Tag: Qtrade Direct Investing

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Discount Brokerage Weekly Roundup – November 17, 2017

If we didn’t need any more reminders that we’re hurtling towards the future faster and more furious than ever, we nonetheless got not one but two this week with Elon Musk’s mindblowing new Tesla semi-truck and updated roadster. What, you might be asking, does this have to do with Canadian discount brokerages? Well, simply put, Tesla’s re-imagining of the trucking industry is a reminder that no industry is safe from disruption by technology, and that includes the online trading industry.

In this edition of the roundup, we look at the recently published and highly-anticipated year in review series as told by the Canadian online brokerages themselves. From there, we’ll review the latest discount brokerage deal to cross the wires as well as some interesting opinions by one online brokerage CEO on the perils of bitcoin trading. Finally, we wrap up with the results of our scans of social media and the DIY investor forums for investor chatter.

2017: A look back on a very eventful year

Earlier this week we published our highly anticipated Canadian online brokerage ‘year in review and preview to 2018.’ This series, which featured participation from leaders from 9 of Canada’s online brokerages, provides a unique window into the performance and priorities for each firm in 2017 as well as a sneak peek into what DIY investors can expect for 2018.

We were genuinely excited by the responses and participation from Canada’s online brokerages. Not only did they chronicle some of the major milestones and accomplishments for 2017, we also were able to see some trends emerging across the responses we received, and have summarized several of them below.

One of the first and clearest trends that emerged across Canada’s online brokerages for 2017 was being able to harness web and trading technology and, in turn, improve user experience.

As financial services firms, Canada’s online brokerages face similar challenges that other financial service providers do in that they require constant responsiveness to changes in technology and consumer technology preferences. This past week, for example, there was news that BMO has created a voice-enable service that pairs with Amazon’s Alexa and also that RBC is field testing a robo-advisor.

Of course, as features and services evolve, online brokerages may be able to deliver more value to DIY investors without increasing commission pricing. The fierce competition among Canada’s discount brokerages mean that everyone is vigilant about enhancing perceived value to their clients by using technology. This past year, for example, saw firms such as National Bank Direct Brokerage drop commission fees on all ETFs or other firms, such as RBC Direct Investing and Credential Direct, launch personal-finance focused content to their clients.

Another important theme that emerged from the responses from Canada’s online brokerages about 2017 was that the trading experience is being fine-tuned across the board.

There are surprisingly many moving parts to the investing/trading process and the entire cycle from how trades are placed to managing and monitoring the status of open orders to keeping track of the documentation associated with an online trading account has seen improvements. BMO InvestorLine, for example, made accessing tax documentation smoother and both Questrade and TD Direct Investing improved the options trading capabilities for clients interested in these products.

In addition to the look back on 2017, several online brokerages provided a glimpse of what’s in store for DIY investors in 2018.

As we reported last week, Qtrade Investor actually published information on many of the enhancements they have planned or have just deployed, including removing account deposit minimums and new features for tracking contributions to registered accounts. However, they are not alone.

Other online brokerages, such as NBDB and TD Direct Investing are forecasting improvements to account opening processes, while on the active trader side of the spectrum, firms such as Interactive Brokers Canada and TD Direct Investing have upgrades planned to account and trade management planned for the near future.

Check out the full list of online brokerages in the year in review article here or by clicking one of the links below.

Scotia iTRADE deals in

Just in time for the Black Friday rush, one more Canadian online brokerage has released its own cash-back offer. This week, Scotia iTRADE rejoined the discount brokerage deals and promotions pool in a significant way by launching their latest offer: a tiered pre-paid Visa card for opening a new account.

Source: Screenshot from Scotia iTRADE website

As with previous promotions, this is a tiered offer that provides a cash back amount in line with the amount of assets deposited. Qualifying deposits start at $25,000 which will land a $50 pre-paid gift card and go up to $1200 for deposits of $1,000,000 or more. Check out the deals section for more details..

Interactive Brokers founder warns of Bitcoin Futures

The new world of online trading has expanded to include cryptocurrency. While still highly controversial, there have been recent developments that show signs that cryptocurrency trading is going mainstream – including the clearing of futures of bitcoin.

This past week, the founder and CEO of Interactive Brokers, Thomas Peterffy, took the bold step of issuing a stern warning to regulators and financial market participants about the potential systemic risk of clearing trades of bitcoin futures.

The ‘father of high-speed trading’ just put bitcoin on blast from CNBC.

One especially interesting nugget that he provided in the interview was that Interactive Brokers would be open to enabling clients trade bitcoin and even possibly bitcoin futures through the appropriate venue. The key takeaway, however, is that there needs to be a separation between bitcoin futures clearing organizations and organizations that also clear regulated securities.

Check out the interview he gave on CNBC above and read the notice he placed in the Wall Street Journal – it definitely helps put some the recent enthusiasm in bitcoin into perspective.

Discount Brokerage Tweets of the Week

From outages to wait times, most of this week’s tweets provide an interesting look into what happens when things go off the rails at Canadian online brokerages. Of course, there are a handful of positive ones in the bunch too. Mentioned by Canadian DIY investors were BMO Investorline, CIBC Investor‘s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, and TD Direct Investing.

From the Forums

Mini e-Series

TD Direct Investing’s e-Series funds are undoubtedly a hit with DIY investors. In this post from reddit’s personal finance Canada section, one reader was curious about how to optimize participating in the e-Series but minimizing the banking costs. Worth a read.

Starting Young

One of the great things about being young in 2018, aside from Snapchat and high-speed internet, is that many online brokerages have pricing or pricing breaks for younger investors. Find out what tips this young investor on reddit’s personal finance Canada section received when inquiring about the best online brokerage for young investors.

Into the Close

With all this talk of fantastical electric vehicles, it seems fitting to celebrate the weekend by recharging for the week ahead. Of course, traders will almost inevitably be looking for ways to ‘buy low’ for the upcoming Black Friday, so best of luck hunting deals inside of and outside of the stock (or cryptocurrency) market. Have a great weekend!

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2017 Canadian discount brokerage review & 2018 preview

Hard to believe how fast time flies. As we near the end of the 2017, we felt it was an appropriate time to reflect on what has been yet another eventful year for Canadian online brokerages. And, while we could comment on the rise of roboadvisors or the changing preferences of online investors, we figured it would be far more interesting to hear what Canada’s online brokerages had to say about their milestones in 2017 and what they have planned for 2018.

In total, we received submissions from 9 Canadian online brokerages and we’re excited to share these perspectives from, in many cases, the voices of the individuals leading these organizations.

In keeping with the spirit of the exercise, we’ll keep the commentary to a minimum but before diving in, we highlight three interesting themes we noted shine through from comparing all of the submissions. If there’s one takeaway for online brokerage industry however, it’s that brokerages can no longer afford to stand still.

Theme 1: It’s a technological arms race

While it hardly seems surprising that online brokerages would naturally be heavily reliant on technology, the rapidly changing nature of technology has required all of Canada’s online brokerages to become more adept at leveraging this technology in their favour.

Larger online brokerages have had to adapt their technology development cycles to be faster and more agile; smaller online brokerages have had to learn how to leverage technology to do more to compete with larger bank-owned brokerages and nearly all online brokerages have had to learn how to create a seamless trading experience across screens and devices.

As smartphones continue to surpass home computers in usage, price and functionality, and as internet speed and coverage increase, there’s a greater likelihood that consumers will be using smartphones for many aspects of the trading experience. A very interesting example of this from 2017 has been the investment in enhancing options trading capability by Questrade and TD Direct Investing.

A noteworthy mention is Interactive Brokers’ deployment of a ‘personal assistant’ style trading interface (called IBot) which offers a view of how ‘AI’ might find its way into online brokerage services and help online investors execute and manage trades with simplified text and spoken commands.

Theme 2: Delivering more value to DIY investors

In a fiercely competitive discount brokerage landscape, commission costs still stand out as one of the most (if not the most) important factor for many Canadian DIY investors to consider when choosing an online brokerage. While prices still have room to fall (and they are falling), the reductions in standard commission pricing are not likely to be as significant as they were in 2014 and as a result, other features have to help Canadian online brokerages stand out.

Enhancing the value that DIY investors receive, and more importantly perceive, is one strategy online brokerages can use to keep from having to lower trading commissions.

While none of the online brokerages who provided a submission lowered their standard commission pricing this year (so far), they have found ways to lower commission pricing on certain products – such as ETFs in the case of National Bank Direct Brokerage, or to enable DIY investors to use loyalty points to pay for commissions (RBC Direct Investing).

Other sources for enhancing value came from improving and creating DIY investor content. Whether it was through investor newsletters, blogs or other content sources and streams, a number of Canadian online brokerages were actively creating and curating DIY investor-focused content.

Theme 3: Focus on better trading experiences

A third interesting theme for 2017 was to improve the trading experience. Whether it was focusing on making complex trading strategies easier to execute (e.g. TD Direct Investing and Questrade deployed improvements to complex options trading execution) or improving management of holdings and documentation (as in the case of BMO InvestorLine and Qtrade Investor), there has been and will continue to be a lot of resources devoted to enhancing how and where online trading takes place.

Like a good Netflix series, we’ve released all of the submissions provided to us by Canada’s online brokerages – although there are no shadow monsters or stranger things (we promise). So, go ahead and binge-read about some of the highlights from 2017 and get a sneak peek at what’s in store for 2018.

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Discount Brokerage Weekly Roundup – November 10, 2017

For all the madness that’s been driving the world of cryptocurrencies higher, this past week seems to have introduced the first stumble in quite some time. In the stock market, there was also a stumble of sorts, perhaps the sign that expectations were out of sync with actual results. In either case, the lesson the markets always come back to is real results – which is something Canadian online brokerages are focusing more intently on heading into the end of the year.

In this week’s roundup, we take a look at some of the latest features launched by one online brokerage which will be sure to get the attention of other Canadian discount brokerages as well as DIY investors. From there we take an interesting snapshot of the latest events and developments in the online brokerage space as seen from social media. As usual, there’s also a lot of DIY investor commentary to be had in the discount brokerage tweets of the week and chatter from Canadian investing forums.

Getting more for less

Heading into the end of the year, the activity level at Canadian discount brokerages is showing no signs of slowing down.

This past week, some very important changes were rolled out at Qtrade Investor, one of Canada’s remaining non-bank-owned online brokerages, and a usual top ranking online broker in the Globe and Mail discount brokerage rankings.

The first, and arguably most salient improvements for DIY investors, is the removal of certain fees and fee thresholds. Qtrade Investor has now removed a quarterly administration fee (of $100) so long as individuals set up a recurring electronic transfer of at least $100 per month. In addition, Qtrade Investor has also removed the minimum deposit requirement (of $1,000) to open a new account.

These latest improvements are in line with recent enhancements to the online account opening process in that they also help to streamline account opening, especially for younger investors (most likely to have more modest portfolios).

As a bonus to dividend investors, Qtrade Investor has also updated its dividend reinvestment plan interface to make it easier to identify stocks that are eligible for DRIPs.

On a technical note, there are additional features which have been announced including a handy registered account centre that makes it easier to track contributions and withdrawals as well as additional portfolio tracking tools.

The full list of improvements and new features are available here. Also, be on the lookout next week for the release of exclusive features/content from Qtrade Investor as part of the SparxTrading.com online brokerage year in review series.

Spotted on Social Media

There are certainly tough gigs, however crawling through social media for content is not one of them. While it did take some restraint to avoid trending hashtags, listicles and the never ending …., we did manage to pull some interesting social media posts from or about Canadian online brokerages.

Options Education Day Toronto

This past week there were photos posted from the Toronto edition of Options Education Day which took place on November 4th. This was the last and largest of four events held across Canada and, interestingly enough, was the only one in which pictures were posted to social media. Both National Bank Direct Brokerage and Interactive Brokers Canada were sponsors of this event.

Spotted on the National Bank Direct Brokerage LinkedIn page was a snapshot of NBDB reps ready to field questions about options trading.

 

Also from the day were pictures from the Montreal Exchange’s Twitter feed which included shots of a very busy looking Interactive Brokers Canada table.

Social Finance Forum

Also spotted on Twitter this past week was a tweet from Scotia iTRADE announcing their participation in the 2017 Social Finance Forum in Toronto.

 

The tweets and coverage on social media from this forum were interesting for a number of reasons.

First, it was definitely interesting to see the number of firms and individuals who are active in the social finance space. The tie-in for Scotia iTRADE is in line with initiatives they launched earlier this year on socially responsible investing.

Another notable observation is that investors were in attendance and sought out this conference as a way to put their investment dollars behind projects that hold meaning to them. As the picture below shows, this conference offered one investor an idea of where to invest in a TFSA.

It will be interesting to monitor the trend towards socially responsible investing to see if other Canadian online brokerages not only start deploying these investment tools and options to their clients, but also to monitor whether they also start to show up in a more visible fashion on social media and at events like the Social Finance Forum in the future.

Online brokerages meetup in Montreal

Last month, online brokerages from across North America and across the globe converged in Montreal for the online brokerage summit. Produced by Trading Central/Recognia, this annual event taps into industry participants and commentators to take a snapshot of the state of the industry as well as where the trends are for DIY investors.

Spotted recently on the Trading Central LinkedIn feed was an interesting and insightful blog piece written by Mike Foy, from J.D. Power and Associates North American Wealth Management Practice, on some of the emerging trends and ‘disruptors’ in the online brokerage marketplace.

Discount Brokerage Tweets of the Week

Technical issues and customer service woes made their way onto Twitter this past week across the board. Mentioned in this week’s tweets were CIBC Investor’s Edge, Credential Direct, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing, and Virtual Brokers.

From the Forums

Going international

As the world becomes increasingly interconnected, there’s also an increasing interest in looking further abroad for trading opportunities. In this post from reddit’s Personal Finance Canada subreddit, there was an interesting commentary on the realities for Canadian DIY investors looking for online brokerages that let you trade international markets.

Limit(ed) orders

Record keeping is something that is very important for DIY investors to get right. Nonetheless it would be nice if online brokerages could figure out a way to make this easier. This post, also from reddit’s Personal Finance Canada thread, highlights the limitations encountered with one bank-owned online brokerage in trying to access historical trading data.

Into the close

That’s a wrap for this week’s roundup. Wherever the weekend takes you, we hope it’s a safe and enjoyable one. Of course, we also hope and encourage everyone to take some time over the weekend to remember and pay tribute to the brave women and men who made the ultimate sacrifice defending our freedom.

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Discount Brokerage Deals and Promotions – November 2017

*Updated Nov. 17* Just because Halloween’s over doesn’t mean there aren’t treats left over for Canadian DIY investors in November. Even though the RRSP contribution deadline for 2017 is still a few months away, Canadian discount brokerages will be starting to gear up for their ‘busy’ season, aka RRSP contribution season, which tends to peak in February and March. Investors who want to get a jump on their personal finances are starting to kick the tires on Canadian online brokerages which means that incentive offers are starting to percolate.

Discount Brokerage Deals Quick Nav

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

The good news for DIY investors searching for an online trading account is that there are still 23 or so offers available at the start of November.

By far, the most dominant category of offers is transfer fee promotions. So, it looks like almost all Canadian online brokerages are making it easier for DIY investors looking to jump ship to do so. Cash back and commission-free trading offers are the next most popular category, with the balance in this category tilted heavily towards commission-free trade offers.

Heading into the new month there is one new offer from BMO InvestorLine, a transfer offer from Credential Direct that resurfaced, and a slight modification to an offer from Desjardins Online Brokerage.

As always, if there are any promotions that you may come across that we haven’t mentioned, let us know in the comments section below.

Expired Offers

Heading into November, Scotia iTRADE’s personal finance story contest (#mymakeithappen) ended on October 31st. The final draw from the Apple watch will take place on November 24th.

Also expiring at the end of October was BMO InvestorLine’s initial fall cash-back promotion. A new promotion (see below) has been launched to replace it.

Extended Offers

The 1% commission credit offer from Desjardins Online Brokerage has been extended and modified slightly. The new expiry date for this offer has moved to January 31st, 2018 and the promo code to qualify for this offer has also been updated to DisnatTransfer. Another observation about this offer is that it appears to be more targeted towards asset transfers specifically rather than new account opening – i.e. this promotion is for DIY investors transferring from another online brokerage.

New Offers

*Updated Nov. 17 – It may have taken a while, but the deals and promotions turned it up a notch thanks to Scotia iTRADE this past week. This tiered deposit offer ranges from prepaid Visa cards of $50 all the way to $1200. Qualifying deposit amounts begin at $25,000. Be sure to read the table below for more info. *

*Updated Nov. 3 – CIBC Investor’s Edge has jumped into the promotional offer pool with a cash back offer directed at DIY investors interested in registered accounts – specifically RRSP and TFSA accounts. This cash back promotion offers between $100 and $400 cash for deposits ranging between $25,000 and $100,000+. See table below for more details.*

As of November 1st, BMO InvestorLine has officially launched its newest cash back promotion. This promo consists of three tiers, starting with a minimum deposit of $50,000 and ranging to $250,000+. As with previous offers, this promotion can also be combined with the refer-a-friend bonus which means that individuals opening a new account could receive an additional $50. This offer is good through January 1st, 2018. See the table below for more details.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatTransfer or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo January 31, 2018
Transfer at least A) $25,000; B) $50,000; or C) $100,000 into a new or existing RRSP, spousal RRSP or TFSA at CIBC Investor’s Edge before March 1, 2018 and you may be eligible for a cash back offer of A) $100; B) $200 or C) $400. Be sure to read terms and conditions for full details. A) $25,000 B) $50,000 C) $100,000 A) $100 B) $200 C) $400 Cash back will be deposited the week of May 4, 2018 (for transfers received by Dec. 31, 2017) or July 3, 2018 (for transfers received after Dec. 31, 2017). CIBC Investor’s Edge Cash Back Promo March 1, 2018
Scotia iTrade Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1M+ and you may be eligible to receive a pre-paid Visa gift card worth A) $50; B) $100, C) $200; D) $300; E) $600 or F) $1200. Use code VISA18 when signing up. Be sure to read terms and conditions for full details. A) $25,000 B) $50,000 C) $100,000 D) $250,000 E) $500,000 F) $1M+ A) $50 B) $100 C) $200 D) $300 E) $600 F) $1200 pre-paid card should arrive by July 31st 2018 Scotia iTRADE offer March 1, 2018
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $50,000; B) $100,000 or C) $250,000+ in net new assets and you may be eligible to receive up to A) $50; B) $100 or C) $300 cash back. In addition, eligible individuals can receive an extra $50 as part of the refer a friend program. Use promo code SPARXCASH when signing up for the cash back offer. Be sure to read the terms and conditions for more details on the offer. A) $50,000 B) $100,000 C) $250,000+ A) $50 B) $100 C) $300 Cash back will be deposited the week of Aug. 13, 2018. Fall cash back offer Phase 2 January 1, 2018

Expired Offers
Last Updated: Nov. 17, 2017 22:30PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2018

Expired Offers
Last Updated: Nov. 1, 2017 21:30 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,0000 or more to Scotia iTRADE and they cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo March 1, 2018
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatTransfer. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo January 31, 2018
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Fall cash back offer Phase 2 January 1, 2018

Expired Offers
Last Updated: Nov. 17, 2017 22:30 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Nov. 1, 2017 21:30 PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees STSF January 2, 2018 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $5,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Nov. 1, 2017 21:30 PT
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Discount Brokerage Weekly Roundup – October 20, 2017

So, the weekly roundup is back online. Unfortunate circumstances caused us to have to pause the roundup, but like any good trader, we’ve dusted ourselves off and are back in the saddle. And, now that we’re here, it’s time to catch up on quite a lot big news that’s happened in just a few short weeks.

In this edition of the we take a look at one bank-owned brokerage that has recently dropped their standard commission rates to a new low, potentially setting the stage for yet another wave of commission price drops. From there we’ll highlight some new features launched by several Canadian brokerages in a lightning roundup. Also, to get caught up on the conversations by DIY investors on Twitter we’ll be publishing the discount brokerage tweets of the week for the weeks the roundup has been on pause.

HSBC InvestDirect Drops Trading Commission Prices

If there was any doubt about a price war among Canadian discount brokerages, that doubt was all but erased earlier this month as HSBC InvestDirect dropped their standard commission pricing from $9.88 down to $6.88 just two years after lowering them from $28.88. The days of the standard commission rates at $9.95/$9.99 are numbered.

With this latest round of pricing cuts, HSBC InvestDirect has now become the lowest cost Canadian bank-owned online brokerage for both standard commissions and, as of November 6th, also for active traders. Active trader pricing is slated to drop to $4.88 per trade for individuals who execute 150 or more trades per quarter.

This latest move by HSBC InvestDirect displaces CIBC Investor’s Edge as the lowest cost bank-owned online brokerage (CIBC Investor’s Edge charges $6.95 per trade) and will soon displace Scotia iTRADE’s active trader pricing ($4.99).

The range for standard commission prices for standard equity trades at Canadian bank-owned brokerages now stands between $6.88 (HSBC InvestDirect) and $24.99+ (Scotia iTRADE), an almost 4-fold difference; even the difference between $6.88 and the current industry standard of about $10 appears to be substantial.

Perhaps the most surprising (or potentially unsurprising) outcome of this price drop is the lack of chatter online about this move.

HSBC InvestDirect is typically not as active with respect to marketing or advertising relative to other Canadian online brokerages. That, however, may soon change as their new pricing structure can garner instant attention and relevance for price-sensitive DIY investors.

Bank-owned brokerages outside of the big 5, such as National Bank Direct Brokerage with their commission-free ETF program and now HSBC InvestDirect are aggressively looking at winning marketshare through discounted pricing.

As word of this pricing drop will inevitably start to spread, and if HSBC InvestDirect should deploy an advertising campaign to let people know this is their new pricing structure, it’s safe to say that at least one of the larger players is going to have to respond in kind by lowering their rates – if not to match the $6.88 benchmark then to definitely go further. And, unlike National Bank Direct Brokerage’s focus on ETFs and relative concentration in Quebec, HSBC InvestDirect has a very strong presence in Western Canada, particularly BC, which could push directly against Qtrade Investor and Credential Direct – and of course TD Direct Investing – for marketshare.

One of the biggest challenges to HSBC InvestDirect, however, will be competing on a digital basis with other Canadian online brokerages.

From website user experience, content development/strategy, investor education, platform offerings, trading experience – in particular on mobile, there remain multiple areas in which other Canadian online brokerages have been investing in significantly over the past few years. As these feature sets come to be viewed as “standard” offerings, the value of lower-priced trading commissions will be offset by how convenient and stable the trading and account management experience is.

In the interim, it will be very interesting to watch what other bank-owned brokerages do in order to respond. Perhaps the easiest and most likely option for most online brokerages is to turn to a very compelling incentive offer (aka promotions). Whatever the case, DIY investors in Canada are bound to benefit which is great news.

New Feature Lightning Round

Disnat Classic Launches Streaming Quotes

Clients of Disnat Classic (a product of Desjardins Online Brokerage) which typically are considered to be the ‘investor’ rather than ‘trader’, now have access to a feature that can help monitor key investments in real time.

The Disnat Classic platform now enables up to 10 securities to be tracked in real-time with streaming quotes. For those who execute fewer than 10 trades per month (note the commission cost at Disnat Classic is $9.95 per trade) the data cost for TSX-only quotes is $30/month while those wanting TSX-V real-time quotes as well will be paying $55/month.

From a cost/benefit perspective the data cost for the number of symbols to monitor is quite high relative to other platform and data options available to DIY investors. Typically, browser based watchlists can track between 20 to 50 or more symbols in real-time so it is important to consider the need for real-time monitoring on a platform traditionally targeted towards less active investors.

That said, it is an interesting signal that enhancements to the platform experience for ‘investors’ are now available to edge them, albeit modestly, towards to the functionality used by traders.

Qtrade Investor Speeds Up Account Opening

Remarkably, in an industry (online trading) that relies on technology to the extent that it does and brands itself as technologically forward-thinking, the onboarding process at many online brokerages is still significantly dependent on manual, physical steps – all of which result in the process of opening an online brokerage account taking time measured in minutes and in some cases, days.

Some brokerages still require having to print out, sign and mail documents; others require visiting a branch in person while others now enable sign ups to take place entirely online.

It is against this backdrop that Qtrade Investor’s recent launch of online applications stands out as an important development for Canadian online brokerages.

The process to open an online brokerage account via the web at Qtrade Investor is advertised to take 10 minutes – which is significantly faster than at most other online brokerages and definitely quicker than what it would take to go the print/send method.

We haven’t yet done a full walk through of the sign-up process so real-world results may vary. And, as seasoned DIY investors know, opening an account is just the first step in being able to get up and running; accounts also need to be approved and funded – both of which can add time to the setup process.

That said, the key takeaway for DIY investors is that Qtrade Investor is working harder to make getting started with online trading simpler and significantly faster – something younger investors will no doubt demand from any online brokerage. The advertised account opening time is more in line with a robo-advisor than a traditional online broker, again, likely a factor that considers the younger investor’s notion of what’s acceptable in terms of ‘waiting period’.

Stay tuned for more details on this feature as it is poised to be an important feature if it can live up to the benchmark claim of being able to open an online trading account online in about 10 minutes.

Discount Brokerage Tweets of the Week

There’s quite the backlog of Twitter comments from Canadian DIY investors. Good thing the internet never forgets. Here’s a rundown of what was said over the past four weeks:

Week ending September 29th 2017

Week ending October 6th 2017

Week ending October 13th 2017

Week ending October 20th 2017

Into the Close

That’s a wrap on this week’s roundup. We’ve got some very interesting content coming over the next several weeks so continue to tune into SparxTrading or follow us on Twitter for updates on what’s coming around the corner.

To the loyal readers who have been waiting for the roundup’s return – we thank you for your patience and are looking forward to returning to our regularly scheduled program of keeping you up to date on the latest and most interesting developments in the Canadian online brokerage space.

Have a wonderful weekend!

 

 

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Discount Brokerage Deals and Promotions – October 2017

Even though the leaves are starting to change colour this month, it seems that this fall, not much is changing with Canadian discount brokerage deals and promotions.

Discount Brokerage Deals Quick Nav

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

For DIY investors hunting around for a special incentive offer before opening an online investing account, the good news remains that there are a number of offers to take advantage of.

Coming into this month, however, there were no new offers on the board. As the Canadian landscape of discount brokerages evolves, however, we’re forecasting some very interesting developments in the deals space this month and before 2017 is over. Most notably, the acquisition of Virtual Brokers’ parent company, BBS Securities, by CI Financial likely means that other online brokerages are going to have to decide to get in front of a deeper pocketed rival.

As always, we’ll keep an eye out on the latest offers to emerge through the month and if there are any offers that you think would be useful to our readers, feel free to let us know in the comments section below.

Expired Offers

Two offers from Virtual Brokers officially expired at the end of September. The promotions that were retired were the cash back and commission-free ETF trade offers.

Extended Offers

No offers were extended.

New Offers

No new offers were launched at the beginning of the month.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo December 31, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $100,000 or B) $250,000+ in net new assets and you may be eligible to receive up to A) $300 or B) $750 cash back. In addition, eligible individuals can receive an extra $50 as part of the refer a friend program. Use promo code SPARXCASH when signing up for the cash back offer. Be sure to read the terms and conditions for more details on the offer. A) $100,000 B) $250,000+ A) $300 B) $750 Cash back will be deposited the week of June 11, 2018. Fall cash back offer October 31, 2017

Expired Offers
Last Updated: Oct. 3, 2017 23:30PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTRADE account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2018

Expired Offers
Last Updated: Oct. 3, 2017 11:55 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo December 31, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Fall cash back offer October 31, 2017

Expired Offers
Last Updated: Oct. 03, 2017 23:35 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Scotia iTrade Share a story about a personal finance goal or moment (max 1000 characters) and complete the contest submission form and you may be eligible to win one of three monthly prizes of an Apple Watch Series 2. Contest is open to all Canadian provinces except residents of Quebec. Be sure to read contest terms and conditions for full details. n/a Terms & Conditions available here: Scotia iTRADE #MyMakeItHappen Contest; Entry link available here. October 31, 2017
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Oct. 3, 2017 23:35 PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees STSF October 31, 2017 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $5,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Oct. 3, 2017 23:35 PT
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Discount Brokerage Weekly Roundup – September 22, 2017

With the first day of fall arriving this week, it’s unbe”leaf”able how fast time flies. And while the news was busy reporting world leaders trading insults, stock market charts show that the investing world continues to be busy trading shares, as trends continue moving up and to the right. Curiously, charts tracking performance of Canadian online brokerages are hard to come by but fortunately we’ve put together something special for this edition of the roundup that looks at the trends in online brokerage performance.

This week, we take a deep dive into the latest Canadian online brokerage rankings from J.D. Power and crunch some numbers to uncover how Canada’s discount brokerages are keeping pace with changing investor needs. From there we’ll take a quick peek at what’s been happening on social media and what investors are talking about on the forums.

Rankings show Canadian DIY investors are happier than ever with online brokerages – sort of

The latest results from the 9th iteration of J.D. Power’s Canadian self-directed investor satisfaction study were published last week and paint an interesting, somewhat paradoxical, picture of the world in 2017 for DIY investors and Canadian discount brokerages.

On the one hand, the insights from a survey of over 2600 DIY investors surveyed in May and June of this year indicated that more than half of respondents indicated there is a “current or imminent need for full-service advice” suggesting that that online brokerages “have significant assets at risk of attrition if they are not able to meet this need.” Simply put, it looks like lots of DIY investors may be seeking to not DIY so much anymore.

Of course, why that insight is so interesting is because scores for DIY investor satisfaction with Canadian online brokerages have, at least for the past five years that we checked, not ever been this high on the J.D. Power rankings study. Top online brokerage this year, Desjardins Online Brokerage, managed to achieve a rating of 785 (out of 1,000), a score well above the highs achieved by Canadian brokerages since 2013. So what gives?

This was one a few curiousities that led us to take a step back to see what a long-term analysis of these annual survey results would reveal. After all, DIY investors looking for an online brokerage do so hopefully never having to look to change to another brokerage. The notion that maybe preferences or needs of investors are changing, especially when considering millennials, prompted us to look back on previous rankings for some additional context on these latest figures.

Canadian discount brokerage rankings, for the most part, present an annual snapshot into the opinions of investors or online brokerage researchers. While it does offer a ‘current’ view, one shortcoming of presenting data in this way is that it becomes tricky to establish what the track record is for a particular brokerage is over time. In the case of J.D. Power’s latest rankings, asking, for example, how consistent an online brokerage is at satisfying clients, might offer additional depth for someone looking for a longer term relationship with their online brokerage.

As such, we decided to put J.D. Power’s 2017 discount brokerage rankings into context by comparing results from the past five years’ (from 2013 to 2017 inclusive) worth of scores. And, to borrow from a buzzfeed style reference, what we found was very cool.

Now, before going down the data rabbit hole, we should mention that like investor preferences, the investor satisfaction study has also evolved over time – so take the year to year comparison with a grain of salt. Nonetheless, the rationale for comparing year over year results is based on the assumption that investor satisfaction (however it may be defined) is important as an end point.

To keep things simple, we’ve identified three things about the trends in the online brokerage data going back to 2013 that can add a lot of context for anyone thinking about opening an online brokerage account or even anyone thinking of jumping ship to another online brokerage.

Insight 1: Satisfaction is on the rise

The first very interesting insight is that the scores among Canadian online brokerages on the J.D. Power investor satisfaction study are improving for the Canadian industry as a whole.

This uptrend in satisfaction levels may be a reflection of the efforts put in by these brokerages to improve the customer experience overall, or (less likely) the lowering of standards by consumers as to what they’re going to get from an online brokerage. Based on efforts by big Canadian banks, for example, there have been numerous resources allocated to improving their image and client experience, in branches and online and it appears to be paying off.

Looked at another way, the good news is that Canadian DIY investors are more satisfied with their online brokerages than at any point in the previous five years. In fact, the firm that put in the lowest score in terms of investor satisfaction in 2017 (Questrade) scored 752 out of 1,000. To put that into context, in 2016 there were only two out of 10 firms with scores higher than 752 – BMO InvestorLine (762) and Desjardins Online Brokerage (774).

At the top end of the scale, Desjardins Online Brokerage, with a score of 785, earned a score higher than any other in the past five years and was followed closely by Qtrade Investor (778) which also scored higher than any other brokerage in the study over the past five years.

Insight 2: Brokerages are becoming more alike

Averages, however, don’t tell the whole story. Another very interesting observation is that the range between the top and bottom companies is narrowing. As the chart below suggests, scores for most Canadian online brokerages are converging making harder to distinguish between Canadian online brokerages.

Numerically the range between the highest and lowest reported scores fell from a high of 64 in 2013 and 2014 down to 33, a decline of almost 50%.

It will be interesting to see how online brokerages in Canada can differentiate themselves enough or create enough perceived value to encourage DIY investors to move assets from one firm to another. One way would certainly be through promotions. Another, however, as National Bank Direct Brokerage has demonstrated, suggests something bolder would be required. The J.D. Power survey of DIY investors was performed between May and June of this year, far in advance of the announcement that all ETFs at NBDB would be able to be traded commission-free. Even so, pricing is just one of a handful of factors that determine the scoring of the investor satisfaction study, so it will be interesting to see what happens in 2018.

Insight 3: Consistency counts

Finally, the third very interesting set of insights emerged by taking a long-term view of the Canadian online brokerage ranking data. If it sounds a bit math-y it is, but stick with it as it does provide some neat data.

We expected that firms that would be the most “predictable” or consistent, would have lower variation in satisfaction scores from one year to the next. We measured this by looking at the overall average of scores, and more importantly, at the standard deviation, or variability in the scores across time. Also, we expected that, if an online brokerage is doing a good job of keeping up with investor needs and preferences as measured by the investor satisfaction study criteria, then the scores should also be high.

So, in a nutshell, if the investor satisfaction scores are consistent and high that would make a strong case that the online brokerage is doing a consistently good job of satisfying its clients.

*note: gradients are applied to each column for improved visibility of high or low scores for each year; colours for standard deviation are reversed so low values are in green while high values are in red.

After crunching the numbers back to 2013, National Bank Direct Brokerage emerged as the best combination of strong satisfaction scores and low variation (standard deviation) from year to year. That is certainly a counterpoint to the drop they experienced in 2017 and it highlights the big picture that additional data can provide.

Another very consistent (albeit not as high scoring) firm was TD Direct Investing, which put in a close to average performance every year but whose clients also rated them as such. While it might not seem to be headline worthy, the reality is when it comes to business and investing, predictability is worth something.

It is also worth mentioning BMO InvestorLine in the long-term analysis as they also usually achieved better than average satisfaction scores with better than average consistency and so even though they have not won ‘top prize’ this year, data shows that they are a reliable choice to keep pace with investor needs.

At the other end of the consistency spectrum, firms with higher volatility in satisfaction scores also stood out, but not necessarily in a bad way. 2017 appears as a turnaround year for a pair of firms that have historically underperformed their peers in the investor satisfaction ranking.

The most evident change in performance was with Qtrade Investor, whose track record of scoring below average (going back to 2013) was handily shattered this year as they put in the second highest score (778). Interestingly, Desjardins Online Brokerage owns a significant stake of Qtrade Investor so the connection between these two online brokerages finishing at the top of the ranking may have something to do with these two firms comparing notes. Last week, there was also a piece in the Globe and Mail by Rob Carrick that provided additional context to Qtrade Investor’s strong performance in the Globe and Mail ranking of online brokerages vis a vis the J.D. Power rankings.

The other online brokerage that may be having a turnaround year is Scotia iTRADE. This year’s ranking was the first of the past five years in which Scotia iTRADE managed to score higher than average (albeit by two points). The fact that this was so different than years past is a signal that investor satisfaction with this discount brokerage was more positive in 2017 and is worth watching as they continue to roll out interesting initiatives (such as their social responsible investing tool).

As this analysis shows, there is something to be said for consistency. Unfortunately for many investors, innovation is about change and change comes with risks, so it is a double-edged sword when choosing an online brokerage that isn’t a trail-blazer or choosing one that is.

Even though how investor satisfaction is measured may change over time, everyone can agree that satisfied clients are generally a good thing. Taking the long-view on the most recent set of online brokerage rankings enables consumers to distinguish between who might be having had a unusually good (or bad) year, and who usually has good or bad year(s) when it comes to keeping clients satisfied.

Interestingly, the additional data from this year’s survey shows that providing access to advice, including robo-advice, as well as improving mobile trading experience (and user experience generally) might be areas for Canadian brokerages look to next to put more effort. The good news for DIY investors, however, is that it looks like much of what customers are saying about their online brokerages is good and that (hopefully) expectations of what makes an above average experience have been raised.

Discount Brokerage Tweets of the Week

Taking a peek under the hood at Canadian discount brokerage customer service this week. Mentioned by Canadian DIY investors were BMO InvestorLine, Questrade, RBC Direct Investing, Scotia iTRADE, and TD Direct Investing.

From the Forums

Making a switch

The grass may be greener for one online investor looking to move to the big green brokerage. In this post on reddit’s personal finance Canada section, one user asks for some more information about making the switch to TD Direct Investing.

North of the wall

In this post from reddit’s personal finance Canada subreddit, an online investor with a US trading account looks to Canadian DIY investors for suggestions on an online brokerage that is ETF friendly.

Into the Close

Congratulations for making it through a marathon roundup. We kicked things off with a corny pun so here are many more to close out on. Have a great weekend and enjoy a few well-deserved, corny laughs.

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Discount Brokerage Deals & Promotions – September 1, 2017

September is here and the fall selection of deals is almost upon us. With just a few weeks to go in the summer of 2017, the action in the Canadian discount brokerage deals section is nevertheless quite hot.

Discount Brokerage Deals Quick Nav

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Although there are no new online brokerage deals to report at the outset of September, there is a new offer from the set of Canadian robo-advisors we cover as well as some shuffling of expiry dates on existing offers.

The biggest news for DIY investors, however, is National Bank Direct Brokerage’s official launch of their commission free trading on all ETFs. While technically not a promotional offer, it does warrant mentioning here, since it is a game changer for Canadian online brokerages.  Check out the weekly roundup post on this offer for more insight.

For DIY investors in the market for a new online trading account or looking to switch online brokers, the good news is that there are plenty of offers available across all categories.  Most notably there are still 8 offers for cash back or commission credits (11 if you include the referral offers which have cash back offers attached) which means there’s some added incentive to consider certain brokerages. Of course, there’s also the exclusive SparxTrading offer for those interested in a Questrade account which is among the more competitive offers on the table for a sign up bonus.

As usual, we’ll be keeping an eye out for more deals/promos this month but if there’s anything you spot that could be of interest to other DIY investors, add it to the comments section below.

Expired Deals

Heading into September, there was one offer that officially expired. National Bank Direct Brokerage’s cash back promotion expired, leaving only three providers in this space that currently offering promotions.

Extended Deals

Desjardins Online Brokerage has once again extended their 1% commission bonus offer. The new deadline to take advantage of this offer is December 31, 2017.

New Deals

BMO SmartFolio added an interesting offer into the promotional mix by launching a cash back referral offer. Of the group of online-brokerage affiliated robo-advisors, this is the first cash back referral offer in which referrers and referees can each receive $50 cash. The nice thing about this offer (in addition to the cash back) is that it can be combined with the existing SmartFolio promotion (so long as the deposit conditions are met). Be sure to check out the weekly roundup for September 1st for a detailed look at this promo.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive a $50 cash back rebate per quarter. To receive the cash back rebate, at least 20 commission generating trades must be made within a specified quarter. Use promo code: CSHBKQTR17 to access this offer. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) per quarter (up to $200 cash back over the total period) To qualify 20 trades must be made within a quarter. $50 cash will be rebated in the following quarter. Eligibility period ends June 2018. For more information, click the terms and conditions here September 30, 2017
Open and fund a new account with Virtual Brokers with a deposit of at least $5,000 and receive cash back commission rebates on the first 20 Canadian or US ETF trades made by September 30, 2017. For commission-free Canadian ETFs use promo code: CADSETF2017 and for US ETFs use promo code: USSETF2017. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) Trades must be completed by Sept. 30, 2017. Cash rebates will be deposited in Feb. 2018. For more information, click the terms and conditions here September 30, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo December 31, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $100,000 or B) $250,000+ in net new assets and you may be eligible to receive up to A) $300 or B) $750 cash back. In addition, eligible individuals can receive an extra $50 as part of the refer a friend program. Use promo code SPARXCASH when signing up for the cash back offer. Be sure to read the terms and conditions for more details on the offer. A) $100,000 B) $250,000+ A) $300 B) $750 Cash back will be deposited the week of June 11, 2018. Fall cash back offer October 31, 2017

Expired Offers
Last Updated: Sept. 1, 2017 11:55 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2018

Expired Offers
Last Updated: Sept. 1, 2017 11:55 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo December 31, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Fall cash back offer October 31, 2017

Expired Offers
Last Updated: Sept. 01, 2017 11:55 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Scotia iTrade Share a story about a personal finance goal or moment (max 1000 characters) and complete the contest submission form and you may be eligible to win one of three monthly prizes of an Apple Watch Series 2. Contest is open to all Canadian provinces except residents of Quebec. Be sure to read contest terms and conditions for full details. n/a Terms & Conditions available here: Scotia iTRADE #MyMakeItHappen Contest; Entry link available here. October 31, 2017
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Sept. 1, 2017 11:55am PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees STSF October 31, 2017 SmartFolio New Account Promotion
Cash Back – Referral BMO SmartFolio clients will receive $50 cash back for every friend or family member who opens and funds a new SmartFolio account. Friends and family referred to SmartFolio will receive $50 cash back for opening and funding an account, plus automatic enrollment into SmartFolio’s mass offer in market at the time. See offer terms and conditions for more details. $5,000 $50 cash back (referrer) $50 cash back (referee) Unique link generated from SmartFolio required. None SmartFolio Website
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Sept. 1, 2017 11:55 PT
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Discount Brokerage Weekly Roundup – August 4, 2017

August is finally here and what a month so far. The Dow Jones touched a new all-time high, the US President’s popularity is finding a new low, and Canadian online brokerages are already stepping up their game in anticipation of the end of 2017. With only one month to go before September rolls around, a select group of Canadian online brokerages appear to be trying to capture as much of the spotlight before the DIY investing busy season begins its kickoff in the fall.

In this edition of the roundup, we look at the latest iteration of the deals & promotions being put forward by Canada’s online brokerages – including a rare sneak peek at one bank-owned brokerage’s offer set to launch next week. Following that, we’ll wade into the world of content marketing and the maneuvers that another bank-owned online brokerage is using to build out investor content and interest. From there we’ll see what DIY investors had to say on social media as well as in the investor forums.

The Chart of the Deal

As the calendar flipped to August this past week, the Canadian discount brokerage deals and promotions activity signaled that the news is still good for DIY investors shopping for an online investing account. Weekly roundup readers are in for an added bonus, however as, this edition of the roundup features an exclusive first look at a new BMO InvestorLine offer set to hit the tape next week.

First a recap. Heading into this month there was a little bit of turnover from Scotia iTRADE and Qtrade Investor, both of which had offers that expired.  Offsetting the decline was a new contest offering from Scotia iTRADE, which is profiled in more detail below, as well as an extension in the managed ETF department coming from BMO SmartFolio which extended its discounted management fee promotion through to the end of October.

From a numerical standpoint, however, the deals crop is still healthy, with 23 on the board for investors to choose from. An interesting observation, however, is that while there is participation from a wide array of brokerages in the transfer fee promotion category, it is a narrow group of online brokerages competing in the most popular segment with DIY investors: the cash-back or commission-free trade space.

This month (so far) it’s BMO InvestorLine, Desjardins Online Brokerage, Questrade and Virtual Brokers who are offering up either a cash-back or commission-free trade offer into the general marketplace. Scotia iTRADE, who previously did have an offer in this category, does offer a cash-back arrangement but this is done through its refer-a-friend program and as such is not quite part of the same group of offers as the cash back or commission-free trades open to the general public.

Drilling down further, it appears that the larger institutions, such as BMO and Desjardins, have offers targeting (or accommodating) individuals with higher deposit amounts (at least $100,000), whereas non-bank-owned brokerages such as Questrade and Virtual Brokers have offers with much lower thresholds to qualify. Interestingly, in the referral program category, there are two bank-owned brokerages, Scotia iTRADE and BMO InvestorLine and only one non-bank-owned brokerage, Questrade. It is the latter, however, which has an offer for deposits over $100,000 ($250 cash back).

Behind the Curtain: A look at BMO InvestorLine’s Upcoming Promo

For avid readers of the roundup, this month’s deals recap comes with an added treat, namely an exclusive first look at BMO InvestorLine’s latest offer that’s slated to go live next week (August 8th).

So, what’s under the hood of BMO InvestorLine’s upcoming cash back deal?

The latest promotion from BMO InvestorLine offers new or existing clients either $300 or $750 cash back depending on the deposit size. Deposits ranging between $100K and $249K qualify for the $300 cash back while deposits of $250K or more may qualify for the $750 cash back. In terms of timing, this new fall promotion runs from August 8th to October 31st.

This new ‘fall promotion’ replaces the outgoing summer cash back offer which offered up to $1200 in cash for deposits of at least $200K. While the new offer is not as high from a cash rebate point of view, it does have a lower qualifying deposit tier of $100K which opens cash rebate up to a wider user base.

What is interesting to note about this new offer, however, is that there are few extra perks that this promotion can be combined with which can increase the value by up to $250.

As part of their latest offer, BMO InvestorLine is willing to cover up to $200 for individuals switching from another online brokerage. The fact that BMO InvestorLine is now advertising their transfer fee coverage is somewhat new.

While it has been offered for quite some time, transfer fee coverage has not been widely publicized (BMO InvestorLine’s outgoing offer also advertised that users could also qualify for $200 in transfer fee coverage) by InvestorLine. A comparison of the current transfer fee offers shows, however, that $200 in transfer fee coverage is higher than any currently advertised transfer fee amount.

Another interesting feature of BMO InvestorLine’s latest promotion is that it can be combined with their “Refer a Friend” program. This means that new clients who are referred to BMO InvestorLine by an existing BMO InvestorLine client, can also receive an additional $50 in cash back (the referring party also gets $50 cash back for the referral). Currently, BMO InvestorLine, along with Scotia iTRADE, enable their referral offers to be combined with another promotional offer.

In addition to the self-directed investing promotion news, BMO SmartFolio, their online managed ETF portfolio service, also kicked off the month with an extension of their ‘no management fee’ promotion which offers the first $15K managed for free for one year.

The latest moves by BMO InvestorLine show that they’re continuing to target larger deposit sizes for their cash back offerings. With this fall campaign extending almost to November, it will be interesting to watch the response from online brokerage competitors to see if more cash back offers will be coming to the table. In particular, we will be watching to see just how long the bank-owned brokerage group will let BMO InvestorLine’s cash back promotion go unchallenged especially when competition for DIY investor attention and business is higher than ever.

[*disclosure note: SparxTrading.com has a referral program in place with BMO InvestorLine and BMO SmartFolio and may receive compensation for individuals opening a BMO InvestorLine account with code SPARXCASH or a SmartFolio account with code STSF and/or clicking through to the BMO InvestorLine or BMO SmartFolio websites]

Scotia iTRADE’s Making Content Happen

Many investors are familiar with the phrase: nothing ventured, nothing gained. As the world of online brokerages continues to evolve to rely more heavily on content to capture the attention and interest of DIY investors, the latest move by Scotia iTRADE appears to be yet another signal that they’re actively looking to sidestep some more traditional marketing in favour of something more content-rich.

This past week, Scotia iTRADE launched their latest foray into the content world, the #MyMakeItHappen campaign. Normally advertising or marketing efforts aren’t quite a story, but what is interesting about this particular approach is that Scotia iTRADE is looking for individuals to share their stories about how financial products or services are a part of reaching their personal milestones. Rather than take the approach of characterizing ‘personas’ the approach taken by Scotia iTRADE focuses on “life’s moments.”

In an environment where competition between online brokerages is quite fierce, and the service provided (trade execution) is fairly commoditized, the need to make things interesting, relevant and unique is what may ultimately sway individuals to try one brokerage over another. For Scotia iTRADE, this new campaign offers a fresh voice to online brokerages talking ‘at’ customers and instead lets investors talk to each other. In many respects, it’s a sign that the thinking has shifted to the “web 2.0” model of user generated content can offer deeper engagement than something an internal team could cook up.

Screenshot from Scotia iTRADE #MyMakeItHappen

Of course, to help incentivize individuals to participate, Scotia iTRADE has also incorporated a contest draw for one of three Apple iWatch series 2 smartwatches – something that will likely pique the interest of Apple fans (and perhaps a few Android fans as well). This contest is open to residents of all provinces except Quebec, and that, according to Scotia iTRADE, is because the current social media channel for Scotia iTRADE is offered in English only and would not provide the kind of user experience they would hope for their French speaking client base.

How things are supposed to work is that individuals can submit (for free) a story about they’re “achieving short-term investment goals, realizing long-term dreams – and everything in between.” This intentionally broad guideline enables many different types of stories to be shared and, frankly, will make for an interesting compilation assuming a large number or variety of stories are shared.

To control for the risk of essentially opening up a microphone to the investing public in Canada, Scotia iTRADE’s marketing team will review and curate the stories submitted. The terms and conditions themselves spell out what is or isn’t permitted, and the content will be policed so there’s a good chance that what makes it through is safe for general consumption. What will be interesting to watch for is if individuals share not just positive, inspirational messages but also realistic ones too – like being caught in an investment in a company that didn’t end up succeeding, or being charged high fees.

For Scotia iTRADE, this experiment, regardless of the outcome, will be sure to provide some interesting lessons in the world of content management, and especially in the world of user generated content.

We will continue to monitor this campaign as it progresses but for now, individuals interested in keeping an eye on what’s happening can follow the hashtag #MyMakeItHappen on Twitter or monitor the landing page for the contest. In all likelihood, many of Scotia iTRADE’s competitors will also be watching with intrigue to find out exactly what will happen next.

Discount Brokerage Tweets of the Week

An interesting blip this week as bank-owned brokerages saw an uptick in DIY investor chatter. Mentioned this week were Questrade, RBC Direct Investing, Scotia iTRADE and TD Direct Investing.

From the Forums

Looking for an online brokerage

This past week there was an interesting appearance of a couple of posts by DIY investors asking about online brokerages. One of these posts, for example, from reddit’s personal finance Canada section, looked at the pros and cons of familiar dance partners Virtual Brokers and Questrade.

Too much robo?

In this post on reddit’s personal finance Canada thread, one user asked when is it worth it to give the robo-advisor a try and when it is worth it to go it alone. For individuals on the fence or curious about robo-advisors vs DIY investing, it’s worth a read.

Into the Close

That does it for another week. A quick reminder that Canadian markets will be closed on Monday in observance of the Ontario Civic holiday. With lots of options to enjoy the weekend, hopefully you can have some fun with people that you enjoy spending time with (see pic below). On behalf of everyone here at SparxTrading.com, have a safe & enjoyable long weekend!

 

[*Editor’s Note: The article has been updated to include Scotia iTRADE’s as another online brokerage that enables their referral plan to be combined with existing promotions in provinces where the referral plan is eligible]

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Discount Brokerage Deals & Promotions – August 1, 2017

It’s hard to believe but August is already upon us. That’s right, this is the last full month of summer and in just a few weeks, activity in the markets and with investors is poised to ramp up as summer vacations come to an end. For Canadian online brokerages (and robo-advisors too), however, they’re still hard at work figuring out how to win the attention of Canadian investors.

Discount Brokerage Deals Quick Nav

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Heading into a new month, there is still a healthy selection of discount brokerage deals and offers for DIY investors to choose from. Encouragingly, there are some new (and soon to launch) offers to replace a handful of expired offers. For the most part, however, it’s steady state from July – for now.  Keep reading to get the latest information on offers from Canada’s discount brokerages and as always, let us know in the comments section below if there are any offers that Canadian DIY investors might want to hear about.

Expired Deals

There were two offers that expired at the end of July. The first, from Scotia iTRADE, was their free trade + free movie points offer. With Scotia iTRADE’s ability to tap into the ‘free movie’ well, pairing trades with free movies was an interesting and unique offering for the bank-owned online brokerage to put forward.

The second offer to officially expire at the end of July was the commission-free trading of Canadian ETFs from Qtrade Investor. Offering an ‘all you can trade’ approach was an interesting venture by Qtrade Investor into ‘commission-free’ trading of all Canadian ETFs and is reminiscent of the strategy National Bank Direct Brokerage used and ultimately predated the move to allow for commission-free trading on all Canadian ETFs a few years later.

Extended Deals

In the robo-advisor department, BMO SmartFolio extended their offer to waive management fees for the first $15K deposited into a new account. The new expiry date to take advantage of this offer has been extended to October 31st.

New Deals

*Update: Aug. 21 – BMO InvestorLine has added a new cash back promotion for the fall. The deal launched on August 8th and will run until October 31st and features two tiers of cash back incentives. The first tier requires a deposit of at least $100,000 to qualify and features a cash back of $300. The next tier starts at deposits of $250,000+ and offers up a cash back rebate of $750. Both offers may also be combined with a refer a friend bonus. See details below*

Out of the gate, Scotia iTRADE is taking a very creative approach with a new campaign to hear from investors about their money goals. Tied to this campaign is a contest for an Apple iWatch (series 2) which is valued at $549 CAD. There’s lots to unpack about this contest, but for DIY investors interested in a chance to win an Apple iWatch, Scotia iTRADE’s latest promotion could be an interesting way to do so.

For those interested in BMO SmartFolio (and those who already have an account), there is a new refer-a-friend bonus that gives $50 cash to both the referrer and referee. Most notably, this referral offer can be combined with the existing BMO SmartFolio promotion.

Also officially launching this month will be another offer from BMO InvestorLine. We can’t release details on it just yet, but it will be a cash back offer that will replace the soon to expire offer currently being offered until August 8th.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Qtrade Investor is offering commission-free ETF purchases for all clients (new and existing) for July 2017. See details link for full terms, conditions and pricing. $1,000 commission fees waived on Canadian listed ETF purchases Valid for Canadian listed ETF purchases made in July 2017. For more information, click here July 31, 2017
Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive a $50 cash back rebate per quarter. To receive the cash back rebate, at least 20 commission generating trades must be made within a specified quarter. Use promo code: CSHBKQTR17 to access this offer. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) per quarter (up to $200 cash back over the total period) To qualify 20 trades must be made within a quarter. $50 cash will be rebated in the following quarter. Eligibility period ends June 2018. For more information, click the terms and conditions here September 30, 2017
Open and fund a new account with Virtual Brokers with a deposit of at least $5,000 and receive cash back commission rebates on the first 20 Canadian or US ETF trades made by September 30, 2017. For commission-free Canadian ETFs use promo code: CADSETF2017 and for US ETFs use promo code: USSETF2017. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) Trades must be completed by Sept. 30, 2017. Cash rebates will be deposited in Feb. 2018. For more information, click the terms and conditions here September 30, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo September 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $100,000 or B) $250,000+ in net new assets and you may be eligible to receive up to A) $300 or B) $750 cash back. In addition, eligible individuals can receive an extra $50 as part of the refer a friend program. Use promo code SPARXCASH when signing up for the cash back offer. Be sure to read the terms and conditions for more details on the offer. A) $100,000 B) $250,000+ A) $300 B) $750 Cash back will be deposited the week of June 11, 2018. Fall cash back offer October 31, 2017

Expired Offers
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least $200,000+ in net new assets and you may be eligible to receive $1,200 cash back. In addition, eligible individuals can receive a 60-day trial of BMO MarketPro and have transfer fees covered up to $200. Use promo code SPARXCASH when signing up for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200,000+ $1,200 Cash back Cash back will be deposited the week of March 12, 2018. Summer cash back offer August 7, 2017
Last Updated: Aug. 21, 2017 10:30 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2018

Expired Offers
Last Updated: Aug. 1, 2017 12:30 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo September 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Fall cash back offer October 31, 2017

Expired Offers
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Summer cash back offer August 7, 2017
Last Updated: Aug. 25, 2017 10:30 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Scotia iTrade Share a story about a personal finance goal or moment (max 1000 characters) and complete the contest submission form and you may be eligible to win one of three monthly prizes of an Apple Watch Series 2. Contest is open to all Canadian provinces except residents of Quebec. Be sure to read contest terms and conditions for full details. n/a Terms & Conditions available here: Scotia iTRADE #MyMakeItHappen Contest; Entry link available here. October 31, 2017
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none

Expired Offers
Last Updated: Aug. 1, 2017 12:30 PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees STSF October 31, 2017 SmartFolio New Account Promotion
Cash Back Open and fund a new Investcube account with National Bank Direct Brokerage and deposit with at least A) $10,000; B) $50,000; C)$200,000; or D) $300,000+ and you may be eligible to receive a cash back deposit of either A) $50; B) $200; C) $400 or D) $600. See offer terms and conditions for full details. A) $10,000 B) $50,000 C) $200,000 D) $300,000+ A) $50 cash back B) $200 cash back C) $400 cash back D) $600 cash back CUBE2017 August 31, 2017 Investcube Cash Back Promotion
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: Aug. 1, 2017 12:30 PT