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Discount Brokerage Weekly Roundup – September 21, 2020

In a “normal” world, fall would be the start of the blockbuster movie launches that viewers expect to enjoy as the weather turns cooler. This, however, is the “new normal.” Instead of movies, IPOs are in the spotlight, with investors watching spectacular IPOs posting incredible numbers and driving FOMO to new heights even as tech starts to show signs of weakness.

In this edition of the Roundup, numbers take centre stage, as we review recent performance stats published by several online brokerages in the US and what it could mean for the current sentiment among Canadian online brokers. Next, we share some exclusive updates to new and exciting features coming this fall to SparxTrading.com. As always, we’ve got a great selection of interesting commentary from investors in the forums and on Twitter.

Painting by Numbers: A Portrait of the Online Investing Marketplace

It’s hard to believe but it has been already/only six months since the market meltdown and subsequent snapback in March. In crossing this milestone, there are lots of questions about how long the “rally” in stocks can continue and whether the surge in online trading has subsided or is still going strong.

This past week, and indeed this month, there have been some important trading metrics reported by US online brokerages that can shed further light into the momentum of online investing among self-directed investors.

Two big firms in the US online brokerage space, Schwab and E*Trade, reported their monthly activity metrics that showed continued strength in the interest of investors to open trading accounts, although it might be fair to say this heightened level of interest is showing signs of plateauing.

Starting first with E*Trade. The iconic online broker reported that its standard trading volume metric – daily average revenue trades (or DARTs) – was up about 2% on a month-over-month basis to 1.04 million daily trades, which is a whopping 256% higher than the same period last year. While robust trading volume was an interesting stat, what really jumped out was the surge in net new retail accounts opened in August at E*Trade, with 80,000 new accounts coming in. This represents a level 76% higher than the previous month and 439% higher than the same point last year.  

The largest online brokerage in the US, Charles Schwab, also saw its trading volume and new account numbers stay elevated – although nowhere near the percentage performance posted by E*Trade. For August, Schwab had amassed $4.5 trillion (with a t) in total client assets and saw a gain of 202,000 new online brokerage accounts, which is a slight dip (-2%) compared to July but still 60% higher than where new-account growth levels were at last year. Trading volume at Schwab still appeared to be significantly elevated, at 1.5 million daily average trades, which is about four times where it was for 2019.

Aside from E*Trade and Schwab, other large firms in the US that report their trading activity metrics regularly include Ameritrade and Interactive Brokers. Interestingly, this past August, the privately held Robinhood also reported trading metrics for the first time, in which they shared staggering figures from a record month in June. However, as of publication, no follow-up post with updated figures has been published.

Earlier this month, Interactive Brokers published its metrics, which showed DARTs were 88% higher than a year ago and new account openings were 374% higher than the same point last year.

Although several Canadian online brokerages are owned by publicly traded banks, the majority of these bank-owned brokerages do not disclose trading data at their online brokerage units in the same depth or with the same transparency as their US counterparts, with, perhaps, one important exception, RBC Direct Investing. The financial reporting for RBC includes reporting for direct-investing trade volumes, which are reported on quarterly. The third-quarter results for their 2020 fiscal year show that trading over the period from May through July was about 125% or so higher than the same point last year.

Six months after the major lows of the stock market in March, it appears that there continues to be very robust interest from investors in participating in online trading and investing.

Across several different data points, the picture emerging is that investors are still hungry for opportunities to grow their wealth via equities, despite the recent downdraft in the tech stocks having probably rattled a few nerves. The recent performance of IPOs like Snowflake, Nuvei, and “magic mushroom” company Compass point to the fast-money crowd looking for opportunities to jump into and out of the market.

On a macro basis, the stretch between now and November, when the US presidential race will be decided (or will it?), is expected to be filled with volatility, which should only be amplified by the increased participation of so many more retail investors. Interesting data on options trading behaviour and volume, for example, points to the “lottery ticket” trade taking place, and investor forums are rife with YOLO and moon-trade talks, which also signal investors are taking outsized risks to chase potentially outsized returns.

Any experienced farmer will say make to hay while the sun shines, and any experienced investor/trader knows it’s never different this time. For online brokerages, whether in Canada or the US, being flexible is going to be key to responding to whichever scenario plays out.  

Good News for 2020: Upgrades to SparxTrading.com Coming

2020 has been a year of big changes. Not many have been good, but despite the sentiment that this year should be over as quickly as possible, there are still a few months – and hopefully some good news – to come.

One piece of exciting news on our end: SparxTrading.com is going to be launching a new web experience for individuals interested in learning about and navigating all things online brokerage in Canada.

When SparxTrading.com first launched (way back in 2011, and officially in 2012), the online investing landscape was considerably different than it is today. Commissions were higher, “trading on the go” meant something very different, and finding information on online brokerages was filled with fragments of keyword- and agenda-driven content.

Since launching, we’ve chronicled the evolution of the online brokerage industry here in Canada (while keeping a keen eye on what’s happening in the US), and over that time we’re glad to report that many of the things that we saw as gaps for DIY investors have either started to improve or have been significantly addressed. One of those items that we saw as an issue was the absence of reliable, objective, up-to-date, and well-organized information about how to choose online brokerages.

Thankfully, there are now sites like GetSmarterAboutMoney.ca that act as credible touchpoints for investor-education basics and have the kind of support and expertise available to improve the financial literacy of Canadian investors (we also love that they share a preference for icons!). Further, there’s also a national strategy on financial literacy being championed by the federal government. And although there is lots of work still to do in educating individuals about investing, there are now some important building blocks in place.

Of course, with over a dozen online brokerages in Canada (and more on the way), there’s still a lot of confusion for consumers and DIY investors alike when it comes to investing online, which is why we’re still as excited and committed as ever to help bring clarity to the landscape. We’re extremely proud to have impacted tens of thousands of Canadian DIY investors who have referenced our simple but effective site as part of their journey into or through online investing.

More immediately, we’re also really excited to be launching a new edition of our Look Back/Look Ahead series, featuring exclusive content and insights from Canada’s online brokerages. This has been an unprecedented year in so many ways, so it will be fascinating to see how different online brokers have fared and what they have their sights set on for 2021. We’ve already got a great response from the industry and look forward to sharing what they have to say about what has been an eventful year.

Finally, over the coming weeks, we will be making some changes in preparation for the rollout of our new digital experience, so be sure to stay tuned to our Twitter account for early previews of features and content.

Here’s hoping that despite the negative news out there in 2020, SparxTrading.com can spark something positive to look forward to in the coming months.

Discount Brokerage Tweets of the Week

From the Forums

Two Roads Diverged

An unemployed musician who has received some inheritance in the form of stocks wonders whether to use it to pay off a line of credit or to hold off until the stocks are back to pre-COVID highs in this post.

Elect to Wait?

In this post, a new DIY investor wonders if they should try to factor the upcoming US elections into their investment timing. Fellow Redditors weigh in on this strategy.

Into the Close

Life in the markets primes you for volatility. Even so, sometimes the pull of gravity on the way down is undeniable. Once again, 2020 has claimed a beacon of hope, with the passing of US Supreme Court Justice Ruth Bader Ginsburg. The shockwave of this event will undoubtedly be felt for weeks to come and will overshadow an already contentious state of affairs in America. Of course, experience in the market also teaches that there is nothing quite as powerful as hope to fuel ambitious change. Stay rational, stay measured, and here’s hoping for some positive progress to start showing up soon.

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Discount Brokerage Weekly Roundup – September 14, 2020

If 2020 has any common theme, it’s that the year has been filled with things you never expected to write or say in a sentence. For example, tech giant Oracle decides to (seriously) buy social media platform TikTok’s US operations. Alas, here we are. Ironically, what has made TikTok culturally relevant has been its ability to reach users with short bursts of content, which is exactly what at least one online brokerage is also hoping to do.

In this week’s Roundup, we put the spotlight directly on one US online brokerage that announced they’re launching a video series and unpack what that means for the online brokerage competitors in the US and here in Canada. From there, we cap off this edition of the Roundup with comments from DIY investors on Twitter and in the investing forums.

Lights, Camera, Snacktion: Robinhood Takes Financial Content to Video

Staying on top of what’s happening in the world of finance is both easier and harder than it’s ever been before for DIY investors. There is no shortage of “news” out there about what’s happening in the markets, but for many self-directed investors, sorting through it all can be daunting.

Cue Robinhood and their latest announcement this past week of the launch of their first video series based on their ultra-successful Robinhood Snacks podcast.

While an online brokerage launching a video series may not seem like a big deal, in this case, the tweet referencing the launch of the series portends what the larger vision for Robinhood’s content ambitions are, and, frankly, now when Robinhood does something, the rest of the online brokerage world is wise to pay close attention.

Starting first with their comment “The ultimate goal is to make finance as culturally relevant as music, sports and the arts.”

This is an incredible throwdown: Bringing the conversation about money and investing into the mainstream in a way that puts it on par with everyday experiences is very ambitious. That said, so too was the prospect of a financially sustainable online brokerage offering zero-dollar commissions.

Given all the content (and not just financial content, either) that’s currently out there, the topic of money isn’t one that generally excites people, nor is there anything that stands out as best in class. If their podcast, which was the result of an acquisition of the popular show Market Snacks in March of 2019, is any indication, Robinhood has clearly struck a chord with younger investors by creating “digestible” news. Their new video format is launching with two updates a week (for now) and capping the show at about three minutes in length, which is just long enough to get viewers in today’s attention-challenged day and age to stick around.

Importantly, the format of Robinhood’s new YouTube/Instagram show will be distinct from the predictable business reporting that is typical of most stock market–centric content. It likely will not talk about the swings of the market so much as it will mirror the format of the podcast, which chooses to focus on stories about public companies.

What is potentially most fascinating about this new venture is being able to watch it grow from the ground level. At the time of publication, the current number of subscribers to the Robinhood YouTube channel is 1.85K. Here are some comparable figures at competing online brokerage YouTube channels:

  • TD Ameritrade – 109K subscribers
  • E*Trade – 49K subscribers
  • Charles Schwab – 43K subscribers
  • Interactive Brokers – 40.9K subscribers

Despite what seems like it could be a hard-fought climb in subscribers on YouTube, the numbers from the newsletter and podcast suggest an accelerated growth for Robinhood on YouTube (without having to pay for advertising). Their podcast has 1.9M+ monthly active listeners, and there are 20M+ subscribers to their newsletter, both of which could easily help boost subscribership to the YouTube channel in a hurry. A quick search of other online brokerages with podcasts turned up only TD Ameritrade, which had “market data”–style reporting.

With no real competition on podcasts, Robinhood has gained mindshare with a huge audience, which no other online brokerage can replicate overnight. Moreover, reading through the Instagram comments on the announcement of the video version of the Robinhood Snacks podcasts revealed just how enthusiastic the “Snackers” (present company included) are with the product.

What does all of this mean for online brokerages?

With significant consolidation taking place in the online brokerage industry in the United States, the number of unique players has narrowed. Even with the scale of those new enterprises, Robinhood, through pricing and now through content, is establishing their brand as the one to beat amongst their peers, and especially amongst millennials and new investors.

Even though their goal of bringing financial content into cultural relevancy seems far-fetched, the reality is they have significant momentum on their side to do so. Unlike their peers, Robinhood is distinct and attractive to a whole new generation of investors.

As it pertains to Canadian online brokerages, the gap between what is happening in the US as far as features, user experience, and pricing is only widening.

From a content perspective, there really isn’t anything being produced by Canadian discount brokerages that materially rivals Robinhood for Canadian DIY investors. Of the major online brokerages in Canada, only TD Direct Investing’s parent TD has a dedicated show via their MoneyTalk channel that has consistently provided market commentary and analysis. Recently, National Bank Direct Brokerage launched a “beginner investor” education series with Larry Berman (of BNN fame), which, while short and informative, is not really the same kind of content that investors would continue to tune in to over the long term.

Although most major online brokerages in the US already have some kind of video content going, the reality is that Robinhood’s launch into the YouTube and Instagram video channels will be highly problematic for other online brokerages to compete directly against.

Robinhood’s accelerating popularity in the US also means they are being watched (and listened to) by Canadian DIY investors, and as a result, Canadian online brokerages will be increasingly challenged to offer comparable kinds of experiences if they truly want to win over their clients.

The longer that larger or existing Canadian online brokerages overlook the importance of compelling content, the greater risk they leave themselves open to if, or potentially when, Robinhood decides to enter a new global market. Of course, it needn’t necessarily be Robinhood that comes here directly that could pose a challenge to the mainstream Canadian online brokerage market. It would just take an online brokerage willing to be thought of as the “Canadian” version. Case in point.

Discount Brokerage Tweets of the Week

From the Forums

Meme, Myself, and I

A Redditor who has learned a lot from the forums is now concerned that they bought into the meme-ification of VGRO in this post. Fellow forum users discuss how “just buy XGRO/VGRO” has become such common advice and their stance on the topic.

Rise and Grind

In this post, a forum user asks how fellow DIY investors keep their spirits up when saving and investing. Replies to the post offer a look into their personal savings philosophies as well as the age-old advice “comparison is the thief of joy.”

Into the Close

That’s a wrap on this smoky West Coast edition of the Roundup. After a surreal run in stocks, it looks like the stretch from now until the presidential election in the US is going to be filled with all kinds of uncertainty. Typically markets price in as much of the future as they can see, and even if they have made some kind of determination of who will be in the White House, the reality is that a lot can (and will) happen in the next 50-ish days that can’t be predicted. On the plus side, anyone looking for a different kind of portfolio volatility can once again turn to fantasy football.  

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Discount Brokerage Weekly Roundup – September 9, 2020

Now that September is officially upon us (and Labour Day behind us), it is officially no longer good form to wear white. For anyone long in the stock market, though, that’s probably sound advice, as a sell-off is upon us. Of course, some sales are welcome, and it looks like Canadian online brokerages are starting to warm back up to the idea of offering deals for online investors.

In this short-week edition of the Roundup, we dig into the latest deals and promotions activity from Canadian online brokerages and examine what they reveal about the lead-up to RSP season. Also, we review some interesting technology pitfalls that have impacted online investors lately and contemplate what online brokers need to get right in order to avoid being in the hot seat with DIY investors. As always, we’ve got some spicy comments from investors on Twitter and in the forums to close out with.

Signs of Spring in the Fall

Even though it seems like “fall” is the right name for the season that stock market investors are currently experiencing, for Canadian online brokerages it looks a bit closer to spring, as deals are once again about to start blossoming.

The start of a new month is always a convenient moment to take a snapshot of the promotions landscape among Canadian discount brokers, especially during this “new normal.” September is particularly interesting, however, because it is the time of year that brokerages start to gear up for their busiest season.

Before diving into the current deals activity, it’s useful to get some quick context around how recent events have impacted the online brokerage industry.

While many sectors of the economy were decimated by COVID-19, Canadian (and US) online brokerages saw their businesses experience an unprecedented surge in popularity. Millions of idled workers had nothing else to do and nowhere else to go, not to mention some stimulus money in hand. These would-be (and formerly sidelined) investors turned their attention to the stock market.

Unsurprisingly, opening an online trading account and trading stocks – such as Zoom and Tesla – became the goal of many an investor. As a result, there was a spectacular surge in interest in opening online trading accounts. This created a perfect storm for Canadian online brokerages, who no longer had to try to incentivize investors into the market or into opening a trading account. Instead, market demand to trade online reached an all-time high.

With such robust demand, almost all Canadian discount brokers opted to pause or halt running any special offers for Canadian DIY investors (aside from transfer-fee coverage). Instead, they chose a wait-and-see approach to determine what the impact of COVID-19 would be on their business and industry. 

Despite the unusual market dynamics, it appears the wait-and-see phase is over – at least in part. New promotional offers launched in July and August from HSBC InvestDirect and National Bank Direct Brokerage, respectively, as well as a contest by Wealthsimple Trade in August, are a signal that smaller names in the online brokerage market in Canada are itching to get out in front of the frenzy of advertising set to take place during RSP-contribution season.

It is perhaps no accident that the two bank-owned online brokerage promotional campaigns that have come to market in a COVID-19 world are both commission-free trading ones. While popular, commission-free trading offers are less popular than cash-back offers. For brokerages, however, this move makes sense. Commission-free trades are more cost-effective for brokerages to deploy, and the reality is that not every customer will use up all the free trades offered to them.

For example, National Bank Direct Brokerage’s offer of 100 commission-free trades is a high bar for most “average” investors to use up. Fortunately, the time horizon to take advantage of these trades is one year. Using up 100 trades in a year is much more likely than having to do so in 30 or 60 days. In contrast, HSBC InvestDirect is offering 60 commission-free trades, but the time limit to take advantage of this offer is 60 days. Unless one is a fairly active investor, executing 60 trades in 60 days would be a challenge. Further, HSBC InvestDirect is not known for having a best-in-class trading platform for active investing, so it would likely be difficult for them to efficiently enter and execute the trades. Thus, headline numbers for commission-free trades sound impressive but are subject to a number of conditions that are important for DIY investors to consider when comparing offers.

Another important development was the contest run by Wealthsimple Trade, which offered up a chance to win one of five prizes of $5,000. This contest, which was linked to Wealthsimple Trade’s referral structure, also managed to avoid the cash-back promotion directly and instead positioned a cash payout for new clients as a contest. Individuals who participate in Wealthsimple Trade’s referral campaign receive a humble $10 for the referrer and $10 for the referee – a considerably lower reward when compared to other offers from competitors. While Wealthsimple Trade’s referral bonus is an amount just short of being able to buy a Big Mac combo, in the current environment, a little something is better than nothing. Also, with zero-dollar commission rates, Wealthsimple Trade is not likely to receive much, if any, pushback from consumers who are really interested in taking advantage of the low commissions.

While “two points a trend does not make,” it is nonetheless telling that the first two bank-owned online brokerage promotions to come into the market during COVID times are commission-free trades. Peer firms or larger bank-owned brokerages might also be inclined to offer up something similar – potentially with more generous timelines to allow investors to use up the free trades over a longer period of time. Interestingly, if DIY investors do have a longer time horizon over which to use their commission-free trades, it may serve as a mechanism to keep clients around longer than if they were to have their free trades expire.

Also worth watching is whether other online brokerages launch contest offers similar to Wealthsimple Trade. There are only a small handful of Canadian online brokerages with referral promotions in place, so linking contest entry to referrals is an interesting proposition to grow a client base. While $5,000 for an individual investor is nothing to sneeze at, larger online brokerages have the spending power to make a headline-worthy contest. The combination of a fixed acquisition cost and the advertising boost a contest would receive could be a viable option for a larger brokerage to consider testing out.

With demand likely to stay higher than normal, online brokerages (especially the prominent ones) have less incentive to launch rebates or cash rewards. The smaller players or newer entrants in the Canadian online brokerage space, however, still need to show up on the radar of investors, which means having to get both creative and compelling. With the first big wave of investor interest now behind us, we’ll be watching closely to see how online brokerages navigate this new normal and how they ramp up into their busiest season in the early part of 2021.

Outages Hit Online Brokerages in US

Some days you’re a bug, and some days you’re a windshield. For many DIY investors, the digital reality of trading stocks online feels mostly seamless. As more of our lives shift to being online – now more so than ever before – it starts to create the perception and expectation that things always work. Celebrity pictures or TikToks aside, there aren’t many things that should break the internet. When it comes to personal finance, though, the expectation is that one’s money and investments will ALWAYS be available online (scheduled maintenance gets kind of an exception).

Earlier last week, despite having ample time to prepare for major changes to the Dow Jones and stock splits from Apple and Tesla, several online brokerages in the US – including Robinhood, Schwab, and Fidelity – suffered from trading outages and glitches.

There are a number of instructive lessons for DIY investors when it comes to the realities of investing online, the key one being that regardless of size and sophistication, errors at the online brokerage level happen, and the results can be far-reaching, if not catastrophic, for active traders in particular.

What makes the outages traders experienced on August 31st all the more concerning is that they were not related to trading volume but rather other technical challenges – and that is just from the brokerages that went on record with a potential reason. According to a report from Bloomberg, Schwab attributed their service interruption to a change in storage systems, but the fact that the Schwab outage coincided with issues at Robinhood, Fidelity, Vanguard, and Ameritrade points to a serious underlying issue.

While active traders and investors are a constant presence in the market, it appears that the recent market volatility, combined with features such as fractional share trading and zero-commission trading, has attracted larger numbers of very active traders.

Based on statistics/probability, this ultra-active investor would necessarily be more likely to encounter and be impacted by the kinds of outages that take place on occasion. The big difference, however, between the active investors of today and those of the dot-com era is that these ultra-active investors are likely on mobile platforms and thus are just a few swipes away from social media channels on which they can express their strong dislike/disdain for any kind of service interruption.

The takeaway for online brokerages is that even at 99.9% system reliability, the impact to clients can be material.

Customer expectations for the stability of systems have never been higher, but so too are the demands that those systems need to meet. From speed to security to ease of use, online trading platforms have a high bar of expectations set on their performance every day. For online brokerages – especially those in Canada – telling the story of system reliability and delivering on system reliability ought to be top priorities. For consumers, however, it is abundantly clear whether or not online brokerages have gotten reliability right, since it’s a story that writes itself on social media.

Discount Brokerage Tweets of the Week

From the Forums

Seeing Red

Redditors turn to the forums to discuss consecutive days of markets in the red and to share how it’s impacting (or not) their DIY investing in this post.

Mutual Understanding

A forum user asks if a mutual fund like XEQT or VEQT exists and for guidance on which brokerage will yield them the best results in this post.

Into the Close

That’s a wrap on another edition of the Roundup. Playoff basketball and hockey aren’t the only reasons to stress-eat this week – at least for online investors. After a meteoric run-up in prices in technology stocks, there appears to be some profit-taking (or making) in order, which means the only thing cooler than a Tesla Model X with air conditioning is the quickly cooling Tesla stock price (and Ontario weather!). Even though it’s a short week, here’s hoping you keep your cool and reach Friday in the green!

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Discount Brokerage Deals & Promotions – September 2020

*Update: September 18* Although it feels like we’ve barely had enough time to enjoy the simple pleasures of summer this year, the end of the season is now just around the corner. As 2020 progresses, DIY investors continue to be met with market volatility. In fact, as we release this month’s discount brokerage deals and promotions update, stock market indices are continuing their push into record territory. 

Despite September’s chillier weather, the Canadian online brokerage space appears to be heating up this month. After a few quiet months devoid of new promotions, Canadian discount brokers have recently begun to gradually unveil new deals, signaling the return of some sense of “normalcy” in the world of discount brokerages. 

Heading into this month, a pair of new commission-free trade offers from two bank-owned discount brokerages have appeared on our radar. Scroll on to learn more about these recently launched promotions, as well as other deals that are currently being offered by Canadian discount brokerages. 

Be sure to check back throughout September, as we continue to monitor and provide updates on new discount brokerage deals. Here’s hoping these updates will keep you warm as the fall season approaches! 

Expired Deals

No expired deals to report at this time. 

Extended Deals

*Update: Sept. 18 – National Bank Direct Brokerage’s recently launched commission-free trade offer has been extended. Previously set to end on October 30th, this deal will now expire one month later on November 30th. See the table below for full details regarding the promotion and eligibility.*

New Deals

DIY investors looking for free trade promotions can rejoice. National Bank Direct Brokerage launched a commission-free trade offer this summer that is set to run until October 30th. Also, HSBC InvestDirect has jumped into the deals pool with a commission-free trading offer of their own. See the table below for more details. 

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions
  6. Offers for Young Investors

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
HSBC InvestDirect is offering 60 days of free online equity and ETF trading (up to 60 transactions) for new accounts opened during the promotional period. There is no minimum funding requirement for the accounts; however, the fund must be from outside HSBC InvestDirect. Trading commissions will initally be charged but will then be credited back to the customer’s account within 120 days after the free trading period ends. $0 60 days of free trading 60 days Please refer to the full Terms and Conditions October 30, 2020
New accounts opened between Jun 22 and Nov 30, 2020 will be awarded 100 free online trades in one year. This promotion applies to new and existing NBDB clients who uses the code “FREE2020” to open new accounts.There’s no minimum funding requirement, however some other restrictions may apply. $0 100 Free Trades 1 year Please refer to the full details of the deal. November 30, 2020
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer. For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2020
Open and fund a new qualifying account with at least $25,000 and you may qualify for one month of unlimited commission-free trades and up to one month free of an advanced data package. Use promo code ADVANTAGE14 when opening a new account. Be sure to read terms and conditions for full details. $25,000 commission-free trades for 1 month + 1 month of advanced data. 1 month Active Trader Program December 31, 2020
BMO InvestorLine Open a new qualifying account at BMO InvestorLine with new assets worth at least A) $50,000; B) $100,000; C) $250,000; D) $500,000 or E) $1M+, and you may be eligible to receive a cash back reward of up to A) $250; B) $450; C) $800; D) $1,000 or E) $2,000. Use promo code SPARXCASH when registering to qualify. Be sure to read full terms and conditions. A) $50,000 B) $100,000 C) $250,000 D) $500,000 E) $1M+ A) $250 B) $450 C) $800 D) $1,000 E) $2,000 Cash back will be deposited week of December 14, 2020 BMO InvestorLine Cash Back Offer Details June 1, 2020

Expired Offers
Last Updated: Sep. 18, 2020 10:28PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 B) $10,000 C) $25,000 D) $50,000 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
If you (an existing Qtrade Investor client) refer a new client to Qtrade Investor and they open an account with at least $1,000 the referrer and the referee may both be eligible to receive $25 cash. See terms and conditions for full details. $1,000 $25 cash back (for both referrer and referee) Cash deposited at the end of the month in which referee’s account funded Refer A Friend to Qtrade Investor none
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $5,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $5,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period (subject to conditions). BMO InvestorLine Refer-a-Friend January 5, 2021

Expired Offers
Last Updated: Aug 31, 2020 15:56PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 n/a Transfer Fee Promo none
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $200 in transfer fees. $200 $15,000 Transfer Fee Rebate Details none
Transfer $15,000 or more into a new HSBC InvestDirect account and you may be eligible to have up to $152.55 in transfer fees covered. $152.55 $15,000 Confirmed via email contact with HSBC InvestDirect Rep. Contact client service for more information. none
Transfer $15,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $15,000 Transfer Fee Rebate none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees. $135 $20,000 Transfer Fee Rebate none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Transfer Fee Promo Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account and you may be eligible to have transfer fees covered up to $200. Contact client service for more details. $200 Contact client service for more information Contact client service for more information (1-888-776-6886) none

Expired Offers
Disnat Desjardins Online Brokerage is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $10,000 into a Desjardins Online Brokerage account. You’ll have to call 1-866-873-7103 and mention promo code DisnatTransfer. See details link for more info. $150 $10,000 Disnat 1% Commission Credit Promo January 8, 2020
Last Updated: Aug 31, 2020 14:25PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Submit your information via the Hardbacon website to be referred to National Bank Direct Brokerage. Open and fund a qualifying account and you may receive up to 20 commission-free trades and discounted trading commissions. Be sure to read full terms and conditions. n/a Hardbacon Free Trade Promo none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Aug 31, 2020 14:29PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1,000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Cash Back Open and fund a new or existing SmartFolio account with at least $1,000 and you could receive 0.5% cash back up to $1000. Use promo code PROMO1000 when opening a new account. See terms and conditions for full details. This offer can be combined with the refer-a-friend promotion. $1,000 0.5% cash back to a maximum of $1000. PROMO1000 January 2, 2020 SmartFolio Cash Back Promo
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $1,000 1 year no management fees STSF April 30, 2019 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $1,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Aug. 31, 2020 15:51PT

Offers for Young Investors

Brokerage Offer Type Eligible Age Range / Client Segment Offer Description Min. Deposit Expiry Date Link
Student Pricing Clients with CIBC Smart™ Account for students $5.95 per trade and zero annual account fees not required None CIBC Student Pricing
Broker@ge 18-30 18-30 years old investors Benefits: * 5 free transactions (Minimum deposit of $1,000 required) * No inactivity fees * No asset minimum to maintain for free registered accounts * Exclusive events * Disnat Mobile App $1,000 None Broker@ge 18-30
Offers for professionals & Students Students in selected fields of study Professionals and students in the below fields can benefit from a reduced pricing structure: * Engineering students * Legal, accounting and business students * Healthcare students * Health sciences students * Nursing students Benefits: * $5.95 commission on equities * $0 commission on ETFs * $0 annual administration fee not required None NBDB Student Pricing
Young Investors Offer 18-30 years old investors Accounts holders who are 30 years old or younger are offered 10 free trades each year. After the free transactions, a commission rate of $4.95 per transaction will be applied (which is just half of the regular price). not required None Young Investor Offer
Young investor pricing 18-30 years old investors Benefits: * $7.75 commissions for stock and ETF trades * No account minimums * No quarterly admin fees min. $50 a month through pre-authorized contributions. None Young Investor Pricing
Waiver of account maintenance fee Clients who have RBC Student account, currently or in the past 5 years. The Maintenance Fee ($25 per quarter) is waived, regardless of the account balance. not required None Zero Account Management Fee
Young Investors Offer Clients below 26 years old Low activity account administration fee and the RSP account administration fee are waived. not required None Young Investors Offer
Zero Account Administration Fee Clients below 26 years old The account administration fee ($24.95 per quarter) is waived. not required None $0 Account Administration Fee
Last Updated: Aug. 31, 2020 15:57PT

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Discount Brokerage Weekly Roundup – August 24, 2020

It’s funny that gravity is often associated with apples falling. This week, we’re seeing Apple as the symbol of defying gravity. Of course, the iconic tech brand isn’t the only one defying gravity with markets hitting new highs – and apparently, some online brokers are too.

In this edition of the Roundup, we review some interesting news related to an increasingly popular online brokerage that has decided to flex their recently growing muscles against their competitors. From there, we highlight an interesting online investor education event for options enthusiasts who might just find an extra reason to show up to class in September. As always, we cap things off with some colourful commentary from DIY investors on Twitter and in the investor forums.

Robinhood Finds Riches with Latest Raise

Of the many twists that nobody really saw coming in the online brokerage space in 2020, having the most financially successful year (possibly ever) would not have been one of them. And, yet, here we are.

With just a few more months left in the year, it is hard to characterize 2020 as anything but a runaway success for many online brokerages in Canada and the US, especially for Robinhood – who has firmly locked in their status as the breakout star of the online brokerage world.

This month, Robinhood, which is not publicly traded (yet), decided to flex by reporting its June trading metrics. Robinhood customers racked up a staggering 4.3 million trades per day during June – higher than all of the major existing online brokerages and, in some cases, by a lot. TD Ameritrade, which came in second behind Robinhood in terms of DARTs, saw clients place 3.84 million trades per day; Interactive Brokers and Schwab both clocked in at 1.8 million trades and E*Trade at 1.1 million trades.

Why Robinhood chose to release these figures now is a bit of a mystery. However, they may be laying the groundwork for their eventual plans to IPO and what better way to demonstrate value to the marketplace than with the core metric that many online brokerages are evaluated against. Perhaps not coincidentally either, Robinhood also successfully closed another round of financing (series g) this year, raising 200 million dollars and vaulting their company valuation to 11.2 billion dollars from 8.6 billion just a few months ago.

What does this mean for the industry as a whole and for Canadian discount brokerages in particular?

First, it reinforces the notion that the path to success in the online brokerage industry points in one clear direction: scale. Without it, the machinery of the online brokerage business model simply cannot achieve the level of activity required to generate profitability. Relevancy is measured in how many accounts you have, the assets under management and how much trading activity takes place on your platform. Other metrics, however, which were also released by Robinhood on social media, point to the strength of their content infrastructure which puts them well beyond the reach of any of their peers.

Second, user experience is a big picture concept – pricing has to match the platform. Robinhood was built around and for a defined audience. It was built mobile first. It was built for younger investors first. The kinds of services and experiences these younger investors found more appealing were the areas in which they focused. Perhaps more impressive than their rise in numbers has been the fact they managed to create a powerful brand. The recent purchases of TD Ameritrade ($26 billion) and E*Trade ($13 billion) reflect a price that includes the value of the brand. The most recent valuation of Robinhood reflects a brand that has room to run. And, with a brand, it enables a premium to be paid to belong to the ‘club’ that is Robinhood.

Third, there is a clear disconnect in the online brokerage industry around the “zero commission” brokerages like Robinhood (and in Canada, Wealthsimple Trade) and whether they can be considered peers/competitors to online brokerages.

This past week, for example, financial information publisher Kiplinger released its online brokerage rankings in the US and surprisingly, despite the numbers of users on the platform, Robinhood was left off the list of online brokerages in the US that were considered for part of the review. The reason Robinhood was not included was “the mobile-first brokerage doesn’t offer trading of bonds or mutual funds—key investment vehicles for many of our readers.” A similar tone appeared in reference to Wealthsimple Trade in the latest Moneysense online brokerage rankings of Canadian discount brokers. According to the Moneysense review, “Wealthsimple Trade, which has been wrongly labelled by many as an online brokerage firm as it only offers a mobile application with limited functionality, resources, account types, product, market information and services expected of a Canadian discount brokerage firm.”

The view that the ‘mobile first’ approach or limited feature set are not as “traditional” may be true but it is precisely why they are as popular as they are. Further, if these firms are not ‘discount’ brokerages in the truest sense when the commission rates per trade are now as low as possible, then it begs the question – what are they?

Popular media, for better or worse, has already decided these trading apps belong to the same category of financial service as an online brokerage. Clearly, consumers are not shying away from the limited feature set either. Valuations, media mentions, metrics and consumer sentiment are all pointing in the same direction with what Robinhood has produced thus far. For any existing online brokerage or ranking to exclude firms like Robinhood or Wealthsimple Trade from their planning, seems like they do so at their own peril.

Options Education Day Goes Virtual

With September just around the corner, so too is chatter of back-to-school. While the annual ritual of heading back to class is mired in controversy because of COVID-19, there exists a pretty clear alternative to meeting in person for educational activities.

For those looking to learn about options trading, the good news is that the Montreal Exchange is taking their one-day Options Education Day workshop into an online format for the second time this year. Filled with interesting content for beginners and intermediate investors, Options Education Day is typically a great way to learn about options and interact with other like-minded investors. Another standard feature of the event is the opportunity to interact with the sponsors, who in this case, are largely made up of Canadian discount brokerages.

The next session of the virtual Options Education Day will be taking place online on September 12th from 12pm to 3:30pm ET.

Canadian discount brokerages sponsoring this event include:

While most of these sponsors are fairly regular faces at these events, one relatively surprising online broker on this list is HSBC InvestDirect. For the most part, HSBC InvestDirect has flown under the radar when it comes to a lot of the activities that other brokerages typically do, so while this may be a fairly low-profile event, it is nonetheless interesting to see HSBC InvestDirect stepping forward to participate, in particular, at an event focused on options trading.

Given the high levels of investor interest and volatility in the market, options trading – while complex – represents a very profitable revenue source for many online brokerages in terms of trading commissions, even more so than with trading stocks.

With Options Education Day moving to a virtual format, attendees from across the country will be able to connect simultaneously, so in some ways, it will be an opportunity to connect with a larger audience than would be possible in person. Online brokerages stand to save quite a bit of money in terms of travel expenses and materials.

One underreported perk for attendees of these events is that there can be online broker specials offered for new account sign-ups. While there is no guarantee of a deal showing up, there’s a decent bet that the brokerages sponsoring will want to provide something to entice the attendees.

Check out the Options Education Day registration page for more information.

Discount Brokerage Tweets of the Week

From the Forums

Too Much of a Passive Thing?

A Redditor poses the question of what the impact of the popularization of passive investing might be in this post. Fellow forum users weigh in, discussing what this means for the market and for active traders.

Reimbursting a Bubble

Security is serious business for all Canadian online brokerages. This post on Reddit caught the attention of a lot of readers who were interested to learn about reimbursement fine print at a popular Canadian brokerage.

Into the Close

That’s it for a very heady week in the markets, from markets continuing to push higher and Apple continuing to make trillion-dollar market caps seem normal, to all kinds of showdowns looming on the political front and sports in hyperdrive. Wherever your focus happens to be, here’s hoping you get a better view of where things go next.

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Discount Brokerage Weekly Roundup – August 17, 2020

It’s just past the middle of August and, wow, have things heated up all over the place. From hot weather across Canada to action in the online brokerage market, to new market highs, there’s definitely no shortage of action under way.

In this week’s Roundup, we decided to shake things up a bit and cover several of the smaller stories that have taken place among Canadian and US online brokerages this month. Think of it like the salad bar edition, where the stories are crisp, fresh and offer a healthy dose of interesting insight into the online brokerage market dynamics.

Keep reading for updates about one offer that has snapped the dry spell for online brokerage deals; good news coming for active traders using thinkorswim; how one online brokerage is making waves by launching crypto trading; and how a recent merger will present challenges to staying “on brand” for a popular Canadian discount broker. As always, we’ve collected some of the chatter from DIY investors on Twitter and in the forums.

HSBC InvestDirect Launches New Commission-Free Trade Offer

The long dry spell in the Canadian discount brokerage deals and promotions section is finally over, courtesy of an unlikely source, HSBC InvestDirect.

While this online brokerage does launch promotional offers from time to time, the bigger story here is that nearly all of Canada’s discount brokers have been on the sidelines all summer (and as far back as late spring). As such, seeing a number of larger name online brokerages (such as TD Direct Investing and Scotia iTRADE) start to advertise online lately and now HSBC InvestDirect launching a new offer signals that brokerages are positioning for the annual ramp up in activity that takes place towards the end of the year.

The offer, which officially launched on July 27th and runs until October 30th of this year, is for 60 commission-free trades of North American equities or ETFs. The deadline to use these trades is 60 days from the time of account opening. This deal is open to new and existing clients of HSBC InvestDirect.

Although most Canadian discount brokerages recognize the small market share of HSBC InvestDirect in the online brokerage space, this could work out in HSBC’s favour – at least until other online brokerages start ramping up their own advertising efforts.

For the moment, HSBC InvestDirect only has to share the spotlight with Questrade when it comes to brokerage offers. And, while HSBC InvestDirect’s commission-free trade offer is good, the bigger benefit will be online investors, who are interested in promotional offers, kicking the tires (so to speak) on the HSBC suite of services more broadly.  

Just Keep Swimming

For many, there is no better way to stay cool during the summer than with a nice dip in a pool or lake. For DIY investors who are big fans of the thinkorswim trading platform, the recent acquisition of TD Ameritrade by Charles Schwab raised some questions on what exactly the new user experience would be in the new entity.

With the acquisition now cleared from a regulatory standpoint, many investors will be watching exactly how these two titans in the online brokerage space will integrate. The length of the integration period is forecasted to take between 18 and 36 months. One of the most popular features to active traders and investors, the thinkorswim platform, is being eagerly monitored.

Earlier this month, Schwab released a statement confirming that thinkorswim (and thinkpipes), as well as the accompanying educational offerings for retail investors, will be integrated in the new Schwab experience.

For Canadian investors who like (and use) the platform, this is welcomed news. The thinkorswim platform is currently available to Canadian customers via TD Direct Investing, although approval for a US margin account is required to access it.

Wealthsimple Moves Forward on Crypto Trading

Speaking of pools and making ripples, Wealthsimple, the parent to Wealthsimple Trade, announced earlier in the summer that they were going to enter the crypto trading space and allow clients to trade Bitcoin and Ethereum.

This month, Wealthsimple provided an update on the status of their cryptotrading venture. The Canadian Securities Administrators (CSA) have approved Wealthsimple to join the “regulatory sandbox” which essentially provides a regulator-approved framework to test this new service. There are many interesting details from the Wealthsimple filing, however a few that piqued our interest include:

– how Wealthsimple intends to make money from crypto trading (via the spread)

– whether or not investor assets are protected (assets are not protected by CIPF nor by CDIC)

– how transactions will actually take place (closed loop system)

Timing-wise, it is an interesting move for an online brokerage to pursue trading in cryptocurrencies considering the dramatic pullback in interest compared to 2018. Clearly, the same frenzy does not exist now, but the fact that Wealthsimple Trade will be the first Canadian online brokerage to offer direct trading in cryptocurrencies, like Bitcoin and Ethereum, means that the portion of the DIY investor market that is interested in these cryptocurrencies will now have a venue to do it on.

What is probably most interesting from a competitive standpoint is that many DIY investors who have been on the fence about Wealthsimple Trade might see this as the feature that they cannot access anywhere else. As such, the launch of cryptocurrency trading at Wealthsimple is as much about facilitating a way to trade these financial instruments as it is a way to try and win over new clients from other online brokers.

Given the regulatory framework under which this program is governed, and the nature of the crypto assets being traded, there will be considerable scrutiny on crypto trading at Wealthsimple. While the future of the program itself is uncertain, for the near term, this latest feature will give DIY investors (and other online brokerages) another big reason to pay attention to Wealthsimple Trade.

Staying on Brand: CI Direct Investing Continues to Take Shape

The big brand consolidation taking place at CI Financial took another big step forward this month, with the official announcement that WealthBar has officially transitioned over to CI Direct Investing.

The announcement itself was light on details other than to assure users that the investing experience won’t change. The only changes will include small (important) details, like the new website URL and the mobile app updating to the new branding. With WealthBar now taking on new branding, next on the list will be Virtual Brokers.

As announced in their Q1 2020 earnings call back in May, CI Financial will be looking to consolidate both WealthBar and Virtual Brokers under the CI Direct Investing banner. This could be an interesting moment in the online brokerage space in Canada for a number of reasons. First and foremost, Virtual Brokers, for multiple years, has earned top marks with the coveted Globe and Mail online brokerage rankings. The move to a new name will certainly stir up some degree of confusion among DIY investors; however, more than that, one of the reasons why Virtual Brokers has scored so well on the most influential online brokerage ranking in Canada is because it prioritized features that appealed heavily to younger investors and, of course, it was among the lowest-cost online brokerages in Canada.

With a new parent brand, especially one that has so much more of a premium feel to it, how Virtual Brokers transitions its ‘frugal’ roots to this new home will be interesting to watch. The decision to go with the marketing term of “direct investing”, compared to “discount brokerage” or “online brokerage,” is already a signal that CI Direct Investing would prefer to compete more directly with the bank-owned online brokerages who’ve both silently and overtly started referring to DIY investing as “direct investing.”

Of course, to help ensure that investors know who the CI Financial brand is, there will likely have to be a significant marketing campaign by CI Direct Investing to ensure investors know that this online broker exists and what kind of experience and pricing they can expect. This will be of particular interest to watch heading into the fall season, as this is typically the time of year when many online brokers release important new features.  

Discount Brokerage Tweets of the Week

From the Forums

Exit Strategy

An older forum user asks what the best course of action is for a couple with a remaining 10-year life expectancy in this post. Commenters provide their thoughts on capital preservation for inheritance and offer short-term plans with maximum benefits.

Should I Stay or Should I VGRO?

In this post, a Redditor turns to the forums to get a basic understanding of where to hold an ETF. Fellow forum users engage in a lively discussion on the subject.

Into the Close

If you’re feeling the heat, you’re probably not alone. With temperatures across the country soaring, stock markets reaching all-time highs and what feels like a volatile situation (to say the least) across the border, there are plenty of reasons to break a sweat this week. Fortunately, the heat also means that it’s fair game to find fun ways to stay cool. The big restart taking place in sports appears to have begun – so whether you own a big fan or are one, here’s hoping for an easy, breezy weak ahead. Oh and don’t forget to stay hydrated!

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Discount Brokerage Weekly Roundup – August 10, 2020

There’s nothing quite like being able to stay cool on a hot summer’s day. Whether it’s with a cold beverage, a spot in the shade, or just taking it easy, everyone has their own preference when it comes to handling the heat. One group not sitting around resting this summer, however, is Canadian discount brokerages.  

In this summertime edition of the Roundup, we take a look at the most recent Canadian online brokerage rankings – who won and what interesting stories emerged from the rankings data. Also on the pool deck, a small but interesting development in the investor-education arena that may be a signal of things to come this fall. As always, the fan favourites of forum chatter and DIY investor comments from Twitter will help close things out.

Diving into the 2020 MoneySense Online Brokerage Rankings

This past week, MoneySense’s 2020 online brokerage ratings were in the spotlight courtesy of a press release from Qtrade Investor, the winner of the best online brokerage title in this year’s ranking. Although the results were published in mid-July, and there were mentions of the accolade on social media, the official press release provided additional context around the results and the win for Qtrade Investor.

This is yet another major recognition for Qtrade Investor in terms of rankings awards in the 2020 season. Earlier this year, Qtrade Investor took top spot in the coveted Globe and Mail online brokerage rankings, and in December of last year, Qtrade also earned first place in the Surviscor online brokerage experience rankings. Suffice to say, Qtrade has found itself atop (or close to the top of) many of the most important online brokerage rankings for the better part of a decade.

As with previous rankings, the data from this year’s MoneySense Canadian online brokerage review was generated by financial services research firm Surviscor, which also conducts its own set of reviews for the Canadian online brokerage industry. Data underlying the review comes from the synthesis of an extensive questionnaire, assessments of the platforms themselves, and tests of “service interactions” over the span of a year. Firms are scored across seven different sections, and the total score assigned is based on weightings in each category.

Though rankings are a staple presence in how online investors make decisions about online brokerages, their greatest appeal is also one of their biggest limitations. At the heart of the issue is that most online broker rankings simplify the analysis across a number of features, and many of the features being analyzed are highly subjective and therefore subject to interpretation. Also, different online brokerage rankings measure success differently. The methodologies are different, and what is being measured is often also different enough (and online brokerages themselves close enough) that small variations in how online brokers are scored can present differing results. Case in point, the fact that Qtrade Investor can appear first in three high-profile rankings (The Globe and Mail, MoneySense, and Surviscor) but not at all in the J.D. Power 2020 Canada Self-Directed Investor Satisfaction Study suggests that online investors turning to rankings do need to ask (or rankings creators need to report on) what the rankings measure and why all Canadian online brokerages are not included.

Although the headline of Qtrade Investor taking top spot in the most recent rankings is important, what also stood out as interesting about this year’s MoneySense rankings were the categories that were reported on. Specifically, the following:

Best online broker for feesDesjardins Online BrokerageNational Bank Direct Brokerage
Best online broker for user experienceQtrade InvestorQuestrade
Best online broker for ETFsQtrade InvestorNational Bank Direct Brokerage
Best online broker for market dataTD Direct InvestingQtrade Investor
Best online broker for mobile experienceQuestradeBMO InvestorLine
Best online broker for initial impressionsQuestradeTD Direct Investing + National Bank Direct Brokerage
Best online broker for customer serviceQuestradeQtrade Investor

One of the most highly prized categories for the discount brokerage space is, without question, commission fees. As such, the biggest surprise was in the fees category that saw two close online rivals, Desjardins Online Brokerage and National Bank Direct Brokerage, place first and second, respectively. Despite their strong showing in this category, their absence from the top spot in the overall ranking illustrates that, clearly, low fees are not the only factor at play in determining the rankings.

Another interesting observation in the latest MoneySense discount brokerage rankings is that the closest rivalry brewing among online brokerages isn’t at the bank-owned brokerage level but between Questrade and Qtrade Investor. Even though Qtrade Investor did take first place this year, they reclaimed the title from Questrade, who took top spot last year. Also, there were two important categories that these two firms competed closely in: user experience and customer service.

Interestingly, Questrade also took top spot for best initial impression and best mobile experience, which are key features for younger investors. In the current COVID-19-influenced market, these features are especially important to the new wave of active and engaged investors and traders participating in the stock market.

The third, and perhaps most controversial, point of interest is the decision on the firms not included in this year’s rankings: Interactive Brokers and WealthSimple Trade.

While the MoneySense rankings do target the “average” investor, the reality for the online investing marketplace in Canada is that these two firms are popular with DIY investors. And, given the firms’ popularity, one of the features of the rankings that would help clarify why these two firms didn’t fit the bill is some further explanation on what the “average investor” experience is characterized by.

The reasons cited for not including Interactive Brokers were that “it is not designed for an average investor and it simply has not fully Canadianized its offering.”  

To be fair, in the case of Interactive Brokers, founder and former CEO Thomas Peterffy has often characterized the Interactive Brokers retail client as typically more sophisticated than the “average investor” in terms of their knowledge about the markets and investing, as well as in the kinds of products traded and the volume of those trades. That said, the components that helped the brokerages in the coveted category of fees referenced options trading, a product that is more likely/appropriate for sophisticated investors. Further, of the five investor profiles used in the analysis, trading frequency would also (presumably) include a very active category. On those two points, it seems like decisions were made outside of what would be the “average investor.” Further (and as seen below, too, with Wealthsimple Trade), investors are hungry to trade US markets as much as they are Canadian ones. Without more information on what being “Canadianized” refers to, it is harder to understand the rationale for excluding them.

In the case of Wealthsimple, it also seems to be a controversial decision not to include them as a competitor online brokerage to incumbent discount brokerages because of limitations to certain features. Specifically, the article stated: “we do not see why a novice investor would even consider the platform as the cost savings of dollars per trade, in our opinion, is not worth the lack of guidance, education and market depth, to name a few, required by a novice or average DIY investor.”

As a mobile-first platform, they would arguably provide a strong mobile user experience (something that incumbent firms would be weak on by comparison) but rank poorly when it came to the non-existent desktop platform. Further, simply because other firms offer features that Wealthsimple Trade does not, it doesn’t mean the features being offered are done well.

It was the last portion of the sentence in reference to Wealthsimple Trade that really stood out, in which the article stated that the online brokerage did not provide what was “expected of a Canadian discount brokerage firm.” By some measures, the data would disagree.

The surge in new accounts opened at Wealthsimple Trade this year suggests that, perhaps, what the market of online investors expects from a discount brokerage is changing. And, therein lie the limitations of the online brokerage rankings: these rankings often contain built-in expectations of who can/should participate, based on eligibility criteria. The authors believe (and state) that, in their opinion, Wealthsimple Trade “is not worth the lack of guidance, education and market depth, to name a few, required by a novice or average DIY investor.” The counter-argument could certainly be that even if those features were present, if they were poorly designed, they would confer no advantage to an investor and therefore not justify the cost of inflated commissions.

At a zero-commission level, investors are savvy enough to know there is clearly a trade-off – and one that the market of online investors in the US has been happy to make. Here in Canada, though the numbers are small, they are worth taking seriously. Wealthsimple Trade has grown to about 180,000 users, for example.

Perhaps the most compelling challenge to the reasons for being excluded is found in the Wealthsimple Trade feature requests section. While desktop access is the most requested feature, nowhere on the requested list of features is “education” or “guidance” or “market depth.” The fact that actual customers have spoken and not mentioned most of the features that disqualified Wealthsimple Trade from being included in this ranking is important.

Finally, and perhaps most ironically, Wealthsimple hasn’t “Americanized” enough (according to features requested by their clients). So, the fact that Interactive Brokers hasn’t “Canadianized” enough seems to run contrary to what an important segment of the market is demanding, which is US trading access. The fact that Interactive Brokers does this extremely well – even for their Canadian clients – means that it is probably worth explaining further what “Canadianized” really means and whether it is grounds for exclusion.

National Bank Direct Brokerage Gets Back to Investing Basics

One of the interesting developments to surface this past week has been in the investor-content space – specifically as it relates to investor education. During COVID-19, National Bank, which is parent bank to National Bank Direct Brokerage, has significantly ramped up their investor content online, in particular doing video updates on the state of the economy and addressing questions about investing and personal finance.

While the majority of this content featured senior analysts, economists, or executives from National Bank, something new emerged this week on video as National Bank Direct Brokerage launched what seems to be a new series on the basics of investing on YouTube featuring the popular investing personality Larry Berman (featured guest of BNN’s Berman’s Call).

There aren’t too many Canadian investing “personalities,” but Larry Berman is certainly one of them. For many years, Berman has held his famous roadshows across Canada and was sponsored by Scotia iTrade and BMO ETFs. This latest development, in which he is offering exclusive content for National Bank Direct Brokerage, will undoubtedly leverage his recognizable and trusted presence in the online investing world on BNN in a new medium. What will be interesting to watch, however, is whether he will connect with younger audiences the way that he has typically connected with older investors who were the mainstays of his roadshows and who often call in to his BNN show.

With this latest development, it seems like investor content will once again become a place for Canadian online brokerages to come back to. The COVID-19 pandemic has likely changed the demand prospects for online trading. As such, appropriate content for investors will be more important and influential to finding and engaging online investors.

Discount Brokerage Tweets of the Week

From the Forums

Time Out

In this post, an investor turns to the forums to determine if they should sell now, particularly with gold at an all-time high, or wait a while to minimize their time off the market.

Dividend and Conquer

A DIY Investor wonders if it may be wise to focus on ETFs with high dividends. Fellow Redditors break down the mathematics and recommend instead focusing on total return in this post.

Into the Close

That’s a wrap on another week. The temperature isn’t the only thing starting to heat up – it looks like feature and promotion action at Canadian online brokerages is also starting to come back online after several months on pause. Suffice to say there are now even more things to tune in to, which is going to make justifying watching all the wonderful pet-driven content and dance videos that much harder. Stay cool!

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Discount Brokerage Weekly Roundup – August 4, 2020

Dessert-lovers, rejoice! This past week was a great time to enjoy the fruits of investing labour, with tech giant Apple announcing they will be initiating a 4:1 stock split, as well as the tech-heavy Nasdaq pressing into new all-time-high territory.

In this week’s Roundup, we report on the current state of the deals/promotions drought and consider what it may signal for the industry. From there, we continue to look at the role that promotions can play to attract new clients or help hang on to existing ones. As always, we’ve included the highlights from tweets and investor forums.

Striking Out on Deals

In case you needed to be reminded, it’s not still March, and August is (amazingly) here. Time isn’t the only thing that has been distorted this year, however.

For DIY investors, the stock market’s nosedive and subsequent meteoric recovery have all but defied conventional wisdom. And, regardless of why the markets may be continuing to push higher, the reality is they continue to do so. As a consequence, DIY investors are continuing to open new online brokerage accounts at a higher than “normal” pace.

Ironically, after years of facing margin pressure because of rising technology costs and declining revenues from price wars, online brokerages (at least those in Canada) did not seem to be prepared for the surge in interest when it finally came in. Business has been so good at Canadian online brokerages, in fact, that many of the systems serving new customers cannot keep up.

Customer service lines at Canadian online brokerages are painfully slow, and technology platforms have stumbled through the spring and early summer.

The unlikeliest of all casualties amidst this activity: online brokerage deals.

At the outset of August, yet again, there have been no new official mass-market deals launched or offered for online investors that aren’t part of standing offers. While the beginning of a new month offers no guarantee that an online brokerage deal would launch, for the better part of the last decade, the beginning of a month has provided online brokerages the convenient starting point for a promotion. And for most of that time, brokerages seized on that opportunity.

After the conclusion of RSP contribution season (in early March), we have witnessed a steep pullback in the number of online brokerage deals and promotions being offered to DIY investors in Canada. It is no coincidence that this pullback coincided with the record trading levels and interest in opening online brokerage accounts, but it does beg the question: when demand for online brokerage accounts shifts so significantly, what else gets taken off (or put on) the table?

For the moment, Canadian discount brokerages appear to be content with the fact that demand for account openings remains strong enough that incentive offers are not required. Furthermore, promotions would only strain systems further and create additional backlogs for applications for accounts as well as delay the ability to get investors up and trading quickly. Though it sounds counterintuitive, the reality is that there really can be too much of a good thing.

Viewed from a slightly different perspective, however, the lack of deals activity during the past several months might be more a symptom of the lack of scalability of systems than some shrewd calculus to boost earnings. Conversely, the fact that Questrade has retained their cash-back (referral program) promotion and their standing commission-free trading deals implies that they have the technological capability and workflow to support bringing on a high volume of new clients.

In addition to the lack of new deals, there was one deal that officially met an early retirement last month: the referral offer from Qtrade Investor.

Removing a referral offer is an interesting decision on a number of levels. First, this category of deal enables online brokerages to determine how much they are willing to compensate individuals for a referral. Referrals are one of the most potent ways in which financial service providers can earn new business, and as such, it was curious to see Qtrade Investor pull the plug on this offer.

The second reason it was curious to see this promotional offer wind down was because of competition. With the Qtrade promotion now deactivated, this leaves BMO InvestorLine, Questrade, and Scotia iTrade (and, technically, Interactive Brokers) with a referral offer.

It is worth noting that Questrade currently sits unchallenged in terms of deals, so hands down they are getting an unparalleled amount of exposure for commission-free trade and cash-back offerings. For the moment, it appears that online brokerages are pushing their “switch to us” campaigns instead. Ads for TD Direct Investing, one of the largest online brokerages, have already surfaced again.

As distorted as time may be for many, there are (thankfully) hard deadlines for individual investors to contend with – such as the end of the calendar year, which is relevant for TFSAs and capital gains/losses. There is also the next RSP contribution deadline, in March 2021, which may seem far off now but which online brokerages must start early to plan for.

It is unlikely that online brokerages are abandoning incentive offers altogether, heading into the latter portion of their fiscal and calendar years, but there may be a much more cautious tone leading up to the US election (in November) and because of the general market dynamics of late.

More Than Just a Promo

Even though no official new offers were launched for Canadian DIY investors to start the new month, that doesn’t mean there weren’t some interesting developments on the promotions and deals front worth reporting about. In fact, quite the contrary.

One of the most exciting/interesting pieces of news on the promotional front was an article referencing a move by Interactive Brokers in which they telegraphed their intention to give away shares in their company to attract new clients.

Perhaps it is a move akin to Robinhood offering free stock in some big-brand public companies as part of the incentive offer to join Robinhood, but this doesn’t take away from the ability to get on the radar of investors by doing so.

Interactive Brokers’ decision to attempt to provide stock represents, in itself, the confidence in their own share structure and, most importantly, their own brand. Whether it succeeds or falls short of the intended goal, this latest move by Interactive Brokers is a reflection that promotions aren’t just limited to cash-back or commission-free trading – they can also take the form of equity. Though not something commonly done in Canada, with potentially a second online brokerage offering this up in the US, it might represent an interesting way to control the cost of acquisition of new clients while (in the case of Interactive Brokers) adding evangelists who, as shareholders, have additional incentive to see the brand succeed.

While the story about Interactive Brokers in the US prepping to issue shares as part of a new promotion continues, there was another development in the Canadian online brokerage space, with CIBC Investor’s Edge, that also highlights a different way in which promotions are being used.

Over the past two weeks, CIBC Investor’s Edge was in the process of rolling out a new trading platform that proposed to add a significant refresh to the platform’s look and feel, as well as to improve the functionality. Unfortunately, things did not go according to plan.

According to social media posts from Investor’s Edge clients, the rollout of the new trading platform caused significant interruptions to trading, so much so that they issued a blanket commission-free trade offer to all of those account holders who were deemed to have been impacted by the service outages.

An incident of this magnitude at a major (bank-owned) online brokerage is a rare event. However, the fact remains that the duration and magnitude of this impact are likely what drove the decision to waive commission fees for a two-week period.

Although it cannot officially be called “commission-free” trading the same way it is at other brokerages, it nonetheless does establish that one of the options available to online brokerages to generate goodwill with their customers is via commission-free trades. Of course, the premise in that offer is that the platform would be stable enough to enable DIY investors to be able to execute trades.

The takeaway for both Interactive Brokers and CIBC Investor’s Edge is that ultimately, the return on investment for these unique offerings has to be there for the discount brokerage.

In the case of Interactive Brokers, there are not many details available yet, but offering stock is a unique way to achieve a lower client-acquisition cost without directly impacting profits. With respect to CIBC Investor’s Edge, there is clearly an attempt by the brokerage to repair the relationship with clients who were negatively impacted. The math to keep these clients justifies this course of action, but it also flows upstream into investing in the technology to avoid (or minimize the risk of) outages.

From the Forums

Bank of Dad

In this post, a Redditor asks for advice on the best way to teach his young son about investing, using $400 as the starting point. Fellow forum users suggest savings accounts, GICs, RESPs, and the ever-popular “Bank of Dad” – and lament wasting their childhood money on candy and toys instead of learning useful skills for the future.

Neither a Borrower Nor a Lender Be?

A Redditor asks in this post whether it’s a good idea to borrow money to invest in the markets right now. A long and lively discussion ensues, with commenters weighing in on everything from market crashes to midlife crises.

Discount Brokerage Tweets of the Week

Into the Close

With a shortened trading week for investors in Canadian stocks, all eyes for market action are now on the US market. As it happens, there’s all of a sudden a lot more sports around to distract/pay attention to. What this means is that there may be a gradual easing off of market participation by online investors since (SO MANY) sports schedules are intensely packed in. Could that be what finally tops out the market?

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Discount Brokerage Deals & Promotions – August 2020

*Update: August 18* With everything that’s happened over the last few months, 2020 has simultaneously felt like the longest and the shortest year ever. 

Time isn’t the only thing that the COVID-19 pandemic has distorted. Despite the biggest economic shock in memory (and on record), stock markets and retail investor behaviour have also distorted how discount brokerages are viewing promotions at this time. Specifically, the retail investor trading frenzy in stock markets may be directly behind why Canadian online brokerages haven’t felt the need to boost business by adding any new promotions for August. 

In fact, as we head into the latter stretch of the summer, we’ve taken note of further erosion of deals activity. Qtrade Investor, for example, withdrew their referral promotion – a point of particular significance when considering how effective these deal types are when trying to control the cost of acquisition of new clients. 

So, for DIY investors looking for a promotion this August, the current slate of offers represents the “new normal” – at least to start the month. Most of the deals are for transfer fee coverage promotions, and for those looking for commission-free trading offers, Questrade appears to have the spotlight to themselves. 

Scroll down to learn about the current offerings from Canadian discount brokerages. And wherever you happen to be this month, try to stay cool.

As always, we will keep monitoring for new discount brokerage deals and add updates as they appear, so make sure to check back throughout the month.

Expired Deals

Qtrade Investor’s referral promotion expired in July.

Extended Deals

No extended deals to report at this time.

New Deals

*Update: Aug. 18 – For a limited time, HSBC InvestDirect is offering 60 days of free North American online equity and ETF trading, up to a maximum of 60 trades, when you open a new account with them. The offer is set to expire on October 30th, 2020. See the table below for more details regarding the promotion and eligibility. *

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions
  6. Offers for Young Investors

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
HSBC InvestDirect is offering 60 days of free online equity and ETF trading (up to 60 transactions) for new accounts opened during the promotional period. There is no minimum funding requirement for the accounts; however, the fund must be from outside HSBC InvestDirect. Trading commissions will initally be charged but will then be credited back to the customer’s account within 120 days after the free trading period ends. $0 60 days of free trading 60 days Please refer to the full Terms and Conditions October 30, 2020
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer. For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2020
Open and fund a new qualifying account with at least $25,000 and you may qualify for one month of unlimited commission-free trades and up to one month free of an advanced data package. Use promo code ADVANTAGE14 when opening a new account. Be sure to read terms and conditions for full details. $25,000 commission-free trades for 1 month + 1 month of advanced data. 1 month Active Trader Program December 31, 2020
BMO InvestorLine Open a new qualifying account at BMO InvestorLine with new assets worth at least A) $50,000; B) $100,000; C) $250,000; D) $500,000 or E) $1M+, and you may be eligible to receive a cash back reward of up to A) $250; B) $450; C) $800; D) $1,000 or E) $2,000. Use promo code SPARXCASH when registering to qualify. Be sure to read full terms and conditions. A) $50,000 B) $100,000 C) $250,000 D) $500,000 E) $1M+ A) $250 B) $450 C) $800 D) $1,000 E) $2,000 Cash back will be deposited week of December 14, 2020 BMO InvestorLine Cash Back Offer Details June 1, 2020

Expired Offers
Last Updated: Aug. 17, 2020 13:20PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 B) $10,000 C) $25,000 D) $50,000 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
If you (an existing Qtrade Investor client) refer a new client to Qtrade Investor and they open an account with at least $1,000 the referrer and the referee may both be eligible to receive $25 cash. See terms and conditions for full details. $1,000 $25 cash back (for both referrer and referee) Cash deposited at the end of the month in which referee’s account funded Refer A Friend to Qtrade Investor none
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $5,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $5,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period (subject to conditions). BMO InvestorLine Refer-a-Friend January 5, 2021

Expired Offers
Last Updated: Jul 31, 2020 14:35PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 n/a Transfer Fee Promo none
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $200 in transfer fees. $200 $15,000 Transfer Fee Rebate Details none
Transfer $15,000 or more into a new HSBC InvestDirect account and you may be eligible to have up to $152.55 in transfer fees covered. $152.55 $15,000 Confirmed via email contact with HSBC InvestDirect Rep. Contact client service for more information. none
Transfer $15,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $15,000 Transfer Fee Rebate none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees. $135 $20,000 Transfer Fee Rebate none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Transfer Fee Promo Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account and you may be eligible to have transfer fees covered up to $200. Contact client service for more details. $200 Contact client service for more information Contact client service for more information (1-888-776-6886) none

Expired Offers
Disnat Desjardins Online Brokerage is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $10,000 into a Desjardins Online Brokerage account. You’ll have to call 1-866-873-7103 and mention promo code DisnatTransfer. See details link for more info. $150 $10,000 Disnat 1% Commission Credit Promo January 8, 2020
Last Updated: Jul 31, 2020 14:25PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Submit your information via the Hardbacon website to be referred to National Bank Direct Brokerage. Open and fund a qualifying account and you may receive up to 20 commission-free trades and discounted trading commissions. Be sure to read full terms and conditions. n/a Hardbacon Free Trade Promo none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Jul 31, 2020 14:29PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1,000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Cash Back Open and fund a new or existing SmartFolio account with at least $1,000 and you could receive 0.5% cash back up to $1000. Use promo code PROMO1000 when opening a new account. See terms and conditions for full details. This offer can be combined with the refer-a-friend promotion. $1,000 0.5% cash back to a maximum of $1000. PROMO1000 January 2, 2020 SmartFolio Cash Back Promo
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $1,000 1 year no management fees STSF April 30, 2019 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $1,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Jul. 31, 2020 14:30PT

Offers for Young Investors

Brokerage Offer Type Eligible Age Range / Client Segment Offer Description Min. Deposit Expiry Date Link
Student Pricing Clients with CIBC Smart™ Account for students $5.95 per trade and zero annual account fees not required None CIBC Student Pricing
Broker@ge 18-30 18-30 years old investors Benefits: * 5 free transactions (Minimum deposit of $1,000 required) * No inactivity fees * No asset minimum to maintain for free registered accounts * Exclusive events * Disnat Mobile App $1,000 None Broker@ge 18-30
Offers for professionals & Students Students in selected fields of study Professionals and students in the below fields can benefit from a reduced pricing structure: * Engineering students * Legal, accounting and business students * Healthcare students * Health sciences students * Nursing students Benefits: * $5.95 commission on equities * $0 commission on ETFs * $0 annual administration fee not required None NBDB Student Pricing
Young investor pricing 18-30 years old investors Benefits: * $7.75 commissions for stock and ETF trades * No account minimums * No quarterly admin fees min. $50 a month through pre-authorized contributions. None Young Investor Pricing
Waiver of account maintenance fee Clients who have RBC Student account, currently or in the past 5 years. The Maintenance Fee ($25 per quarter) is waived, regardless of the account balance. not required None Zero Account Management Fee
Young Investors Offer Clients below 26 years old Low activity account administration fee and the RSP account administration fee are waived. not required None Young Investors Offer
Zero Account Administration Fee Clients below 26 years old The account administration fee ($24.95 per quarter) is waived. not required None $0 Account Administration Fee
Last Updated: Jul. 31, 2020 14:45PT

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Discount Brokerage Weekly Roundup – July 27, 2020

For anyone keeping score at home – July is almost over. The strange pace of time that COVID-19 has imparted on the world is equaled only by the strange behaviour in stock markets that, because of COVID-19, have seen major indices fall off a cliff then sharply rise close to the edge they fell from. For online brokerages, waves have taken on a different meaning this summer, and in looking down the track to the end of 2020 (thank goodness), preparation should be on the list of important summer activities.

In this edition of the Roundup, we look at one story with several important facets. The latest earnings from US online brokerages are in, but the real story appears to be not where we’ve been but rather where things go from here for online investors. Also on the docket, interesting chatter from DIY investors on Twitter and from the forums.

Breaking Fad: Is the Retail Investor Frenzy About to Expire?

The story on the meteoric rise in trading by “retail investors” over the course of the COVID-19 pandemic continues to gather steam. Ironically, while we’ve been covering this news since March of this year, the fact that it is now hitting the “major” news outlets could be a signal that the retail frenzy is about to lose considerable steam.

This past week, there were several major US online brokerages that reported their quarterly earnings. TD Ameritrade, E*Trade, and Interactive Brokers all showcased record-breaking performances in terms of trading activity as well as in terms of account openings and earnings. In contrast, although the largest online brokerage in the US, Charles Schwab, experienced similarly large volumes of activity, revenues and earnings missed estimates. All told, however, it was another eye-popping quarter filled with people coming in droves to trade stocks.

Not to dismiss the earnings and performance metrics, but much of this data is looking in the rear-view mirror at what’s already happened. At a time when so much news is happening so quickly, it’s important to stay on top of what’s actually taking place.

Beyond the numbers, however, the bigger stories emerging from the narrative around online investing appear to be in how different, and influential, stakeholders are covering the online brokerage space, and what that means for the near-term future for the industry in the US as well as in Canada.

The first interesting angle on the coverage of the retail-trading frenzy came from one of the most influential voices for investing and trading in North America, CNBC. And what stood out was as much what was said as what wasn’t.

Last week, online brokerage Robinhood was casually referenced as one of “the major online brokers” in an article by CNBC, and Interactive Brokers was not. Though this might have been just an omission (Interactive Brokers and Robinhood were mentioned as major online brokers in another article by the same author), the fact that Robinhood is now being counted among the “major” publicly traded online brokerages (even though it is not yet publicly traded) arguably reflects a step change in who they are as a firm and in the influence their clients have on market direction.

Whatever the calculus was, Robinhood’s vaulting to the status of “peer” of the much larger incumbents means that growth is happening much faster than anyone had planned for. Perhaps this is behind the decision to delay Robinhood expanding to the UK (for now).

Two important facts stand out as important context: First, despite the best account-opening numbers from any of the publicly traded online brokerages in the first six months of 2020, Robinhood handily beat them by adding over 3 million accounts. Second, Robinhood did this despite peer firms taking commissions to zero, meaning that consumer preference likely played a decisive factor in online investors picking Robinhood over Schwab or Ameritrade or E*Trade.

For US online brokerages, it should be abundantly clear that the rise of Robinhood signals that they cannot afford to discount “millennial” (or future) investors anymore and that platform adoption is going to be heavily influenced by user experience – in particular on mobile. While this shouldn’t be news to anyone in the online brokerage industry by now, the fact that so many online brokerages have seen their market share erode or be captured by Robinhood, especially in the millennial segment, means that other online brokerages are going to be playing catch-up.

Overlaying what’s unfolding in the US online brokerage market with the situation in the Canadian online brokerage space, it’s interesting to see which Canadian discount brokerages are putting a priority on design and user experience ahead of other long-standing “standard” features. Arguably, it’s a short list.

Both Wealthsimple Trade and Questrade have managed, from a feature and accessibility standpoint, to successfully reach and appeal to younger investors, and the former is clearly taking many of its cues from Robinhood. Like Robinhood in the US (but without the same degree of scale of impact), Wealthsimple (and especially Wealthsimple Trade) is being talked about in the media as it relates to investing online. Other Canadian online brokerages: crickets.

Perhaps the question that incumbent online brokerages on either side of the 49th Parallel need to wrestle with is given Robinhood’s gains with the millennial segment, how hard will it be for them to appeal to the older or more mature investor segment? Can existing online brokerages move down market faster than Robinhood can move up? Does the same hold true for Wealthsimple Trade, even though they still have lots to develop to compare fully with online brokers in Canada? Sounds a bit like an innovator’s dilemma if ever there was one.

The second interesting angle relating to the coverage and response to the retail-investor market comes from assembling the fragments of highly seasoned and influential voices in the online investing market. In particular, it was the notes of concern expressed by the head of the NYSE, the founder of Interactive Brokers, as well as a slide from the deck of Schwab’s business update showing sentiment among investors that paint a curiously grim picture just as the S&P 500 is within spitting distance of its all-time high.

Consider the following:

In a recent interview with CNBC, the president of the NYSE, Stacey Cunningham, stated: “I am excited to see the retail investor engaging in the market, but I’m also concerned if they’re not doing it with information and also not understanding the risks associated with it, because you certainly don’t want to see retail investors get hurt because they didn’t understand that markets can go in both directions and they can go pretty quickly.”

In an interview with CNBC regarding earnings, Thomas Peterffy, founder of Interactive Brokers, labelled the action in the current market environment as “crazy” and characterized trading levels as unsustainable over the near term.

According to the latest business update from Schwab, investor sentiment continues to track lower despite markets’ substantially rebounding from their lows.

Finally, there’s the growing chorus of experienced market observers, analysts, and influencers who are also increasingly skeptical of markets’ powering higher and the sustainability of that move.

Aside from the latter (typically pundit) view, there is a cause for concern when individuals representing businesses that would directly benefit from more trading state they’re concerned about the levels of trading taking place.

While the pace of retail-investor activity is almost certainly going to decline, when and how rapidly is simply a waiting game. It will be interesting to see whether or not the decline will once again entice investors back into the market the way the first drop did in March or, as the concerned voices seem to suggest, whether retail investors will get badly burned by a contraction. Regardless, any kind of volatile downward move is likely to generate significant trading activity and put pressure on technical as well as service systems across the online trading ecosystem.

There is already discussion of preparing for a second wave of COVID-19 outbreaks here in Canada, and with the current situation in many states of the US unpredictable (or just dire), the risks for continued pandemic-related economic (and health) impacts seem likely. What this directly means for online brokerages in Canada is that their trading systems and customer service delays should be prioritized to be fixed, because there are a lot of nervous investors holding into these rallies.

Indeed, DIY investors must also be prepared for market volatility. The track record for most online brokerages in Canada during March was that there were untimely delays or outages during massive volatility days. Time has passed but investors (as shown in Twitter comments) tend to remember moments when their online brokerage platform or customer service experience let them down.

As much as commission cost and user experience are clearly going to be driving the bus when it comes to DIY investor interest, uptime (aka reliability) and wait time are going to keep clients on the bus, even (and perhaps especially) when the road gets bumpy. If things go awry for online investors in the US, at least they can cite not having to pay commissions, but here in Canada, the expectations for performance and reliability are directly tied to the price. And, in a world where commission price exists (in spite of zero-commission alternatives), there is little room (or patience) for things going wrong.

Discount Brokerage Tweets of the Week

From the Forums

The Grass Is Always Greener

A Redditor asks if there’s a benefit to investing in Canadian versus American ETFs in this post. Commenters break down factors such as commissions, exchange rates, and long-term market patterns to tackle this big question.

A Rare Stake

In this post, a potential investor asks for advice on whether or not they should buy shares in the company they’ve been at for the past two years. Fellow forum users give their perspectives and offer insights into the company’s possible motives.

Into the Close

That’s a wrap on what has been an insightful few weeks in the online brokerage space. While the US market has dominated the headlines, there’s still activity taking place among Canadian brokerages, which will start filtering back into the mix. In the meantime, with gold and bitcoin creeping past key psychological hurdles, and more stimulus money in the works (in the US), it looks like the music is still going for just a bit longer.