RBC DI – Page 21 – SparxTrading

Posted on December 16, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – December 16, 2016

If there was any doubt that winter is coming, it’s pretty much been buried at this point underneath a pile of snow. The infamous game of thrones reference seems more appropriate than ever, not just for markets, but also for the tough times to come for Canada’s discount brokerages.

In this week’s roundup, we take a look at the most influential brokerage ranking of the year and what it signals about the Canadian discount brokerage landscape. From there, we’ll take a look at the second roundup of roundups from 2016 and then close out with some interesting tweets from the week and investor forum chatter.

Globe & Mail Online Brokerage Rankings 2016: Evolution or Revolution?

This past week, the 18^th (yes that’s right) annual discount brokerage rankings were published by Rob Carrick at the Globe and Mail. It’s an amazing milestone, even more so considering how much of the online world has changed over that span of time. Ironically, change, or lack thereof, happens to be an interesting theme when looking at this year’s results and when evaluating Canadian discount brokerages.

While the results themselves tell an interesting story, perhaps the bigger and more intriguing picture is what the rankings and the accompanying commentary suggest about Canadian online brokerages. Namely, like many 18 year olds, this year’s Canadian online brokerage rankings seem like they’re ‘over it’.

Before looking at the big picture, let’s recap the results.

This year’s results saw Qtrade Investor and Virtual Brokers both achieving the highest letter grade, an A, resulting in a tie for ‘the best’ online brokerage in Canada whereas HSBC InvestDirect once again earned the dubious distinction of coming in last. Interestingly, the results from this year’s rankings are largely the same as past four rankings going back to 2013 (see table below) this despite substantial changes in pricing, features, websites, and trading platforms across the industry.

On a year-over-year basis, letter grades improved for CIBC Investor’s Edge, Desjardins Online Brokerage, Qtrade Investor and RBC Direct Investing. Dipping slightly was Questrade, who fell to a B+ from an A-. Nonetheless, Virtual Brokers and Qtrade Investor have remained the clear favourites for Rob Carrick’s rankings for four years running, owing in large part to the curb appeal for “everyday” investors.

For Qtrade Investor, this has been a big year for awards as they’ve landed top scores with MoneySense’s ranking, Surviscor’s ranking and now the Globe and Mail ranking.

In keeping with years past, there was the combination of commentary on each of the brokerages, much of it colourful and pulling no punches, as well as commentary on the industry as a whole. In addition, there was also a table containing forty features of a “great” discount brokerage.

While we will be publishing a more detailed analysis on the Globe & Mail online brokerage rankings in the near future, here are several very interesting observations about the latest online brokerage rankings that stood out.

First, for any long-time follower of the rankings, this iteration felt leaner than years past. It’s true that the style of writing has shifted to become more concise and digestible (a deliberate appeal to millennial readers and the tl;dr generation) but there are a number of features, such as screenshots, extra comparison tables and analysis that were not present this go around.

The second very interesting observation was the tone of this year’s rankings. While it’s generally difficult to get very excited over financial services, this year’s online brokerage rankings felt particularly grim with Carrick stating “The old binary world of full-service and do-it-yourself investing is dead.”

These are very strong words coming from one of the most influential voices in the Canadian personal finance space, and certainly should give pause to Canadian online brokerages. For 17 versions of the rankings things have seemed upbeat and exciting, but for number 18, it seems that the writing is on the wall for Canadian discount brokerages, and the message clear: innovate or become irrelevant.

Of course, as with any ranking or rating, it is important to contextualize the figures and commentary. The letter grades, while based on a system, still reflect a high degree of subjectivity and opinion of the author.

In the case of these online brokerage rankings, it is particularly interesting to note the lack of variance in the rankings over the years and also to compare the 40 attributes of a great online brokerage to the letter grades that were given.

While we will explore these in more depth in a subsequent article, it was noteworthy to observe that the more attributes of a great brokerage a provider has, it doesn’t necessarily translate into a better letter grade, and in fact, in some cases the differences between letter grade and number of features can be substantial. The following table shows, for example, that despite having more “great” features, RBC Direct Investing and Scotia iTRADE (each with 29 out of 40 attributes) received a grade of B while Questrade (with 22 out of 40) received a B+.

Change, and more importantly exciting change, as the tables above show, is hard to come by in this space. Over the past several ranking cycles, at least according to the categories measured by Rob Carrick’s analysis, most Canadian online brokerages are treading water.

With shrinking margins and increasing competition from other investment service providers, innovations in the online brokerage world seem like they’re going to be evolutionary rather than revolutionary. DIY investors, on the other hand, might need to stop asking ‘which online brokerage is best?’ and start asking ‘which online brokerage adapts the best?’

Roundup of Roundups Q2

The quarter was filled with excitement – a Canadian election, wildfires in Alberta and a Brexit all dominated the news cycle. On the discount brokerage front there were also some noteworthy developments heading out of the ‘busy season’.

The first important development noted was the pullback in deals from Questrade. As the dominant promotional offer provider, it was interesting to see them pump the brakes on offering new deals or promotions. This move would come to define the deals space for the remainder of 2016 and it opened up the field to other brokerages, such as Virtual Brokers, who were ramping up in providing incentives and promotions.

Another interesting development was the launch of the MoneySense brokerage rankings in April. These rankings, powered by Surviscor, crowned Qtrade Investor as the best Canadian discount brokerage overall, with numerous awards being the best at something being given out to many other brokerages too. As we would come to learn later in the year, MoneySense magazine would abandon doing print versions of its magazine and instead publish exclusively online.

Social media starts to show signs of life in May with Scotia iTRADE launching another competition to drive traffic to its investor centre and National Bank Direct Brokerage making a play on LinkedIn to get a foothold there. Interestingly, late spring is when a number of issues and outages were noted with TD Direct Investing’s WebBroker – especially around the Brexit vote aftermath. These issues would continue to persist and irritate investors through the summer and fall.

Discount Brokerage Tweets of the Week

Glitches and technical hiccups were the theme of many tweets this week. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Questrade, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Green and/or Green

In this post from reddit’s Personal Finance Canada section, one investor was considering the pros and cons of choosing betwen a TD e-series account or a DIY investor account at Questrade. Find out what users (and Questrade) had to say.

Into the Close

That’s a wrap on a cold and snowy week. Remember, if you can’t get out of it, you’ve got to learn to get into it. Stay safe and warm this weekend!

Posted on December 9, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – December 9, 2016

It looks like 2016 is not about to go quietly. With new all-time high for the Dow and markets generally buoyant after the US election, bulls are still driving the bus. Good thing for them they’ve got snow tires. Also not slowing down heading into the end of the year: some Canadian discount brokerages who are hoping to hit the ground running (as it were) in January.

This week’s roundup features the latest big launch from one of Canada’s non-bank-owned brokerages as they double down on investor education. Next, we look back at Q1 of 2016 for the first in the series of reviews on 2016. As usual, we also have the latest investor chatter from Twitter and close out with conversations on investing forums to bring a little more colour into the mix.

Virtual Brokers Bets on Learning

Despite the finish line to 2016 being only a few weeks away, at least one Canadian online brokerage wanted to end the year on a high note with the launch of a new investor education section. Virtual Brokers, a non-bank owned online broker, launched a new investor education section on their website earlier this week.

The new investor education section contains a selection of videos and articles on a variety of topics relevant to DIY investors, such as options trading, registered accounts, different types of investing products and more.

One of the first things that stands out about the investor section is that it has a very different layout and experience than the rest of the Virtual Brokers website. The navigation of the education section is definitely built around being in the education section, something that Virtual Brokers believed to be important to creating a more content-focused experience for visitors to this section of the website.

As the investor education section has just launched, the content that is currently there will grow and it will likely evolve over time, according to Dennis Kim, a marketing specialist at Virtual Brokers who was directly involved in the development of this section. For the moment, however, the categories focus on a mixture of specific topics, such as account types, or life stages/personas, such as students, families or those who are working or retired.

The content itself is a mixture of internally produced and authored material, as well as content authored by investment firm AGF, which was republished by Virtual Brokers.

One of the key themes of the investor education section, according to Virtual Brokers, was to make information entertaining and ‘fun’. Admittedly, finding information is a bit of an adventure as the layout may be challenging to navigate for specific information. Nonetheless, the content is freely available to website visitors without having to register or provide personal information – which is a big plus to those who would like to get information without having to provide their own contact details to access it.

Investor education provided by online brokerages has traditionally been something that DIY investors have met with some trepidation. On the one hand, there is clearly a benefit on the part of online brokerages to promote trading and investing, as that directly leads to more commissions being generated. Conversely, investors, especially those seeking to enter the markets for the first time or who are investing on their own, benefit from having tools, knowledge and confidence to navigate the markets.

So, while it seems like the ultimate win-win, investor education from most Canadian discount brokerages has historically fallen short of providing well structured, comprehensive investor education. The reason is probably simple: discount brokerages are not in the primary business of education. To be fair, however, most brokerages have gotten around this by offering investor education via partners who are professionals.

From a strategic point of view, the latest move by Virtual Brokers to build out their educational offering is an interesting one.

At a time when the industry as a whole is facing challenges to contain costs, doing investor education well and in a timely manner means that it won’t be cheap. And, with pressures on margins, adding a line item like content creation means there is going to have to be an associated return (i.e. more clients or clients trading more) that can justify the spend. Further, with other sites such as GetSmarterAboutMoney.ca from the OSC and InvestRight from the BCSC also actively marketing themselves as sources for trustworthy information on ‘the basics’ of investing/trading, attracting an audience and differentiating the product to the DIY investor will also take time, effort and ultimately resources.

For DIY investors, the upshot is that in order to effectively compete against one another, Canadian discount brokerages will have to adding features and services that are relevant and useful in order to stand apart from one another. Virtual Brokers’ latest move into investor education signals that they are not standing still in a landscape that is becoming increasingly competitive. With robo-advisors now nipping at their heels and other online brokerages doubling down on technology, now more than ever, the brokerages who aren’t moving, aren’t improving – and that will be a tough lesson for any brokerage to learn the hard way.

TD Direct Investing Launches a Big Deal

Is it a coincidence that TD Direct Investing launches a major commission-free trading deal just before the official colour 2017 was announced to be a shade of green? We think not.

For DIY investors heading into the Christmas break (and who are surfing around for an online brokerage to choose), TD Direct Investing seems to have a knack for timing by launching a new offer that provides up to 200 trades commission free. Of course, being the ever savvy marketers, the ‘pitch’ to investors is that of getting up to $2,000 cash back, something that investors would definitely tune in to. But, all is fair in love and advertising.

This offer looks to take aim at clients that most bank-owned brokerages would be interested in, namely individuals with at least $25,000 in assets. TD Direct Investing’s latest promotion is tiered meaning the more an individual deposits the higher the number of trades they can get commission-free. The minimum deposit is $25,000 which nets 50 commission-free trades; the next tier starts at $50,000 which can get DIY investors up to 100 commission-free trades and finally those depositing at least $100,000 are in line to receive up to 200 trades.

Of course, now that TD Direct Investing has stepped into the deals pool, it will force a pre-Christmas scramble across the board for other brokerages to step in or risk being eclipsed by one of Canada’s most popular online brokerages heading into 2017.

Roundup of Roundups Q1

Now that 2016 is almost over, it’s a great moment to look back on the year that was and reflect on what some of the biggest stories were over the year. With so many great stories to consider, we’ve decided to break down the biggest stories by quarter, starting first with Q1 of 2016.

The year kicked off on a somewhat panicked note for many investors. With the price of oil in a tailspin and investors worried, the savvy investors that braved the bad news were handsomely rewarded. On the discount brokerage front, one of the biggest stories from Q1 came from Virtual Brokers, when they announced their new commission-free trading offer and also reconfigured their commission pricing structure. And that was just January.

Not to be outdone by fee changes, National Bank Direct Brokerage pulled the trigger on removing commission fees altogether on Canadian ETFs. After a couple of promotions in which this same offer was made, the official shift to commission-free ETFs, at least for Canadian ETFs, meant that their bank-owned brokerage peers now had to pony up some serious counter offers to compete. While Scotia iTRADE, the only other Canadian bank-owned brokerage to offer a selection of 50 commission-free ETFs, National Bank Direct Brokerage’s offer made over 500 ETFs available. With the shift in the Canadian dollar, this made the offer all the more attractive for NBDB. As the year went on, however, there wasn’t as much hype or advertising around this feature, nor from NBDB in general – a surprise given the contest to gain ground against more visible and established online brokerages can really only be won at this point by a boost in awareness (i.e. marketing).

Lastly, the trend towards improving user experience via website improvements saw RBC Direct Investing announce a major upgrade to their previous website. As a very recognizable brand, RBC Direct Investing later found out very quickly that newer doesn’t necessarily mean better – something that should ring true while technology budgets are increasing across the board in financial services. While generally receiving positive feedback, there were still many users who had grown accustomed to the previous layouts and where to find things that mattered to them. Nonetheless, the shift in digital direction spoke to a larger trend across the online brokerage space where technology and digital strategy became a huge talking point for 2016.

Discount Brokerage Tweets of the Week

This past week there was lots of green and red on users screens, not just from upticks and downticks. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Qtrade Investor, Questrade, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Easy Come

In this post from the reddit Personal Finance Canada thread, one user recounts the process involved in opening an online brokerage account with TD Direct Investing along with questions on some of the thornier parts of getting started.

Easy Go

In contrast to the post above, this post, also from the reddit Personal Finance Canada thread, was about the experience of switching out of TD to Questrade.

Into the Close

That does it for this week’s roundup. For those of you who managed to conquer the snowpocaplypse in Vancouver, congratulations! Of course just know that the rest of Canada is looking westward and thinking it still seems like a dusting. Whether you’re digging out from under a pile of snow or digging around in a mall for a last minute Christmas gift, have a great weekend!

Posted on December 1, 2016 by user — Leave a comment

Discount Brokerage Deals & Promotions – December 1, 2016

*Update: Dec. 23* December is here and the end of 2016 is just a few short weeks away. What a year it has been. As we head into the final month of the year, we expect there to be a gradual decrease in deals & promotion activity at Canadian discount brokerages leading up to Christmas. Nevertheless, we don’t rule out a potential surprise or two before the holidays officially kick in.

There weren’t any new deals that crossed our radar into the turn of the new month. In fact, there was a slight pull back in the number of offers (there are currently 23 at the time of publication) as the promotions scheduled to expire at the end of November by Scotia iTRADE were not renewed – or at least not yet.

December will be another interesting month across the deals & promotions landscape for two reasons. First, there are a number of deals set to expire, notably from HSBC InvestDirect, Disnat and Qtrade Investor. BMO InvestorLine’s deal, while still technically live through December is set to expire at the beginning (January 3^rd) of 2017. The second reason that this will be an interesting month to watch for deals & promotions is that once this month is over, there will be a massive push to attract new clients and assets for RRSP season. As such, it might not be surprising to see a couple of savvy brokerages launch through December to get a jump on January. We’ll keep monitoring to see where things go from here.

Expired Deals

The three deals that were scheduled to expire at the end of November were all from Scotia iTRADE. Now retired are the commission-free trades (up to 250 commission free trades) and trades + SCENE points promotional offer (as well as the accompanying transfer fee deal).

Extended

Questrade has extended the deadline to their 5 commission-free trades offer from the end of December 2016 through to the end of December 2017. That’s great news for individual investors just starting out and who need a referral to qualify for a promotional offer with Questrade.

New Offers

*Update: Dec. 23 – National Bank Direct Brokerage has also jumped into the deals & promotions race ahead of the Christmas break with a headline grabbing promotion of their own. They’re offering up to $1000 in commission reimbursements for individuals who either open up a new account or for existing clients who open a new account type. See table below for more information.*

*Update: Dec. 9 – It took some time to get here, but at last there’s a deal from TD Direct Investing. The big green is offering up a tiered commission-free trading offer that is likely to get the attention of DIY investors and, of course, TD Direct Investing’s competition. While this latest deal does help TD Direct Investing get an edge on its bank-owned brokerage peers, what is even more interesting is the timing of the offer. With only a few weeks to go, not only will other bank-owned brokerages have to scramble to respond (if they choose to do so) but they’ll be doing it heading into the holidays. For DIY investors, this a great little gift ahead of the holiday season and the year end. See the table below for more details.*

No new offers to report at this time.

Discount Brokerage Deals

Cash Back/Free Trade/Product Offer Promotions
Referral Promotions
Transfer Fee Promotions
Contests & Other Offers

Cash Back/Free Trade/Product Offer Promotions

Company	Brief Description	Minimum Deposit Amount	Commission/Cash Offer/Promotion Type	Time Limit to Use Commission/Cash Offer	Details Link	Deadline
	A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package.	n/a	Discounted Commission Rates	none	For more details click here	none
	Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully.	$1,000	5 commission-free trades	60 days	5 commission-free trade offer	December 31, 2017
	Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive 3 months of commission-free equity trading and a $150 USD/mo credit towards Edge Trader Pro for 3 months. Use promo code sent at sign up to qualify. Be sure to read full terms and conditions for details.	$5,000	3 months commission-free equity trading + $150 USD/mo platform fee rebate.	3 months	3 months free trading / Sign up form for promo code available here	none
	Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info.	$10,000	1% of assets transferred in the form of commission-credits (max credits: $1,000)	6 months	Disnat 1% Commission Credit Promo	December 31, 2016
	Open and fund a new account by March 31st with at least A) $20,000 or B) $100,00+ and you may qualify to receive up to either A) $500 or B) $1000 in commission reimbursements. Be sure to read terms and conditions for full offer details.	A) $20,000 – $99,999 B) $100,000+	A) up to $500 commission reimbursements B) up to $1000 commission reimbursements	90 days	National Bank Direct Brokerage Cash Back Promotion	March 31, 2017
	Open and fund a new account with HSBC InvestDirect with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive a cash bonus offer of A) $88; B) $188; C) $288; D) $388; E) $688 or F) $988. Be sure to read terms and conditions for full offer details.	A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000- $499,999 E) $500,000 – $999,999 F) 1,000,000+	Cash back bonus A) $88 B) $188 C) $288 D) $388 E) $688 F) $988	Bonus will be credited to the qualified accounts by July 31, 2017	HSBC InvestDirect Cash Bonus Promo	December 30, 2016
	Open and fund a new account at TD Direct Investing with at least A) $25,000; B) $50,000 or C) $100,000+ and you may be eligible to receive A) 50; B) 100 or C) 200 commission-free trades. Be sure to read terms and conditions for full offer details	A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000+	A) 50 commission-free trades (max value: $500) B) 100 commission-free trades (max value: $1000) C) 200 commission-free trades (max value: $2000)	April 28th, 2017 Commission charges will be credited the month following when the charge was incurred.	TD Direct Investing 200 Commission-free Trade Offer	March 31, 2017
	Open a new qualifying account with BMO InvestorLine, and fund it with at least $100,000 and you may be eligible to receive $200 cash back as well as 20 commission-free equity trades. Use promo code PROMO200 when signing up to be eligible. Be sure to read the terms and conditions for more details on the offer.	$100,000	$200 cash back + 20 commission-free equity trades	Cash back will be deposited the week of August 7, 2017.	Fall 2016 Promotion Phase 2	January 3, 2017
Expired Offers
Last Updated: Dec. 23, 2016 22:30 PT

Referral Promotions

Company	Brief Description	Minimum Deposit Amount	Incentive Structure	Time Limit to Use Commission/Cash Offer Deposit	Details Link	Deadline
	Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements.	A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+	$25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back	Cash deposited into Questrade billing account within 7 days after funding period ends (90 days)	Refer a friend terms and conditions Code Number: 476104302388759	none
	If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link.	A) $10,000 B) $50,000+	A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50)	60 days	Refer A Friend to Scotia iTrade	tbd
	If you (an existing Virtual Brokers client) refer a friend or family member to open a new account with at least $1,000 you may be eligible to receive $25 cash per referral. For 3 or more referrals Virtual Brokers will add a $50 bonus. Referred individuals depositing either A) $1,000 – $24,999; B) $25,000 – $49,999 or C) $50,000+ may be eligible to receive A) $25; B) $50 or C) $75 cash back. Be sure to read the full terms and conditions carefully for full details.	A) $1,000 – $24,999 B) $25,000 – $49,999 C) $50,000+	Referrer: $25 per referral; $50 bonus for each 3 or more referrals. Referee: A) $25 B) $50 C) $75	Cash to be deposited to VB account by March 31, 2017.	Cash Referral Program	January 31, 2017
	If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details.	$50,000	You(referrer): $50; Your Friend(referee): $50	Payout occurs 45 days after minimum 90 day holding period(subject to conditions).	BMO InvestorLine Refer-a-Friend	June 30, 2017
Expired Offers
	Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc	$1,000	$50 commission credit	30 days	none	none
Last Updated: Dec. 1, 2016 22:30 PT

Transfer Fee Promotions

Company	Brief Description	Maximum Transfer Fee Coverage Amount	Minimum Deposit Amount for Transfer Fee Eligibility	Details Link	Deadline
	Transfer $10,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details.	$150	$10,000	Transfer Fee Rebate	December 31, 2016
	Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees	$135	$15,000	Transfer Fee Rebate Details	none
	Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion.	$150	$25,000	Credential Direct Transfer Fee Rebate	none
	Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150.	$150	$25,000	Transfer Fee Promo	none
	Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details.	$150	$25,000	Contact client service for more information (1-800-465-5463).	none
	Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees.	$150	$25,000	Transfer Fee promo	September 30, 2016
	Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made.	$135	$25,000	Confirmed with reps. Contact client service for more information (1-800-567-3343).	none
	Transfer $25,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees	$135	$25,000	Transfer Fee Rebate	none
	Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code Disnat500. See details link for more info.	$150	$50,000	Disnat $500 Commission Credit Promo	September 30, 2016
Expired Offers
Last Updated: Dec. 1, 2016 22:30 PT

Other Promotions

Company	Brief Description	Minimum Deposit Amount Required	Details Link	Deadline
	Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout.	n/a	Trend Micro Special Offer Code	none
	Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information.	n/a	MoneyTalks Inside Edge Discount	none
	Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details.	$1,000	Broker@ge 18-30 Promotion	none
	Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details.	$1,000	StartRight Free Trade offer	none
	Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) or $5,000 (for the Commission Free Trading Account) and you may be eligible to receive a one-year subscription to access 5i Research. Use promo code 5iVB2016 when signing up. Be sure to read terms and conditions for full details.	$1,000 (Classic Commission Account); $5,000 (Commission Free Trading Account)	5i Research Offer	March 31, 2017
Expired Offers
Last Updated: Dec. 1, 22:30 PT

Posted on November 25, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – November 25th, 2016

For investors, every day in the markets feels like Black Friday. From the opening bell through to the close and into the night, there’s no shortage of folks looking to capitalize on a great deal. Fortunately for DIY investors, there’s at least one place that pulls together the deals and promotions from Canadian discount brokerages to make shopping around much easier (shameless plug much?).

This week’s edition of the roundup continues the deals deep dive, looking at part two of the survey we ran on which discount brokerages Canadian DIY investors are considering when hunting around for deals online. In keeping with tradition we’ll also be serving up a healthy dish of social media chatter from Twitter and what investors had on their minds from DIY investor forums.

Let’s Make a Deal

Part two of our in-depth analysis of the deals & promotions offered by Canadian discount brokerages takes a closer look at which online brokerages DIY investors reported looking at while shopping around for an online trading account. Specifically, this post focuses on which brokerages appear high on DIY investors’ list as they peruse the deals & promotions offerings and which brokerages just don’t seem to be hitting the mark.

Pick a number

Starting first with how many brokerages DIY investors have in mind while shopping. The graph below shows that a large segment of respondents indicated that, by the time they’d made it to the deals & promotions section on SparxTrading.com, they had already short-listed a couple of brokerages.

Recall from our previous report that among those visiting the deals and promotions section, there was a significant likelihood that a deal or incentive offer was a part of choosing who to sign up with. Of those who completed the survey, 85% or so were actively in the market for at least one brokerage whereas 15% indicated they were ‘just browsing’ to see what was out there.

For respondents coming through the deals and promotions section, close to 89% of individuals had narrowed the choice down to at least 3 brokerages. Specifically, a large segment of individuals (39%) had one particular brokerage in mind, followed by those who were trying to decide between two brokerages (32%) and three brokerages (18%) respectively. Although some individuals were really undecided (between four and six choices) this group was relatively small.

Who’s on first

With so much data to explore, there were all kinds of interesting insights to be derived. One of those interesting points was that of the 14 Canadian discount brokerages respondents could have chosen from, there were 12 that were mentioned, albeit to varying degrees.

The two brokerages, interestingly, that were not mentioned as being on the minds of respondents while searching through the deals section were HSBC InvestDirect and Jitneytrade. While the latter may only appeal to specialized or professional traders, HSBC InvestDirect’s absence from the response set was curious since they are bank-owned, conduct some marketing and are currently running a promotion. Traffic data through SparxTrading.com also validates this observation that there is an absence of curiousity about HSBC InvestDirect or Jitneytrade to the same degree that exists with other online brokerages.

At the other end of the spectrum, TD Direct Investing appeared to be on the minds of many DIY investors. Whether it is a function of marketing their DIY investor offering more effectively, their size, pricing or total offering, TD’s self-direct investor services appeared to resonate with respondents of the survey. Ironically, those individuals in the deals and promotions section looking for an incentive from TD weren’t going to find anything beyond the standard transfer fee coverage. There are occasional whispers that in-person visits with an eager rep can land clients with a couple (10) of free trades however this incentive is not widely broadcasted.

Interestingly, of the firms that respondents indicated was their only choice while browsing for an online trading account (i.e. their top choice), TD Direct Investing, CIBC Investor’s Edge and Credential Direct do not have advertised offers that most investors would find appealing (e.g. cash back or commission-free trading).

Another interesting angle on the responses provided was in how respondents were shopping for online brokerages. In particular, how many alternatives (if any) are shoppers considering alongside any given online brokerage. Overall, it appears that on average shoppers are considering between one and two options when browsing through the deals section.

The heat map shown below shows the distribution of alternative choices being considered for each online brokerage.

While sample size suggests some caution with the data, there are nonetheless interesting findings where data appeared to cluster.

For example, shoppers considering Virtual Brokers appear to be consistently considering one other firm. That is to say that 83% of the those who indicated considering Virtual Brokers were doing so with only one other choice in mind.

Another interesting pattern was that Questrade appears to be a strong challenger to bank-owned brokerages. Based on correlation data, Questrade was considered alongside bank-owned brokerages moreso than Interactive Brokers, Qtrade Investor or Virtual Brokers. Another read on that data, however, could be that bank-owned brokerages have successfully managed to change the value perception and have now started to encroach on what has traditionally been the territory of ‘low cost’ brokerages such as Questrade.

Finally, while there are still lots of great data points to explore (let us know if you’re interested in learning more) one of the most interesting competitions appears to be between Scotia iTRADE, who at the time of the survey had several promotions running and TD Direct Investing who at the time of the survey only ran the transfer fee promotion.

Despite their differing profiles, it appears that deal hunters gave particular consideration to either TD Direct Investing or Scotia iTRADE. Curiously, the former does not run as many promotions as the latter while iTRADE has the highest standard commission fee. After Scotia iTRADE, both CIBC Investor’s Edge and, perhaps surprisingly, Desjardins Online Brokerage, also emerged as challengers to TD Direct Investing.

Key Takeaways

While it may not be surprising to hear that those in the market for an online trading account would likely have a favourite, the data from the survey suggests that certain brokerages are being considered more often than others.

The presence of a deal, in and of itself, doesn’t guarantee that DIY investors will pay attention. Conversely, it doesn’t always take a promotion to get the attention of investors online. That said, given the large portion of those in the market for online brokerage services who narrow down their options to about two providers, an onboarding bonus can certainly give a DIY investor a little more incentive and an online brokerage the edge it needs to win at the margins.

Discount Brokerage Tweets of the Week

Every so often a little blip on the radar pops up to signal something interesting.

This past week (and month), social media for BMO InvestorLine appears to have sprang to life with a small but growing reference to #BMOInvestorLine from a couple of BMO InvestorLine employees on social media. The move to take a more hands on approach to social media by employees is similar to what TD Direct Investing has done, although BMO InvestorLine has yet to start tweeting from a dedicated InvestorLine account.

Currently, it appears that the push on social media has to do with their “SmartFolio” robo-advisor service. With BMO InvestorLine now showing signs of life on social media, it’s likely going to touch off another race with other bank-owned brokerages (and the non-bank-owned brokerages not on social media) to get their social media strategies up to speed.

And, speaking of other Canadian discount brokerages mentioned on Twitter, it was a week filled with interesting questions, occasional gripes and the rare shout out for good service. Mentioned in this week’s tweets were BMO InvestorLine, CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Sizzle or Fizzle

With any product or service hype or marketing comes along with the territory. For one DIY investor, however, this post from reddit’s Personal Finance Canada section shows how they’re trying to get a different side of the story for the BMO InvestorLine experience.

ET No Phone

Here’s a question for our time: what happens if you don’t have a phone number? Interestingly, one reddit user from the Personal Finance Canada section created this post since s/he didn’t have a phone number because there’s facebook and google voice apps now. Read on to see how signing up for a Questrade account was a challenge. Nice to see that Questrade also chimed in too!

Into the Close

That’s a wrap on yet another record breaking week in the markets and another head shaking week in politics. Fortunately, there are lots of deals to be found (which some could argue is a sport) as well as actual sports to be enjoyed. Whatever your competition this weekend, best of luck!

Posted on November 11, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – November 11, 2016

If the world were to go to hell in a handbasket, the market would respond by going bullish on basket makers and transportation. Such is the lens of a trader. Despite the volatility and uncertainty attached to a Trump presidency, the sell-off in the moments following the Trump election quickly corrected by the time markets opened. For observers of the market, it was a unique lesson in how quickly the great voting machine that is the stock market can recalibrate to figure out where the opportunities lie and where they don’t. What does a ‘Trump’ world look like for Canadian online brokerages and DIY investors? There may not be a simple answer, but the simple lesson seems to be: be prepared for the unexpected.

In this week’s roundup we take a closer look at the latest Canadian discount brokerage to bring a referral program to back online and how it stacks up to offers currently in play. From there we’ll take a look at one non-bank owned brokerage and how its latest set of features are making it more competitive. To round out this week, we’ll take a look at the latest tweets from investors and what forum users were chatting about.

Virtual Brokers Casts a Vote for Friendship

After a break of several months, the refer-a-friend promotion from Virtual Brokers is back on the list of active deals being offered. With the relaunch of this referral program, Virtual Brokers joins three other online brokerages (Questrade, Scotia iTRADE and BMO InvestorLine) that offer some kind of referral program bonus for both the new enrollee as well as the individual who made the referral. Interactive Brokers, another popular online brokerage, does offer a referral bonus but only to the individuals making the referral, not to the individual enrolling for a new account.

Of the group of referral offers, Virtual Brokers’ minimum requirement of a $5,000 deposit is second behind that of Questrade’s and significantly lower than that of either Scotia iTRADE (minimum requirement of $10,000) and BMO InvestorLine (minimum deposit of $50,000). Like offers from Questrade and Scotia iTRADE, Virtual Brokers’ referral plan offers an increase in cash-back reward for higher deposit levels.

Key differences in the refreshed version of their cash back promotion include offering up more money and an additional deposit tier. While the previous promotion offered two tiers, the new referral structure offers 3. The tiers of Virtual Brokers’ new referral plan range from between $5,000 to $24,999 ($25 bonus given), $25,000 to $49,000 ($50 bonus given) and $50,000+ ($75 bonus given). For the individual doing the referring, the amount they receive for each referral ($25) remains unchanged as does the additional amount for every third referral ($50).

Of course, like any offer, it’s important to look closely at the details to see exactly what’s on the table. For the Virtual Brokers referral offer, there are some important caveats.

First, the referral can only happen between friends or family which are defined as follows:

“A friend, for the purposes of this offer, is someone with whom you have a personal relationship. A “personal relationship” is defined as a relationship between two people who have had direct, voluntary two-way communications where it would be reasonable to conclude that the relationship is personal.”

“Family relationship” for the purposes of this offer sharing is a relationship between two people related through a marriage, a common law partnership, or any legal parent-child relationship, who have had direct, voluntary two-way communications (sic)

Of the different referral programs offered by Canadian discount brokerages, only Virtual Brokers and Scotia iTRADE explicitly define the terms “Friend” and “Family relationship” and both use the same definition as part of the terms and conditions. By comparison, neither Questrade nor BMO InvestorLine make this distinction a part of qualifying for their referral programs.

Another important detail for this offer is that referral amounts will be deposited into the referring parties’ margin accounts by March 31, 2017. Between now and that time, the individuals receiving the referral have to keep their account in good standing (i.e. no margin calls) and the referee also has to ensure a minimum qualifying balance is maintained.

Third, similar to the conditions stipulated by Scotia iTRADE, this referral offer is not open to residents of Manitoba or Quebec. Curiously, neither Questrade nor BMO InvestorLine have these geographic restrictions in place.

So how do the referral offers stack up with one another?

From the graphic shown below, what DIY investors receive as part of their participation in a referral program depends on what they deposit.

Refer-a-friend incentives at Canadian discount brokerages (all amounts shown in dollars).

Of the four Canadian discount brokerages offering referral programs, Questrade is offering the most to DIY investors and their friends, across all deposit tiers up to the $50,000 mark, where they are tied with Scotia iTRADE.

In the $1000 to $4,999 deposit range, Questrade’s referral bonus stands uncontested.

For Virtual Brokers, the table above shows that they appear to be competing more closely with bank-owned brokerages rather than going toe-to-toe with Questrade’s amounts, even though the payout structure to referrers is identical to the Questrade model.

Finally, what this chart also shows is that BMO InvestorLine, regardless of the deposit tier, is not really interested in attracting deposits underneath $50,000 and is not prepared to offer up what other brokerages are in terms of a referral bonus offer. The one caveat to that is that unlike other brokerages, BMO InvestorLine allows their referral bonus to be combined with another promotion – which at this time only includes an offer that requires a minimum deposit of $100,000 to qualify.

The addition of a new deal into their list of offerings puts Virtual Brokers back on the board for referral offers and gives DIY investors looking for an online trading account one more potential reason to consider starting out with Virtual Brokers, an advantage over the 8 or so other brokerages not offering a referral-based sign up bonus.

From a business perspective, offering a referral bonus makes quite a bit of sense in that referral plans help Virtual Brokers fix their cost of acquiring a new client. In a marketplace that is so competitive, every new client matters and how much it costs to get that new client is increasingly becoming more expensive. Added to that, the fact that the offer is a cash-back promotion rather than a commission-free offer makes it significantly more appealing to DIY investors hunting for a deal.

Ultimately, whether someone wants to recommend a brokerage to a friend or family member comes down to how well a brokerage is doing its job. While enticing, the referral amounts are not set nearly high enough to have someone put their own reputation on the line for a substandard experience. So, while setting up a referral program is a good first step to growing a client base, the success of that program will depend on how great an online brokerage makes its existing customers feel.

Back the Feature with Qtrade

Over the past several weeks, Qtrade Investor has been rolling out new features and pricing changes that signal they’re committed to evolving their offering to DIY investors. In last week’s roundup, several of their feature ‘enhancements’ were referenced, notably their expansion of the list of commission-free ETFs as well as improvements to the online user experience.

A few more features that warrant a mention include their dividend reinvestment tool that simplifies setting up dividend reinvestment strategies as well as additional Morningstar ratings categories for ETFs and mutual funds based on sustainability, which were launched in March of this year.

Another interesting development at Qtrade Investor is the lowering of the threshold to qualify for a transfer fee credit (up to $150) from $25,000 down to $10,000. Although not stated on the website, representatives from Qtrade have indicated this offer is open until the end of December. This update to their transfer fee promotion positions them atop the transfer fee offer group, ahead of second place RBC Direct Investing who requires a minimum transfer amount of at least $15,000 to be eligible for their transfer fee credit and well ahead of the standard amount of $25,000.

Looking at the big picture for Qtrade, with this long list of features, they are working to remove the ‘friction’ involved in becoming a client.

The combination of lowering pricing, expanded product selection (ETFs), improving accessibility to their platform, both in terms of technology (via mobile trading), as well as by implementing steps such as the transfer-in credit referenced above, mean that over the past year, Qtrade Investor has managed to make big strides in staying competitive with the larger bank-owned brokerages as well as their non-bank owned peers. While not calling out a winner in the upcoming online brokerage rankings, these elements certainly make Qtrade Investor seem like they’re going to finish 2016 much stronger than when they started.

Discount Brokerage Tweets of the Week

As this week’s election has proven, Twitter can spell the difference between election glory or defeat. For Canadian discount brokerages, this past week spoke volumes in terms of what prompted users to speak up and speak out about. Mentioned this week, CIBC Investor’s Edge, Questrade, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

TFSA trading

When is a trade not a trade? It’s a fine line to walk for those actively trading their TFSA accounts – something that is the source of a great deal of controversy. In this post from reddit’s Personal Finance Canada section, more than a few users chimed in to help provide their perspective and learning on when trading in a TFSA might not be so tax-free after all.

Into the Close

That’s a wrap for this week. If ever there was a TGIF card to play, it is definitely going to get played here. Of course, while it would be easy to recoil into sports, Netflix or some other well-deserved distraction, today more than any other it is important to remember and honour the sacrifice and service of the many men and women who helped fight for the freedom, democracy and way of life we enjoy in Canada. Thank you to our veterans and to those unsung heroes working to keep Canada safe and welcoming.

Posted on November 1, 2016 by user — Leave a comment

Discount Brokerage Deals & Promotions – November 1, 2016

*Updated Nov. 23* Nothin’ lasts forever, even cold November rain. It seems odd yet appropriate to reference a Guns & Roses song as we head into a new month of deals and promotions coverage of Canada’s discount brokerages. Like the band, however, deals & promotions are still rocking on even as we head into the last two months of 2016.

While it may feel a bit gloomy heading into a new month with no new offers to report, in reality there are still 23 26 active offers for DIY investors interested in opening an online trading account to take advantage of. Also, several sources from across the online brokerage space have hinted that a number of deals are in the pipeline, some of which may be launching this month. No need to sing the blues after all.

Another interesting piece of news on the discount brokerage deals front, which was reported in the weekly roundup from October 14th, reveals that there is a substantial mismatch between what online brokerages are and have been offering, and what it seems that DIY investors want.

Based on our survey from September, it is clear that DIY investors on the hunt for an incentive are much more inclined towards cash-back offers instead of commission-free trades. Other than those two types of offers, there really was little to no interest in other types of discount brokerage deals.

When compared against what is being pitched to investors, however, this might explain why so many DIY investors might be feeling ‘underwhelmed’ by the offers being pitched thus far.

The results from our most recent survey will also be published soon and they promise to have some very intriguing findings. In the meantime, check out our latest quick survey below.

New Deals

*Update Nov. 11: Virtual Brokers has relaunched their cash-back referral offer with a slight upgrade. Their latest cash-back referral offering now has three deposit tiers starting at a minimum of ~~$5,000~~ $1,000 and going up to $50,000+ and they’ve increased the maximum cash-back amount from $50 to $75. See table below for more details.

Qtrade Investor has also launched an upgrade to their transfer-fee rebate offer. The threshold to qualify for this offer has been reduced from $25,000 down to $10,000 making switching to Qtrade much more accessible. See table below for details.*

Nothing to report at the moment.

Extended Deals

Two offers from BMO InvestorLine that were scheduled to conclude at the end of October have been renewed and extended. BMO InvestorLine’s commission-free/cash-back offer has been extended into January whereas their refer-a-friend program has been extended well out into 2017, ending in June. See tables below for more information.

Expired deals

Qtrade Investor promotion in which DIY investors could purchase ETFs commission-free in October officially concluded at the end of the month. That said, it appears that Qtrade has also added 40 new commission-free ETFs into its lineup bringing the total number of commission free ETFs to 100.

Survey

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