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Discount Brokerage Weekly Roundup – July 12, 2013

In this week’s discount broker roundup, we highlight an article launch, how hard it is for discount brokers to be really, really popular and the beginning of what looks to be a busy promotional battle between discount brokerages for self-directed investors’ new business.

More commission-free ETF info

Earlier this week, part 3 of the series on commission-free ETFs was released.  In it, there were some key highlights about the commission-free ETF trading offers at Scotia iTrade and Qtrade as well as some interesting stats on the dominant provider of commission-free ETFs for the various discount brokerages. To read part 3 click here.

Don’t hate me because I’m bountiful

For many discount brokerages, keeping up with compliance is simply a cost of doing business. Failure to keep up, however, usually ends up costing more.  So it seems that Interactive Brokers has been growing a little too quickly that they let the paperwork on a few of their clients slip. The US arm of Interactive Brokers got a hard lesson in keeping up with their regulatory requirements from the National Futures Association.

While the $300K fine was a small amount for a multibillion dollar company to absorb, the bigger lesson apparently is that no publicity is bad publicity.  In the official response from Interactive Brokers, a company lawyer didn’t pass up the chance to sell the features and pricing that Interactive Brokers. The press release also contained a handily placed plug of their 2013 best online broker award win.  Well-played Interactive Brokers.

Discount Brokers Making Attractive Offers

While July is usually when barbeque grills are heating up, funnily enough discount brokerage promotions have also managed to flare up all of a sudden. On the heels of the TD Direct Investing 50 trade offer expiry, Questrade, Scotia iTrade and Disnat all launched additional offers to new or existing clients.

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The biggest launch of discount brokerage deals came from Questrade where they announced they’re giving away iPad minis, commission-free trades, and…wait for it… magnets.  It seems like the marketing team from Questrade has launched the promotions war with some big guns.  Their 3 months of commission-free trading is certainly going to get the attention of their peers, however the innuendo-filled magnets may not be as ‘attractive’ as they think.

As part of Scotia iTrade’s roll out of their iPad app, they are offering clients one free trade (equity or options) for downloading and using the app. As was mused about earlier in the week in one of our tweets, with all of these touch screen devices now being used for trading, will the incidences of ‘fat-finger’ trades be on the rise?

Instead of playing the free commission game, Disnat is going with the ‘free information and research’ route. Disnat is offering 6 months free access to Michael Campbell’s Money Talks online resources for existing Disnat clients. At the end of the 6 months, subscriptions will cost $9.79 plus any extra charges for other site content (such as certain videos).

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Discount Brokerage Weekly Roundup – July 5, 2013

Even though we roll into July on a short trading week, the discount brokerage space managed to toss along several newsworthy items. In this week’s roundup, we look at the US discount brokerages pointing to signs of improved investor enthusiasm, some fine tuning of ETF offers at Canadian discount brokerages, and some extra summertime heat in the form of spirited debates on the forums.

Trading Improving at US Discount Brokerages

Interactive Brokers’ latest trading data came on the same week that discount brokerages Schwab, E*Trade, and TD Ameritrade hit new 52-week highs.  Trading data from Interactive Brokers showed an increase of 27% over trading volumes at this point last year and an increase of Daily Average Revenue Trades (DARTs) of 4% over May. The recent patch of market volatility likely gave a bit of a boost to trading numbers, however looking at the 12% y/y growth in customer accounts it seems that more data points to investors, at least in the US stepping back into the markets.

Refresh on Commission-Free ETFs

As part of an upcoming piece looking at commission-free ETF trading at Canadian discount brokerages, we took a deep dive into the actual offerings from Qtrade, Scotia iTrade and Virtual Brokers.  While looking at the 100 ETF long list on the Virtual Brokers website, a number of discrepancies were spotted included four ETFs listed that were no longer trading and one ETF that had been duplicated.  A few emails back and forth and Virtual Brokers refreshed their list making the following changes.

Gone from the list are:

  • DENT
  • HAG
  • HIF
  • XRO
  • XID (the duplicated one)

They’ve been replaced by:

  • First Asset Canadian Convertible Bond ETF  (CXF)
  • Horizons Alphapro Balanced ETF (HAA)
  • First Asset DEX Government Bond Barbell Index ETF (GXF)
  • First Asset DEX Corporate Bond Barbell Index ETF (KXF)
  • SPDR Barclays Short Term Treasury ETF (SST)

More Heat Coming Towards Questrade

One of the most interesting and popular threads to follow on RedFlagDeals is the “Stay Away From Questrade.” Be warned, however, this is not a place for the faint of heart. There is lots of CAPS LOCK screaming and it is generally the place where many come to vent their frustrations about their experience with Questrade or simply stir the pot about trading with a low-cost brokerage. Again, it’s not for the faint of heart, but one particular post this past week about a user’s experience with shorting a stock serves as an interesting reminder to those who short stocks generally.

Questrade Short Selling Rant

The lesson: a discount brokerage can recall a stock at any point for any reason.  How a discount broker goes about doing this is variable – some brokerages ask nicely, others less nicely.  To wade into the thorny forest that is this thread click here.

Cooler Heads Tackle a Potential DRIP-off

For those curious about Dividend Re-Investment Plans (DRIPs), there was a great exchange (pun intended)  in the Canadian Money Forum that highlighted exactly how detailed converting dividends from a US stock can get.  At issue: the time of day at which foreign exchange rates get used to calculate conversions of foreign currency dividends.  While it may be for the real dividend enthusiast, it is still an informative example of a) a more structured forum conversation that the forum mentioned above and b) how much homework DIY investors really do to find an answer. To read more click here.

That’s it for this week’s roundup. On the horizon for next week will be part 3 of the series on commission-free ETF trading as well as a review of a neat research tool for junior mining stocks.

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Discount Brokerage Weekly Roundup – June 28, 2013

It has been predictably quiet in the discount brokerage space this past week with many self-directed investors out enjoying summertime activities. Still, there are some updates on several discount brokerage promotions that are noteworthy as we head into July.  Also, there are a couple of advertising/marketing stories that might be of interest for those keeping a closer eye on the industry.

Easy Come, Easy Go

The end of June is here and with it several discount brokerages are retiring some promotions. First, the Disnat SCATE promotion will end as of June 30th.  Also slated to expire at the end of June will be the 100 free trades offer from Scotia iTrade.  For details on the discount brokerage deals, check out our deals page here.

Not all the deals and promotions originally supposed to expire at the end of June will come to an end though. It seems that Scotia iTrade and Questrade have had a change of heart about a couple of their respective promotions. Scotia iTrade’s “Refer-a-Friend” offer has been extended to July 31st 2013 and Questrade also has extended its Advantage offer out to the end of August 2013.

Baby Not on Board

Even though it is not a Canadian discount brokerage, the news that the agency famous for bringing us the E*Trade baby is moving along signals a change in the times.  Discount brokerages in the US spend hundreds of millions of dollars in advertising per year and it appears that E*Trade is making a move to lower these advertising costs.  To read more about the story, click here.

Winning the Customer Service Game

Advertising also seems like it is on the mind of HSBC InvestDirect after their recent win of the Dalbar Direct Brokerage Service Award. We got what looks like a sneak peek at a promotional video that highlights what it took for the HSBC InvestDirect team to win this year.

Discount Brokerage Fees Still Matter

Last Friday’s article in the Globe and Mail ‘A primer on low-commission’ trading by Rob Carrick provided a quick overview of many discount brokerages’ fees.  Both Virtual Brokers and Questrade stand out as low-fee choices however as we pointed out in the special series comparing these two discount brokerages to each other, the low-commission price may mask other fees, such as data or platform fees, that are required in order to fully take advantage of the low commission rates.  An individual (named “Uss”) in the comments section of the article also made an interesting observation that Interactive Brokers wasn’t part of this low-commission rate primer although their rates are just as competitive at the lowest end of equity and option commission pricing currently available. Interactive Brokers has typically not been included in the annual online broker ratings that Rob Carrick publishes because they do not offer registered accounts and it would be safe to assume that is why they were not included in this primer either.

As a reminder for next week, Canadian stock exchanges will be closed on Monday July 1st for Canada Day and U.S Markets will close early (1PM) on July 3rd and will be closed all day July 4th.

Hope you all have a safe and enjoyable Canada Day and long weekend!

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Discount Brokerage Weekly Roundup – June 21, 2013

While storms were raging across stock markets this past week, it was definitely calmer waters in terms of discount brokerage news and chatter.  In this week’s roundup, we look at the actions that landed another Canadian discount broker in the IIROC penalty box, a report by TD on Canadian investors as well as a review of the chatter on stock forums about brokerages and some useful cautionary investing tales. Finally, we take a quick look at the results from the twelfth edition of  the U.S. Self-Directed Investor Satisfaction Survey results from J.D. Power released earlier this week.

Scotia Capital gets called for an offside

Over the past several weeks, it seems that that Investment Industry Regulatory Organization of Canada (IIROC) has been handing out a series of penalties to Canadian discount brokerages. Joining the likes of Questrade and Interactive Brokers, the decision against Scotia Capital Inc (the parent of Scotia iTrade) was based on activity between 2009 and 2011, shortly after it had acquired E*Trade in 2008.

Scotia Capital was hit with a $150,000 fine for failing to have policies and procedures in place that could detect potential wash trades and high closing prices.  To read more about the settlement, check out the IIROC press release or a great write-up about it in the Globe and Mail.

The Investor Survey Says…

TD Bank Group released results from a recently commissioned a survey of Canadian investors. The survey asked just over 1000 Canadian investors about their thoughts and perspectives on the investing climate in the next 12 months.  Of those surveyed, 41% felt that their personal portfolios would improve even in the face of mild Canadian and US economic recoveries and a poor global economic outlook.    This suggests that investors surveyed might be more interested in looking closer to home for investing ideas rather than looking abroad.

Another interesting finding from the survey is a classic illustration of behavioural finance in action.  Given the run up in the markets experienced for the first half of this year, the rising prices seemed to have also lifted the outlook of investors. Paradoxically, investors are constantly told or reminded that past performance doesn’t guarantee future results, yet it is interesting to see how the past does, in fact, shape investor perceptions.   As described in their press release, those investors surveyed who experienced a loss were more prone to being pessimistic about the future than those investors who experienced a gain.

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Discount Brokerage Weekly Roundup – June 14th 2013

This past week was a fairly quiet one for Canadian discount brokerages, so this roundup will focus on some of the interesting events that took place in the discount brokerage space more generally.

The most popular story in the discount brokerage space continues to be the supposed return of retail investors to equity markets.  Digging a little deeper into exchange activity, however, it seems investors don’t seem to be participating in all markets equally.

In last week’s roundup we reported the metrics from Questrade as well as Interactive Brokers that suggest trading activity is increasing.  Based on the recent performance of the US discount brokerages TD Ameritrade, Interactive Brokers, E-Trade and Charles Schwab, it seems that traders have been well aware of this trend already. According to a recent report by Bloomberg, these US discount brokerages have seen an increase of 38% since January 2013.

In the Canadian marketplace, the TMX group (which represents over 80% of trading activity in Canada) recently reported their trading statistics for May 2013.  The picture the trading volume numbers paint is definitely not as rosy as it is in the US.

For the Toronto Stock Exchange, the year-to-date number of transactions was 17.4% lower compared to the same point last year.  Even grimmer, however, is the number of transactions for the TSX Venture Exchange which saw a drop of almost 44% in transactions compared to the same time in 2012. Interestingly, the Montreal Exchange, where most of the Canadian options trading takes place, increased by almost 4% compared to this point last year.  This data point certainly suggests that the interest in options trading has remained much stronger among investors than participating in either the TSX or the TSX Venture listed equities.

Discount brokerages  seem to have their work cut out for them though if they wish to compete in this low trading activity environment. Interactive Brokers, in its presentation at the Global Exchange & Brokerage Conference in New York last week, disclosed how it is intending to achieve its ambitious goal of being a dominant global player in discount brokerage services.  In a nutshell, they aim to be a very low cost option for investors and as their numbers point out, it seems to be working. In terms of trading activity, customer accounts and profit growth, Interactive Brokers is posting some very interesting numbers relative to its peers.

One data point that is particularly relevant for active traders to pay attention to is the aggressive expansion Interactive Brokers has managed to achieve in margin lending.  From 2007 to 2013, Interactive Brokers has seen their market share for margin lending among discount brokerages increase from 5% to 30%. By offering ultra-low rates, especially on products that active traders access, it seems that Interactive Brokers is hitting the mark.

This past week, margin lending was also the focal point of the latest promotion being offered by National Bank Direct Brokerage. While only for a limited period of time, it is a unique offering compared to what other promotions are currently being run, and this deal will most likely be watched very carefully to see if it will be run again at some point.

While it is still too early to draw any conclusions, Canadian discount brokerages are likely to increase taking aim at users of margin trading and active traders as these are often higher value clients to bring on board.

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Discount Brokerage Weekly Roundup – June 7th 2013

This week’s discount brokerage update features the newly announced deal by BMO InvestorLine, a couple of great forum post on the Financial Webring Forum on Qtrade vs. RBC Direct Investing  as well as another article from The Globe and Mail about Canada’s best discount broker.

Deals Getting Some Air

Unlike a lot of deals that tend to start right at the beginning of the month, BMO InvestorLine has tended to announce their new deals a few days into the start of a new month.  In keeping with their routine, this past week they BMO InvestorLine announced their latest promotion where new account openings can choose between receiving 2000 Air Miles or $250 cash back. The minimum deposit to qualify for this offer is $100,000 so it is one of the higher priced promotions currently being offered by a discount brokerage. For more details on this and other deals for June 2013, click here.

Traders Coming Back?

It looks like investor activity is starting to climb in the US which is likely the result of major indices hitting new all-time highs last month.  Overall markets appear to be shrugging off bad news and rallying on good news.  Interactive Brokers reported their daily average revenue trades (DARTs) improved from this time last year (13%) as well a slight month over month improvement (6%).

Canadian discount broker Questrade also reported improved options trading activity since they introduced multi-leg options trading.  The following screenshot of the news release hints at trading activity with Questrade having picked up. To read Questrade’s full press release regarding options trading activity, click here.

Close is Good Enough

Looking through the Financial Webring forum, this post was spotted where the user (“Amira”) was trying to decide between Qtrade and RBC Direct Investing.

One of the most interesting answers came from the user “Ockham” who basically suggested not worrying too much about picking the best discount brokerage as they are all very similar to one another:

FWF_Qtrade_RBCDI_2013-06-07_1658

 Another “Best Discount Brokerage”

An article in the Globe and Mail (by Gail Bebee) was published earlier this week entitled “For the DIY investor, which discount broker is best?”   This article is another in the growing list of those identifying who they think is Canada’s best discount brokerage. Ultimately Gail Bebee narrowed her top three choices down to BMO InvestorLine, RBC Direct Investing and Qtrade with her top choice being BMO InvestorLine.

Whether the results from Rob Carrick’s annual discount brokerage review will concur could make for interesting times at the champion’s podium.

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Discount Brokerage Weekly Roundup – May 31st 2013

Discount Brokerage News

This roundup features deal spotting from Disnat and TD Direct Investing at the Cambridge House World Resource Investment Conference, a new review of Qtrade and news about a costly mistake made by a  Questrade trader. In addition we take a quick peek at the latest ranking of Canadian discount brokerages.

Deal Me In

TD Direct Investing is quietly launching the new free trades deals. This is an interesting move on TD’s part given that they’ve largely stayed away from offering free trade promotions and because of the timing/roll-out of the deal.  The “50 free trades” promotion was launched towards the end of May and expires mid-July.  Check out our deals section for more info.

Also in the deals section is an updated promotion from Disnat that was being offered at their SCATE tour and at the last World Resource Investment Conference in Vancouver this past week.

Positive Feedback

Money Smarts blog posted an interesting review of Canadian discount brokerage Qtrade earlier this week.  The review contains some feedback from account holders, and it appears that customer service was a point most (including the article’s author) agreed was a strong point of the Qtrade experience. Interestingly, Qtrade did not perform nearly as strongly on the Dalbar Direct Brokerage Service Experience evaluation as other Canadian discount brokerages did.  The Dalbar study directly measures customer service and so the difference between what many consumer posts suggest and what some other studies also show

False Start on the Offense

Earlier this month, Questrade was in the penalty box with the Investment Industry Regulatory Organization of Canada (IIROC) for trading actions one of its employees took between August of 2009 and February 2010.  According to the decision document, the trader was found to have “entered orders on the Toronto Stock Exchange that he ought reasonably to have known could reasonably be expected to create an artificial bid price for Quebecor Inc. Class A securities”  while Questrade was penalized for not having adequate controls in place to prevent such practices from occurring. Both the trader and Questrade were fined for these infractions.

Joining the Ranks

The June 2013 edition of MoneySense magazine is on newsstands and features a review of Canada’s Best Discount Brokerages.  This is yet another in the growing list of discount brokerage rankings.  The rankings themselves are actually compiled by Surviscor, so the data is also available for free on Surviscor’s site too.  Check out our article regarding the numerous Canadian discount brokerage rankings in which we try to make sense of those who claim to be “Canada’s best discount brokerage.”

Interestingly, JD Power’s Investor Satisfaction Award survey is also currently being deployed to Canadian investors.  The survey is generally conducted in the late spring/early summer time frame and  results should be released in the fall.

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Discount Brokerage Weekly Roundup – May 17th 2013

We are back with the Discount Brokerage Weekly Roundup! Here’s the latest news from Canadian discount brokerages this past week:

JitneyTrade and Credential Direct have stepped into the investor education game offering learning webinars to their clients. A look at JitneyTrade’s Twitter feed gave us the low-down on a series of webinars about market analysis and breakout patterns they have been offering over the last week.

Credential Direct has also launched into providing educational webinars with their first one being on technical analysis. The description of the event sounded familiar, and so a quick check of the Recognia website showed that it is, in fact, a Recognia focused educational seminar.

CredentialDirectWebinar_TechnicalAnalysis

As they launch into providing these webinars, it appears that both JitneyTrade and Credential Direct still have a bit of work to do in order to make this information easier to find. In JitneyTrade’s case, this information was only available on their Twitter feed and is not listed as a dedicated section on their website.  For Credential Direct, they do have a big advertisement for the seminar on their homepage, but they haven’t posted the webinar in their education section.  Whether or not they continue to offer webinars in the future remains to be seen however, in the meantime you can check up on educational event information on our calendar.

In other JitneyTrade news, the discount brokerage has launched support for a new platform called RealTick Express. According to their website, the RealTick Express was “conceived for the active trader … who maintains 75-200 trades per month”.  For more information, visit the RealTick website.

Several major financial institutions (including discount brokerage JitneyTrade) were spotted as sponsors to the first ever  FinTech Conference 2013 which took place yesterday in Montréal. According to the website’s description of the event, the event is “intended to promote financial application development to attendees from the finance, information technology and risk management sectors, both domestically and abroad. The conference also seeks to help discover new talents, create networking opportunities, raise interest in the combined fields of finance and information technology, as well as contribute to the visibility of Montréal’s financial technology expertise.”  For an overview of the Twitter analytics of the FinTech conference, click here.

Finally, BMO InvestorLine has come out with a study that reports 81% of Canadians between the ages of 18 and 34 see themselves investing online in the next five years with the percentage of online investors tripling in the next decade. This seems to be great news for online discount brokerages in Canada. It remains to be seen how they will capitalize on this opportunity and which discount brokerage will score the most points with new and experienced investors alike.

That’s all for now! If you come across any juicy discount brokerage news, contact us via email, Twitter or Facebook.

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Discount Brokerage Weekly Roundup – Dec 16th 2012

As 2012 draws to a close, it looks like the discount brokerage industry is going into autopilot.  This past week saw the expiry of a couple of promotions. First, Scotia iTrade’s 100 days of unlimited trading offer expired this week.  This leaves Questrade as the only discount brokerage currently offering unlimited trades.   Speaking of Questrade, their “Ring the bell with Questrade” promotion also ended this week. The winner of this contest will be announced this upcoming week on December 20th.

Jitneytrade announced this past week that they’re “going green” by offering paperless statements and  trade confirmations.  If you choose to continue to use paper statements and confirmations, however, be prepared to shell out some major green – paper statements will cost $20 and trade confirmations $1 each starting February 28th 2013.  For more information – click here.

Best Discount Brokerage Tweet of the Week

Thinking about investing in “penny stocks?”  A lot of investors are lured into the low prices and potentially huge gains – but often overlook the bigger risks.  This week’s tweet by National Bank Direct Brokerage’s parent @nationalbank was a good overview of some reasons to think twice before turning to penny stocks.  Read the tweet here.

Event Horizon

This week (December 18th), Morningstar’s Director of Economic Analysis, Bob Johnson, will be presenting a forecast for the economy and investing in 2013.  For more details, click here.

The People Have Spoken

A really interesting discussion was sparked by a Red Flag Deals forum member asking about why retiring baby boomers or ‘young guns’ appear to not be investing?  Check out what dozens of folks had to say about this here.

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Discount Brokerage Weekly Roundup – Dec. 7th 2012

Interactive Brokers made the news this week as it released its trading metrics for the month of November.  While not a perfect proxy for the rest of the investment market, Interactive Brokers’ transaction volumes, known as Daily Average Revenue Trades (DARTs) help to provide an indirect measure of the ‘health’ of the stock market participants including discount brokerages.  November’s data from Interactive Brokers show a substantial month over month increase (14%)in DARTs from October to November.   Even more interesting is the rise in trading volumes since the lows in August.  DARTs are now up over 23% from the August lows signaling an increased level of participation in the financial markets.   DARTs cover several types of trading including futures contracts, options contracts and trading in shares. Another metric that seems to validate that observation is the increasing number of new account openings.  As this is the picture for US investors, this data could be a signal that investors are jumping into the market ahead of the fiscal cliff or are they tactically preparing themselves to be able to respond.   A recent report by Investor Economics has mentioned that Canadian investors have sat on the sidelines for quite some time presenting some challenges to the Canadian discount brokerage industry for commission revenues.

A Canadian discount broker that we do not hear about very much, CIBC Investor’s Edge, is getting a makeover.  The new interface is appears to be an improvement from its prior layout, with some clearer and more intuitive sections.  For a peek at the site and its new features, click here.

Event Horizon

As we round out the year, webinars and seminars are giving way to Christmas/holiday cheer and holiday parties.  The next event of interest is the seminar, hosted by Disnat and presented by iShares on using ETFs in an equity portfolio on December 19th.  For more details, click here.

Best Discount Brokerage Tweet of the Week

It was slim pickings from the discount brokerages this past week in tweets.  One interesting tweet that linked to a great moneyville article on ETFs came from Scotia iTrade.  To read the tweet and article, click here.

The People Have Spoken

This  week, a discussion focused on the two discount brokerages that offer very low commission charges on trading, Interactive Brokers and Virtual Brokers.  Read what users had to say in the RedFlagDeals  investment forum about Interactive Brokers vs Virtual Brokers.