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Discount Brokerage Weekly Roundup – September 25, 2015

For some, this week started off about as bad as a post-Oktoberfest wurst nightmare scenario could be. The world awoke to major automaker Volkswagen admitting that there was something strange in the air with their emissions ratings. Of course while their stock was getting pummeled, traders also saw the opportunity to give Palladium, one of those important metals for those not so environmentally friendly diesel vehicles, one of its best rallies in a while. Competition can make companies do some crazy things.

Of course for Canadian discount brokerages, competition is nothing new. What is new, however, is just how nimble with technology they will have to become to effectively compete for the investors of tomorrow.

In this week’s roundup we take an exciting exclusive first look at one online brokerage’s new website and how they are building out their technology offering. Next we take a quick look at the interesting angles around the latest discount brokerage ranking results announced earlier in the week. After that we highlight yet another deal in the promotional race and cruise through the tweets from this week, investor education events and close out with some interesting dividend-themed forum chatter.

Sneak Peek at Qtrade Investor’s New Website

In a SparxTrading.com exclusive, we’ve managed to get our fans a first look at the new Qtrade Investor website, set to launch within the next few days.

As has been the trend for 2015, Canadian discount brokerages have spent a lot of time and effort in trying to refresh and modernize their websites. Without putting a number on how old their previous site was, Qtrade Investor’s latest website looks and feels like a modern experience.

Their new website front end experience is built for a multiscreen world and should accommodate smartphones, tablets, phablets, laptops and desktops. The layout is simple and contemporary as is the messaging. Their new design direction is also a subtle way to refresh the look and feel of Qtrade visually.

When asked what prompted the change on their part, Qtrade told us:

“Our conversations with self-directed investors and traders have led us to a better understanding of what’s important to them when choosing an online broker. The new public face of the Qtrade Investor website is clean, engaging and easy-to-use. We have also featured valuable educational articles, guides and videos for new and experienced investors.”

Qtrade Investor’s New Website (source: screenshot)

We’ll be sure to bring readers more details when Qtrade’s website fully launches however it looks like there are some very exciting features planned for their new site.

One of the big commitments that Qtrade Investor has recognized and followed through on is the improvement of user experience. Their mobile trading offering, in the span of two years, has gone from fairly standard to competitive.

Just this week Qtrade Investor joined the small list of Canadian online brokerages whose mobile apps are supported on Apple Watch.

What’s clear is that the pace of change in technology is accelerating and one of the new benchmarks DIY investors are going to demand be met is how technologically responsive their brokerage is. For Qtrade Investor, the new responsive website and roll-out of a leading edge online access point are two big strides that other brokerages are going to have to work much harder to catch up to.

Be sure to keep ‘watching’ @SparxTrading on Twitter for more details.

JD Power Discount Brokerage Rankings Crown National Bank Direct Brokerage

It’s like Déjà vu all over again. Almost 2 years after National Bank Direct Brokerage took top spot in the JD Power Investor Satisfaction Survey, NBDB managed to do it again handily beating out the rest of Canada’s most popular brokerages and displacing their cross-town rival Desjardins Online Brokerage. And what a difference 2 years can make.

Since NBDB’s win in 2013 the world of Canadian discount brokerages has been turned upside down by changes in standard commission pricing, powerful mobile devices as well as the proliferation of roboadvisors. If there’s one rule in the world of Canadian online brokerages, it appears to be step up or step back.

While we’ll save the deep dive on these rankings for an upcoming post, here’s a quick preview of some interesting observations about this year’s JD Power Discount Brokerage Investor study results.

First, this year, there are three more discount brokerages being ranked than there were last year. Specifically this year Questrade, Qtrade Investor and HSBC InvestDirect returned to the rankings after not being evaluated in 2014. Most interesting is that Questrade’s return to this list puts it high enough on the list to position itself as the highest ranked of the independent discount brokerages. For Qtrade Investor and HSBC InvestDirect, their return was not as stellar landing at 8th and 10th out of a field of 10.

Ratings on JD Power Discount Brokerage Survey from 2013 to 2015

Of course, coming in ‘last’ or ‘first’ in 2015 doesn’t exactly mean the same as it did in the past. Looking at the range between the top and bottom scores from 2013 to 2015, the gap has narrowed considerably. That’s not great news for the online brokerages at all who are now going to have to put their creativity into overdrive to do something that DIY investors are genuinely going to get excited about.

Range between highest and lowest scores on JD Power Canadian Discount Brokerage Rankings 2013 to 2015

Finally, and strangest of all, of the firms that have had the largest positive changes from 2013 to 2015 (Questrade, RBC Direct Investing and Scotia iTRADE), it is remarkable that Scotia iTRADE still continues to occupy the lower end of the ranking spectrum.

As of this September, they are now the only discount brokerage on this list to have standard commission pricing over $10. As CIBC Investor’s Edge may exemplify, just having low commission fees isn’t enough to get investors thinking about ‘satisfaction’. Not having competitive standard commission fees, however, is almost a sure fire way to make DIY investors harder to please.

Stay tuned for the full run down on this year’s JD Power Discount Brokerage results.

Virtual Brokers Launches Back-to-School Promotion

Once again it’s Friday and there’s more good news for DIY investors – at least the students. Virtual Brokers publicly launched their latest promotion today in a bid to step back into the deals ring. Their latest offer is a $50 cash back promotion for investors who are qualified students or recent (within two years) graduates with a deposit of at least $1,000. With the addition of Virtual Brokers’ latest deal, the count of live offers climbs to 15 promotions from discount brokerages as we head into the final few days of the month. Check out the deals and promotions section for more info.

Discount Brokerage Tweets of the Week

This past week on Twitter, Questrade stood out once again as the discount brokerage generating and responding to the online buzz. While webinars are generally not newsworthy announcements, in Questrade’s case, their webinar featuring OTC Markets took place this week alongside (conveniently) the launch of a few more actively managed ETFs. Interestingly, there was a comment of a user who just couldn’t let the design bug go without saying something to Questrade – it seems s/he felt justified in saying something. Click below to read this weeks tweets.

 

Event Horizon

Fall is in full swing, and it’s an exciting week ahead for discount brokerage-sponsored investor education events. Here are some upcoming sessions that may be of interest to dividends enthusiasts, and those who want to learn about ETFs, put options and technical analysis. September 28th TD Direct Investing – Dividends | Important Dates and Details to Know September 29th TD Direct Investing – Asset Allocation and ETFs feat. Bruce Sellery and Pat Chiefalo September 30th Scotia iTRADE – The Power Of the Put Option with AJ Monte TD Direct Investing – Introduction to Technical Analysis

From the Forums

DRIP it like it’s hot

In this post from reddit’s PersonalFinanceCanada section, RBC Direct Investing and Questrade get pitted head to head when it comes to dividend investing – specifically for someone interested in having their money grow with dividends. An interesting perspective on price vs convenience.

The Divid-end of the Road

In another dividend investing-themed post, this time from RedFlagDeals, a few dividend investors appear to be brewing about the troubles of receiving US dividends without incurring currency exchange fees. It’s a lot to take in from the beginning but an interesting view on how to win or lose DIY investor clients.

Into the Close

That’s a wrap for this week’s roundup. Have a great weekend, rest up and have fun dreaming up the next big thing. In the meantime, here’s some more of that ‘boredElonMusk’ to get you thinking….

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Discount Brokerage Weekly Roundup – September 11, 2015

For such a short week, there was certainly a lot of activity to go around. Many students started school; Apple launched its latest set of toys, Tom Brady laced up for the official start of the new NFL season. Even volatility seemed to be, well, volatile. Yes, for better or worse change is the market’s only constant. To borrow from the launch of the latest iPhone: The only thing that’s changed is everything.

In this week’s roundup we take a look at the ‘back to school’ themed activities that permeated across the discount brokerage and DIY investor landscape. Next, we take a look at the current contests being run by Canadian brokerages as a slightly different approach to get the attention of investors. This week’s discount brokerage tweets also reveal an interesting mix of conversations. Finally we’ll showcase some of the upcoming investor education events and close out with the latest forum chatter from Canadian investors.

Kicking it Old School

This past week there were a number of very interesting moves made by several Canadian discount brokerages that all had a distinctive ‘back to school’ theme to them.

Starting first with Virtual Brokers who was literally going back to schools to do some promotional activity. As spotted on their Twitter account, Virtual Brokers visited the campuses of three universities this week: Ryerson, University of Toronto Mississauga and McMaster.

While post-secondary students typically don’t have lots of extra funds to invest, there are a number of strategic sub-groups within the university crowd that make sense for a discount brokerage to build awareness with.

Like several other brokerages, Virtual Brokers has younger, cost-conscious investors on their wish list. To that end, Virtual Brokers has developed student oriented products, such as the Kick Start Investment Program which are directly being pitched to students and recent graduates.

So, while it may be tough to command the attention of undergrads between pub crawls and frosh week nuttiness, Virtual Brokers looks like they’re putting a more personal approach into their online brokerage image.

Putting Energy into Education

Another non- bank-owned brokerage, Questrade, was also up to some creative education-themed marketing. Coming up later this month Questrade is holding an investor education webinar on a popular investment area for many Canadian investors: the energy sector.

The session, entitled the 2015 energy investing outlook webinar, is being presented by the OTC Markets Group in association with Canadian Oil Sands Limited, Canadian Energy Services and Technology Corp and McMillan LLP. The agenda for Questrade’s upcoming webinar is an interesting one.

Topics to be covered include an introduction to the energy sector, strategies energy company executives use to manage capital and preserve dividends, the impact of currency fluctuations on energy companies and how to read financial statements from energy companies.

Unlike other discount brokerages such as Scotia iTrade or TD Direct Investing who tend to hold frequent investor education events, Questrade appears to be leaning towards doing less frequent but bigger events. Earlier this year, Questrade also ran an event that featured key speakers from the Canadian financial media that looked at investing trends for 2015.

The session is scheduled to take 75 minutes with 60 minutes for the presentation and 15 minutes for the question/answer period. For more information on this webinar, click here.

Intuition to Win Tuition

Taking a different approach to the back-to-school season, BMO InvestorLine is banking on promotions and contests to win over younger investors. Specifically, BMO InvestorLine has decided to extend their commission-free trade youth promotion into the fall.

At the outset of September the InvestorLine website did not have the updated dates and offer, however the information eventually made its way up there.

As an extra incentive, BMO is also running a contest with a top prize of $10,000 towards tuition at a post-secondary institution as well as $500.00 towards books. Eligible individuals who open an InvestorLine ‘Young Investor Account’ can qualify for this prize draw.

For those who prefer to go the ‘no purchase necessary’ route or who have a light course load, there is an option to submit a (legibly) handwritten 500-800 word essay on “why students should plan their financial future.”

Un-Contested

With interest in investing and trading picking back up again as we head into the fall, Canadian discount brokerages are definitely looking to get the attention of DIY investors. In addition to the regular slate of cash-back or commission-free trade offers, some brokerages also use contests strategically to get the attention (and contact information) of investors.

As mentioned above, BMO InvestorLine in conjunction with their parent bank, BMO, are running the ‘win tuition’ contest. Like most things in the discount brokerage world, however, BMO InvestorLine is not alone in using contests. RBC Direct Investing and Questrade both have contests themed around education/learning.

In the case of RBC Direct Investing, their current contest offers three chances per month to win $1,000. The contest, which began in April and runs until December 27th, is open only to members of the RBC Direct Investing Community. One of the features of the RBC Direct Investing platform is that there is a robust practice account feature as well as a large community of investors to learn and benchmark personal performance against (anonymously).

Finally, Questrade has a contest currently underway geared towards the ‘back-to-school’ sentiment. The contest offers the chance for individuals to win $5,000 toward a professionally managed RESP using Portfolio IQ.

When it comes to contests, it is actually quite interesting to see the amount of resource (in dollar terms) that RBC Direct Investing is contributing towards their investor community feature relative to what other brokerages are spending on these type of efforts. The only other big bank-owned brokerage offering a major prize contest is BMO InvestorLine and even then, the contest is actually being run by the parent BMO and spread across many different business units to qualify.

Also, for comparison, the selfie contest that Scotia iTrade ran this past summer for the prize of a movie pass shows the magnitude of difference between what RBC is putting forward and how other brokerages are responding. At a time when competition is forcing discount brokerages to look for cost efficiency, RBC is once again raising the ante for the other bank-owned brokerages to come up with a compelling incentive.

Tweets of the Week

This week on Twitter was an interesting one. While there was a good diversity of participation and topics covered, it was particularly noteworthy to see Virtual Brokers’ social media efforts restart. Prior to this past week, their Twitter account was dormant through a good chunk of the summer. Mentioned this week were CIBC Investor’s Edge, Questrade, Scotia iTrade and Virtual Brokers.

 

Event Horizon

This week’s discount brokerage-sponsored investor education events include upcoming sessions that may be of interest to mutual funds enthusiasts, and those curious about options and ETFs. Introduction to investing, trading strategies, and fundamental analysis round out this week’s selection.

September 12 – September 18

TD Direct Investing – Introduction to Investing

TD Direct Investing – D-Series | Mutual Funds for the Self-Directed Investor

Scotia iTRADE – Getting Started with Stocks with Pro Market Advisors

TD Direct Investing – Options as an Income Strategy

NBDB – Option Trading Training Program 3rd Edition – [Fr]

Desjardins Online Brokerage (Disnat) – Trading ETFs with Desjardins Online Brokerage

TD Direct Investing – Options as an Income Strategy

Scotia iTRADE – Equity Strategies with iShares

TD Direct Investing – Introduction to Fundamental Analysis

Scotia iTRADE – The Call Option with AJ Monte

From the Forums

Mutually E-xclusive

In this post from reddit Personal Finance Canada, a beginner investor is looking to get started with some simple TD e-series mutual funds in a TFSA. It definitely generated a lot of interesting comments and instructive perspectives on how to get started with investing and is worth a read for beginners.

Optional Options

In this quick thread, on Canadian Money Forum a user is curious about how to go about trading options in their TD direct investing account. What’s also interesting is how some DIY investors can turn to fellow forum posters ahead of or in lieu of brokerages directly.

Scalp Message

In this post from another reddit forum on investing, the Canadian Investor, one user is looking for some perspective on which discount brokerage may be best penny stock trading. Though the forum isn’t as big as the other forums, it is an interesting perspective on a trading strategy.

Into the Close

That’s a wrap for this week’s roundup. There’s been a lot of chatter about two dirty four letter words in the news: rate hike. Not all hikes are bad though. If you’re the outdoorsy type, take the chance to enjoy a late summer hike; if you’re a football fan, then there’s also another type of hike you might enjoy. Of course, everyone is still waiting and worrying about that “other” hike, but until it comes, hopefully there are still some chances to take advantage of the fun kinds. Have a great weekend!

 

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Discount Brokerage Weekly Roundup – August 14, 2015

This week provided yet another reminder to traders big and small of the value that data plays in the market place. From the news of the arrest of hackers taking advantage of press releases, to frustrations of receiving delayed (or worse) data to the growing chatter among DIY investors about algorithmic trading, the message is simple, better data gives marketplace participants an edge. Interestingly, this message also rang true for Canadian discount brokerages trying to navigate their own competitive landscape by getting better information as well as having to figure out how to ensure they’re providing ‘good’ data.

In this edition of the roundup, we’ll take a deep dive into a recent study by one bank-owned online brokerage into the state of Canadian investor psychology. Following that we’ll look at an interesting article from the US on an emerging trend among the new breed of DIY investors. Next on the list will be a fascinating look at the action on Twitter, a quick scan of the upcoming investor education events and finally the chatter from the Canadian investor forums.

Fear Factor

Some interesting results of a survey sponsored by BMO InvestorLine were released earlier this week that pulled back the curtain on Canadian investor psychology. What the survey found was equal parts fascinating and concerning all at once.

Despite a common perception of Canadian investors being largely the same from one region to the next, the data tells a very different story. One point of interest was how vastly different attitudes towards market volatility vary depending on where an investor resides.

For example, when looking at the percentage of individuals who reported being anxious about how market volatility would impact their portfolio performance, the difference in absolute terms ranged from a low of 21% (in Quebec) to a high of 46% (in Alberta) with a national average of 33%.

Fascinatingly, provinces west of on Ontario seemed to be much more sensitive to market volatility than the provinces east of it. In relative terms, however, these numbers suggest Western Canadian investors are nearly twice as sensitive to volatility as those east of Ontario.

The most interesting finding, however, is that despite the finding that investors are unanimously anxious (97% on average) and confused (90% on average) about investing, all of the individuals polled invested anyway.

While all surveys should be treated with some degree of caution, the picture these results paint are particularly puzzling and also a bit troubling.

Specifically, the question raised by these results is why would so many individuals invest despite being so anxious or as confused as they are?

Are they feeling compelled to invest out of fear, persuasion, social pressures or some other reason? Or, is it greed – a fear of a different kind – that perhaps they’re missing out? Perhaps experiencing “investment anxiety” or being “generally confused about investing” aren’t as bad as they sound?

Whatever the case, if (and it is a big if) the surveyed individuals are representative of the investing public, then this survey is bound to provoke some uncomfortable conversations.

In particular, these results force the investment industry as a whole to dig further into the issues uncovered. They may need to ask whether enough has been done to explain and educate the general public on what investing entails and what individual investors are getting themselves into.

Given the extent of the findings, it will be interesting to see how or if other investment industry observers respond. If the results of this survey don’t prompt further action, then that ought to be a cause for anxiety or, at the very least, confusion.

Pros & Quants

It seems that every day that goes by stories about advances with robots are becoming part of the normal news stream. In the world of online investing and trading, robots have made a big splash in recent years as high-frequency traders and now as advisors. While the latter has certainly made waves with the retail/DIY investor, algorithmic trading has largely been the focus of a small subset of DIY investor – the tech enthusiast – which may be changing.

An interesting piece from the Wall Street Journal this past week shed light on another facet in which robo-trading could start to make its way more and more into the ‘retail investor’ crowd. Specifically, the article explored the way in which individual investors (or small groups of retail investors) are setting up their own trading algorithms and trading bots via online brokerage firms to go up against the professional market wizards who are the subject of Michael Lewis’ Flash Boys.

For Canadian DIY investors, there are only a handful of brokerages that are really equipped (so far) to offer the kind of setup that enables this algorithmic (algo) trading. Among them are Interactive Brokers, Jitneytrade and, most recently, Questrade.

Although the evidence is scattered, the interest in the practice of DIY algo trading is growing and can be seen in this week’s ‘From the Forums’ section as well as in a nascent conversation threads on how to solve programming challenges for different brokerage APIs.

While Canadian DIY investors have largely been limited to the Interactive Brokers platform (which has had automated trading capabilities for quite some time) early ‘tinkerers’ are getting on board with Questrade’s new API.

Since most Canadian discount brokerages are still wrestling with the Robo-advisor question or working to update and modernize their websites or backend, don’t expect there to be a flood of traditional online brokerages offering up DIY robo-trading any time soon.

Innovation, it seems, may come from younger firms that are less beholden to legacy technology platforms.

For example, the rise of the robo-advisor firms in Canada has been possible because they can build new, streamlined IT systems from the ground up. Online brokerage Robinhood has gone from concept to international company in just a few years, and, could seemingly be capable of enabling technology to help supplement human trading. Even Interactive Brokers, one of the leaders in the DIY algorithmic trading space, could (and appears likely to) grow their business in this area by offering some interesting off-the-shelf scripts and algorithms.

While only time will tell, the emerging picture shows that those firms that have a head start in the DIY robo-trading space are likely to capture this very lucrative group of traders. It also seems to show that humans are going to have to adapt to a very different trading landscape to be able to trade around the growing number of machines on the playing field.

Discount Brokerage Tweets of the Week

Markets weren’t the only reason investors were seeing red this week. A couple of discount brokerages, Scotia iTrade in particular, found themselves having to put out some very public fires regarding technical issues. The interaction between Scotia iTrade and one options trading client of theirs was especially fascinating and instructive on a number of levels. For instance, the new service dynamic between clients and providers that exists on Twitter showcases in somewhat real-time and full view how exciting and/or deflating (there’s a Tom Brady plug in there) the client resolution experience can be. This is not only a sign of the times, but also a huge shift in the way that financial services firms have to run and manage client service.

Event Horizon

August 17

Scotia iTRADE – Bonds Investment Strategies

August 18

Scotia iTRADE – Day Trading with Pro Market Advisors

NBDB – Take Advantage of Margin Accounts – [Fr]

TD Direct Investing – Introduction to Fixed Income

August 19

Desjardins Online Brokerage (Disnat) – Trading ETFs

TD Direct Investing – Top 10 Retirement Mistakes

Scotia iTRADE – Taking Your Portfolio Around The World with iShares

August 20

TD Direct Investing – Building a Fixed Income Strategy

Scotia iTRADE – Combining Technical and Fundamental Analysis with AJ Monte

From the Forums

Refreshing Problem

In a world with high-frequency trading bots working to take advantage of every nanosecond, this post from RedFlagDeals.com’s investing forum about trading data speed almost seems quaint. While human traders can still navigate the markets, speed and accuracy of data are crucial to making the crucial decision to buy, sell or hold. It’s an interesting read for those considering the Interactive Brokers Trader Work Station (TWS) platform.

Importer Exporter

In another data-themed post, this time from the Financial Wisdom Forum, one user asked an interesting question about exporting of trading data from online brokerages. For those curious about how to get information out of their brokerage and which brokerages offer some data export capabilities, it’s a good read.

Into the Close

That’s a wrap for this week’s roundup. With this time in August roughly coinciding with the Perseids meteor shower, if you happen to be outside keep an eye out for any shooting stars. Of course, if you happen to be in Toronto, you may just be seeing a ball or two being knocked skyward. Go Jays Go!

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Discount Brokerage Weekly Roundup – July 31, 2015

Regardless of where you happen to be in Canada, it’s clear that the dog days of summer are here. The heat outside, however, pales in comparison to the heat felt by Canadian online brokerages to compete with one another.

With it being so close to the beginning of a new month, this edition of the roundup puts a heavy focus on just how competition is impacting the race to win over new clients with a deep dive on a newly launched promotion from one major online brokerage. Following that we take a look at a tactical move by another online brokerage to continue pushing into investor education and then review one discount brokerage’s strategy of taking advantage of low interest rates (while they’re still available). Finally we take a look at the discount brokerage tweets of the week and close out with a pair of fascinating conversations from the investor forums.

Let’s Make a Better Deal

As July winds down, the discount brokerage deals and promotions activity saw a slight uptick from two brokerages – BMO InvestorLine and Virtual Brokers.

Starting first with the latter, Virtual Brokers has decided to revive the deal that had technically expired at the end of June and extend it through to the end of August. The offer is for 25 commission-free trades that are good for use for up to one year.

At the other end of the deposit spectrum is the offer from BMO InvestorLine. In keeping with their nautical themed campaign imagery, BMO InvestorLine’s latest cash-back offer is a shot across the bow at the two other discount brokerages currently jockeying for clients with deposits of at least $100,000: Scotia iTrade and Questrade.

There’s a lot about BMO InvestorLine’s latest cash-back promotion that clearly signals they’re actively courting clients who have larger deposits/assets. First, the minimum deposit to qualify for this promotion is $100,000. The only other brokerage with an offer exclusively geared towards this deposit level is Questrade with their Apple Watch promo. That said, one of Scotia iTrade’s current cash-back promotions also has minimum qualifying tiers that match BMO InvestorLine’s almost exactly for deposits at or above $100,000. For that reason and because Scotia iTrade is a bank-owned brokerage, it is likely that the offer from BMO InvestorLine is going to compete with Scotia iTrade’s cash back offering rather than the Apple Watch .

With that in mind, comparing the BMO InvestorLine deal to the Scotia iTrade deal reveals that each discount brokerage seems to be trying to win particular segments of the marketplace (see table below).

While both are offering $1,000 cash back for deposits of $1 million or more, it appears that Scotia iTrade is offering a greater cash back offering at the $100,000 – $249,999 tier than BMO InvestorLine but at deposits between $250,000 and $999,999, BMO InvestorLine looks to be outbidding Scotia iTrade.

Cash Back Amount
Minimum Deposit Amount Scotia iTRADE BMO InvestorLine
$15,000 $50
$50,000 $100
$100,000 $250 $200
$250,000 $350 $500
$500,000 $500 $750
$1,000,000 $1,000 $1,000

Curiously, both bank-owned brokerages seem to have created an incentive structure with diminishing returns. That is, the more that an individual deposits in absolute terms, the less the individual investor actually gets back in proportional terms. Here is a graph that compares the relationship between deposit size to cash back. As the graph clearly shows, the more an individual deposits, the lower the percentage cash-back they receive.

It begs the question as to why the incentive structure was built this way, especially if brokerages want to attract deposits (in industry lingo – to increase their share of wallet). Usually consumers are given extra incentive to purchase at volume, not less. Under the current structure of these offers, DIY investors have greater financial incentive to move their business across several brokerages instead of consolidating assets at one in order to maximize their return. Here’s how.

Within the current promotions being offered, if an individual wants to maximize their incentive, and they had the assets (and desire) to do so, opening an account with Scotia iTrade AND BMO InvestorLine would net them more than opening an account with just one.

For example, individuals with $200,000 or more in assets who open an account at only one of these brokerages would net $250 (at Scotia iTrade) or $200 (at BMO InvestorLine). If, however, they split that deposit into two $100,000 deposits at each of BMO InvestorLine and Scotia iTrade, they would receive $450. For those keeping score, that’s 0.225% on $200,000 instead of either 0.13% (Scotia iTrade) or 0.1% (BMO InvestorLine).

For those looking to have their $1 million dollars go further, the following table shows that settling for $1,000 cash back at one brokerage is leaving serious money on the table.

Hypothetically, splitting the $1 million deposit across the following current cash back deals (from BMO InvestorLine, National Bank Direct Brokerage, Questrade AND Scotia iTrade simultaneously) would actually only require $900,000 and net $1650 back resulting in a return of 0.18% (in aggregate) as opposed to the 0.1% from either of the top tier offers from Scotia iTrade or BMO InvestorLine.

Discount Brokerage Deposit Amount Cash Back Rate of Return
Scotia iTRADE $500,000 $750.00 0.15%
BMO InvestorLine $250,000 $350.00 0.14%
NBDB $50,000 $300.00 0.60%
Questrade $100,000 $250.00 0.25%
Total $900,000 $1,650.00 0.18%

While dealing with multiple providers/brokerages might be an inconvenience for some, others look at spreading assets across multiple providers as a risk management strategy and as a way to get access to exclusive features each brokerage offers. There’s also nothing preventing consolidating those accounts at a particular brokerage in the future for additional benefit (once the mandatory balance holding period is complete).

Of course, moving accounts around to get incentives isn’t necessarily as lucrative as certain fixed income low-risk strategies. That said, for those in the market for a discount brokerage and who don’t mind being more transient, shuffling between providers can actually work out to being more lucrative than parking in one place.

Most discount brokerages will not be thrilled about clients constantly turning over however the fix seems somewhat straightforward – value the clients with higher deposits equal to or greater (on a proportionate basis) than smaller deposits.

Exploring Options

With exciting initiatives planned for this fall (more on that as we draw closer to September) Desjardins Online Brokerage is once again playing the investor education card to reach out to DIY investors.

In their latest offer, Desjardins Online Brokerage has teamed up with investor education firm Learn to Trade Global to offer discounted options education training. The team at Learn to Trade Global may be familiar to anyone attending the options education seminars from the Montreal Exchange (including options education day) as both Jason Ayres and Patrick Ceresna conduct seminars on behalf the exchange.

In this latest offering from Desjardins Online Brokerage, individuals who are clients (or become clients) of Desjardins Online Brokerage receive a heavily discounted (90% off) price for options education training. For $99 individuals are eligible to receive 3 months access to a number of educational materials related to options investing as well as model portfolios and trading ideas. In addition there are six live online “strategy labs” that clients can access live or watch archived versions of.

A strong focus on investor education has paid off in years past for Desjardins Online Brokerage especially in their partnership with Tyler Bollhorn from Stockscores. With this latest venture with Learn to Trade Global, it should be an interesting proposition for DIY investors looking for a structured approach to learning more about options trading from two very recognizable figures in this space.

Questrade Refinancing Debt

While low interest rates have been a headwind to the online brokerages in many respects, one Canadian online brokerage has taken the opportunity to refinance some of their higher interest debt to presumably better terms.

In an article published earlier this week in the Globe and Mail (for subscribers only), it was reported that Questrade had raised $10 million dollars at an annual interest rate of 10% and has recently repaid the original lender, Crown Capital Partners. According to the article Questrade’s CEO, Edward Kholodenko mentioned that the loan has been mostly refinanced to more favourable terms.

Questrade, however, is no stranger when it comes to accessing capital at rather hefty interest rates. Additional research on some publicly listed entities that have provided capital to Questrade reveal that Questrade has financed several million dollars at rates as high as 16%.

Given that Questrade is a private corporation, it is difficult to get a specific and transparent understanding of its financials. That said, some indirect indicators, such as these financing figures, their continued aggressive expansion into wealth management, their low client acquisition costs and building out service capacity in their online brokerage segment means that Questrade continues to push forward in becoming a contender in the Canadian wealth management industry, regardless of the short-term cost.

Discount Brokerage Tweets of the Week

This week’s tweets show once again how Twitter is increasingly becoming a medium on which individual investors are addressing customer service issues with Canadian discount brokerages. Questrade and Scotia iTrade were on the hot seat for a number of reasons whereas many of the other brokerages were largely inactive or not mentioned at all.

From the Forums

We Interrupt This Program

In this interesting thread about TD Direct Investing’s maintenance schedule, several users from the Financial Wisdom Forum voice their collective discontent with not being able to get online when they feel they should be able to, especially when looking at overseas markets.

Too Good To Be Free?

While many DIY investors are enjoying the benefits of fierce competition between online brokerages, there comes the point where it becomes natural to wonder how or if companies can afford to make money – especially when giving things away for free. In this post, one reddit user wonders aloud whether Questrade’s free ETF purchases are too good to be true.

Into the Close

That’s a wrap for this week’s roundup. After all that data it’ll be great to kick back and indulge in some regression of the non-spreadsheet variety. Have a great weekend and here’s a brief reminder of what we’re missing while beating the heat!

https://s3.amazonaws.com/static.sparxtrading.com/Pic_WeeklyRoundup_20150731_CloseBlizzard.gif

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Discount Brokerage Weekly Roundup – July 10, 2015

Source: Twitter (@Sweetfacefergie)

Even though the official kick off to the Pan Am Games was today, in the week leading up to it markets have given traders more than enough diving, hurdles and nail-biting drama for weeks to come. For a handful of Canadian discount brokerages, this week proved to be equally eventful with contests and competitors going at it full swing. It looks like it’s game-on for the brokerages once again.

In this edition of the roundup we kick things off with a look at a major bank-owned brokerage tearing a page out of the Kardashian playbook with their new selfie contest. Next we’ll look at some big news from two Quebec-based discount brokerages that is sure to create a few sparks in that market for years to come. Also we’ll scan through the investor education events and take a look at some really interesting exchanges that took place on Twitter. Finally we cap off the roundup by looking at the forum chatter from DIY investors across Canada and close off with one funny/scary view of this week’s market glitches.

But First, Let Me Take a Selfie

In a quirky bit of timing, not long after the selfie aficionado Kim Kardashian was interviewed about her financial wisdom tips, Scotia iTrade launched their selfie-themed promotion. This latest contest, which runs during the month of July, involves people taking selfies at the recently launched Scotia iTrade investor centre at Scotia Plaza in downtown Toronto. The “eligible winners” will be awarded a movie pass for one (approximate retail value of $13).

While they’re not the first big bank to try and capitalize on the selfie (TD put a twist on it with their ‘housie’ campaign) Scotia iTrade might be the first Canadian online brokerage to run a selfie-themed promo. And, although contests are nothing new, this particular one shows some interesting quirks of mixing the world of personal finance with the worlds of selfies, millennials and Twitter.

Here are a couple of interesting observations.

First, there are the contest’s terms and conditions. At about 2300 words long this is one of the longest scrolling workouts folks are going to have before they fully know what they’re getting themselves into.

Once in the terms and conditions, however, there are some interesting finds such as this phrase: “Take a selfie of yourself at the branch”.

Not only has ‘selfie’ made it into the vernacular of the financial world, the way in which its used is like the Hugh Grant moment in Mickey Blue Eyes (the la Trattoria).

And, while it may seem mildly comical, as it turns out, the details actually matter. According to the Wikipedia definition of a selfie, it is “a self-portrait photograph featuring the photographer”. That would make the following image submitted by @carr71 for the promo technically seem to not count (it looks like a photo of a person that was taken by someone else).

Unfortunately, it looks like @Scotia_iTrade didn’t accept either of @carr71’s submission(s) and she got directed to read those rather lengthy terms and conditions.

With 10 days now gone in July, it looks like the contest has yet to gain significant traction. Of the 3 photos submitted thus far one may not be a selfie, one appears to have been disqualified (not sure why) and one went unacknowledged (at least publicly) so it’s not clear by looking at it if it counts. That’s a tough batting average a third of the way through the contest window.

Of course, figuring out what will or won’t work on Twitter is all about experimentation. Like most things on Twitter, it’s difficult to predict where things will go and the timeline for events to happen. The fact that Scotia iTrade is willing to get creative on social media is a good sign and it should hopefully spur other discount brokerages to flex their creative muscles. We’ll keep watching to see how the contest unfolds.

New Pricing at Desjardins Online Brokerage

After numerous commission price adjustments by Canadian discount brokerages, Desjardins Online Brokerage has updated their standard commission pricing for the active trader-focused Disnat Direct service.

Instead of a standard rate of $19.95 for less active traders (i.e. those who traded less than the 10 trade per month threshold to qualify for lower commission pricing) Disnat Direct account holders can now qualify for the best commission rates of between $5 and $9.95 per trade. Standard options trading has also been adjusted to $1.25 per contract (down from $1.50) and the minimum per options trade is now $8.75.

The actual commission paid still depends on the combination of the volume of shares purchased/sold, the currency of the trade and the price of the stock. This means that there is still some extra effort involved to keep track of what a transaction will cost however for the less active traders, this is definitely a smaller price to pay than the higher upfront fee.

Some other fees were also announced to be changing. The platform fees for individuals not meeting the trading threshold look to be rising by between $5 and $8 depending on the platform (see table below). The new fees are scheduled to take effect on October 1st.

Trading Places

For many professional sports players, the off-season is where the major trades take place. This past week the Canadian discount brokerage space also saw a rather dramatic trade (of sorts) happen.

As mentioned in this article in the Globe and Mail (for subscribers only), the general manager of Desjardins Online Brokerage, Laurent Blanchard, will be leaving Desjardins and assuming the role of president of National Bank Direct Brokerage. Blanchard has been instrumental in working with Desjardins’ online brokerage unit since its early days and had been the general manager since 2012.

The rivalry between NBDB and Desjardins Online Brokerage is amicable but nonetheless present. Both are quite well known within the Quebec market and both have been especially close in the competition for the J.D. Power Investor Satisfaction Survey award over the past several award cycles.

As both firms will now be seeing transition at the top, it should be interesting to see where the competition between these online brokerages goes next.

Event Horizon

July 13

Scotia iTRADE – Trading Weekly Options As An Income Strategy with Sarah Potter

July 14

NBDB – Introduction to Technical Analysis : Supports and Resistances – [Fr]

Scotia iTRADE – Technical Analysis and Seasonal Investing with Horizons ETFs

TD Direct Investing – ETFs 101

July 15

TD Direct Investing – Investing Idea: An Introduction to REITs

Scotia iTRADE – Preparing for Rising Interest Rate Environments with iShares

July 16

TD Direct Investing – Introduction to Investing with Options

Scotia iTRADE – Risk Management Trading with the 1% Rule with AJ Monte

Discount Brokerage Tweets of the Week

This week on Twitter, Questrade continues to field requests for features while the larger bank-owned brokerages were being kept busy with client service questions. What was most interesting, however, were a couple of conversations between traders regarding the pricing and functionality of certain discount brokerages.

From the Forums

The hard sell

For most DIY investors it’s challenging enough to keep Mr. Market from taking back trading gains. In this post from reddit’s personal finance Canada subreddit, it was interesting to note the report of one large bank-owned brokerage deciding to use outbound sales calls to see if users of their discounted mutual funds would consider also using some premium products.

Son of a glitch

This past week has seen a major airline and a major stock exchange have technical difficulties cause some mayhem. For one user of the Financial Wisdom Forum, their online brokerage experience got a little nerve-wracking when they had login difficulties. Check out this post for a great example of the some of the stranger technical difficulties that can occur while trading online and on-the-go.

Into the Close

That’s a wrap for this week’s roundup. With so much going on in the markets (China, Grexits, interest rate hikes, computer glitches and more!) it’s enough to make anybody’s head spin. Thankfully with the sun shining for most Canadians this weekend, there are lots of fun ways to not have to worry about it (at least for a little while) starting first with the big opening to the Pan Am Games in Toronto. Good luck to all the athletes on and off the GTA highways this weekend!

Source: Twitter (@TorontoPolice)
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Discount Brokerage Deals and Promotions – July 2015

Summer is a great time for taking vacations, staycations and generally taking it easy. While Canadian discount brokerages are keeping busy behind the scenes, heading into July it looks as though most of them have given the deals and promotions a break to cool off.

At the start of this month there are 14 offers currently available from seven different brokerages. Of those, nearly half (43%) come from Questrade, signaling once again that Questrade is the discount brokerage offering the most deals or incentives of the field.

With some rather prominent discount brokerages on the sidelines, it will be interesting to observe just how much traction brokerages like Questrade may gather in the summer simply because the field is less crowded. If history is any indicator, however, they won’t be left unchallenged for too long and the field may ramp up rather quickly once this holiday-shortened first week has passed.

Expired Deals

Several noteworthy deals came to an end in June. Among the most interesting was Virtual Brokers’ 25 free trade offer. Questrade launched a 25 trade offer of their own however with Virtual Brokers electing to not renew this particular deal, there is a definite gap in the segment of offers that allow clients ample time to use them. Another interesting observation was that BMO InvestorLine decided to let their ‘Five Star’ promotion come to an end. For the moment, this means that BMO InvestorLine is not currently advertising an offer geared towards large deposit accounts. Finally, Scotia iTrade and Questrade both had offers that expired in June.

Extended Deals

With so many deals scheduled to expire at the end of June, there were bound to be some extensions granted. In this month’s case, there were 3 offers that had their deadlines extended. First on deck, BMO InvestorLine extended their youth promotion (this go around naming it “phase II”) until the end of August. Next Desjardins Online Brokerage bumped the expiry date of their $500 commission rebate offer until the end of September as did Scotia iTrade with their refer-a-friend promotion.

New Deals

Late last month, Questrade launched a cleverly worded promotion that gives clients 25 commission-free trades which are good through the end of 2015. This deal requires a deposit of at least $25,000 in order to be eligible for the commission-free trades. See table below for more details.

As always if there are any offers that we may have missed or that you would like to share, feel free to drop us a note directly or to post in the community section for deals & promos.

Discount Brokerage Deals

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitney and receive access to their preferred pricing package and a massive 45% discount on the Real Tick trading platform. n/a Discounted Commission Rates none For more details click here none
BMO InvestorLine For individuals between 18 and 35 who open a new qualifying account with BMO InvestorLine, they may be eligible to receive 35 commission-free trades, an eBook on investing, $50 cash back and potentially waived account minimum fees. Use promo code “YOUNG” when signing up. Be sure to read the terms and conditions for more details on the offer. A) for commission free trades: n/a B) for cash back: $25,000 A) 35 commission-free trades B) $50 cash back + 35 commission-free trades 90 days Youth Promotion August 31, 2015
Open a new account with HSBC InvestDirect and you may be eligible to receive up to 30 equity trades (North American listed equities only) commission free. Only trades placed within the first 60 days of account opening will be eligible. Be sure to read the terms and conditions for full details on this offer. n/a 30 commission-free trades (commission will be rebated within 90 days after 60 day trading period) 60 days HSBC InvestDirect Summer Promotion Terms & Conditions August 31, 2015
Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc $1,000 $50 commission credit none none none
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions; Code Number: 476104302388759 none
Open and fund a new account at Questrade with at least A)$1,000, B)$25,000 or C)$50,000+ and you could be eligible to receive either A)1 month, B) 2 months or C)3 months of commission-free trading. Use offer code UNLIMITED2015 when opening an application to qualify. Be sure to read full terms and conditions on this offer. A)$1,000 B)$25,000 C)$50,000 A) 1 month commission-free trading B) 2 months commission-free trading C) 3 months commission-free trading (*note trading commissions will be rebated within 10 business days of trade execution) A) 1 month B) 2 months C) 3 months Unlimited Trading Promotion August 31, 2015
Open and fund a new account at Questrade with at least $5,000 and complete at least one commission-generating trade and you may be eligible to receive a $50 gift certificate from Amazon. Use promo code AMAZON2015 when signing up to qualify. Be sure to read the terms and conditions associated with this offer. $5,000 $50 Amazon gift certificate Gift certificate emailed within 30 days of eligibility requirements being met. Amazon gift certificate promotion July 30, 2015
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A)$10,000 B)$50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade September 30, 2015
Scotia iTrade Open and fund a new Scotia iTRADE account with at least A) $15,000 – $49,999; B) $50,000 -$99,999; C)$100,000 – $249,999; D)$250,000 – $499,999; E) $500,000 – $999,999 or F)$1,000,000+ you may be eligible to receive a corresponding cash back or commission rebate. For commission-free trades use code: THSP15 or for cash rebates use code: RNYDMN. Be sure to read the terms and conditions carefully for rebate and cash back eligibility. Contact Scotia iTRADE for full details on this offer. A) $15,000 – $49,999 B) $50,000 -$99,999 C) $100,000 – $249,999 D) $250,000 – $499,999 E) $500,000 – $999,999 F) $1,000,000+ A) 50 commission-free trades OR $50 cash back B) 100 commission-free trades OR $100 cash back C) 250 commission free trades OR $250 cash back + KeeneOnTheMarket Subscription D) 350 commission-free trades OR $350 cash back + KeeneOnTheMarket Subscription E) 500 commission-free trades OR $500 cash back + KeeneOnTheMarket Subscription F) 1000 commission-free trades OR $1,000 cash back + KeeneOnTheMarket Subscription 120 days for commission-free trades Cash back to be deposited by February 13, 2016. $1000 or 1000 free trade offer September 13, 2015
Open and fund a new registered or margin online trading account with Questrade with a deposit of at least $25,000 and you may be eligible to receive up to 25 commission free trades. Use promo code “TRADEFREE15” when signing up. Be sure to read full terms and conditions. $25,000 25 commission-free trades Trades good for use until December 31, 2015. Canada Day Campaign July 31, 2015
Disnat Disnat is offering new & existing clients $500 in commission credits which can be used for up to 6 months. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code Disnat500. See details link for more info. $50,000 $500 commission credit 6 months Disnat $500 Commission Credit Promo September 30, 2015
National Bank Direct Brokerage is offering either A) a 16GB iPad Mini or B) $300 cash back to new clients who sign up for the InvestCube service and deposit at least $50,000. Use either promo code “Mini2015” for the iPad or “Cash2015” when signing up to be eligible for this offer. Be sure to read the terms and conditions of this promotion carefully. $50,000 A) iPad Mini (16GB) B) $300 cash back Within 45 days of the eligibility date either A) the order for the tablet will be processed or B) cash back will be credited to the account. InvestCube Tablet or Cash Back Promotion August 31, 2015
BMO InvestorLine If you refer a new client to BMO InvestorLine and they open an account with a)$50,000 – $249,999 or b)$250,000+ the referrer and the referee will both receive cash. The new account must be opened with the referral code specific to the referrer. A) $50,000 – $249,999 B) $250,000+ A) You(referrer): $200; Your Friend(referee): $50 B) You(referrer): $300; Your Friend: $100 Payout occurs after 60 days (subject to conditions). BMO InvestorLine Refer-a-Friend October 30, 2015
Open a new account (registered, margin, or FX & CFD) with at least $100,000 in new assets and execute at least one commission-generating trade and you may be eligible to receive an Apple Gift Card worth $500.00. Use promo code APPLEWATCH2015 when registering. Be sure to read the full terms and conditions on this offer. $100,000 $500 Apple Store gift card Apple Store gift card will be emailed within 30 days of eligibility requirements being met. Apple Gift Card Promo August 31, 2015
Last Updated: July 1, 2015 15:15 PT

Transfer Fee Deals

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Scotia iTrade Transfer $15,000 or more to Scotia iTrade from another Canadian brokerage, and iTrade may pay up to $150 in transfer fees. $150 $15,000 1000 Free Trade or $1000 Cash Back Offer September 13, 2015
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Qtrade Investor Qtrade Investor will reimburse your transfer fee up to $150 when transferring a balance of $10,000 or more. For reimbursement, please mail or fax a copy of your statement from the transferring institution that shows the transfer charge to Qtrade Investor at 604.484.2627 and indicate your Qtrade Investor account number. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 confirmed with reps. Contact client service for more info (1-800-567-3343) none
Transfer $25,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $25,000 Transfer Fee Rebate none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code Disnat500. See details link for more info. $150 $50,000 Disnat $500 Commission Credit Promo September 30, 2015
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Discount Brokerage Weekly Roundup – June 19, 2015

As June quickly draws to an end, there is something that a lot of the little kids out there may be celebrating or dreading. No, it’s definitely not dinosaurs nor is it Donald Trump announcing his candidacy for US President. Nope, if there’s something that discount brokerages and students can commiserate about at this time of year it is getting report cards.

In this week’s roundup we take a look at some the interesting moves being made by two online brokerages in separate social media spaces. Following that we take a look at a recent report card on mobile trading platforms that was less than flattering for almost all Canadian discount brokerages. Of course, with all the fun that summer entails, we close out the roundup with a quick spin through the upcoming investor education events, discount brokerage tweets of the week (there are some interesting ones in there) and of course the forum chatter. Oh and a cute animal video just for kicks at the end.

The Missing Link

Over the past several weeks, we’ve been tracking some of the interesting developments of brokerages on social media. This past week, social media was again on the radar with two discount brokerages making some important moves on LinkedIn and YouTube respectively.

Earlier in the week, Scotia iTrade announced on LinkedIn that they are winding down their company page on July 6, 2015 and instead publishing company updates and content on their showcase page.

Screenshot from Scotia iTrade LinkedIn page.

For most self-directed investors, there will likely be no noticeable difference between the two however, for Scotia iTrade, the switch may be a lot more noticeable.

With three weeks to go before they switch over, the difference in follower count between the two different pages is almost ten-fold. Scotia iTrade’s soon to be shuttered company page has amassed 1767 followers (at the time of writing) whereas their new showcase page has 143. As a financial services provider, building a community of followers online, especially on social media, is no easy feat.

There are several active competitors on LinkedIn which each have similar content strategies. BMO Wealth Management, Credential, National Bank Direct Brokerage, Qtrade Financial and Questrade are also actively producing and sharing investor focused content. As in the ‘real world’ the social media space is a lot more crowded than it was just a few years ago.

I Screen, You Screen

The other online brokerage ramping up production of investor-focused content is Qtrade Investor. Just this week they officially launched a YouTube account and published their first video – an investor education piece on ‘how to diversify your portfolio beyond Canada.’

While Qtrade Investor is not the only discount brokerage to have a YouTube channel (see table below), their choice to focus on investor education out of the gate is an interesting one. Typically, other online brokerages have been using YouTube to share information about their services, post commercials and a few have actually provided education-only videos.

As with other social media sites, the table below shows that Questrade is out in front by a wide margin on YouTube. They have been on the medium longer, have a larger subscriber base and have more views that the other brokerages combined. That said, they have also produced and released more videos than their peers.

One of the most interesting observations for the data shown in the table is that for the amount of time and resources spent, there aren’t a lot of folks eagerly waiting and watching to see what a brokerage puts out next. And that’s basically the challenge confronting most brokerages when it comes to building content. Most discount brokerages, and financial services providers, are much better at focusing on providing brokerage services than they are at consistently producing content that investors are drawn to.

While Qtrade Investor is likely not the last to step into the social media pool, especially on YouTube, the challenge in front of them will to be to keep things fresh, frequent and most importantly, interesting.

Select Canadian Online Brokerages on YouTube
Brokerage Subscribers Total Views Year Joined # Videos
Questrade 2788 1140720 2007 150+
Scotia iTrade 312 61594 2010 39
Qtrade 2 14 2015 1
Virtual Brokers 70 40518 2010 24

A Platform for Change

This past week BMO InvestorLine’s mobile (i.e. tablet and smartphone) platforms were recognized by financial service rating firm Surviscor as being ‘the best’ amongst the Canadian discount brokerages.

As this was the first year this analysis was performed, it was interesting to note just how far apart first place was from everybody else.

BMO InvestorLine scored a 91% on the ranking whereas 2nd place Scotia iTrade was given a 57%. The company that fared the worst in this ranking was National Bank Direct Brokerage which Surviscor rated at 14%. In fact, the average score for the 11 discount brokerages measured worked out to 42% with a standard deviation of about 22%. For the stats keeners, there’s definitely something strange in the mobile trading neighbourhood.

Surviscor Canadian Discount Brokerage Mobile Trading Ratings
Brokerage iPhone iPad Android SmartPhone Android Tablet BlackBerry Touchscreen Score Rank
BMO InvestorLine B+ A B+ B+ B+ 91% 1
Scotia iTrade C+ B- C+ C+ C+ 57% 2
Questrade C+ C+ C+ B- C+ 54% 3
RBC Direct Investing C+ C+ C+ C+ C+ 51% 4
Qtrade Investor B- C+ B- D B- 49% 5
TD Direct Investing C+ C C C+ C 43% 6
CIBC Investor’s Edge C C C C C 33% 7
Credential Direct B- N/A C+ N/A C+ 25% 8
Virtual Brokers C- C- C- C- C- 25% 8
Desjardins Online Brokerage C+ D- C+ D C+ 21% 10
National Bank Direct Brokerage C D- C D C 14% 11
source: Surviscor

As we’ve mentioned on several occasions with all brokerage rankings and ratings, the importance of understanding what is being measured and the method by which it is measured is key to really understanding what these numbers mean.

In the case of these latest rankings & ratings, it is the presence or absence of certain features and functionality on smartphones and tablets. Exactly what those features were was not elaborated on in the press release or Surviscor site, however, the following “categories” were assessed:

  • Getting Connected
  • Application Design
  • Customer Support
  • Market Intelligence
  • Mobile Transactions
  • Mobile Resources

According to the figures presented, BMO InvestorLine’s app is somewhat of a black swan in the pond of other mobile trading apps. An alternative interpretation would be that there’s something particular about the test construction that is rendering these results. In fact, it may be a combination of the two.

BMO InvestorLine may have a feature-rich app, however individual investors may not consider having all of the features important – especially if the app becomes an intensive user of device resources (i.e. battery life). Surviscor’s assessment, on the other hand, bases the scoring of the mobile experience in large part on what’s available on a brokerage’s full website. As such, some brokerages may be designing their mobile experience to be intentionally different than the full web experience which would, in turn, help account for some of the differences observed between the mobile and desktop website.

In reality, some discount brokerages and DIY investors may believe there are certain features that are better suited to bigger screens. There is only so much filtering, charting or technical analysis one can effectively do with ones thumbs or with swiping. Thus, a distinction should be made between having a feature (which is a yes or no question) and having it work effectively (which is matter of degree).

While it is undeniable that many DIY investors are embracing the ability to stay on top of their investments ‘on the go’ or simply without having to power up a laptop or desktop, exactly what makes for a quality mobile experience, especially for DIY investors, is still a moving target.

Given how fast the definition and technologies associated with “mobile” are changing, it will likely be the responsiveness of brokerages’ IT departments as well as their websites or apps that determines who will lead the pack.

Event Horizon

June 23

Scotia iTRADE – Introduction to Bonds with Scotia McLeod

TD Direct Investing – Understanding Margin & Short Selling

TD Direct Investing – Generating Income in a Low Rate Environment

June 24

Scotia iTRADE – Options Fundamentals with Montreal Exchange

June 25

TD Direct Investing – Introduction to Technical Analysis

#DiscountBrokerage Tweets of the Week

The chatter about and to discount brokerages on Twitter this week featured BMO InvestorLine, Questrade, RBC Direct Investing, Scotia iTrade and brief mention of TD Direct Investing.

From the Forums

Taking an Interest in GICs

With talks of interest rates rising on the horizon, it will be ‘interesting’ to see if/when more folks start asking about GICs. In this post from RedFlagDeals’ forum, one user wants to find out whether a big bank-owned online brokerage or independent brokerage offers direct access.

For Better or Worse

Now that summer is here, RRSP season may be in the rear view mirror but for a lot of folks it also happens to be ‘wedding season’. In this post, from Canadian Money Forum, spousal RRSP contributions are the focal point at one bank-owned online brokerage.

Into the Close

That’s a wrap for this week’s roundup. For all the dads out there, here’s to a very happy Father’s day filled with tools, ties, socks and stocks! (ok maybe not that last one). Have a great weekend – although perhaps not as great as this little rascal.

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Discount Brokerage Weekly Roundup – June 12, 2015

It happened in Toronto. It happened in Vancouver. Transit ground to a halt at the worst possible moments. And, if you read the tweets and forum posts from active investors and traders, it occasionally happens to discount brokerages, major data providers and stock exchanges across the information superhighway. When technology that carries people or financial information goes offline, it seems that the new normal is for people to turn online (are you taking notes #SnoopforCEO?). For many discount brokerages, the issue of how to navigate this tech-fueled new normal filled with hyperconnected ‘millennials’ as well as their expectations of how things ought to run is an all too familiar challenge. Alas, there is no turning back.

In this week’s roundup we try to get things ‘on track’ by first looking at one discount brokerage-sponsored investor challenge that wrapped up and what it means for investors looking to learn about investing. Next, we take a look at an important announcement from the Federal Government on their strategy for improving financial literacy. Following that, we report on the quick scan of the small screen that yielded some interesting segments on ‘guys chatting about investing’ followed by the conversations about DIY investing in the discount brokerage tweets of the week. Finally we close out with the upcoming investor education events, forum chatter and one very cool internet video that highlights the importance of paying attention to the big picture.

And it was supposed to be a slow month…

It Pays to Play

Successfully timing the market has always been met with some degree of skepticism. That’s real life. Still it is a fascinating exercise to observe what happens when contestants using ‘virtual money’ are challenged to perform as best as they can.

This past week, the “Biggest Winner 5” trading competition from Horizons ETFs and National Bank Direct Brokerage announced that Calgarian Daniel Tsang was crowned the champ for netting a 20.99% return over the course of the six-week contest. First prize in this ETF-only virtual stock market challenge was $7,500 followed by the second prize of $2,500 which went to Nancy Kelly of Cobourg, Ontario who reached a healthy 18.68% return.

So what was the secret to scoring the quick wins? According to Howard Atkinson, President of Horizons ETFs, it was the “effective use of leveraged ETFs.” Indeed, when the focus is short term, it is the combination of luck, timing, volatility and leverage that many professional traders recognize govern their fortunes. Of course it also helped that junior’s university fund was not on the line when making some of the big directional bets on oil and natural gas that provided a large portion of the results.

While the prize money and recognition were potent incentives, it was great to see that over 1600 individuals took part, including a continuing trend of increased participation by women investors.

It would have been interesting to see what the average performance was over that time, especially considering the performance of various benchmark indices, as well as what the distribution was of the 20,000 or so trades that were made.

Regardless of the outcome, the good news for DIY investors is that paper trading is a great way to learn and practice different investment strategies. Several discount brokerages such as Interactive Brokers, RBC Direct Investing, and TD Direct Investing (specifically the US Trading Platform aka ThinkOrSwim) even offer practice accounts which can be used to test and learn. That said, the Biggest Winner contest offers up a number of cash prizes which just makes getting it right that much more fun. Congrats to the winners and participants!

Making Financial Literacy Count With #CountMeInCA

This past week the Federal Government formally announced the launch of their National Strategy for Financial Literacy called “Count Me In”.

As has increasingly been the case since 2009, resources are continuing to be committed to improving financial literacy across the general population and specifically to vulnerable populations. While the formal commitment by government agencies has taken time to mobilize, other organizations and individuals have been filling the void.

Fortunately many of the resources have been organized into a database on financial literacy (explained also in the following video).

For quite some time and to this day, however, DIY investors have relied upon Canadian investor forums such as the personal finance section of Reddit, RedFlagDeals, Canadian Investor Forum or the Financial Wisdom Forum as well as sites such as GetSmarterAboutMoney.ca and a host of independent personal finance writers to help navigate the world of investing online.

Discount brokerages have also recognized the need and opportunity in providing investor education on specific areas of interest related to investing. Four of the biggest providers of investor education include Desjardins Online Brokerage, National Bank Direct Brokerage, Scotia iTrade and TD Direct Investing.

Fortunately, the number of resources for learning about investing (as a component to personal financial literacy) continues to grow and with the appointment of a Financial Literacy Leader and the formation of a concrete strategy, it appears even more resources will be mobilized and coordinated to bring the awareness of personal financial literacy into the everyday purview of most Canadians.

Given the high levels of personal debt, irrational housing prices and demographical shifts there is clearly a need and urgency to better educate and empower Canadians to manage their finances wisely.

It comes as little surprise, therefore, that the three primary goals of the National Strategy on Financial Literacy are to help Canadians:

  1. Manage money & debt wisely
  2. Plan & save for the future
  3. Prevent & protect against fraud and financial abuse

For those beginning on their journey into learning about personal finance and investing, or for those who get asked by beginners about some good resources, it is encouraging that in addition to the good books about investing, forums and websites that there are now going to be some better resources to turn to.

To keep track of the latest developments of the “Count me in” strategy, follow the hashtag #CountMeInCA or visit the Financial Consumer Agency of Canada website here.

Channel Surfing

There’s just something about two guys talking about investing – or so it seems that it was the case with a pair of video clips that caught our attention.

The first is a commercial for Interactive Brokers’ new ‘marketplace’ which we mentioned in last week’s roundup. In the commercial there’s an amusingly scenic moment of two guys fishing in a river set to some wholesome ‘folky’ music.

Getting back to the theme of financial literacy, the second clip is from a BNN interview featuring Doce Tomic, President & CEO, Credential Financial discussing financial literacy tips for millennials.

Over the past few years and increasingly over the last few months it seems that “millennials” has become the buzzword of choice to describe a new category of being. Like the Gen Y’s, Gen X’s and Baby Boomers, the millennials have become a talking point, especially in the world of finance, where there has been lots of energy expended trying to understand, cater to and capture the business of this demographic cohort.

The Google Trends graph below shows just how ‘hot’ a topic millennials have become. Interestingly, the stock charts of several companies that cater well to this demographic also seem to follow a similar trend, which may help explain why the discount brokerages and financial services firms are hoping to find the right recipe for connecting to this group very quickly.

#DiscountBrokerage Tweets of the Week

In this week’s tweets, there was an interesting shift in the pattern of the past few weeks. While there were definitely a handful of questions relating to customer service issues, there were a number of not so flattering conversations that Scotia iTrade found themselves the center of. While the social media representative handled the exchanges professionally, it was revealing to see what some of the concerns were with this online brokerage.

Event Horizon

Here are the upcoming investor education seminars and webinars for the week ahead:

June 16

Scotia iTRADE – Volatility – Friend or Foe with Pro Market Advisors

June 17

TD Direct Investing – Technical Analysis – Candlestick Charting

TD Direct Investing – Introduction to Fundamental Analysis

Scotia iTRADE – Building Diversified Portfolios Using ETFs with iShares

June 18

TD Direct Investing – Introduction to Investing in Options

Scotia iTRADE – Charts and Patterns 101

From the Forums

Shorts Weather

In this post from the Canadian Money Forum, one user highlights some of the challenges encountered with going short on a stock at Scotia iTrade. Check out what the community had to say about some of the other alternative discount brokerages mentioned and why having a brokerage that has a big inventory can make the difference on a quick trade.

Interesting Gambit

One of the more popular techniques for exchanging Canadian funds into US funds is via Norbert’s Gambit. This past week there were a couple of interesting threads concerning the importance of keeping track of any interest charges that may be incurred as well as the shift that might be taking place with one bank-owned brokerage now potentially charging a little more to get that done.

Into the Close

That does it for this edition of the roundup. Hard to believe that the middle of June is almost here but with it come the (gasp) finale of Game of Thrones for another season. Of course, there’s lots to do outside but for those that would rather watch other people outside do entertaining things, this tribute to television theme songs is good training for that day you end up on Jeopardy. Have a great weekend!

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Discount Brokerage Weekly Roundup – June 5, 2015

Even though summer is technically still coming, for Game of Thrones fans, winter looks like it’s finally arrived. While Canadian discount brokerages may not have to worry about a horde of the undead or flying dragons, they do have to keep an eye out on each other.

In this week’s discount brokerage roundup, we take a look at the latest battleground for brokerages – deals and promotions – and the newest challenger that has stepped on the field. Next we take an in-depth look at one independent online brokerage that happens to be crushing their account growth numbers and what that might mean for DIY investors in Canada. Following the trend from the last several roundups, we’ll take a look at the latest discount brokerage tweets to see what was lighting up social media before closing out with upcoming investor education events and some enlightening chatter from the investor forums.

Deals updates

With a new month, it’s that time again to check on the deals and promotions being offered by Canadian discount brokerages. While the deal activity seemed like it was going to quiet down heading into summer, June was barely a few days old when the deals and promotions space took an interesting turn.

At the outset of the month there were 15 deals we spotted, with one new offer by Questrade included in that count. By the end of the first week, however, two more deals had joined the list: one from Questrade as well as one from HSBC InvestDirect.

Those offering promotions included the ‘usual suspects’ of Questrade, Scotia iTrade, BMO InvestorLine and Desjardins Online Brokerage, however it was HSBC InvestDirect’s offer that got our attention.

The deal itself is not groundbreaking – it is 30 commission-free (equity) trades that are good for 60 days, something that is similar to what other brokerages have offered. What is noteworthy is the lack of required minimum deposit to qualify and the fact that HSBC InvestDirect has decided run this offer from June through to the end of August as a “summer” promotion, perhaps hinting at deals that may be coming in future seasons.

In terms of activity level for promotions, HSBC InvestDirect has run/advertised very few. Aside from offers that were timed around their win of various Dalbar client service awards, HSBC InvestDirect has largely been on the sidelines with promotions. Clearly something has prompted a change.

Alongside the launch of HSBC InvestDirect’s latest promotion was Questrade’s revival of their Amazon gift certificate offer. Questrade’s addition of yet another promotion means that of all the Canadian brokerages, Questrade is offering the largest number of promotions (7 out 17 that we’re tracking).

Another noteworthy observation was that Virtual Brokers extended their commission-free trade offer until the end of June.

June should prove to be an exciting moment for promotions/deals as just about half of the 17 offers have expiry dates scheduled for the end of this month. If the rest of this month continues at this pace, it seems like a little bit of volatility might be in order – something that may play out in the favour of DIY investors in the market for an online trading account. Stay tuned.

IBKR kicking butt and taking names

As we do from time to time, we keep an eye out as to what is happening in the US space and in particular with what’s happening at Interactive Brokers (since they have a Canadian subsidiary as well).

This past week, it was interesting to see what the US discount brokerages were up to at the recent Sandler O’Neill Global Exchange and Brokerage Conference that took place in New York.

Although there were interesting presentations from E*Trade and TD Ameritrade, as well as some pot shots at the Toronto Maple Leafs making the Stanley Cup finals (apparently even Americans know that factoid about Canada even if they don’t really know our geography ) it was the presentation from Interactive Brokers’ founder & CEO Thomas Peterffy that caught our attention. For those diehard fans/followers of the online brokerage space – the session can be accessed here.

One of the biggest takeaways is that Interactive Brokers has experienced a blistering pace of account and asset growth, and, show no real signs of slowing down. According to their CEO it was a series of long-term commitments to automation that have enabled them to compete so effectively on pricing. Their ambitions extend well beyond the US markets and so it is interesting to see the moves taking place within Canada that will enable them to compete against brokerages here.

Coinciding with their appearance at the Sandler O’Neill Global Exchange and Brokerage Conference was the announcement by Interactive Brokers of the launch of their investor marketplace – something that shows once again that they are looking ahead of the curve. In case you missed it, here’s a commercial from earlier this year, which comically points out how this new feature would speak to investors or advisors.

While it is hard to know what from the US will make its way to Canadian DIY investors, it’s hard to argue with the growth figures of Interactive Brokers.

Within Canada, it appears that Interactive Brokers is chipping away at the DIY investor market. With their recent introduction of registered accounts, it should be interesting to see them start to appear on the major discount brokerage rankings now that this qualifying feature is in place.

On the horizon, however, their new marketplace may offer an integrated way to access advisors, or even robo-advisors, that have captured so much interest of late. All this while staying under the “Interactive Brokers” umbrella.

As the momentum with Interactive Brokers continues to pick up in the US, there is a strong chance that Canadians will start to hear and see them being talked about if not through commercials, then by the growing crowd of traders from the US and internationally who are clearly flocking to Interactive Brokers.

#DiscountBrokerage Tweets of the Week

In this week’s discount brokerage tweets of the week, there were an assortment of vents, apologies and pointed remarks that make the world of DIY investing such a colourful one to follow.

As has been the case over the past several weeks, Questrade continues to be the most active on Twitter amongst the Canadian discount brokerages. Other online brokerages may be online, but as the tweets below show, few of them capture much attention other than when things go awry for clients.

 

Event Horizon

June 8

Scotia iTRADE – Trading Psychology Part 2 with Stefanie Kammerman

June 9

Scotia iTRADE – Sources of Income and Yield Using ETFs with Horizons ETFs

TD Direct Investing – Introduction to Investing in Options

June 10

TD Direct Investing – Introduction to Investing

TD Direct Investing – Options as an Income Strategy

NBDB – International Investing – [Fr]

June 11

TD Direct Investing – Introduction to Technical Analysis 

From the Forums

When is a TFSA not a TFSA

From time to time there have been stories of fabled, almost mythological, balances of TFSAs. The news that the CRA is looking into a limited number of individuals’ “very high” TFSA balances is concerning to DIY investors on a number of levels. In this post from the reddit Personal Finance Canada section, a fascinating discussion of how these balances may have gotten so big and what the CRA may or may not be able to do highlights how important getting clarity on the rules about TFSAs are.

Breaking up is Easy to Do

For many Canadian investors, having a financial advisor is one way to help manage and navigate the complex world of investments and investment products. For the DIY investor crowd, however, there is very little love for the ‘typical’ financial advisory. In this post from the Canadian Money Forum, readers chime in on one individual’s question as to how to go about breaking things of with an advisor they’re just not that into.

Questrade VS RBC Direct Investing

An independent brokerage that advertises low commission prices or a big bank that kicked of the ‘fee-asco’ of falling commission rates. It’s a question many investors wrestle with. In this post from reddit’s personal finance Canada section, there was an interesting debate about the merits and drawbacks of picking one brokerage over the other.

Into the Close

That does it for this week’s roundup. Whether it’s Game of Thrones, the Stanley Cup or a frosty beverage on a patio (or all of the above), however the ice makes its way into your weekend, we hope it keeps you cool!

For those of us who hate to pay fees for seemingly small requests, this is an entertaining real-life example of some batman like drive and applied math in action to beat one airline’s administrative fees.

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Discount Brokerage Weekly Roundup – May 22, 2015

Like some kind of odd celestial alignment, the convergence of shorts weather on a short work week just as the S&P 500 hits a new high and causes yet another squeeze on the shorts. Yup, seems like shorts are the theme for this week’s roundup, and as such, this discount brokerage roundup will try to, um, keep it short.

In this edition of the roundup we take a look at the latest deal launched by one bank-owned online brokerage and why it might be a signal for the upcoming summer discount brokerage deals season. Next we gaze into the tea leaves with some interesting signals from one brokerage’s activity patterns as well as look at one looming threat to brokerages that may turn out to be more sizzle than steak. We’ll also take a look at what the chatter about discount brokerages was like on social media with our new #TweetsOfTheWeek. Finally we’ll take a look at the upcoming investor education events and some very interesting chatter from the investor forums.

Cash (or Free Trade) Me if You Can

Just in time for summer, Scotia iTrade has resurrected their 1,000 free trade/$1,000 cash back offer once again albeit with several twists.

When it first launched in January of 2015, it was the only offer that offered a specific promotion for deposits over $500,000 as well as the largest headline number for a cash back or free trade promotion. At the time the offer consisted of either cash back or commission free trades, and included a trial of the Scotia iTrade platform FlightDesk.

In its latest incarnation, the $1,000 cash back or 1,000 free trade offer now includes a 6 month subscription to the US based KeeneOnTheMarket.com trade alert service for individuals who deposit more than $100,000. As was the case in January, it appears that Scotia iTrade is looking to distinguish its promotions from other brokerages with bigger, bolder numbers of deposits sizes, free trades or cash back and now a stockpicker’s subscription service.

Interestingly, through the remainder of May, they will have several concurrent offers which could offer deal hunters a narrow window to pick the best one of the bunch.

Another noteworthy component to the latest deal from Scotia iTrade is that the offer expires well into September. Many other offers from bank-owned brokerages aren’t set to go that long but it looks like Scotia iTrade has firmly placed their bets on this flagship offer for the rest of the summer.

Finally, there is clearly an interesting spin on this offer that is geared towards active traders of US equities/options. Scotia iTrade continues to court this highly prized segment with their $4.99 active trader commission pricing, platform, service offering and now promotions.

It will be interesting to see if any other bank-owned online brokerage steps up to challenge Scotia iTrade in the active trader segment. The recent fee hikes from the major Canadian banks likely saw long-term investment accounts take some collateral damage with disgruntled clients jumping ship. The priority will likely therefore be on winning back those clients with incentives rather than chasing active traders. Whatever the case, Scotia iTrade has opted step into summer swinging with big headlines that other bank-owned brokerages will have to seriously ante up to beat. Should be an interesting summer.

Starting to Sizzle

Between the major news announcements, there are always some minor blips on the radar that indicate that the Canadian online brokerages are working away on something.

One bank-owned brokerage in particular seems to be finding its way back on to the radar more regularly. CIBC Investor’s Edge has been mentioned several times in recent roundups and stories for rolling out new pricing, promotions and seminars this year – something that was distinctly different from most of 2014. This past week they have yet again changed their homepage imaging and seized upon a timely trend by pitching visitors to their website the benefits of TFSA – something that up until now only Questrade had really picked up the ball on.

source: screenshot from CIBC Investor’s Edge Homepage

While it is still early, it appears that there is a trend amongst Canadian discount brokerages to increasingly focus on the content and design of their sites.

Recently CIBC Investor’s Edge and BMO InvestorLine have been building their respective benches in these areas by looking to hire designers and user experience specialists. BMO InvestorLine recently rolled out their new website front-end along with Desjardins Online Brokerage earlier this year and we’ve had confirmation from several other brokerages they are poised to do the same within the next 6 months. CIBC Investor’s Edge looks like they might be gearing up for some substantial design changes in the not too distant future.

CIBC Investor’s Edge bold commission pricing drop has put them back into minds of many DIY investors as well as their competitors, however their most recent maneuvers might signal that competition on user experience between bank-owned brokerages is going to get even hotter.

Don’t Believe the Hype?

For many DIY investors, the recent spike in attention given to robo-advisors has got more than a few feathers ruffled.

In an interesting story from International Adviser, however, one of the groups singled out as being threatened by the robo-advisor trend may breathe a sigh of relief. The reason: profitability.

While there has been lots of interest on the part of retail investors in these robo-advisors, the article points out the numerous challenges to successfully growing to scale where they can threaten the discount brokerage space. The point, as it is in many industries, is that only the strong will end up surviving. It’s a familiar refrain for discount brokerages who know all too well that success hinges on having a critical mass of clients AND being able to stick out from their competitors. For robo-advisors, the fight is only just beginning and it’s likely to expect discount brokerages won’t be letting them advance unchallenged for much longer.

#DiscountBrokerage Tweets of the Week

This week it looks like Twitter users from Questrade were again having trouble sourcing stocks to short. Given that certain markets are pushing all-time highs, it’s interesting to see a) that so many traders are attempting shorts and b) that Questrade users are encountering challenges shorting. While tweets to and from Questrade dominated the news feed, one user vented about the customer service experience at Virtual Brokers – something that has also been getting attention from other users posting to our forum.

Event Horizon

May 26

NBDB – Introduction to Call Options – [Fr]

TD Direct Investing – Understanding Margin & Short Selling – [Mandarin]

Scotia iTRADE – Options Trading For Beginners with Sarah Potter

May 27

Scotia iTRADE – Options Trading – Building A Collar with Montreal Exchange

TD Direct Investing – Advanced Options

TD Direct Investing – Understanding Margin & Short Selling

From the Forums

Keeping count

There are many reasons individuals may decide to open multiple accounts with discount brokerages. Chief among them are risk management (think eggs in baskets), CIPF protection and special features, one of the drawbacks is keeping them all straight. In this post from the financial wisdom forum, it was pretty interesting to see just how many discount brokerage and banking accounts certain individuals admitted to using.

Small Potatoes

It’s becoming trickier for smaller, inactive investors to park their money at a discount brokerage. In this post from Red Flag Deals, the inactivity fee took one investor at Qtrade by surprise. Check out what the community had to say about their options.

At the Close

That’s a wrap for this week. Remember that US markets will be closed on Monday for Memorial Day so for the US traders it will be a short week. Wherever you happen to be this weekend, hopefully you are blessed with great weather or some wildly entertaining stuff to watch. To help launch you into the weekend on a high note, here’s more great footage of people flying – a Canadian in shorts no less!