages launch contest offers similar to Wealthsimple Trade. There are only a small handful of Canadian online brokerages with referral promotions in place, so linking contest entry to referrals is an interesting proposition to grow a client base. While $5,000 for an individual investor is nothing to sneeze at, larger online brokerages have the spending power to make a headline-worthy contest. The combination of a fixed acquisition cost and the advertising boost a contest would receive could be a viable option for a larger brokerage to consider testing out.

With demand likely to stay higher than normal, online brokerages (especially the prominent ones) have less incentive to launch rebates or cash rewards. The smaller players or newer entrants in the Canadian online brokerage space, however, still need to show up on the radar of investors, which means having to get both creative and compelling. With the first big wave of investor interest now behind us, we’ll be watching closely to see how online brokerages navigate this new normal and how they ramp up into their busiest season in the early part of 2021.

Outages Hit Online Brokerages in US

Some days you’re a bug, and some days you’re a windshield. For many DIY investors, the digital reality of trading stocks online feels mostly seamless. As more of our lives shift to being online – now more so than ever before – it starts to create the perception and expectation that things always work. Celebrity pictures or TikToks aside, there aren’t many things that should break the internet. When it comes to personal finance, though, the expectation is that one’s money and investments will ALWAYS be available online (scheduled maintenance gets kind of an exception).

Earlier last week, despite having ample time to prepare for major changes to the Dow Jones and stock splits from Apple and Tesla, several online brokerages in the US – including Robinhood, Schwab, and Fidelity – suffered from trading outages and glitches.

There are a number of instructive lessons for DIY investors when it comes to the realities of investing online, the key one being that regardless of size and sophistication, errors at the online brokerage level happen, and the results can be far-reaching, if not catastrophic, for active traders in particular.

What makes the outages traders experienced on August 31st all the more concerning is that they were not related to trading volume but rather other technical challenges – and that is just from the brokerages that went on record with a potential reason. According to a report from Bloomberg, Schwab attributed their service interruption to a change in storage systems, but the fact that the Schwab outage coincided with issues at Robinhood, Fidelity, Vanguard, and Ameritrade points to a serious underlying issue.

While active traders and investors are a constant presence in the market, it appears that the recent market volatility, combined with features such as fractional share trading and zero-commission trading, has attracted larger numbers of very active traders.

Based on statistics/probability, this ultra-active investor would necessarily be more likely to encounter and be impacted by the kinds of outages that take place on occasion. The big difference, however, between the active investors of today and those of the dot-com era is that these ultra-active investors are likely on mobile platforms and thus are just a few swipes away from social media channels on which they can express their strong dislike/disdain for any kind of service interruption.

The takeaway for online brokerages is that even at 99.9% system reliability, the impact to clients can be material.

Customer expectations for the stability of systems have never been higher, but so too are the demands that those systems need to meet. From speed to security to ease of use, online trading platforms have a high bar of expectations set on their performance every day. For online brokerages – especially those in Canada – telling the story of system reliability and delivering on system reliability ought to be top priorities. For consumers, however, it is abundantly clear whether or not online brokerages have gotten reliability right, since it’s a story that writes itself on social media.

Discount Brokerage Tweets of the Week

From the Forums

Seeing Red

Redditors turn to the forums to discuss consecutive days of markets in the red and to share how it’s impacting (or not) their DIY investing in this post.

Mutual Understanding

A forum user asks if a mutual fund like XEQT or VEQT exists and for guidance on which brokerage will yield them the best results in this post.

Into the Close

That’s a wrap on another edition of the Roundup. Playoff basketball and hockey aren’t the only reasons to stress-eat this week – at least for online investors. After a meteoric run-up in prices in technology stocks, there appears to be some profit-taking (or making) in order, which means the only thing cooler than a Tesla Model X with air conditioning is the quickly cooling Tesla stock price (and Ontario weather!). Even though it’s a short week, here’s hoping you keep your cool and reach Friday in the green!