Tag: Weekly Roundup

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Discount Brokerage Weekly Roundup – August 24, 2018

Where there’s smoke, there’s fire. There’s certainly been no shortage of smoke as fires rage across the country, however, in the online brokerage space, it appears that commissions are definitely smoldering and set to touch off a fire sale in the coming months.

In this week’s roundup, we take a look at a major US-based financial services provider that just went all in on zero-commission trading fees. From there, we provide a quick scan of some small but interesting developments in the Canadian discount brokerage space that crossed our radar in the week. As always, we close out the roundup with interesting chatter from DIY investors in forums and on Twitter.

J.P. Morgan Drives Trading Commissions Down to Zero

Just when you thought that things couldn’t get any wilder in the battle for DIY investors, this past week yet another financial services provider has decided that trading commissions should be a thing of the past.

Unlike last week’s announcement by Wealthsimple Trade to drop online trading commission fees to zero here in Canada, when J.P. Morgan announced this past week that they too would be deploying commission-free trading in US, the publicly traded online brokerages swiftly lost a collective $5.5B in market cap.

J.P. Morgan’s new platform, called “You Invest” offers users 100 free trades in the first year and those who retain at least $15,000 receive 100 free trades per year thereafter. Higher net worth clients are eligible to receive unlimited commission-free trading. Those with less than $15,000 or who use up their commission-free trades will be charged $2.95 per trade, which is about half price of where commissions are generally at the big US online brokerages. In a nutshell, pricing for trading online in the US is set to get much cheaper.

The latest move by J.P. Morgan is bound to redraw the map on online brokerage pricing in the US.

JP Morgan, late to mobile trading, eyes a splash with its new app from CNBC.

On the zero-commission trading side, Robinhood, which up until now enjoyed no competition with commission-free stock trading, is bound to have to get even more creative to build its brand and attract new clients at the blistering pace it has been doing so. With a player that has the size, reputation and reach J.P. Morgan does, Robinhood is facing quite the opponent.

At the other end of the spectrum, the larger online brokerages in the US such as Schwab, TD Ameritrade and E*Trade Financial are also bracing themselves for the inevitable price drop. Interestingly enough, while trading commissions are important, firms such as Schwab and Ameritrade may be better positioned to contend with a ‘zero-commission’ player because they have diversified their revenue streams so that they are not exclusively reliant on trading commission fees. And, for firms like Interactive Brokers, whose fees are already quite low, the impact may not be as drastic.

The conversation surrounding J.P. Morgan’s latest move certainly mirrors many of the same points being made here in Canada regarding Wealthsimple Trade. One of the biggest challenges to the ‘free trading’ platforms is that they have to learn to accommodate and support the active and somewhat active trader. In the case of J.P. Morgan, offering up 100 commission-free trades per year is a signal that they’re interested in the ‘occasional’ or passive investor, however even this tier of investor expects a feature set that helps to navigate the maze of data surrounding stocks and trading.

Investors who are heavily reliant on advanced or sophisticated trading platform features and order types, for example, may take an interest in the zero-commission pricing but will likely not see the same kind of value in a poor or limited trading experience. Free might not be good enough of a value without alerts, watchlists, stop orders and more. What that implies is that there will undoubtedly be a looming battle over user experience and innovation that will come to dominate how DIY investors on both sides of the border assess what makes a ‘good’ choice for an online broker.

Another crucial component to the zero-commission conversation right now is that the right tools and resources need to be made accessible for DIY investors to actually execute trades and generate order flow. If not, there are going to be lots of zombie accounts sitting with idle deposits. For Wealthsimple, there is already a solution to put idle cash to work. For online brokerages, however, they may have to adopt Interactive Brokers’ approach and simply offer to pay interest on cash balances. Of course, building the right content tools and screeners is much easier said than done. Figuring out how to deliver financial content to an audience that is primarily mobile-first will require reimagining how to address a topic like personal finance in a way that is entertaining, accessible and ultimately value added.

Finally, it is important to note that commission price is one of several ways in which online brokerages derive revenue. If trading commissions go down, perhaps other fees will likely rise to offset the drop, or perhaps online brokerages will choose to ‘unbundle’ their service the way that airline carriers or cable providers have, so that DIY investors can tailor what they pay according to what they use. Of course, this also portends the dreaded baggage fee equivalent – let’s hope it doesn’t come to that.

Clearly, commission-free trading is quickly becoming a new force for online brokerages to have to contend with. That said, investors will have to pay in some way shape or form for the ‘free’ trade. Whether it’s through execution efficiency, currency conversion, margin lending, data platforms or any of the host of other charges, it’s important to ask what the “catch” might be, as there almost certainly is one.

Stay tuned as not only are there Canadian online brokerages who will be mounting a challenge to Wealthsimple Trade, but there are now also likely US online brokerages who’ll be figuring out how best to price a response to zero-commission online trading.

Lightning Roundup

Like a good summer salad, here’s a quick and refreshing medley of online brokerage and investing stories that also crossed our radar this (and last) week.

National Bank Direct Brokerage Pushing Benefits

In a highly competitive landscape, loyalty is becoming an ever more valuable commodity among online brokerages. Earlier this month we noted that National Bank Direct Brokerage had posted their “Distinctive Benefits” offer to their home page. Along with cross-town rivals Desjardins Online Brokerage who have also deployed a similar program, other online brokerages (especially bank-owned brokerages) have programs in place for higher net worth DIY investors. What’s changing is that we might start to see more of those programs find their way into the spotlight.

Interesting Offers for Younger Investors

This week there was also an interesting article from the Globe and Mail’s Rob Carrick talking about low-cost online investing services. In particular, it appears that there is a reference to an upcoming (yet to be published) offer by CIBC Investor’s Edge which will lower commissions on ETF trades to $5.95 for post-secondary students, as well as waive administration fees on ‘small’ registered and non-registered accounts.

Also revealing in this article was information on RBC’s digital advice/robo-advisor offering, RBC InvestEase, which is waiving management fees (on the first $10,000) for individuals who sign up for a new account by the end of October.

Scotia iTRADE Moving Quietly with USD Accounts

After a very quiet rollout of their new USD registered account offering, clients of Scotia iTRADE received notice via email that Scotia iTRADE has, in fact, gone live with the USD registered account feature. While we expect there to be much louder and more prominent advertising to come, it looks like coverage on this feature is happening at a very measured pace.

Discount Brokerage Tweets of the Week

From the Forums

Post Before You Leap

There was still lots of chatter this week from forum participants about Wealthsimple. One debt-free user started a discussion on which type of platform he should use to begin his investing journey. Read what others had to say in this Personal Finance Canada reddit thread here.

Mutually Funded

This post from reddit’s Personal Finance Canada Section, offered a number of interesting insights for a young DIY investor who wants to convert their parents’ mutual funds to an e-series. Worth a read for some good, plain language clarification on making the switch.

Into the Close

That’s a wrap on another week. Regardless of what’s happening in politics north or south of the border, markets are powering higher. Seems like the market has more bull than…well you know who. Speaking of good runs, it’s fantasy football season yet again, so if you’re looking to pick even more portfolios, this is prime time to do so. Regardless, with only a few more days left in August and summer nearing the ‘end zone’ be sure to enjoy it and have a wonderful weekend!

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Discount Brokerage Weekly Roundup – August 17, 2018


When it rains, it pours. Amirite Toronto? And, for many of Canada’s online brokerages located in Toronto and across the country, the commission party just got rained on. Hard.

In this edition of the roundup we take a look at some earthshattering developments in the Canadian discount brokerage space, as a robo-advisor flips the script to start offering commission-free online trading. Though it’s a hard act to follow, from there we’ll highlight a new promotion from an online brokerage that crossed our radar this week and as always, we’ll cap off the roundup with lots of chatter on social media and in the forums from DIY investors.

Wealthsimple Trade launches commission-free online trading

This week, and likely for weeks and months to come, the big story in the Canadian discount brokerage space is that robo-advisor Wealthsimple has now entered the DIY investing space by announcing they’ll be offering up a self-directed online trading service called Wealthsimple Trade which offers zero-commission fees for trades.

Make no mistake, this is a massive step change in an industry that has been making incremental moves to improve, evolve and adapt over the past several years.

Ever since early 2014, when RBC Direct Investing dropped its standard commission fee down to $9.95 per trade and triggered a wave of competitors to do the same, the major players in the online brokerage space in Canada have been in a staring contest to see who would blink first at lowering commission fees.

Since then, there has been the occasional flare up that commission pricing would continue to decline.

CIBC Investor’s Edge, for example, lowered their standard commission fees under $7 to $6.95 in October 2014 and, as recently as late 2017, HSBC InvestDirect lowered their standard commission fee to $6.88 per trade flat. Remarkably, there are those that have stood their ground against lowering standard commissions. Scotia iTRADE, for example, has been defiantly hanging onto standard commission pricing at $24.99 (or more) per trade.

Of course, while Canadian online brokerages were cautiously circling one another, the seeds for zero-commission trading were being sown and nurtured by startup US online brokerage, Robinhood.

In 2013 Robinhood shot to fame for introducing commission-free trading and doing so in a mobile-first environment. It was in that moment that the seeds were sown for much lower commission prices to cross the border. In fact, as Robinhood announced global expansion part of its strategy in 2015, the flicker of hope for younger, cost-conscious and design-savvy investors has been that Robinhood – or something like it –  would come to Canada.

Even though zero-commission trading for standard commission fees still hadn’t surfaced here in Canada, a few Canadian online brokerages have been toying with the idea of zero commission trading for some time.

National Bank Direct Brokerage, for example, launched commission-free ETF trading as a standard option after a few rounds of testing as far back as 2013 as part of a limited time promotion. Virtual Brokers introduced the commission-free trade program in early 2016 but in this case, individuals had to be tied to a costly data platform plan. There have also been finite sets of commission-free ETFs at several brokerages including Qtrade Investor, Virtual Brokers and Scotia iTRADE that DIY investors could turn to.

So, while there might have been drawing boards and hypothetical scenarios about who would lower commissions to zero and when it would happen, it’s safe to say that nobody really saw it coming from Wealthsimple and this quickly. The challenge to Canadian online brokerages, however, goes beyond just zero-commission trading and the instant attention it garners.

With what looks to be a streamlined trading interface, a mobile-first design and adoption strategy and some very savvy marketing (demonstrated to work from Robinhood’s launch) it’s no surprise that, as of the time of publication of this roundup, there are over 35K users on a waiting list to get access to an account and many actively promoting this new feature to get bumped to the front of the wait-list.

screenshot from Wealthsimple Trade waitlist

The specific initial offer from Wealthsimple Trade looks to include a subset of features which will undoubtedly appeal to somewhat less active investors. According to Wealthsimple, included at the launch of the new platform are:

  • Unlimited commission-free trades
  • No account minimums
  • Over 8,000 Canadian and U.S. stocks and ETFs available to trade
  • Up to $1,000 available to trade right away
  • Instant execution of trades
  • Watchlist feature to monitor stocks without buying
  • Market and limit orders
  • Availability on iOS and Android
  • Personal (cash) accounts

For Canadian online brokerages to effectively compete with Wealthsimple, not only do they have to be able to do so on pricing, but they have to do so on user experience, design, ease of use, engagement and technical agility. Consider the following statement from Wealthsimple’s official press release:

“Wealthsimple Trade was built in eight weeks by a small team of Wealthsimple designers and developers, using Wealthsimple’s public API.”

Depending on how much of Wealthsimple Trade was built in this unbelievably short period, the pace of pulling together this product was astonishingly fast.

There is also one other, potentially more potent factor that Canadian brokerages have to contend with.

Whether or not they saw the writing on the wall, whether or not they have been mobilizing to compete on a product or service level, what Canadian online brokerages must now contend with is a financial services provider that people are excited and curious about.

And, for those skeptics who aren’t buying into the “fintech” hype, here’s a fact that perhaps puts this into perspective.

Several of Canada’s largest banks are decades if not well-over one hundred years old. Individually, one of the biggest selling features, the one they could ‘bank’ on is that they’ve lasted. That kind of stability has been the hallmark of a sales pitch and why so many investors trust banks with their money.

Even so, Wealthsimple, a company that started just over four years ago has now earned over 100K accounts (and has close to 40K folks waiting to become customers) and manages $2.5B in wealth. Let that sink in for a moment. People are trusting a digital, four-year-old company with their life savings and banking on them being around to handle their future wealth needs.

Of course, in spite of the excitement that the prospect of zero-commission trading brings, the biggest test – and perhaps opportunity for Canada’s online brokerages – is to see if Wealthsimple Trade lives up to the hype.

It’s one thing to pitch a “hands off” kind of investing experience and to get it right but DIY investors are very much “hands on” clients. Their needs are often more complicated than the set it and forget it crowd. They tend to want to see how a trade is doing, obsessively so, and as a result connectivity will be huge. Also, charting, research and filtering tools are going to play a significant role for investors who are genuinely interested in following companies or investment themes they’re passionate about and helping them discover opportunities. So, despite a zero-commission trade, DIY investors have to be mindful – and perhaps skeptical – that the platform and trading experience holds up under various market conditions. There is also the convenience factor, inertia and the fact that the incumbents are well-resourced and will not simply take the introduction of a new competitor lying down.

Without question, this week marks a major milestone in the story of DIY investing in Canada. After multiple attempts by online brokerages to launch their own digital advice (robo-advisor) services, it looks like Wealthsimple has swung the pendulum back like a wrecking ball.

Although the app is still in beta and will be rolled out in such a way to build as much buzz, the prospect of zero-commission trading is real and coming. With Wealthsimple’s announcement, DIY investors are curious, and will no doubt wonder what Wealthsimple has in store next.

For Canada’s online brokerages, however, it is pretty clear on what has to happen next.

HSBC InvestDirect Summer Promotion

For this week’s roundup, coming after the Wealthsimple story is a hard act to follow, however several online brokerages are going to have to get used to doing it.

This week, the discount brokerage deals and promotions activity heated up with an unlikely player pushing their summer promotion live to their website. HSBC InvestDirect’s summer promotion crossed our radar this week and it offers new customers the chance to get up to 30 commission-free trades which are good for up to 60 days. Unlike many other online brokerage promotions, there is no minimum deposit to qualify for this deal, so individual investors looking for a bank-owned online brokerage with low commission fees will find a little more incentive here to consider HSBC InvestDirect. The promotion, whose official start date was July 16th, is set to run until September 28th, 2018.  Check out the discount brokerage deals and promotions section for more details.

Discount Brokerage Tweets of the Week

From the Forums

Everyone’s Talking about Wealthsimple Trade

This week across various forums, Wealthsimple Trade was in spotlight. With DIY investors weighing in on the merits, drawbacks and what this new service could mean to DIY investing and online brokerages in Canada, it’s entertaining reading for anyone watching this new entrant into the online brokerage space make a very big splash. Here are a few forum threads with opinions and perspectives on the Wealthsimple Trade launch:

Reddit Personal Finance Canada – Wealthsimple Trade – $0 commission trading

RedFlagDeals.com – WealthSimple Trade with $0 min and $0 commission (Early Access)

Financial Wisdom Forum – Wealthsimple Trade

Canadian Money Forum  – Wealthsimple 0 fee trading

Into the Close

Hard to believe but that’s a wrap on another wild week. Even the volatile weather seemed tame compared to politics in the headlines and the fact that Canadian inflation rate was reported at 3%. If you’re fortunate to be out and about enjoying the sunshine or just trying to stay dry this weekend, enjoy what downtime you can – there’s plenty of news to trade around and even more volatility forecasted for the weather, and for markets. Have a great weekend!

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Discount Brokerage Weekly Roundup – August 10, 2018

For many Canadians, it was a short week, however for many investors in Tesla, it was a tough week to be short. Even though social media has been less likely to move markets, this past week showed that what gets said in the space of a tweet can still make a difference. Fittingly, this also happened to be the case for a couple of online brokerages making waves on social media.

In this week’s roundup, we take a look at one Canadian online brokerage who, amidst the trade tariffs, found a way to lower the barrier to trading with the US. Next, we peek across the border at another online brokerage who is showing that lowering fees increases the attention that investors are willing to pay. As always, we’ll serve up a healthy dose of investor chatter from the DIY investor forums and tweets from this week.

Scotia iTRADE Quietly Rolls Out USD Registered Accounts

Even though there might be trade tariffs, when it comes to trading stocks, the barriers for DIY investors at Scotia iTRADE just got lower.

Earlier this week, Canadian discount brokerage Scotia iTRADE quietly rolled out USD enabled registered accounts for RRSPs, TFSAs, RRIFs, LIRAs and LRSPs. And, even though Scotia iTRADE hasn’t yet made any official announcement on social media about it, clients nonetheless took to Twitter to weigh in on the new feature.

Interestingly, on the Scotia iTRADE website, there was (at the time of writing) an information page about the new feature however the pricing page/table still showed the US Friendly RRSP pricing, so it is unclear if this program will continue to exist alongside the new USD accounts or if it is going to be phased out for RRSPs.

On balance, this was a good move by Scotia iTRADE and now leaves HSBC InvestDirect as the only major Canadian online brokerage that does not offer the USD registered accounts.

The relative quiet nature of the new feature roll out is surely not going to last too long.

Whether the new account type is part of a bigger strategy (perhaps a new online promotion or deal) remains to be seen but for those who like to place bets, the odds that Scotia iTRADE will stay mum about the feature are slim to none.

What does this mean for other Canadian online brokerages?

For the moment, it’s difficult to gauge whether Scotia iTRADE will take this opportunity to update its pricing on its registered accounts, however assuming they do not, other online brokerages – including bank-owned online brokerages – can counter Scotia iTRADE’s new launch with a less expensive cross-border experience. The administration fees and activity level threshold for deposits under $25,000 make Scotia iTRADE a tough choice for price sensitive DIY investors.

For Scotia iTRADE, the challenge will be to demonstrate the value of their offering to DIY investors. Standard commission pricing concerns aside, the competition has been moving aggressively in the areas of content development, new features and pricing drops on ETFs, so while the move to deploy USD registered accounts is welcome, it is by no means industry-leading.

As ‘innovation’ becomes the new benchmark by which online brokerages are going to be judged (especially when being considered alongside ‘fintech’ companies such as robo-advisors), the strategy of playing catchup is, ironically, not going to be enough to keep up.

Qtrade Investor Launches Refer-a-Friend

So much for the summer being quiet on the deals & promotions front. In what is an interesting sign of their digital coming of age, Qtrade Investor, one of Canada’s most popular online brokerages, rolled out a new refer-a-friend program that offers up $25 to both the referrer and referee.

There are a number of reasons why this such a modest cash back offer is such a big deal, however we’ll focus on two main reasons why this matters.

The first is that this new promotion enables them to monetize further their noteworthy client satisfaction. Qtrade Investor’s strength in client service can hopefully now bear fruit in terms of bringing in referral business. Unlike many other online brokerages in Canada, Qtrade Investor can lay claim to topping the Globe and Mail’s online brokerage ranking and so there’s definitely a stronger incentive for people to give Qtrade Investor a shot. The fact that a minimum deposit of $1,000 is required to benefit from this offer is also going to make it hard to ignore – especially with younger investors.

A second reason this kind of promotion coming to market matters is because it pits Qtrade Investor against a smaller pool of competitors, such as Questrade, BMO InvestorLine and Scotia iTRADE who also have referral offers. The combination of launching a deal in a category that has relatively few competitors, putting out a deal that investors are likely to tune into and controlling what they spend on acquiring a new client means that Qtrade Investor hits the trifecta of getting attention and new businesses at a competitive price.

Of course, the big upshot for DIY investors is that if a brokerage like Qtrade Investor is prepared to step into the refer-a-friend market, it’s going to challenge other Canadian discount to figure out how to respond.

Can’t Fight that Fee-ling Anymore

What a difference an ‘r’ makes – and yes, we know pirates would agree on that point. Nonetheless, when fee turns into ‘free’ one thing is for certain, people pay attention. As a counterpoint to the story above about Scotia iTRADE, a US-based online brokerage that we don’t talk too much about – Fidelity – crossed our radar by announcing a drop in account fees for brokerage accounts to zero (alongside a much more widely publicized drop of administration fees of mutual funds to zero).

Regular readers of the Weekly Roundup will note that Robinhood is typically the online brokerage that has become synonymous with free trading accounts. This latest move by Fidelity to drop the associated administrative fees, however, is definitely a shot across the bow at both the big players – such as Schwab or Ameritrade – who have administrative fees for managing an account and the small ones too, like Robinhood – who don’t have the scale or brand recognition Fidelity carries.

As with all big developments in the US online brokerage space, the natural question for Canadian DIY investors or observers of the space here in Canada is ‘could it happen here?’ and in this particular instance it is a very fascinating question.

What might happen if an online brokerage dropped the maintenance and administration fees of an account to zero with NO minimum balance requirements?

First, it would probably get the attention of the deal-seeking crowd and the math suggests that low(er) balance investors who want to park their assets somewhere and don’t want to get dinged on fees would find a very compelling online brokerage. In other words, there is a good chance that any online brokerage in Canada who chose to lower the administrative fees on an account down to zero would get the attention of a very vocal group of DIY investors.

Second, if this was a move done by a bank-owned brokerage, for example, it would almost certainly accelerate a reduction in the number of online brokerages in Canada, likely one of the smaller or less popular online brokerages. This would be especially true if other large online brokerages followed suit.

The fact that there is an online brokerage in the US offering commission free trading, and now one offering drastically reduced account fees and lower barriers to entry, means that DIY investors are starting to see that a ‘better’ world exists when it comes to DIY investing.

So, even if we don’t have the drastically low pricing that US online investors can enjoy, the existence of these accounts forces Canadian online brokerages to work that much harder to explain where the money is going to for online brokerage commissions and service fees.

What online brokerages in Canada need to figure out is how much they are prepared to spend in marketing dollars to convince their clients it’s a good idea to keep their fees and pricing high.

Discount Brokerage Tweets of the Week

From the Forums

Taxing Decision for a Day Trader

With so many “tax free” accounts here in Canada, the prospect of day trading is appealing to many who either don’t fully appreciate the true business-like nature of day trading or who haven’t yet read the fine print on account types. Either way, this post from reddit’s personal finance Canada section from one DIY investor contemplating day trading via TD Direct Investing likely has a bit more homework to do, especially considering some of the answers that ensued.

Make or Break

For many online investors, ETFs and the move to managing money other than in a mutual fund continues to grow in popularity. For one investor in this reddit post, the question on whether hanging around in a mutual fund or jumping ship came down to what the receiving institution would be willing to pony up – an indication that, along with the numbers, sometimes the deals matter.

Into the Close

On top of the weather, it looks like markets are once again heating up. The best advice it seems is to ‘stay cool’ so however you choose to do so for the weekend, here’s hoping that you enjoy the weather and the time off in style. Have a great weekend!

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Discount Brokerage Weekly Roundup – August 3, 2018

It was a big week for big apples. For the iconic technology firm, there were 1 trillion reasons to celebrate. For the New York Mets, there were probably 1 trillion reasons to explain what went so terribly wrong. Nonetheless, when it comes to comparing apples to apples, we’ve picked a few discount brokerages from the bunch to do some interesting analysis with.

In this edition of the roundup, we take a look at the latest crop of deals from Canada’s discount brokerages as a new month kicks off. From there, we launch into some big picture analysis – first with a continuing thread about content and how one online brokerage appears to be pulling back on it for the moment. Next, we look at some interesting numbers from a US online broker that signals a shift towards the next big revenue drivers for online investing. As usual we’ll cap off the roundup with a look at tweets from DIY investors and what’s making waves in the investor forums.

New Month, New Deals – Sort of

2018 continues to fly by as August – along with the summer weather – is now upon us. With the nicer weather, this is generally the window in which the online brokerages take the opportunity to enjoy said good weather, which might explain the leisurely pace of this month’s discount brokerage deals and promotions activity heading into the new month.

Aside from a one-month extension by Desjardins Online Brokerage of their standing commission credit offer, the deals pool remained steady with no new offers being advertised and no deals expiring heading into the new month. In July, National Bank Direct Brokerage’s offer expired early on in the month leaving 5 brokerages on the field with commission-free trades or cash back offers.

Even though things are relatively quiet at the moment, behind the scenes Canadian discount brokerages appear to be gearing up for a busy fall season. Another detail suggests that brokerages are lining up more activity for September, namely that there are two offers that are also timed to expire at the end of August and the beginning of September.

The cash-back offer from Scotia iTRADE, for example, is scheduled to expire at the end of August which could be convenient point to launch a new offer. Also, BMO InvestorLine has their current cash back offer set to expire in the first week of September, and if history is any indicator, there is likely something being planned to replace it.

So, for any DIY investor looking for a deal when opening an online trading account, the good news is that there are still a handful of interesting cash back or commission-free trade offers to choose from.

For deposit levels between $1,000 and $50,000, Questrade has both a cash back option as well as a commission-free trade offer to choose from. Also, Desjardins Online Brokerage’s offer is applicable for deposits of at least $10,000. Above $50,000, BMO InvestorLine’s cash back offer becomes an option as well as the cash back referral offer from Questrade, however at deposit levels of $100,000+, BMO InvestorLine currently has the highest cash back offer.

Overall, the competitive landscape for Canadian online brokerages, and online investing in general, is shifting, which means deals and promotions are likely to tread water.

With consolidation of Qtrade Investor and Credential Direct still taking place and the absence of a catalyst for pricing pressure or promotional efforts in the DIY trading space itself, Canadian brokerages are, at least for the moment, on cruise control. In all likelihood, brokerages are keeping their marketing budget powder dry for the upcoming fall and winter where the battle for DIY investor deposits and trading activity is sure to be fierce.

Questrade Gears Down on Content

The digital age provides the ability to connect some interesting dots. In keeping with a theme of the past two roundups, we continue to take a look at the evolving nature of content delivery across Canadian discount brokerages and this week turn the spotlight on Questrade.

Over the past two weeks, we noted that Questrade’s blog has started to show signs of activity after being dormant for some time. Now, a blog post or two doesn’t usually signal a trend nor is it the kind of thing that generally makes “news” however the bigger picture here is that content production – specifically content geared towards DIY investors – is something that has historically been a fixture at Questrade. The story here isn’t so much what is happening, but rather, what isn’t.

It is unusual to see a shortage of content activity from Questrade simply because historically they have been active and frequent in this particular endeavour.

We started down this rabbit hole by looking at the Questrade blog which, including the post this week, has a total of 18 posts. The first available post appeared on May 25th, 2017.

The graph above shows the timeline of post activity on the Questrade blog, which appeared somewhat regularly at the outset with the average time between posts between May 25th and October 10th working out to about a post every 11.5 days. The minimum time between posts in that range was 5 days while the maximum was 34.

After October 2017, however, things shifted and the next post took 62 days (at which point there were two posts) followed by the next post after that which took 135 days. Incidentally, a little digging on LinkedIn revealed (perhaps coincidentally) that was the same point in time that Questrade’s manager of content and social media landed a new role at RateHub; another member of the content team went off to RBC in December as well.

But the blog wasn’t the only content section to slow down.

We also saw Twitter activity from July 2017 to July 2018 slow down considerably. Not including tweets about service-related issues, there were approximately 27 tweets in July 2017 compared to 6 in 2018. The tweets last year were largely of personal finance topics whereas this year they seemed to be focused on holidays and media mentions. To be fair, however, Questrade is actively responding to client service issues on Twitter, making it one of the standout online brokerages in this regard. Nonetheless, the change in publishing pace was noticeable.

Finally, the client notifications and new feature developments published to Questrade’s other blog/content space, the Exchange, has also not seen an update since April and no self-direct investing customer notice has been published since February.

What does this all mean and why does this matter?

For starters, while Questrade has seen their content publication slow down, other online brokerages, including and especially several bank-owned online brokerages have ramped up their investor content programs considerably.

This means that the “value” that information and content represents to investors, notably to clients, is somehow absent or muted. On a relative basis, competitor brokerages are pulling ahead of Questrade in terms of compelling content.

Another reason why this is important is because one of the increasingly important metrics for any technology company will be perceived innovation.

Those on the outside looking in will be asking and looking for “what’s new” as a reason to pay attention to a particular brokerage. If an online brokerage appears to be standing still – even if they are doing work behind the scenes – DIY investors won’t have a reason to tune in, which is sure to make some folks at Questrade more than a little discontent.

Interactive Brokers Steering Towards Growth

Sometimes taking a step back and looking at the big picture reveals some fascinating trends. As with the beginning of every month, Interactive Brokers released their trading metrics and, as with every month they’ve reported these metrics (since 2008) they’ve seen growth across a number of important metrics, including and especially the number of accounts. In fact, the growth in new accounts on a month/month basis in July was an enviable 40%.

Despite all of these very healthy metrics, one of the interesting data points that has been trending downwards since 2008 has been the cleared average daily average revenue trades (DARTs) per account (the number trades made by each account). It is perhaps no surprise or cause for concern that the latest figure of 314 is less than half of what it was in 2008 (842) considering that number of accounts has increased ten-fold over that same amount of time – and all of the revenue drivers to go with that.

What is interesting about that shift, however is that it signals, in all likelihood, that fewer trades are being made. This might be a result of a combination of factors such as lower volatility in the market and/or less active traders being drawn into the client mix of Interactive Brokers than has traditionally been the case.

While it may not be ‘news’ to anyone in the industry, it does reinforce that active traders are a valuable segment of the market. They are also just a small fraction of the “investor” pool. Even so, active traders are only going to be really active and attracted to trading when there is volatility and movement in the market.

As a result, being niche is not enough. Online brokerages will need to build scale to survive a lower volatility environment and perhaps ask themselves the tough question as to where online investing – especially at the active segment – is heading in the near to intermediate future?

Perhaps the clearest hint on the direction of active trading is the capitulation by Interactive Brokers to exit the market-making business with the sale of the Timber Hill side of their business. If the pros can’t make money actively trading the market, it begs the question, who can?

The moves being made by Interactive Brokers in both their international expansion as well as the introduction of a credit card, higher interest payments on account balances, lower fees for trading commissions and features such as payroll deposit capability signal that even active trading has its limits when driving profitability at an online brokerage. Revenue from interest/lending appears to be the next revenue-generating chapter as do fees for services – such as managed wealth in the form of robo-advisors.

For Canadian discount brokerages, especially those seeking out active traders, the trend revealed by Interactive Brokers is certainly worth considering. What this also likely might signal is that online brokerages here in Canada may start to shift their user experience efforts towards less active investors who can bring with them considerable investable assets. Funnily enough, that seems close to the same group robo-advisors are also looking to capture.

Discount Brokerage Tweets of the Week

From the Forums

Safe Keeping

When it comes to online investing, online security is top of mind for many DIY investors. Questrade was in the spotlight in a couple of interesting threads on reddit – the first directly referencing two factor authentication (2FA) being mentioned as being ‘in testing’ and the other which focused on the fine print of the Questrade security guarantee. Worth a read for those interested in security-related features.

Into the Close

That’s a wrap for another week. With a long weekend for Canadian investors now on deck, it’s a great time to enjoy and gear down until the ‘fun’ begins again on Monday courtesy of the action stateside. Have a safe and happy long weekend and in the meantime here’s an awe-inspiring look at ways other folks are getting out and enjoying themselves!

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Discount Brokerage Weekly Roundup – July 27, 2018

Summer is in full effect. And, as is typically the case, it’s the time of year when folks work a little harder to tone up or bulk up for the beach. Interestingly enough, it looks like Canadian online brokerages are also taking the summer to get themselves into top form for the months ahead.

In this edition of the roundup, we stay with the summer vibes and keep things brief and easy. We kick off the roundup with an article about one online brokerage taking a measured approach to competing by using content effectively. Next, we dive into the chatter from DIY investors on social media and what investors were talking about in the forums.

CIBC ramps up new digital content

In last week’s roundup, we took a look at how online investor education is evolving at Canadian online brokerages and, in particular, how online content is becoming a key area for online brokerages to differentiate themselves with as well as to deliver value to their clients. And, even though TD Direct Investing is a major force in the space, their bank-owned competitors are not standing still when it comes to content development.

This week we spotted two interesting content pieces on the CIBC Investor’s Edge website which further validate the observations noted in last week’s roundup about the importance of delivering good content.

The first small but still noteworthy development is the release of the latest edition of the CIBC Investor’s Edge newsletter. Long time clients and regular readers of the newsletter will have noticed the changes in format to the newsletter, which were initially rolled out in 2016, as well as to the design of the Investor’s Edge newsletter.

What is especially interesting about this summer edition of their newsletter, however, is that offers interesting content related to investing that is a bit more focused on what DIY investors might be able to use in understanding different investing strategies. Notably, articles in this newsletter focus on options trading basics as well as on momentum investing. Also interesting is the inclusion of a tax planning component that is often overlooked for DIY investors when it comes to ‘educational’ content, other than AT tax time.

Screenshot of CIBC Investor’s Edge website (taken 2018-07-27).

From a content perspective, this investor newsletter is quite well done – short enough to be digestible, but long enough to provide some helpful information. The biggest draw of the newsletter, however, is that it is accessible to non-CIBC Investor’s Edge clients. In this respect among its bank-owned peers, CIBC Investor’s Edge is relatively unique.

CIBC Investor’s Edge produces and publishes a newsletter for DIY investors that is available on the front end of their website (and also happens to be a part of a well curated section of educational/informative materials called the ‘knowledge bank’). This is not what most of their competitors do and as a result, enables Investor’s Edge to compete using educational content in a way that other brokerages aren’t doing.

Another content element that caught our attention was the publishing of an upcoming webinar on RESPs that will be taking place in September. There are two interesting features of this webinar. The first is that it is being offered in English (on September 5th) and in French (on September 20). French language webinars are rarely found outside of typically French-focused online brokerages (Desjardins Online Brokerage or National Bank Direct Brokerage) or occasionally TD Direct Investing.

The second interesting observation is that the timing of the presentation is lined up with the ‘back to school’ point in the calendar as well as the month (September) with one of the highest rates of births in the calendar, which means that the topic is timely to be raising.

Overall, it appears that going beyond the content machine that is TD Direct Investing, there are signs among other online brokerages that there are opportunities to compete effectively and deliver value to DIY investors in the form of value-added content. CIBC Investor’s Edge has shown that it is possible to put together a strong content offering at a reduced pace but still do it well. The next hurdle for Investor’s Edge to overcome is to let DIY investors know these features exist.

Lightening Roundup

Here are a few small but potentially important items that crossed our radar this week.

TD Direct Investing continues to invest in growth

Earlier this week, the Globe and Mail published an article about TD’s plans to boost its wealth management business by hiring about 200 financial advisers to come on board next year. Buried in that article was an interesting reference to ongoing projects and possible features. The first noteworthy mention on the direct investing side was that TD has invested $125M into revamping mobile trading functions and, most importantly, have set the stage for digital/robo-advice.  Another interesting reference was to TD having the appetite to acquire more new clients in the wealth management division, which will undoubtedly get people talking about who TD Direct Investing might consider partnering with or acquiring outright.

Good content on personal finance

Finding good content on the internet, especially those seeking out information on Canadian markets, is generally a challenge. Fortunately there are a handful of reliable and engaging sources from which to do so. Check out this podcast from Canadian Couch Potato which offers an interesting perspective from the Globe and Mail’s Rob Carrick on the landscape for DIY investors in Canada and how he has managed to keep his own personal finance content relevant to changing populations of investors.

Speculation on E*Trade Financial merger

Earlier this week, an interesting article surfaced that looked at the likelihood of TD Ameritrade as being the most likely suitor to acquire E*Trade. While it is all speculative at this point, it is an interesting story to watch unfold because it sets up the business case for a deal being done with E*Trade.

The move in the US may also provide a hint of what’s to come here in Canada. Questrade, like E*Trade, is an established player in a market that has seen substantial merger and acquisitions activity. While the price has to be right, for Canadian DIY investors, the possibility that Questrade ends up being acquired by a larger online brokerage is not as far-fetched of an outcome.

Discount Brokerage Tweets of the Week

From the Forums

Keeping Costs in Check

When it comes to online investing – especially for active investors – trading costs (such as commission) are important to consider. In this interesting post from reddit’s Personal Finance Canada section, one user is trying to ascertain the difference between Interactive Brokers and a different platform to get started.

Slow to Move

While ETFs might be popular with investors, they may not be as popular as they could be. In this post from reddit’s Personal Finance Canada thread, one user sparks an interesting conversation around adoption of ETFs by Canadian investors.

Into the Close

What an end to another crazy week. For Facebook shareholders, it’s been a rough ride and the prospect of having a couple of days to reflect on what went wrong there is undoubtedly welcomed. Of course, in spite of the crazy headlines and stranger-than-fiction stories coming out in the news, markets continue to march upwards. Enjoy the trend while it lasts. Wherever your adventures take you for the weekend, have fun (hopefully in the sun) and make the most of the good weather – as there is undoubtedly a storm brewing on the horizon for DIY investors.

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Discount Brokerage Weekly Roundup – July 20, 2018

There might be no more teachers or no more books, but just because summer’s here, doesn’t mean that lots can’t be learned. In fact, it appears that several online brokerages are banking on the fact that investor education may not be coming from books (or teachers) for much longer.

In this edition of the roundup, we take a look at a slow-moving development that has finally reached an interesting juncture – the end of the in-person seminar for investor education. Find out which bank-owned online brokerage is driving the digital bus. Next, we cover the slow and steady plan for global supremacy in the online brokerage space by one ambitious online broker. As always we’ve got a great selection of DIY investor chatter from the tweets and forums for the past week.

Investor Education Goes Digital

For online traders and investors, especially the DIY kind, there’s always something new to learn when it comes to trading and markets. What has been fascinating to watch over the past several years is how ‘investor education’ has evolved at Canadian online brokerages.

Normally, the Weekly Roundup profiles things that are event-driven, however when it comes to investor education from Canadian online brokerages, the story here is that there has been a slow but noticeable shift away from in person education events to ‘on demand’ and digital content to cater to investors’ needs.

What piqued our interest in revisiting this topic, was TD Direct Investing’s transition away from their previous seminar website towards their new webinar focused one. Specifically, when trying to access TD Direct Investing’s old seminar and webinar site: http://tddirectinvestingseminars.com/ we were repointed to the Investor Education section of the TD Direct Investing website.

Yes, gone is the map of Canada that displayed the number of seminars in different regions around the country and in its place, there is a selection of video content, as well as FAQs, investor terminology and tools and resources.

For those looking to stay sharp or learn about different investing topics, fear not, there is an extensive collection of about 115 webinars available. With so many webinars available, TD has taken an interesting approach to the webinars page by creating filtering and search capabilities and categories of videos are accessible via a ‘hamburger’ menu icon.

The list of webinar categories include:

  • Upcoming & Recent Events
  • Most Popular
  • All Webinars
  • Getting Started
  • WebBroker
  • Advanced Dashboard
  • Thinkorswim
  • Mobile Trading
  • Account Types
  • Investment types
  • Portfolio Management
  • Researching Your Next Trade
  • Chart Tools
  • Options Trading
  • ETFs
  • BNN Money Talk Aftershow

Another interesting feature of these webinars is that many of them are available to Mandarin and Cantonese speakers – something that none of the other Canadian online brokerages’ investor education tools have managed to do.

In fact, in comparing the webinar and recorded investor education video sections of other Canadian online brokerages offering investor education webinars, really the only competitors are Scotia iTRADE, National Bank Direct Brokerage and Desjardins Online Brokerage. Of those, it is only Scotia iTRADE which has taken a highly structured approach with their ‘Knowledge Navigator.’ Even then, the webinar archive for Scotia iTRADE, which is available on YouTube, 66 videos long and not segmented out as extensively as TD Direct Investing has done it.

Of course, we couldn’t talk about TD Direct Investing and digital content without mentioning the Money Talk site, which is by far one of the most comprehensive approaches to finance media published by any Canadian financial services provider – event to the point where it rivals a news channel for in-depth topic coverage.

Why this matters to DIY investing in Canada is because strategically, financial news content (especially video) in Canada is hard to come by – BNN and Bloomberg were once competitors but then joined forces in order to sustainably compete in the Canadian space. On a relative basis, TD’s digital content strategy and implementation is very far ahead of their peers, including and especially in the online brokerage segment, which means TD can keep themselves top of mind to a lot of curious consumers.

DIY investors looking for free, insightful content that on demand and frequently updated can (and might inevitably) turn to TD (and TD Direct Investing) to stay current on market news or to get a pretty decent handle on key topics.

For both the evergreen topics of investing basics and strategies, to the event-driven market moving information, TD (and by extension TD Direct Investing) has successfully made the transition from being a powerhouse in investor education seminars to being dominant in digital content – including educational webinars.

Clearly, TD’s digital content teams are putting on a master class of their own when it comes to content production and it will be genuinely interesting to see how or if other online brokerages can step up to the content challenge.

All Roads Lead to Interactive Brokers

Whether it’s Game of Thrones or Risk, global domination is not a game for the faint of heart. What does that have to do with online investing? Well, interestingly enough, it appears to be the (very) long term vision of Interactive Brokers – specifically of founder and CEO, Thomas Peterffy.

Interactive brokers held their Q2 2018 earnings conference call this week to walk investors through the strong performance of the company and to provide context and ‘colour’ to the direction of the business. Without spending too much time on numbers, perhaps some of the most pertinent are the record high number of customer accounts – up 27% in a year to 542,000.

While the growth streak continues at Interactive Brokers, the part of the conference call that piqued our interest was the following statement made by Thomas Peterffy in which he stated:

“Our introducing broker segment continues to benefit from two major trends, the increasing regulatory burden worldwide and the growth of the new investor class in developing countries. First, in developed and developing markets around the world there are thousands of brokerage firms, some just being newly formed. For a new firm it is almost impossible in terms of time, knowledge, and money to create the compliance processes and technology needed to be in business. For an existing firm new, more onerous regulations constantly come up so an existing broker must either increase its personnel and regulatory cost significantly to comply or come to us. In both cases the brokers optimal choice is to outsource their account opening, order routing, and back office functions to us. That means our platform will be used for the introducing brokers trading, clearing, and custody so what the brokers customers see is a front end with the brokers logo.”

This is a significant position to take for several reasons.

First, especially within a smaller marketplace like Canada, the odds of a new online brokerage setting up shop to seriously compete with existing players is low. In order for that to be true, there would likely have to be some kind of hybrid (which we’ve seen unfold already) with a larger financial services firm essentially providing resources to an online brokerage to compete against a larger firm.

Alternatively, if there were to be a ‘new’ brokerage, in all likelihood, the new brokerage would take care of the customer service while Interactive Brokers would take care of the trade execution. In other words, Interactive Brokers still benefits. Thus, the current Canadian online brokerages are essentially playing a game of chicken with one another to see who may flinch on pricing. What they may not fully realize, however, is that Interactive Brokers has already got pricing in their favour and may come to play a role in the Canadian investing space the way that robo-advisors may start to play an increasingly prominent role in reducing the operating costs for wealth management firms. The key will clearly be technological supremacy which is integral to keeping operating costs low.

Another statement that should concern existing online brokerages (which was also made by Peterffy) is that Interactive Brokers isn’t just going to stay in the ‘online trading’ space. They’ve been steadily widening the scope of their financial services business to include integrated cash management, introduction of a mastercard, bill payment functionality and very soon, payroll direct deposits. According to Peterffy, “This means our customers will have less and less reason to leave our platform to transact any of their financial business.”

Of course, other online brokerages and financial service providers are not going to gingerly stand by, however Interactive Brokers has been living lean for a long time and continue to operate with remarkable efficiency by relying extensively on automation.

With far too many Canadian online brokerages, including several bank-owned online brokerages, still sorting out how to transition to online account opening or have stable, feature-rich, trading platforms, the Canadian space seems particularly fertile ground for disruption. Because of the size of the Canadian market, innovation in the online brokerage segment is slower however it’s clear that Interactive Brokers’ global ambitions and our proximity to the US market, might disruption might happen sooner than anyone had planned for.

Discount Brokerage Tweets of the Week

 

From the Forums

Looking at the Fine Print

Terms and conditions can contain some pretty extraordinary stuff. When it comes to online brokerages, however, one DIY investor, in this reddit post, felt the Questrade terms and conditions attached to the “online security guarantee” were worthy of a second opinion. Find out what the community had to say.

Cents and Sensibility

Having a bank-owned online brokerage account holds a great deal of appeal with online investors. One investor who was somewhat on the fence about going the online brokerage route, asked what fellow DIY investors in the reddit forums, thought about the benefits of a bank-owned brokerage.

Into the Close

That brings another week to a close. For Raptors fans, the word trade has a particularly strong sting to it, however just as in basketball, the markets thrive on trade – so let’s hope the Raptors made the right move. Wherever this weekend takes you (even it if is to San Antonio), have a great weekend!!

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Discount Brokerage Weekly Roundup – July 13, 2018

It’s Friday the 13th and National French Fry Day. Just like a market, depending on your perspective this is either a pretty awesome way to end the week or a fittingly ominous one. One thing is for sure, perception rather than reality drives the bus when it comes to market moves.

In this edition of the roundup, we profile the latest new trading platform to come to market from a Canadian online broker – likely just in time to play the uptick in trading volatility. From there, we take a summer-style approach to interesting news from around the online brokerage world, including shortening of customer service hours, bullish investor sentiments and crypto-currency trading that might inspire a Canadian brokerage or two.

Virtual Brokers Making Waves with New Platform

For most of Canada’s online brokerages, progress, in the near term, will likely be evolutionary rather than revolutionary. We’ve already observed this trend over the past several years in website upgrade/refresh after website upgrade, and a concerted effort by many online brokerages to focus on continuous fine tuning of user experience.

One important incremental change was recently spotted at Virtual Brokers, with the unveiling of a new trading platform, called VB wave.

We first spotted the presence of Virtual Brokers’ new trading platform on their website a few weeks ago and mentioned it on Twitter. Since that time, we’ve gathered a few more details on what has been a rather quiet unveiling of this new product.

VB Wave (1.0) is a desktop-based trading platform that has been developed for Virtual Brokers to be able to cater to active or very active traders. Like most active trading platforms, VB Wave provides a lot of features traders like, including a customizable dashboard that consists of trading charts, market depth, watchlists as well as important account and position details. Users of VB Wave can trade equities and options.

It is worth noting that Virtual Brokers is somewhat unique among Canadian online brokerages in that VB offers a variety (8 in fact) of trading platforms – with several notable professional grade platforms. So, on a number of levels, it is interesting to see the launch of what is a key differentiator to their brand (i.e. another trading platform) emerge so quietly.

One of the reasons for the subdued entry is likely that the platform is still very much at the 1.0 stage. In an industry where users are very quick to note technical difficulties loudly and publicly, the VB team may be playing it safe by getting the feedback from early users.  As such, VB Wave appears to be in an ‘open-beta’ style situation where early users will help in identifying potential issues, bugs or enhancements that might need to be made before the marketing machine fully ramps up

Another interesting angle to the launch of the new platform is where it fits into the VB family of trading platforms. On either side of the new VB Wave, there is VB WebTrader which is a web browser based application that caters to the essential needs of a user. Then, on the active side, there is the application-based PowerTrader Pro which is billed to handle active and professional traders alike.

So where exactly does VB Wave fit in?

Simply put, it appears that VB Wave offers a desktop application experience for active investors or traders. A key area where VB Wave does differ from PowerTrader Pro, however, is in pricing.

VB Wave comes with a monthly platform fee of $75 CAD for standard commission account holders and $150 CAD for users on the commission-free plan. Compare that to the pricing on PowerTrader Pro, which is $250 USD and immediately there is a significant difference. Data fees apply on top of the platform fee so total pricing depends on the desired market data.

Currently, VB Wave is available only to clients on the standard commission plan however when VB Wave officially goes live – which is scheduled for the beginning of September – both commission plans will be supported on the platform.

As part of the initial roll out, there is a promotion that waives (no pun intended) the platform fee until September 1st.

The timing of the launch of VB Wave for the beginning of September also coincides with the time of year when marketing efforts pick up, so there is a good chance DIY investors will hear and see more about this platform then.

In the meantime, it’s a safe bet that VB will be refining and optimizing the platform until things roll out in a major way in September. Fortunately, there will also undoubtedly be some curious active traders who’ll be looking to kick the tires on Virtual Brokers as a result of the new platform, so one way or another, word of the platform is sure to ‘make waves’ this summer.

Lightning Roundup

Like a refreshing summer salad, we’ve got a light but fulfilling mix of interesting developments across the online brokerage space that might be of interest.

Scotia iTRADE Dials Back Client Service Hours

The days might be brighter but when it comes to customer service hours at Scotia iTRADE, it looks like the sun has set on reaching client service reps later on in the day and on the weekend.

Scotia iTRADE announced that as of June 30th their contact centre hours would change from 8am to 9pm ET (Mon-Fri) and 8am – 6pm (Sat) to new hours of 8am to 8pm ET (Mon-Fri).

This shift in client service rep availability is an interesting move, especially in an era where accessibility of a rep is still fresh in the minds of many DIY investors who were caught waiting in long call queues earlier in the year and who were told to try contacting their broker at less busy hours.

US Online Investors Bullish According to E*Trade

Economic and trading indicators can come from all over the place, however an interesting survey from US online brokerage, E*Trade Financial, points to somewhat optimistic investors south of the border.

According to E*Trade’s most recent survey of active investors, US online investors don’t see the current negative news headlines as a reason not to be optimistic about the direction of the stock market.

Bullish sentiment for Q3 was reported at 57%, 5 percentage points higher than Q2 of 2018 (52%). By comparison, however, bullish sentiment was at 68% in Q1 of 2018 and 63% in Q4 of 2017 indicating that while still positive, there’s definitely a pullback in the percentage of folks who see a rise in markets relative to the end of last year.

Robinhood Adds More Coins to Trade for Free

An interesting piece of news for followers of cryptocurrency trading emerged this week as no-commission online brokerage Robinhood added the ability to trade Litecoin and Bitcoin cash into its lineup of tradeable cryptocurrencies.

Robinhood continues to highlight the massive and pronounced appeal of the commission-free trading model, something that might yet be a signal to Canadian online brokerages to consider doing the same.

Discount Brokerage Tweets of the Week

From the Forums

Free trades agreement?

Getting something for nothing often feels too good to be true. In this post from reddit’s Personal Finance Canada, one user managed to not get dinged the usual commission from CIBC Investor’s Edge for purchasing an ETF but couldn’t quite deduce why.

Making money moves

With mo money, comes mo problems – like insurance on said monies. One reddit user queried whether Questrade was an appropriate destination for a large portfolio and received a slew of interesting and generally well-behaved responses.

Into the Close

That’s it for another wild and crazy week. With so much activity happening in Europe this weekend, it’s going to be anything but dull and realistically anything but relaxing. So, if you manage to find a way to take it easy and enjoy the summer weather, good work. For the traders out there, though, it looks like this will be a weekend to start shopping around (and because Prime day is coming up!).

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Discount Brokerage Weekly Roundup – July 6, 2018

There’s no mistaking it, summer is here (for most of Canada) and it’s a scorcher. Of course, for Canada’s discount brokerages, it’s not just the heat that’s causing them to sweat, it’s also the hurried pace they’re moving at to position for what’s shaping up to be a very busy fall season.

In this edition of the roundup, we kick things off with a recap of a hot topic for DIY investors – promotions at Canada’s discount brokerages. From there, we do a lightning round of interesting stories for DIY investors that crossed our radar during this shortened week. To keep things moving, we’ll close out with tweets of the week as well as interesting forum posts.

Summer Deals

With vacations, nicer weather and no looming deadlines for taxes, there aren’t a whole lot of reasons to be thinking about your online investing account. As such, summer is an interesting time for online brokerages to test or launch promotional offers. And, this month didn’t disappoint.

The July crop of discount brokerage deals and promotions are now live and even though the beginning of the month technically started off slowly because of the long weekend, this month is filled with brokerages making interesting moves.

Heading into this month, as we mentioned in a previous roundup, Scotia iTRADE took a measured step back into the deals pool by offering up a cash back promotion targeted at existing clients only.

It was interesting for a number of reasons, most notably because they are a bank-owned online brokerage, they launched an aggressive cash back offer and this offer was extended only to existing clients.

From a strategy perspective it is noteworthy because it seeks to incentivize individuals who have bought into Scotia iTRADE already (i.e. existing customers) and who are presumably happy with them to deepen their relationship. So, rather than spend resources on trying to win over new customers, Scotia iTRADE appears to be dedicating those marketing dollars towards preventing existing customers from considering their competitors.

Another bank-owned online brokerage also made some moves of its own early on in July. BMO InvestorLine launched their newest offer – a tiered cash back incentive that provides rewards of up to $1,000. While there was technically a brief lag between the expiry of BMO InvestorLine’s previous offer (which expired on June 30th) and the launch of the new offer (on July 3rd), for DIY investors, it was likely worth the wait.

Cash back promotions are generally preferred by DIY investors, so at this moment, the online brokerage offers available to the general public are with either BMO InvestorLine or Questrade. And, in comparing the two, they are reasonably close in value.

Which offer has the ‘edge’ comes down to a couple of factors. For instance, whether or not an individual can get a referral bonus of $50 from BMO InvestorLine tips the scales in BMO InvestorLine’s favour. Additionally, the offer from BMO InvestorLine is open to existing clients who bring in additional assets to an existing account whereas the offer from Questrade is for new clients only. Finally, depending on the assets being brought over, either Questrade stands out or BMO InvestorLine does.

What it all boils down to for DIY investors hunting for a new online brokerage account is that there are still interesting offers to consider – especially during the summer months. And, even though the National Bank Direct Brokerage commission-free trading offer has expired at the time of writing this roundup, there are still alternative offers available and there’s a good chance that promotions activities will offer some more summer hits before the season is out – so definitely stay tuned.

Lightning Roundup

Even though it was a ‘short week’ there were still a number of developments in the DIY investor and online brokerage space that are worth mentioning. While we don’t dive into these too deeply, it’s great to see that this space continues to be highly dynamic.

National Bank Direct Brokerage & Horizons Announce Biggest Winner Contest

Even though it was a competition based on fantasy money, one lucky contestant in the Horizons ETFs Biggest Winner competition walked away $7,500 richer. Joel Couture from Levis Quebec managed to take top prize in the competition by finishing with a 16.26% return after six weeks, handily beating the second prize winner who netted $2,500 for finishing with a return of 11.31%. Interestingly, some stats from the competition that the volatility oriented ETFs HOU and HOD (the 2x oil bull and bear ETFs respectively) were among the most popular as was the marijuana ETF, HMMJ. For more information on the contest including the full list of winners and commentary by NBDB, click here.

Senior Unfriendly

An article published in the Globe and Mail by personal finance columnist Rob Carrick highlights an interesting issue that is certain to draw more attention to the way in which DIY investors can be stuck paying more for their portfolios simply because they are older.

At the heart of the matter is that some Canadian discount brokerages don’t have USD registered accounts for RRIFs, which RRSPs must be converted to. While Carrick goes on to cite some intriguing work arounds, the fact remains that brokerages that can make the process much more smoothly will stand out more than those who can’t.

Some Whispers

TD Direct Investing was being whispered about in a few places online this week. Suffice to say we’re printing here because we find it interesting.

First, there was the mention of TD Direct Investing getting new features that older clientele would appreciate, namely in Rob Carrick’s article cited above. Specifically, Carrick stated that TD Direct Investing is actively working on bringing U.S. Dollar RRIFs into reality in late 2018.

TD Diect Investing journaling of trades via webbroker

Another interesting feature to cross our radar was described in a reddit post in which an individual relayed what the TD agent said to them about journaling trades, and that WebBroker would be getting that feature.

Discount Brokerage Tweets of the Week

From the Forums

Small Potatoes

Sound money management is something that needs to happen with any portfolio size. This post, from reddit’s Personal Finance Canada section, offered a number of really interesting perspectives for someone looking to beat the administration fees on an account balance of $1,000.

It Ain’t Easy Being Green

There was lots of chatter this week from forum participants about both TD Direct Investing and Questrade. Among the debate topics was choosing one or the other for a TFSA. Check out this forum post for more details.

Into the Close

Regardless of what you happened to be celebrating this week, for many soccer fans, there is still a lot more celebration on the horizon. It’s a big week in markets next week with interest rate announcements coming out however if you really want to see interest in action, check out any of the sports bars or restaurants where the soccer games are playing. Stay cool and hydrated out there and have a ball this weekend!

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Discount Brokerage Weekly Roundup – June 29, 2018

It’s hard to believe but the halfway point of 2018 is just around the corner. Heading into the Canada Day long weekend, it’s an opportune time to review the latest activities from the second quarter of 2018 and see what stories made waves, as well as some of the trends we see taking shape in the online brokerage space.

In this edition of the roundup, we’ll take a look back at the (calendar) Q2 of 2018 and review what we think are the most compelling stories and developments. Suffice to say technology has been a key driver of change, but it also seems like the fundamental economics of the space are experiencing a shift. As usual, we’ll also serve up some DIY investor content treats with DIY investor tweets and close out with interesting forum posts.

Making the Highlight Reel

Before jumping in to Q2, a quick recap of what happened in Q1 is available in this roundup from early April. In the first quarter of the year, some of the dominant stories included online brokerage outages, RSP season promotions and online brokerage rankings from the Globe and Mail.

At the end of the second calendar quarter of 2018 there are a number of interesting stories to reflect on as well as some hints dropped and telegraphed by Canadian discount brokerages as to what’s coming around the corner for the summer of 2018.

Acquisitions

One of the biggest news stories to emerge in Q2 was the announcement that independent online brokerage, Jitneytrade, was being purchased by wealth management giant Canaccord. The deal, the terms of which were not published, means that the small independent online brokerage players in the Canadian space have all but disappeared. Only Questrade stands out as the online brokerage that is not owned by a larger parent financial brand, bank or other significantly larger financial services company.

Last year saw the purchase of BBS Securities (parent to Virtual Brokers) and the merger of Qtrade Investor and Credential Direct. This trend towards consolidation or purchase by deeper pocketed investment firms is a signal that the online brokerage space is in transition. Some services, such as Jitneytrade, cater to a very select group of active/professional traders – so the requirements for a broader investor profile are not as prominent as firms such as Qtrade Investor or Virtual Brokers. With bigger backers, however, the online brokerage platforms will really be put to the test to see if they’ve got what it takes to challenge the big bank online brokerages.

Online Brokerage Reviews – Moneysense magazine

In late May, the online brokerage reviews and rankings prepared by Moneysense magazine were published. Our roundup post on the Moneysense reviews compared the ratings from last year to this, and looked at the categories that these rankings included this year such as:

  • Best overall online brokerage
  • Best discount brokerages for ETFs
  • Best online brokerages for mobile and market data
  • Best online brokerages for low fees
  • Best online brokerages for design and user experience

One of the big stories from this year’s Moneysense rankings is that Qtrade Investor came out on top, narrowly edging out Questrade in the category of “best overall” online brokerage. Interestingly the top four firms last year are once again in the top four this year. Joining Qtrade Investor and Questrade are Scotia iTRADE and BMO InvestorLine, although it should be noted that these latter two bank-owned online brokerages scored notably lower than either Qtrade Investor or Questrade.

Looking at the results from a category point of view showed that different online brokerages have particular strengths in certain areas. For example, HSBC InvestDirect and Questrade were ranked best for fees; Questrade was ranked highest for initial impression; TD Direct Investing was ranked best for Data while National Bank Direct Brokerage was ranked best for ETFs.

All told, when it came to online brokerage rankings, Qtrade Investor performed exceptionally well, managing to top both the Globe and Mail and Moneysense rankings and placing second overall in the last J.D. Power Investor Satisfaction rankings. From a competitive point of view, this provides a lot of positive momentum for Qtrade Investor as they transition into life as the dominant non-bank online brokerage brand in Western Canada (now that Credential Direct has merged). It will be particularly interesting to see how a considerably bigger Qtrade Investor decides to challenge bank-owned rivals in ways that Qtrade has traditionally avoided, such as with more prominent advertising or with platforms/products for active investors (or even traders) – the affiliation with Desjardins Online Brokerage (and in particular Disnat) – could present a compelling wildcard that would almost certainly cement Qtrade Investor’s status (among its peers) as the brand to beat going forward.

V for Volatility

The past several years since the financial meltdown, markets have been mostly on a steady track upwards. This year, however, that all changed. Since the election of Donald Trump, markets – in particular US equity markets – have done really well. But, as all seasoned traders know, the trend is your friend until it ends. For US online brokerage, Interactive Brokers, the move on their part to raise the cost of borrowing for clients requiring margin of US stocks was a direct response to the data pointing to a pending downturn. Well, they called it, and earlier in the second quarter of this year, Interactive Brokers published the results of having prepared well in advance of the pending volatility. The result, Interactive Brokers was able to limit losses to a fraction of the losses experienced by names such as TD Ameritrade and E*TRADE.

Uptick in Deals Activity

On the deals and promotions front, Q2 of 2018 presented a little bit of volatility of its own as the post-RSP dip in activity also took down a number of online brokerage deals and promotions. That said, it didn’t take too long for a rebound to take hold so that by the time the quarter was winding down,  offers were back on the table and during the quarter, a short lived but very intriguing offer from RBC Direct Investing also surfaced indicating that this big player is capable of some nimble promotional work.

Cash back offers in particular saw a resurgence in Q2, with BMO’s SmartFolio launching a new cash back offering and Scotia iTRADE also launching a cash back offer (in the form of a gift card) for existing clients.

Be sure to check out the deals action this summer as the online brokerages get themselves ready for the fall and invariably try to find some winning combination for investors active during the summer.

What’s Coming Up

In addition to setting the world on fire with the Yanny vs Laurel craze, social media also proved itself to be useful in providing DIY investors some hints as to what several online brokerages have coming up in the near future.

Keeping Currency

One great example comes from Scotia iTRADE, whose service staff let one tweeter know that USD registered accounts are ‘on their way’ (i.e. close to completion) for DIY investors. This kind of insight is easy to miss but will be a notable value driver when it does go live. We also expect there to be quite a bit of noise generated when it is released which means even more iTRADE commercials.

Platform Leap

Another interesting tip that came from social media was from TD Direct Investing, who let followers know about a webinar that provided a first look at the new Advanced Dashboard to be rolled out to clients. This new approach to rolling out feature releases appears to be something TD is testing the waters with – as a recent enhancement for French-speaking users was also telegraphed on Twitter in mid-May and was confirmed to be live as of this past week.  As for the Advanced Dashboard, we’ll be watching to see what the reaction is like to a new user experience and to upgraded trading features.

Also rolling out in the summer is a new trading platform from Virtual Brokers – VB Wave. We first spotted the new platform on the VB website in early June however it appears to still be in active development with the soft roll out intended to help iron out any wrinkles in performance or user experience that may arise. In any case, the addition of a new trading platform to the suite of Virtual Brokers’ product line positions them as having one of the most diverse selections of trading platforms available to any online brokerage in Canada.  Stay tuned.

Discount Brokerage Tweets of the Week

 

 

Into the Close

That’s a wrap for this pre-Canada Day edition of the roundup. Although markets are going to be closed in Canada on Monday, there’s no doubt that traders will want to keep an eye out for the fallout from the trade tariffs which are set to take effect July 1st. For all the folks in Ontario, stay cool and for the folks out west in BC, feel free to blame it on the rain. On behalf of the Sparx Trading team, Happy Canada Day to everyone!!

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Discount Brokerage Weekly Roundup – June 22, 2018

There are lots of reasons to cheer as summer officially started this week and, of course, its Friday. For Canadian DIY investors, and much of the world really, the news coming out of the US has dominated airwaves. And, while nobody really knows exactly what’s going to happen next, it’s interesting to see how the leaders of online brokerages in the US are positioning themselves in this uncertain environment.

In this edition of the roundup, we take a deep dive into a recent financial services conference in the US that brought together the heads of three large US online brokerages to provide insights into their particular companies and on the space for online investing in general. From there, we’ll tack on the tweets from DIY investors this week as well as some interesting forum posts on two popular online brokers.

Views from the Top: Perspectives from US Online Brokerage Leaders

In early June, many financial services providers gathered in New York City for the annual Sandler O’Neill Global Exchange and Brokerage Conference. The participant list included many notable names from the US online brokerage market, including the leadership from E*TRADE Financial, Interactive Brokers and TD Ameritrade, three of the four largest publicly traded online brokerage trading firms in the US.

As part of the conference, one-on-one interviews with the three US online brokerages were conducted which offered a unique window into what’s going on at each firm – as told by the leadership themselves.

Given their status as public companies, it is a balancing act to reveal something meaningful about what’s taking place either in the industry or in their firm, while being cautious not to let too many ‘secrets’ out of the bag. Suffice to say, it’s also kind of fun to hear how the different leaders communicate and pull it off.

There were a number of themes that emerged from the conversations with Karl Roessner (CEO, E*TRADE Financial), Tim Hockey (President & CEO of TD Ameritrade) and Thomas Peterffy (CEO & Founder, Interactive Brokers) as well as some interesting reveals and hints of things to come.

Of course, the human side of the interactions was also interesting to take note of – specifically the styles of each of the leaders. Before jumping into the details of what we learned, we’ll detour into some observations about the leaders themselves.

In Karl Roessner’s interview, for example, the energy and enthusiasm came through in the cadence and pace of his answers. It seemed to match the overall banner that E*TRADE appears to be marching under, which is a return to their core identity as a leading trading firm. By comparison, Thomas Peterffy was a much more measured speaker which seemed to also match the ‘slow and steady’ approach to continued success achieved by Interactive Brokers. Between the two was Tim Hockey, again another articulate and calculated speaker who seemingly matched the overall arc of where the firm has come from since he came aboard and where it may go under his leadership.

Getting back to important themes and discoveries from the Sandler O’Neill Global Exchange and Brokerage Conference, one of the most prevalent talking points was growth in accounts.

In the case of E*TRADE and TD Ameritrade, recent acquisitions of other trading firms have helped to contribute growth to the number of accounts and client assets. The fact that both of these firms opted to acquire to grow presented some intriguing comparison points.

For example, in acquiring another firm, the timing and nature of the impact to the clients of acquired firm is something that has to be carefully planned for. E*TRADE acquisition of OptionsHouse for $725 million in 2016 as well as the purchase of one million Capital One retail brokerage accounts in January 2018 have added a substantial number of new clients to the organization. In the interview, Roessner stated that to ensure the transition for the Capital One clients goes smoothly, E*TRADE is taking some extra time to get the client experience just right. Of particular interest is the fact that E*TRADE has made a concerted effort to go back to its ‘active trading’ roots for the past two years, however many of the Capital One brokerage account holders are typically not that active, so it should be interesting to see how E*TRADE tackles the challenge of having many more clients that don’t necessarily have the time, confidence or desire to trade actively. One way might be via E*TRADE’s own roboadvisor service – which they call “Core Portfolios.”

TD Ameritrade’s acquisition of Scottrade, which was announced in October 2016 and was finally completed in September 2017 brought the total number of accounts at TD Ameritrade to 11 million. In recounting that transaction, which was the first major acquisition at TD Ameritrade under Hockey’s leadership, it was interesting to hear how Ameritrade had modeled what was going to happen and when they could start to see the impact to clients when the platforms were finally combined (which happened in February 2018). The impact to clients really didn’t take shape right away, it was only after the existing Scottrade clients found themselves using TD’s platforms did they attrition (turnover) rate start to increase. Nevertheless, what was revealing was that once new clients familiarized themselves with the TD Ameritrade platform (Thinkorswim), there was an accompanying lift in the number of trades made by clients.

Also, while on the topic of TD Ameritrade, it was intriguing to hear that Investools, the exceptionally well-designed investor education program offered by TD Ameritrade is being translated to service the Asian markets (China) and that it is going to become an area of even greater focus as Ameritrade looks to pursue getting into the Chinese/Asian investor marketplace.

The growth-by-acquisition strategy was one end of the spectrum and squarely at the other was Interactive Brokers, which has seen incredibly strong growth almost from the get go of becoming a public listing. The interview with Thomas Peterffy was filled with nuggets of information that add depth and context to the IB approach and the realities of being an online brokerage.

 

One of the most interesting takeaways from the Interactive Brokers session is how Peterffy described the ‘ecosystem’ of online brokerages in the US. Namely that TD Ameritrade and E*TRADE clients that outgrow the experience, platform or pricing of these two firms naturally gravitate to Interactive Brokers. In other words, Ameritrade and E*TRADE act as feeders for Interactive Brokers – which is one of the reasons IB has been able to maintain its growth trajectory. Another important contributor to growth for Interactive Brokers has been their international footprint – in particular their longtime presence in Asia (they have been in Hong Kong for about 25 years). The account sizes of the Hong Kong investors rival, on average, those of the US clients.  Perhaps the biggest news that was revealed by Peterffy was that Interactive Brokers will be opening an electronic bank. There are already plans in motion to do so which will enable Interactive Brokers to offer an even broader array of banking services to clients in certain jurisdictions.

The US online brokerage space is always an exciting market to look into because it is dynamic as well as transparent about the kinds of performance metrics and initiatives that impact (or are result of) clients. Canadian discount brokerages, on the other hand, are not as large, do not report the same kind of granularity of data and typically don’t move at the speed and scale of the US online brokerages. Even so, it is worth noting that all the brokerages in the US don’t focus exclusively on order execution only anymore.

The online brokers in the US now include digital/managed advice services (e.g. robo-advisors), banking services and international expansion plans. That each of these US online brokerages have had to diversify their businesses from just online trading is a sign that Canadian discount brokerages are going to compete more heavily with both the banking as well as the managed advice services already in place. It is seemingly ironic that over the span of time that online brokerages have been around, the ‘DIY’ investing world seems to have come full circle as more individuals gravitate towards the managed wealth or digital wealth solutions – perhaps the most convenient is that there are now more one-stop-shopping options to choose from.

Discount Brokerage Tweets of the Week

From the Forums

Weighing in on the Best Online Brokerage

A perennial question among online investors is which online brokerage is best? In this recent post from the reddit Personal Finance Canada threads takes a long look at the pros and cons of Questrade as well as several other online brokerages as viewed by online investors.

Getting Started with TD Direct Investing

As one of Canada’s most popular online brokerages, TD Direct Investing’s recent enabling of online account openings is only going to help speed up the process of getting a new account opened. In this post from reddit’s Personal Finance Canada thread, one user is curious about the online signup and learns some interesting tips from fellow forum users.

Into the Close

That does it for (yet) another eventful week. With uncertainty continuing to grow in markets the upside is that the volatility of the ‘summer’ weather doesn’t quite seem to matter much. If you do find yourself out and about, try to find a way to make it enjoyable! To help get things along, here’s a fun compilation of dance moves – have a great weekend!!