Tag: CIBC Investor’s Edge

CIBC Investor’s Edge

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Discount Brokerage Weekly Roundup – July 28, 2017

Separating news from noise is harder to do some weeks than others. This might have been one of those weeks. Despite markets responding to earnings and fundamentals, and despite economic news that shows Canada’s economy is now firing on all cylinders, there’s just one story that seems to Trump it all. For traders and investors, venturing forward into the unknown is a daily exercise, but the biggest lesson every trader/seasoned investor has learned is the value of risk management.

In this week’s edition of the discount brokerage roundup, we take a look at the balance between innovation and risk management. The first story, a tale of a new website roll out, showcases how a large bank-owned online brokerage navigates the challenge of being both familiar but innovative with one of their most important customer touchpoints. From there, we’ll do a lightning roundup with updates from the deals and promotions arena and some interesting news that could make a splash with DIY investors interested in ETFs. As always, we’ll review what DIY investors were saying on social media and the forums.

CIBC Investor’s Edge rolls out new website

When it comes to websites and design, the common theme among Canadian online brokerages appears to be less is more. This week, CIBC Investor’s Edge officially launched their new public facing website with a refreshed look, simplified menus and navigation and a more focused approach to reaching their core client base.

After being telegraphed to website visitors several weeks ago, the new website is finally here. For a bank-owned online brokerage, such as CIBC Investor’s Edge, designing for the online investor is a balancing act between ensuring the look and feel is consistent with the brand while also creating an experience that resonates with the fast-moving world of online investing.

So, in some ways the new website is a tale of two stories. Yes, the new CIBC Investor’s Edge website is a significant overhaul from its predecessor. Gone are the drop-down menus, the snapshot of the markets and tiny, text heavy pages. In their stead is a visually more modern, responsive and focused website that features the fun and approachable icons present in much of the broader CIBC marketing and imagery (like the penguins). That said, there is still a connection to some of the familiar imagery choices/styles in the headers and the site itself isn’t a bold departure functionally or aesthetically from its peers.

As with many redesign projects, there are lots of interesting angles to discuss. In this case, looking at the reorganization of the content on the website – which appears to be a substantial change – can provide a way to walk through some of the changes and what they might suggest about the evolution of CIBC Investor’s Edge in the fast-moving digital space.

From a design and user experience point of view, one of the most visible changes is the use of a top navigation bar without accompanying drop-down menu items. Likely a design choice that arose from a ‘mobile friendly’ web design, simplifying the menu in this fashion means that users will be scrolling more to find information on the page of interest and that many items from the previous site have been revised to be shorter or removed entirely.

The new menu breaks the website into the following categories:

  • Accounts and Investments
  • Platforms and Tools
  • Research
  • Pricing
  • New Investors
  • Experienced Investors

Previously the menu, at the top level, was broken into:

  • Getting Started
  • Benefits
  • Investor Profiles
  • Education Centre

So, at a high level, there is clearly a shift from talking about how, why and who, to talking about what, how much and who.

A recurring theme in the new website design is that there appears to be a tighter focus on the “investor” rather than the “trader”.

There are subtle things, such as the language choice to use the term ‘investing’ rather than trading as well as some more obvious things, such as the placement of registered account types at the top of the accounts and investments section or, in the platforms and tools section, a heavy emphasis on monitoring and research rather than execution.

Why this is interesting is because despite the pricing for commissions being attractive to very active investors or traders, there isn’t the same technical emphasis either on trading platform, charting or technology/execution that active traders might respond to and that competitor brokerages have. CIBC Investor’s Edge, at least through this website refresh, appears to be catering towards less active investors which means that their bank-owned peers who do have more sophisticated active trading platforms, such as TD Direct Investing, Scotia iTRADE or National Bank Direct Brokerage, might be able to attract these types of active clients who also seek the convenience and security of a large bank-owned brokerage.

Another feature that is clear in the new website is that the layout of the text is less crowded, easier to read and there feels like there’s enough information about the product/service to get a reasonable understanding of what it is without going into too much detail. Subtler, however, is also the use of language. For example, the section for ‘new investors’ explains more clearly and simply what accounts are available and how the process to get started works.

Of course, despite the website refresh and even a web-based experience to help populate the application forms, users cannot (yet) fully open an account online with CIBC Investor’s Edge. New clients still have to print, sign and send forms in or open the account in-branch. While this is certainly not news to the development team at Investor’s Edge, the new ‘norm’ being set by robo-advisors and even some online brokerage peers, is that opening up an account for investing online can be done entirely online.

Overall, CIBC Investor’s Edge’s new website is an evolutionary step forward into the new reality of online investing.

The website has a more modern looking interface as well as a tighter focus on the kinds of clients that CIBC Investor’s Edge might be trying to appeal to. Their commission pricing strategy has given them immediate relevance with almost all DIY investors, so the choice for many DIY investors really comes down to value added features and experience. Fortunately for CIBC Investor’s Edge, buy and hold investors do have a certain amount of patience with the process of investing and are always in the market for a good deal.

Lightning Roundup

Deals get a digital boost

With a new month around the corner, Canadian discount brokerage deals are set to roll over next week. Currently on deck for expiry are Qtrade Investor’s commission-free ETF offer for Canadian ETFs and Scotia iTRADE’s free movie points and free trades offer. The exciting news heading into the new month is that BMO SmartFolio has extended the deadline to qualify for its no management fee offer promotion through to the end of October. Also, another offer is in the pipeline at SmartFolio which we will release more details on in the coming weeks – stay tuned!

Questrade ETFs acquired by WisdomTree

Even though it may be summer, Questrade is busy making waves in the news this past week. Starting first with the big story, the acquisition of Questrade’s ETFs by WisdomTree Canada. Specifically, Questrade has sold its ETF division to WisdomTree in a tactical move to focus on the online brokerage and robo-advisor businesses.

In a quote to the Globe and Mail, president of Questrade Edward Kholodenko stated “After a careful review, we decided that we wanted to focus on our core direct online business as well as our roboadviser business, both of which have seen fast paced growth.”

Deeper in that same story, however, the mention that WisdomTree Canada and Questrade will be working in concert to provide educational materials to Questrade clients and that WisdomTree will be consulting on Questrade’s roboadvisor arm, Portfolio IQ is something that will be particularly interesting to watch evolve.

Another interesting stat, however, also caught our attention. This one was buried in the bottom of the press release in the ‘About Questrade’ section and stated “With 17 years of challenging status quo as Canada’s leading, non-bank online brokerage, over $5 billion in assets and more than 30,000 accounts opened every year, Questrade and its companies provide financial products and services: securities, foreign currency investment, and online wealth management.”

Some quick math suggests that over 500,000 accounts have been opened with Questrade since their launch (no mention of churn or account closures though), which is an interesting stat in and of itself.

What makes it even more interesting is another announcement from Questrade this past week regarding their designation yet again as one of “Canada’s Best Managed Companies.”

While that accolade is a great milestone, in a communication sent to clients there was also another reference to account openings this year, specifically that there have been over 40,000 accounts opened this year. Though it is unclear if this refers to trailing twelve months or year to date, regardless, it is again an intriguing stat considering the size of the Canadian market.

These stats are noteworthy because unlike publicly traded online brokerages in the US, there is very little publicly disclosed information about the number of accounts opened (or currently open) at each Canadian discount brokerage. Again, it warrants repeating that Questrade is referencing accounts opened, which is a combined figure across their managed wealth arm as well as their DIY investing segment and doesn’t report accounts that have been closed – or specify the more accurate stat of net new accounts.

The signals that Questrade’s robo-advisor and DIY investing units are going to get increased focus is certainly going to be worth monitoring. Add into the mix a relatively large US ETF partner and it could make for an interesting combination for both the bank-owned and independent online brokerages to try and maneuver around.

Discount Brokerage Tweets of the Week

A relatively quiet week by Twitter standards but there are a few interesting product launches and client experience feedback gems. Mentioned this week are CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Premier choice

In this post from reddit’s personal finance subreddit, news of WisdomTree’s acquisition of Questrade’s ETF business raised an eyebrow or two.

Withhold the phone

Trading stocks internationally can sometimes come with a peculiar quirk – withholding taxes. This thread from RedFlagDeals’ investing forum started long ago on a withholding tax situation at Interactive Brokers but was revived again as DIY investors bumped into a similar issue once again in dealing with interlisted stocks in the US (and other international) markets.

Into the Close

So that was a crazy week. If there’s one interesting thing about investing and markets, it’s that people take risks – and many times those risks turn into failures. That said, there’s a bigger prize and despite what might be dominating the headlines this weekend, there’s some comfort knowing that there are lots of great people reaching for new heights. On that note, enjoy the following compilation of people being awesome – perhaps there might even be an idea or two for a great weekend project. Have a safe and enjoyable weekend!

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Discount Brokerage Weekly Roundup – July 7, 2017

Oh boy, where to even begin? With the warm weather upon us it seems like real estate sales in Toronto are melting like ice cream left in the sun for too long, and the world’s attention is turned squarely on the meetings between world leaders for the G20. Of course, there are so many headlines that it’s easy to miss some of the stories that aren’t being generated 140 characters at a time. Paying attention to the slow and steady stories can be quite revealing, however, especially when it comes to Canada’s discount brokerages.

In this ‘trend’ filled episode of the weekly roundup, we kick things off with a look at the latest website update being telegraphed by a bank-owned online brokerage and what might be coming down the wire for the second half of the year. From there, we take a very interesting look at some possible macro factors swirling around the online brokerage industry in Canada that could substantially reshape and redraw an already dynamic landscape. Fortunately, we wind up the roundup on a familiar note with tweets from DIY investors and the latest chatter from the investor forums.

CIBC Investor’s Edge telegraphs an upgrade

Summer is a great time to do renovations and upgrades, and not just around the house. This past week, CIBC Investor’s Edge posted a notice on their website indicating that some updates and upgrades are in the works for their website front end.

screenshot of CIBC Investor’s Edge

But it wasn’t just the announcement that caught our attention, it was also a survey that popped up while on the homepage. Specifically, an online survey that sought out feedback from CIBC Investor’s Edge clients on certain features and functionality related to their online experience as well as the overall satisfaction with certain components of the CIBC Investor’s Edge offering.

If some of this sounds familiar, it is because in April, another online brokerage, Credential Direct, also posted a user survey to help provide guidance on functionality prior to launching their new website. Unlike the survey in April, which was focused on how individuals would locate certain information on a new website, the survey by CIBC Investor’s Edge seemed to looking for satisfaction with experience and taking a top down approach to establishing where improvements might be required.

In the first half of 2017, in fact, that there appears to be renewed interest and resource being devoted to improving the online user experience, especially at the bank-owned brokerages. Several website launches, staffing up in digital content and experience and a general shift towards releasing features to market more quickly all signal that Canada’s discount brokerages are gaining ground and learning from the ‘fintech’ model that is gaining a foothold in the wealth management space.

That said, it also points to the likelihood that changes are going to be more frequent and prevalent. For the last half of 2017, there are strong odds that we’ll see some very big announcements from certain discount brokerages on new website roll-outs of their own.

In the meantime, we’re excited to see what CIBC Investor’s Edge unveils and the accompanying response from DIY investors and clients on the new website format.

Beware of active lifestyles

Unlike some of the more obvious changes and developments in the Canadian discount brokerage space, there appears to be a handful of ‘macro’ trends that might steer the news and behaviour in the near future.

What does that elusive opener refer to exactly?

Over the past few months, the regulatory landscape around the Canadian online brokerages appears to be shifting. There are two forces at play from different government entities that could drastically reshape how DIY investors access online brokerages’ services and, perhaps, severely constrain the DIY investor space as a whole.

On the one hand, there is the issue raised by IIROC on the nature of what Canadian online brokerages (as order execution only entities) can provide in terms of tools or features that cater to investors. Specifically at issue, is what constitutes a recommendation and how much autonomy an individual investor may have in deciding what is or isn’t appropriate for their own investing objectives. While this is an important point, part of it has been covered in a previous roundup which serves as a prelude to this second, and perhaps more disruptive issue.

For the last few weeks, the story of the Canada Revenue Agency’s purported ‘crackdown’ on TFSA windfalls has been gathering media attention and investor ire.

Although this is not the first time that the CRA auditing TFSA account compliance/performance has made news, what is making the news is the rather large sum of $75 million that has been flagged for collection, an indication that efforts to regulate TFSAs has escalated. Before proceeding, there is an important caveat to state, and that is that the CRA ensuring that individuals don’t abuse the tax system is ultimately a net benefit for everyone. That said, the TFSA is a very interesting (and recent) vehicle for wealth building and it is that wealth building that finds itself at odds with a tax system (and it’s rules) for investors that was developed well before the democratization of information on and about securities (such as stocks).

And, while there are lots of very interesting angles to the evolving TFSA crackdown story, at the heart of the issue for DIY investors and for financial advisors, wealth managers and ultimately for online brokerages is what exactly constitutes ‘trading’ versus ‘investing’.

Without delving too far into the past, the CRA has published guidance on the subject of what may or may not constitute a trader but for many DIY investors and the industries that service them, the definition has been far too open ended. From an armchair analyst’s point of view, the issue appears to be ensuring that capital gains should get treated differently than business income, so separating what counts as either is crucial to administering the tax-preferred treatment that capital gains get.

To do so, the CRA has set out a multi-part test when evaluating what does or does not constitute business income or capital gains. That said, it is worth stating that according to the CRA’s documentation, business income is classified as anything derived from an “adventure or concern in the nature of trade.”

While, from the CRA’s perspective, this approach might afford the flexibility to evaluate cases on the merits of particular facts, the counterpoint is that is has created tremendous uncertainty. And, if there’s one thing that efficient markets disdain, it’s uncertainty.

As a result of the somewhat vague test of what could or could not constitute an “adventure or concern in the nature of trade” situations like the following can arise.

The popular DIY tax software Turbo Tax, published an article entitled “How to calculate capital gains when day trading in Canada” which spoke to interpreting how to log investment transactions in TFSAs as follows:

“TFSAs are purchased with after-tax dollars, without any taxation upon withdrawal. There are no restrictions on taxpayers using day-trading techniques for investments, and profits realized can be declared and taxed as capital gains.”

Clearly, if individuals are DIY investors, there’s a reasonably good chance they may also want to use software that helps to take a DIY approach to taxes. In fact, there are examples of some Canadian online brokerages who’ve offered incentives such as discounts on this software as a sign up bonus, so there’s a good chance resourceful individuals might turn to such a document to help figure out how to populate their tax returns.

In this case the language used in the article might lead some people to believe that they can use ‘day-trading’ in the same way as a capital gain. A reading of the CRA guidance, however, seems to contravene that statement. For example, with regards to short selling which the CRA guide explicitly states:

“The gain or loss on the “short sale” of shares is considered to be on income account.”

Clearly, anyone with a margin account who decides to short a stock needs to consider treating such a transaction differently for tax purposes than does anyone going long on an investment – but good luck to DIY investors trying to stumble across this information easily.

As a counterpoint to the information provided by Turbo Tax, recent articles, such as the one in the Financial Post by noteworthy taxation expert Jamie Golombeck state:

“Under the tax rules, if a TFSA carries on a business then it must pay income tax on its business income.”

Considering the points above, one very interesting angle is the moving target on what constitutes an active investor, specifically because this impacts how Canadian online brokerages communicate to DIY investors considering opening an online investing (or trading) account – including a TFSA.

The table below shows that an “active” investor is being communicated differently depending on the discount brokerage. For the CRA, and in the case cited in the Golombeck article above, it may not be interpreted the same way by everyone and that is highly problematic.

Trading level 30 trades per quarter 150 trades per quarter
Bank-owned online brokerages with offers or incentives at these levels NBDB, RBC Direct Investing, BMO InvestorLine; Disnat Direct, HSBC InvestDirect Advance RBC Direct Investing, TD Direct Investing, Scotia iTRADE, BMO InvestorLine
*some firms may appear twice as they have offers in each tier.

Add to this, the fact that there are also incentives that are being offered to individuals (such as discounted commissions or waived platform fees) depending on the number of trades executed. The range is quite extraordinary, going from 30 trades per quarter to as high as 150 or more per quarter.

Of course the other issue with being an ‘active’ investor is the time spent researching and following markets, as well as the level of knowledge of the markets. Both of these components are used in the test to establish whether an individual is considered to be generating business income or is eligible for the capital gains exemption. To do due diligence, however, does require time and effort – even in passive portfolios, to rebalance, read and generally know what you’re buying into.

Finally there’s the pricing for data feeds for active trading platforms. For business (such as sole-proprietor) investing/trading accounts, the data feed costs are significantly higher than for individual accounts, which means that the true cost to active investors who may not want run afoul of the CRA criteria is actually quite high. That’s bad news for the online brokerage industry who would now have to communicate the value proposition of being an active trader, doing so outside of the TFSA (potentially) and incurring huge data and platform fees.

Interestingly these two issues, that of the suite of services offered by order execution only (OEO) firms and what the CRA appears to be doing with TFSAs might actually intersect.

The fact of the matter is there is insufficient clarity on several fronts: what determines ‘trader’ or ‘investor’, the degree to which an individual who opens an account with an online brokerage firm can or cannot decide for themselves as to the level of ‘appropriateness’ of executing a particular transaction and the implication for them doing so in a TFSA.

In fact, it seems like there is a slight misalignment between the list of criteria put forward by the CRA in terms of “knowledge of securities” and the KYC rules put forward by securities regulators that would enable an individual investor to perform transactions in TFSA. On the one hand, individuals may be taxed for knowing too much about securities but on the other hand they may not be able to access tools from their online brokerages because they might not know enough.

In this case, it begs the question, does something need to change about the way TFSA accounts can be used by online brokerages? According to the Golombeck article cited above, the CRA’s position appears to be that TFSA’s are not that special.

That said how do the CRA’s tests for being considered a trader (for tax purposes) mesh with securities regulations that require online brokerages to determine, at some level, the degree to which an individual would be knowledgeable enough about securities to open an account and appreciate the extent of risk associated with online investing?

There’s certain to be much more debate on these issues ahead as the CRA had opened the can of worms of counting ‘wins’ in DIY investor TFSAs as business income but not necessarily equally considered losses obtained through the same set of activities as ‘business losses’ (if they have, it’s not been as widely reported).

Similarly, reconciling tax requirements with securities legislation is sure to come up especially if it can potentially hurt DIY investors in their journey to save for retirement. This very tangled set of issues will be fascinating to watch unfold, and as usual for DIY investors, the playbook seems to suggest: be ready to change.

Discount Brokerage Tweets of the Week

A somewhat quiet week by Twitter standards. Mentioned this week were CIBC Investor’s Edge, Interactive Brokers, Questrade, Scotia iTRADE and TD Direct Investing.

Into the Close

So much for keeping it short. Well, on the topic of shorts (not the trade but summer attire) have a great weekend and hopefully enjoy some of that summer weather while it’s still here!

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Discount Brokerage Deals & Promotions – July 1, 2017

Happy Canada Day! Like the weather in July, the deals and promotions section is heating up.

The great news for DIY investors heading into the new month is that there are 23 offers or promotions being advertised by Canadian discount brokerages and an additional four when considering the digital advice or robo-advisor promotional offers. Included in this mix are some exclusive offers for SparxTrading.com readers, notably the $88 commission credit offer now available at Questrade that was launched last month.

Discount Brokerage Deals Quick Nav

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Given what’s going with stock markets, possible interest rate hikes and substantial competition between online brokerages, there definitely seems to be evidence that Canadian discount brokerages are getting bolder and more creative with their offers.

Late last month, for example, Virtual Brokers launched a pair of offers that are likely to get deal savvy shoppers’ attention – especially for those who actively trade. In one of these deals, Virtual Brokers now offers a quarterly commission rebate for up to one year, something that we have not seen before and which, in numerical terms, might appeal to the moderately active trader who is able to meet the trading threshold required.

In addition, at the outset of July, Qtrade Investor has launched a commission-free ETF purchase promotion for Canadian ETFs where, similar to competitors Questrade and Virtual Brokers, the purchase of ETFs (in this case only Canadian ETFs) is commission free.

Although full commission-free trading might still be some time away, the idea is clearly being toyed with by Canadian discount brokerages – especially with Canadian ETFs.

Fundamentally, it is an interesting moment for both DIY investors and Canadian discount brokerages. As markets on either side of the border brace for the coming wave of interest rate hikes, which on the one hand might be beneficial for brokerages but on the other would change the economics of margin trading, and investor sentiment towards equities as an asset class. Fortunately for DIY investors, this will almost certainly make the case for Canadian discount brokerages to start offering bigger and bolder incentives to attract assets and new clients.

Finally, a few exciting housekeeping notes.

Regular readers of the deals & promotions section will note that we’ve included a navigation box at the top of the deals section to help users find information faster. Also, as of last month, we’ve also included coverage of ‘digital advice’ or robo-advisor deals that are offered by or linked to Canadian discount brokerages.

As always if we’ve missed a deal or if you hear of something that other readers may benefit from, let us know!

Expired Deals

At the time of publication, the public links to Credential Direct’s Transfer offer & Special Offer (Trend Micro antivirus) are no longer accessible. Credential Direct recently upgraded their website so we will continue to monitor whether transfer fee promotions are still being offered and update our tables accordingly. For the moment though, we’re not counting them as part of the live offer group.

Extended Deals

Great news on the extension front, there were two great offers that got extended as of the beginning of July.

The first from BMO InvestorLine, is the refer-a-friend offer, which has been extended for another year and now expires at the end of June 2018. This offer is somewhat unique among online brokerages in that it usually can be combined with other offers that clients might qualify for when opening an account. The BMO InvestorLine refer-a-friend offers $50 cash back to both the individual being referred and the ‘friend’ who referred them.

Also extended this month is the Desjardins Online Brokerage 1% commission credit, which has been extended to September 30th. This commission credit offer is one of the most competitive in that it offers up 1% of what clients deposit as a commission credit, up to a maximum of $1000.

New Deals

This is always the most exciting category to cover and particularly so this month as Qtrade Investor has waded into the promotional offer race yet again, this time with a commission-free ETF offer. Specifically, as mentioned above, the limited time promotion enables Qtrade Investor clients to buy any Canadian ETF commission-free. The conditions are fairly simple: the ETF must be Canadian-listed and the minimum order value must be $1,000 (in the currency of the trade).

Finally, while technically not a new deal, it is actually a newly advertised offer. BMO InvestorLine is now advertising their coverage of transfer fees up to a maximum of $200. As such we’ve included the transfer offer as linked to the same deposit conditions as their current summer promotion.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Qtrade Investor is offering commission-free ETF purchases for all clients (new and existing) for July 2017. See details link for full terms, conditions and pricing. $1,000 commission fees waived on Canadian listed ETF purchases Valid for Canadian listed ETF purchases made in July 2017. For more information, click here July 31, 2017
Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive a $50 cash back rebate per quarter. To receive the cash back rebate, at least 20 commission generating trades must be made within a specified quarter. Use promo code: CSHBKQTR17 to access this offer. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) per quarter (up to $200 cash back over the total period) To qualify 20 trades must be made within a quarter. $50 cash will be rebated in the following quarter. Eligibility period ends June 2018. For more information, click the terms and conditions here September 30, 2017
Open and fund a new account with Virtual Brokers with a deposit of at least $5,000 and receive cash back commission rebates on the first 20 Canadian or US ETF trades made by September 30, 2017. For commission-free Canadian ETFs use promo code: CADSETF2017 and for US ETFs use promo code: USSETF2017. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) Trades must be completed by Sept. 30, 2017. Cash rebates will be deposited in Feb. 2018. For more information, click the terms and conditions here September 30, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo September 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least $200,000+ in net new assets and you may be eligible to receive $1,200 cash back. In addition, eligible individuals can receive a 60-day trial of BMO MarketPro and have transfer fees covered up to $200. Use promo code SPARXCASH when signing up for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200,000+ $1,200 Cash back Cash back will be deposited the week of March 12, 2018. Summer cash back offer August 7, 2017
Scotia iTrade Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive A) 5,000; B) 7,500; C) 20,000; D) 35,000; E) 50,000 or F) 100,000 scene points as well as 50 free trades. In addition, new clients will also be reimbursed up to $150 in transfer fees. Free trades will be valid for 90 days. Use promo code 17SC when signing up to be eligible. Be sure to read terms and conditions for full details. A) $25,000 B) $50,000 C) $100,000 D) $250,000 E) $500,000 F) $1M+ SCENE Points A) 5,000 B) 7,500 C) 20,000 D) 35,000 E) 50,000 F) 100,000 + 50 Free Trades 90 days Free Movie & Free Trade Promotion July 31, 2017

Expired Offers
Last Updated: July 1, 2017 14:30 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2018

Expired Offers
Last Updated: July 1, 2017 14:30 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo September 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, by transferring in at least $200,000+ in net new assets and you may be eligible to have transfer fees covered up to $200. Use promo code SPARXCASH when signing up to also be eligible for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200 $200,000 Summer cash back offer August 7, 2017

Expired Offers
Last Updated: July 1, 2017 14:30 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout. n/a Trend Micro Special Offer Code none
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none
Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) or $5,000 (for the Commission Free Trading Account) and you may be eligible to receive a one-year subscription to access 5i Research. Use promo code 5iVB2016 when signing up. Be sure to read terms and conditions for full details. $1,000 (Classic Commission Account); $5,000 (Commission Free Trading Account) 5i Research Offer March 31, 2017

Expired Offers
Last Updated: July 1, 2017 14:30 PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees SPSF July 31, 2017 SmartFolio New Account Promotion
Cash Back Open and fund a new Investcube account with National Bank Direct Brokerage and deposit with at least A) $10,000; B) $50,000; C)$200,000; or D) $300,000+ and you may be eligible to receive a cash back deposit of either A) $50; B) $200; C) $400 or D) $600. See offer terms and conditions for full details. A) $10,000 B) $50,000 C) $200,000 D) $300,000+ A) $50 cash back B) $200 cash back C) $400 cash back D) $600 cash back CUBE2017 August 31, 2017 Investcube Cash Back Promotion
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
Last Updated: July 1, 2017 14:30 PT
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Discount Brokerage Weekly Roundup – June 30, 2017

Not everyone would look forward to turning 150 the way Canada does. That’s simply because us Canadians love to do things our way – including the Canadian discount brokerages and DIY investors. Of course, defining what ‘Canadian’ looks (and trades) like is quickly changing and gladly it looks like most Canadian online brokers are keeping up with the times.

There’s all kinds of excitement in this week’s roundup. Starting first with a shiny new website for one of Canada’s non bank-owned brokerages that showcases a more human approach to the world of finance. From there, at least one Canadian online brokerage decided to celebrate Canada turning 150 by offering up a great deal to DIY investors, because who doesn’t love a deal? Though it’s a tough act to follow, there are also interesting tweets and forum chatter that illustrate Canadians love to talk about DIY investing (and most of them are pretty polite!) in the tweets and forum roundups.

Credential Direct launches new website

It may have taken some time, but Credential Direct has officially rolled out its new website this week. Gone is the dated version of their website, a remnant of the features and priorities of the mid 2000’s and in its place, a modern layout as well as some interesting new features. In their own words, the new Credential Direct site is “simple, smart and so, so pretty” – for the most part we’d have to agree.

Side by side snapshots of Credential Direct’s old and new website.

Having covered (and even participated in) a number of different website upgrades and refreshes from Canadian online brokerages over the past three years, taking on the project of replacing a website is no easy feat.

In 2017, a ‘modern’ website – especially one for DIY investors – has to be aesthetically pleasing and seem ‘contemporary’ on the one hand, but also render and behave well across different screen sizes and consider user interaction that accommodates existing clients as well as possible new clients.

Credential Direct’s new website is clearly a radical overhaul from its predecessor. Aside from some of the more obvious changes, however, there is also a significant branding and messaging evolution that the new website brings with it. With so many drastic changes, there’s lots to speak to. That said, here are a handful of the observations about this updated website that we found to be most interesting.

One of the first things that jumps out about the new website is that the typography and styling of the text has been simplified and harmonized. While that might sound a bit like design-jargon (and it is) the decision to use a consistent colour and font means that the site instantly feels less busy than the version before it. Information is clearer, easier to read and has been broken into “essential” elements. In this case, less is definitely more.

Of course, anyone who has had to design a website knows that there are literally hundreds if not thousands of small decisions to make when it comes to organizing the information.

As we had reported in April, the design decisions, in particular around information organization, were helped along by a survey that helped test how users would interpret different menu headings and information tasks.

In that light, it is interesting to note that the new navigation puts a focus on platforms ahead of pricing, the latter of which is the most influential component of the value proposition for DIY investors. Not that information on pricing is hard to find. For users who scroll, pricing is the first thing under the header image that appears.

Fortunately, most of the information in the new site is easy to find for individuals looking to learn more about the Credential Direct experience, so the menu navigation choice was a curiousity. Of course, it is likely that with the new website, there will also be more measurement and testing, and as such, the new menu ordering is going to evolve based on data rather than being ‘carved in stone’.

Another thing that features prominently is the imagery of the people.

In a savvy design and marketing move, the new website places a strong emphasis on people but then goes a step further to name them and humanize the experience of learning about Credential Direct.

Personas used by Credential Direct to segment DIY investors

Going with pictures of people instead of icons is a bold move, and certainly not without some risks. Credential Direct’s decision to use personas and images that break the mold of what an investor typically looks like, is in keeping with a trend in financial services generally. It is particularly encouraging to see the diversity in imagery choices, with pictures of women investors, investors of different age groups and various ethnicities – something that is a welcome departure from the world of investing imagery in the 2000’s.

In fact, for anyone who’s had to look at thousands of stock photos to decide on what images to use, however, the choices of imagery were also smart and interesting.  Credential Direct’s design team did not fall back on stock photos of individuals with calculators and papers sprawled everywhere struggling to understand their statements. Instead they managed to find everyday people doing everyday things. And, it is unlikely these same photos showing up in other people’s marketing materials, especially online brokerages. Kudos.

Of course, the persona-based approach still breaks the world down into three main categories – novice, intermediate and expert investors. In this case, however, the categories have names and stories. So Susan (novice), Raymond (intermediate) and Nadira (expert) are much more approachable than just category names. Further, clicking into the particular personas, the “features” are branded as the individual’s “favourite features.” In this way, reading about investing with Credential Direct feels more like a story than a sales pitch.

Of course, the website refresh is one in a list of many big (and sometimes small) digitization efforts from Credential Financial (the parent/owner of Credential Direct). For example, a robo-advisor is on the list of things that will be launching – itself no small project. Despite this latest move with the website, and all of the work that went into it, there is still some ground to cover to become ‘cutting edge’.

For example, one of the first hurdles to overcome is the ability to open an account online. Despite the current setup of the website and the efforts they’ve made to simplify the process, individuals looking to open an account with Credential Direct still need to be prepared to print, sign and send paperwork and wait.

The second is carving out a section for promotional offers or deals. Credential Direct’s previous site did have a section for special offers but the new site does not. Given where Credential Direct sits in terms of market share and general awareness, if they’re hoping to grow their client base, promotional offers are almost a must, so it will be interesting to see how and where they call attention to this in their new design.

Finally, there’s investor oriented content. Credential Direct has reorganized much of their existing ‘investor’ content and the new addition of a section called “The Ticker” seems promising, but other Canadian online brokerages – especially close competitors, have fully embraced content production into their offering. Out of the gate, Credential Direct’s first post on their “Ticker” section was dated April 2017 and discussed the launch of their new website. To compete with their peers, Credential Direct will have to find more to say, more often and in more depth.

From a design perspective, the new Credential Direct website does deserve to be called pretty. For DIY investors or traders, however, personality has constantly proven to be more important.

Specifically, ‘personality’ comes in the form of product functionality and bold thinking (aka innovation). The front-end is a good start but it might be secondary to pricing, actual ease of finding the right information and operating an account.

While Credential Direct can feel good about their latest site roll out, the industry around them is moving very quickly. So, when it comes to innovating and getting ahead of their competitors, the thinking and features, like the type and font of their new site, must be bigger and bolder.

Deals preview and updates

With a new month and new deals literally around the corner, there’s already action on the deals front to report.

Qtrade Investor kicks off July deals action by offering up commission-free trading on Canadian ETFs. If it has a familiar feel, National Bank Direct Brokerage tried something similar in 2013 when they offered commission free trading on ETFs, eventually rolling out a permanent commission-free Canadian ETF trading program in 2016.

Screenshot of Qtrade Investor homepage featuring free ETF offer

This offer by Qtrade Investor is yet another commission-free ETF promo that has come to market. Earlier this month, Virtual Brokers launched two new deals, one of which was also a commission-free trading offer for US or Canadian ETFs.

And, while Qtrade Investor is one of five Canadian discount brokerages with some kind of commission-free ETF program (Scotia iTRADE, Questrade, Virtual Brokers and National Bank Direct Brokerage are the others), this latest deal might be a signal that ‘commission-free’ trading continues to take root in Canada. For the moment, it appears to be in the form of ETFs rather than in equities generally but trends seem to be pointing in the commission-free direction.

Another interesting deals update comes from the BMO InvestorLine refer-a-friend program, which will be extended through June 2018. The refer-a-friend program at BMO InvestorLine is unique among Canadian brokerages that offer deals/promotions in that it can usually be combined with other offers as well. For reference, this refer-a-friend promotion offers $50 cash to the referring party and $50 to the new client.

On the downside, with the roll out of Credential Direct’s new website, it appears that the links to previous offers are no longer working, an indication that perhaps these deals are no longer being offered.  The specific offers in question were the ‘special offer’ of a discount for the Trend Micro antivirus software and, more importantly, the transfer fee coverage offer. We will watch to see if one (or both) of these offers were just lost in the shuffle or if they’re going to stage a comeback soon.

Discount Brokerage Tweets of the Week

A quieter week heading into the long weekend, but still enough action to keep things interesting. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Credential Direct, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

RBC Direct Investing vs. Questrade

Bank-owned brokerage or independent? It’s a popular question with DIY investors deciding between the convenience of banking and the pricing of free ETF buying at Questrade. Find out what one DIY investor learned by asking redditors in this post from the reddit Personal Finance Canada thread.

Cross Border Shopping

Norbert’s Gambit, the infamous maneuver to convert currency without having to incur the regular currency exchange fees, was the topic of this post on reddit, where one DIY investor was looking for guidance on how to do this at TD Direct Investing with an interesting fund choice.

Into the Close

That’s a wrap on the week, the month of June and the first half of 2017. Canadian markets are closed on Monday but anyone trading actively in the markets is undoubtedly going to be watching what happens come opening bell in the US. Of course, for those who are actually long on the long weekend, have a safe and fun Canada Day weekend! Cheers to Canada turning 150 in style and to another 150 equally eventful years ahead!

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Discount Brokerage Weekly Roundup – June 9, 2017

In a slight pause from presidential shenanigans, we kick off this weekend alongside the Canadian Grand Prix rolling into Montreal to celebrate its 50th anniversary. In many ways, the world of elite car racing mirrors the online brokerage space, both here in Canada and especially in the US. Both are subject to constant improvements and the reality is that both require constant adaptation to man and machine to perform incrementally better year after year.

In this edition of the roundup there are both grand prizes and intense competition which create the formula for a very interesting recap. Starting first with some big news in the deals arena, we profile the launch of a custom offer that is bound to get on the radar of the deal hunting crowd in the months to come. From there, we recap the highlights and insights on the US online brokerage landscape from a recent convention that provided some privileged access to the thoughts of leaders of major US online brokerages. To gear down, we’ll take a lap around Twitter track to see what DIY investors had to say about and to Canadian discount brokerages and we’ll wave the checkered flag alongside some forum posts into the close. Start your engines, here we go.

Eyes on the Prize

Great news for DIY investors heading into the summer, not only is the weather hot, but so too are the deals. In what is typically described as the ‘slow’ season for online brokerages, this year it appears that things are a bit different.

Not only are markets (at least in the US) continuing to push record highs, they are doing so in spite of uncertainty with the US presidential state – something that would otherwise leave markets rattled. And, while there are certainly the naysayers saying the rally in stocks has gone well beyond where it should have, the fact remains: prices continue to rise and assets continue to be poured into the markets.

What this means for DIY investors is that despite the looming uncertainties, there is an inevitable pull into participating in the move upwards. While there may be lots (and lots) of bad news, for DIY investors the good news is that Canadian online brokerages are anteing up all kinds of promotional offers to make opening an online trading account more worthwhile.

On that note, the big news this past week was the launch of the SparxTrading.com exclusive offer with Questrade where individuals who sign up for an online trading account can receive up to $88 in commission-credits, which are good for up to 60 days from the point of account opening.

One of the most appealing facets of this offer is that individuals can qualify with a minimum deposit of $1,000. That said, it is important to understand that Questrade does charge inactivity fees (of $24.95 per quarter) if a client’s total assets with Questrade are less than $5,000. Fortunately for Questrade, there are numerous ways to have the ‘inactivity’ fee waived, all of which can be found here.

As far as commission-free trade offers at Questrade, this current offer is one of the (if not the) best offer for individuals interested in a sign-up promotion with Questrade. Since this offer was put together via the Questrade affiliate program, SparxTrading.com may receive a payment for individuals who sign up using the promotion code Sparx88.

Compared to the current (and standard) affiliate offers of $50 in commission credits that are widely available online, however, the $88 commission-credit promo offers DIY investors significantly better value. In addition, the standard term to use the $50 commission-credit offer is 30 days whereas the Sparx88 commission-credit offer is good for 60 days. In short, those looking to open a Questrade DIY investing account will be hard pressed to find a better offer.

Of course, those DIY investors shopping around for an online trading account offer will be pleased to find out that there are also more deals from other brokerages on the horizon. Although we can’t confirm publicly which brokerages are launching offers soon, we can say that there is a high probability that June will have a few more pleasant surprises in store for DIY investors.

Made in Manhattan

Every so often, a window into the inner workings of the online brokerage industry opens up to reveal the fascinating activities that take place behind the scenes. Even more intriguing, however, is when the normally guarded CEO’s of the US online brokerage industry are the ones providing the insights. Admittedly, this next piece is going to appeal to the online brokerage enthusiasts, but there some very noteworthy scenarios that were uncovered.

This past week the Sandler O’Neill 2017 Global Exchange & Brokerage Conference took place in New York City and offered up a unique snapshot of the current state of the online brokerage industry in the US. Interviewed at this year’s conference were CEO’s of three of the largest US online brokerages: Thomas Peterffy (Interactive Brokers), Tim Hockey (TD Ameritrade) and Karl Roessner (E*Trade Financial).

Having the opportunity to listen in on the comments and insights from the respective heads of these US online brokerages offered some clues into where the industry south of the border is heading and what that might mean for Canadian discount brokerages as well as for DIY investors.

While there was certainly a lot of ground that was covered in each of these interviews (which lasted about 25 minutes a piece), there were three main themes that emerged about the landscape for online brokerages in the US.

The first, and widely acknowledged development, was the wave of price drop events that took place earlier this year and the resulting fallout. Specifically, the lowering of commission pricing across the board provided an interesting look at the reactions and responses from each of the respective heads of the interviewed brokerages.

Perhaps most interesting reactions came from Tim Hockey and Karl Roessner, who acknowledged that the increased attention that the pricing war received in the media potentially helped to contribute to more clients engaging with either firm and more new clients coming on board. It seems somewhat counter intuitive that the online brokerages would see lower commission pricing revenue as a positive, but there was a definite spin on the benefits of increased account growth. For Interactive Brokers, low commission pricing appears to have been part of the strategy from the get-go, and as such, Thomas Peterffy seemed to communicate that he will continue in the same direction of focusing on low cost execution, margin and excelling at automation in order to win over new clients.

Stepping back to assess the big picture on pricing, the writing appears to be on the wall for the US online brokerage industry that commission pricing can – and will likely – continue to drop. All three brokerage heads felt that their respective enterprises could withstand pricing drops and that diversification strategies (such as increasing efforts to onboard managed wealth clients) are already in play.

The next big theme discussed by the three brokerage CEO’s interviewed was the role that technology continues to play in the operations of their respective online brokerages as well as what it means for the future of their organizations. In some ways, it seems obvious that an ‘online brokerage’ would rely on technology quite extensively – and while that is true, there appears to be a substantial transformation taking place in financial services to become more ‘tech’ savvy. One example cited by both E*Trade and TD Ameritrade, for example, was the move to a more ‘agile’ workflow structure for technology solutions deployment. A particularly detailed example of this work in action was provided by Tim Hockey, who highlighted a doubling in ‘throughput’ that came from a combination of a 36% increase in agile run projects and 25% increase in budget for technology projects.

What this means for DIY investors is that responsiveness to feature change requests will likely improve and the time for innovative features and user experience enhancements to ‘go live’ will decrease.

Finally, the third major theme that was discussed was the general absence of volatility in the stock market and how that has impacted the online brokerage industry (by a lack of trading). While there were theories advanced as to why this might be the case, what was particularly interesting was that both Thomas Peterffy and Tim Hockey alluded to volatility returning.

In the case of Peterffy, he had mentioned that while algorithmic traders and options traders are currently equipped to handle the current market conditions, an outsized move could potentially displace many of the trading strategies that have done so well in a low volatility environment. From Hockey’s point of view, the ‘reversion to the mean’ case was made in which  volatility would be likely to return to long term historical averages (i.e. the VIX at 12 – 14).  In either scenario, however, online brokerages would stand to benefit from increased trading activity. And, for DIY investors, it is a good reminder that planning a strategy ahead of time for a higher volatility period would be prudent thinking.

Clearly, there was lots of interesting ground covered at the most recent Sandler O’Neill Brokerage Conference. For Canadian DIY investors, one of the key takeaways is that some of the changes in the US are also taking place here in Canada and that service levels as well as pricing can be expected to improve, albeit at a slower pace. When it comes to selecting an online brokerage, however, one of the new markers for making that choice would appear to be how proficient the organization is at managing technological change – since it appears that the only certainty confronting the online brokerage space is the necessity to adapt quickly to changes in technology.

Discount Brokerage Tweets of the Week

This week it looks like the usual suspects were in the spotlight with DIY investors. Mentioned in the tweets (some more angry than others) were CIBC Investor’s Edge, Questrade, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

A Marginal Strategy

The combination of the right online brokerage that can offer the right price and a low cost of capital bears all the hallmarks for a winning strategy. Whether or not the recipe works is another question altogether. That was the basis behind this post from redflagdeals.com’s investing thread in which one user was curious about a passive strategy using Interactive Brokers to pull it off. Worth a read for what the community had to say.

Not Your Average Couch Potato

Planning out investments that take little time and effort can itself take an upfront investment of time and effort. That said, it is time well spent and especially so when creating a detailed post to put in front of the reddit community to have them weigh in on it. Such was the case in this post on a passive strategy that certainly generated a lot of active discussion on the personal finance Canada subreddit.

Into the Close

If you made it this far, congratulations! It’s been an eventful week and even though all of the exciting and mundane news has been ‘trumped’ by the media frenzy, there are still many very interesting things happening across this great planet of ours. Whether you tune into the online world or actually get out and enjoy the great weather, have a great (and tweet free) weekend! Of course if you’re looking for a little inspiration for that weekend drive (or that longshot position), here’s a little video to get you on your way.

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Discount Brokerage Deals & Promotions – June 1, 2017

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

*Update: June 27* Summer is the best time for blockbuster movie hits. And, just like these feature productions, this month’s deals & promos section will be filled with big announcements and teasers on offers coming soon from Canada’s online brokerages as well as from SparxTrading.com!

Before getting to the new features and deals, here’s a quick recap of the landscape heading into June.

Although there was lots going on in the background, May was relatively quiet on the deals front. Last month saw 23 promotional offers in play with Qtrade Investor opting to extend their transfer offer until the middle of this month.

Heading into the new month, it seems like June could have more deal turnover and volatility. For example, BMO InvestorLine has an offer set to expire on June 5th (more on that below) as well as another (refer-a-friend) at the end of the month; Qtrade Investor’s transfer fee offer expires June 14th and Desjardins Online Brokerage’s long-standing 1% commission credit promotion is scheduled to conclude at the end of June.

The good news, however, is that there are still many promotional offers for DIY investors (24 at the time of publication) in the market for an online trading account. Better still is the fact that the deals/incentives being put forward are getting more creative. For example, this month Desjardins Online Brokerage has launched their first (at least in recent memory) contest-based program (no purchase required either!) – perhaps in response to the contest by National Bank Direct Brokerage. Also, Virtual Brokers ran a limited promotion in conjunction with their investor education webinar (with the Independent Investor Institute) in which they were offering up 3 months of commission-free ETF trading (buying and selling) for new clients.

Also hinted at last month was the launch of a SparxTrading.com exclusive offer.  This month we’re happy to report the official launch of a commission-credit promotion with an online brokerage coming just around the corner. We’ll provide updates here in the deals section when the promo goes live as well as announce the launch of this new offer on the SparxTrading Twitter account.

Another exciting announcement is the addition of Canadian roboadvisor/digital advisor deals & promotions into our deals section.

The landscape for Canadian online brokerages has evolved and now the automated/digital/robo [product line] is quickly becoming integrated into the suite of services offered by online brokerages.

As such, this month we’re launching coverage of special offers for the digital/roboadvisor services linked to firms that also have a DIY/self-directed investor service. Thus far, this group includes BMO SmartFolio, Questrade Portfolio IQ, National Bank Direct Brokerage’s InvestCube, VirtualWealth (from Qtrade) and a soon to roll out robo-advisor from Credential (name tbd) powered by NestWealth Pro.

While we can’t confirm that more roboadvisor players will be on the way, the announcement today that HSBC is launching a roboadvisor (in the UK), National Bank’s recent investment into NestWealth and the whispers of another Canadian online brokerage on the cusp of a roboadvisor launch, suggests there is still plenty of action left in this space in the near future.

As always, if there are any Canadian discount brokerage deals or promotions that we’ve missed, let us know and we can add them to the list for all deal-hunting DIY investors to be aware of.

Expired Deals

*Update: June 24th – Qtrade Investor’s discounted transfer fee ($10,000 deposit to have transfer fee covered) offer officially closed on June 14th and was not extended. Their transfer fee minimum deposit moves back to $25,000.*

No deals expired heading into June.

Extended Deals

No deals expired heading into June.

New Deals

*Update: June 27th – There’s a new kid on the block for the deals & promotions section, and it likes to do the robot. We’re pleased to launch the new section covering roboadvisors that are linked to or run by Canadian discount brokerages. At the time of publication there are currently four online brokerages affiliated with a roboadvisor (or digital advice) platform. We’ve combined the various offer types, which include cash back promotions, discounted management fees and transfer fee coverage. Scroll down to scan the latest roboadvisor promotions currently available to investors.*

*Update: June 24th – Virtual Brokers made a splash at the outset of summer by launching two big commission-credit offers. The first offers up 20 commission-free ETF trades for new clients. Specifically, this promo offers 20 commission-free ETF trades for either Canadian or USD ETFs. The second promo is another commission-credit offer that rebates $50 for 20 commissionable trades made within a quarter, for up to four consecutive quarters. The deadline for signing up for this promotion is September 30th. See the table below for more details.*

*Update: June 7th – Exciting news! SparxTrading is pleased to announce the launch of our exclusive $88 commission-free trade offer with Questrade. Individuals signing up for a new qualifying online trading account with Questrade and depositing $1,000 or more in net new assets can receive up to $88 in commission credits which can be used towards equity, options and ETF (sells) trades. As far as we can tell, this is the best Questrade commission-credit offer currently available – and as an added bonus, individuals have 60 days to use the commission-free trades (as opposed to the standard 30-day window for current commission-credit offers). See table below for more info.*

*Update: June 5th – BMO InvestorLine has launched their latest promotion, a cash back offer for $1,200 for new or existing BMO InvestorLine clients depositing at least $200,000 in net new assets. In addition to the cash back offer, this promotion includes a 60-day access to their 5-Star program (including a trial of the MarketPro platform) and up to $200 in transfer fees covered from another brokerage. Finally, this offer is also eligible to be used with a refer-a-friend offer currently available to BMO InvestorLine clients meaning that referred individuals can get an extra $50 cash back added onto their bonus. See table below for offer links.*

Although technically not a new account opening offer, Desjardins Online Brokerage is sponsoring a draw for a trip to New York City (from Montreal), accommodation, a special tour of Wall St. and $500 CAD in spending money. Total value of the prize is $3,000 CAD and the contest is open until July 14, 2017. To enter, individuals have to register to receive at least one of several email communications from Desjardins Online Brokerage (notably their D-bulletin) as well as provide their email address, postal code and phone number. So, in terms of entry, it is very quick and straight forward. For full details, see terms and conditions here: https://www.disnat.com/en/wall-street-contest

Lots coming around the corner, check out the weekly roundup for advance notice on two special offers set to drop next week. One (very big offer) from BMO InvestorLine and the other being a SparxTrading.com exclusive promotion. Stay tuned!

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers
  5. Digital Advice + Roboadvisor Promotions (new!)

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive $88 in commission credits (up to 17 commission-free trades). Use promo code SPARX88 when signing up. Be sure to read terms and conditions carefully. $1,000 $88 commission credit 60 days Access this offer by clicking here: $88 commission-credit offer . For full terms and conditions, click here. none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive a $50 cash back rebate per quarter. To receive the cash back rebate, at least 20 commission generating trades must be made within a specified quarter. Use promo code: CSHBKQTR17 to access this offer. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) per quarter (up to $200 cash back over the total period) To qualify 20 trades must be made within a quarter. $50 cash will be rebated in the following quarter. Eligibility period ends June 2018. For more information, click the terms and conditions here September 30, 2017
Open and fund a new account with Virtual Brokers with a deposit of at least $5,000 and receive cash back commission rebates on the first 20 Canadian or US ETF trades made by September 30, 2017. For commission-free Canadian ETFs use promo code: CADSETF2017 and for US ETFs use promo code: USSETF2017. This offer is open to new clients only. Be sure to read terms and conditions for full details. $5,000 $50 commission rebate (cash back) Trades must be completed by Sept. 30, 2017. Cash rebates will be deposited in Feb. 2018. For more information, click the terms and conditions here September 30, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo June 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least $200,000+ in net new assets and you may be eligible to receive $1,200 cash back. In addition, eligible individuals can receive a 60-day trial of BMO MarketPro and have transfer fees covered up to $200. Use promo code SPARXCASH when signing up for cash back offer. Be sure to read the terms and conditions for more details on the offer. $200,000+ $1,200 Cash back Cash back will be deposited the week of March 12, 2018. Summer cash back offer August 7, 2017
Scotia iTrade Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive A) 5,000; B) 7,500; C) 20,000; D) 35,000; E) 50,000 or F) 100,000 scene points as well as 50 free trades. In addition, new clients will also be reimbursed up to $150 in transfer fees. Free trades will be valid for 90 days. Use promo code 17SC when signing up to be eligible. Be sure to read terms and conditions for full details. A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000 – $499,999 E) $500,000 – $999,999 F) 1,000,000+ SCENE Points A) 5,000 B) 7,500 C) 20,000 D) 35,000 E) 50,000 F) 100,000 + 50 Free Trades 90 days Free Movie & Free Trade Promotion July 31, 2017

Expired Offers
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $100,000 or B) $250,000+ in net new assets and you may be eligible to receive A) $200 cash back or 20 commission-free trades; B) $1,000 cash back or 100 commission-free trades. Use promo code SPARXCASH when signing up for cash back offer or SPARXTRADES to be eligible for commission-free equity trade offer. Be sure to read the terms and conditions for more details on the offer. A) $100,000 – $249,999 B) $249,999+ A) Cash back: $200 OR 20 commission-free trades B) Cash back: $1,000 OR 100 commission-free trades. Cash back will be deposited the week of January 8, 2018. Commission-free equity trades are eligible for use up to August 6, 2017. Cash back or Free trade offer June 5, 2017
Last Updated: June 24, 2017 12:50 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2017

Expired Offers
Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc $1,000 $50 commission credit 30 days none none
Last Updated: June 1, 2017 21:30 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo June 30, 2017

Expired Offers
Last Updated: June 24, 2017 12:30 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout. n/a Trend Micro Special Offer Code none
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none
Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) or $5,000 (for the Commission Free Trading Account) and you may be eligible to receive a one-year subscription to access 5i Research. Use promo code 5iVB2016 when signing up. Be sure to read terms and conditions for full details. $1,000 (Classic Commission Account); $5,000 (Commission Free Trading Account) 5i Research Offer March 31, 2017

Expired Offers
Last Updated: June 1, 2017 21:30 PT

Digital Advice + Roboadvisor Promotions

Robo-advisor / Digital advisor Offer Type Offer Description Min. Deposit Reward / Promotion Promo Code Expiry Date Link
Discounted Management Open and fund a new Questrade Portfolio IQ account with a deposit of at least $1,000 and the first month of management will be free. For more information on Portfolio IQ, click the product link. $1000 1st month no management fees KDKFNBBC None Questrade Portfolio IQ Promo Offer
Discounted Management Open a new account with BMO SmartFolio and receive one year of management of up to $15,000 free. See offer terms and conditions for more details. $5,000 1 year no management fees SPSF July 31, 2017 SmartFolio New Account Promotion
Cash Back Open and fund a new Investcube account with National Bank Direct Brokerage and deposit with at least A) $10,000; B) $50,000; C)$200,000; or D) $300,000+ and you may be eligible to receive a cash back deposit of either A) $50; B) $200; C) $400 or D) $600. See offer terms and conditions for full details. A) $10,000 B) $50,000 C) $200,000 D) $300,000+ A) $50 cash back B) $200 cash back C) $400 cash back D) $600 cash back CUBE2017 August 31, 2017 Investcube Cash Back Promotion
Transfer Fee Coverage Transfer at least $25,000 into Virtual Wealth when opening a new account and you may be eligible to have up to $150 in transfer fees covered by Virtual Wealth. $25,000 up to $150 in transfer fees covered None None Contact customer service directly for more information.
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Discount Brokerage Weekly Roundup – May 12, 2017

While savvy investors and traders enjoy the ‘boring’ trades, in these markets, the truth is that nothing is quite so boring. For now, stock markets are moving on earnings – which is a good sign – however there appears to be a little extra uncertainty thrown into the mix, which for better or worse, makes things exciting to have to trade around. For mainstream investors, it seems that rather than try to pick off individual success stories, another product, ETFs, are continuing to be the ‘boring’ trade with some exciting results for those who run them and the online brokerages that facilitate the trading of these.

In this week’s roundup, we take a look at some interesting and interrelated developments in the world of investor education and ETFs that could be an area where Canadian online brokerages look to battle it out next. From there, we profile what the hiring decision of one online brokerage might mean for the Canadian landscape, especially out west. As always, we’ll serve up the latest DIY investor tweets and a pair of interesting forum posts to see what Canadian investors are talking about.

When a webinar is more than a webinar

One of those bigger trends among the online brokerages is the shift to digital content, in particular, with investor education. While the shift from seminars to webinars is nothing new in this space, what is noteworthy is the uptick in investor education content that one bank-owned brokerage, CIBC Investor’s Edge, has been deploying via webinar.

In late March, there was a webinar by Jamie Golombek that discussed some of the implications of the latest Canadian Federal budget and this past week, we noted an announcement for a webinar on ETFs presented by David Barber or First Asset. While two points a trend does not make, it did signal that something is stirring at CIBC Investor’s Edge.

Source: Screenshot of CIBC Investor’s Edge Website

A handful of brokerages, notably Desjardins Online Brokerage, National Bank Direct Brokerage, TD Direct Investing and Scotia iTRADE, have structured, regular and ongoing investor education webinars and seminars. The recent uptick in CIBC Investor’s Edge’s webinar schedule may signal a more concerted effort to deliver DIY investor educational content or it may resemble the approach taken by brokerages such as Credential Direct or Virtual Brokers where webinars are held intermittently during the year. Either way, both the timing and the topic are an interesting choice given what other online brokerages are delivering in terms of ETF-related content.

In May, TD Direct Investing is planning a pair of webinars on ETFs and Desjardins Online Brokerage has introduced a webinar showcasing the latest Desjardins-branded ETFs.  By comparison, National Bank Direct Brokerage also includes a regular webinar on the basics of ETFs and are running their latest promotional sponsorship of the Horizon’s ETF ‘Biggest Winner’ competition with, you guessed it, ETFs at the core of the contest structure.

There’s very little doubt that ETFs have become very popular with investors – this past week for example, ETFGI, a research group that tracks the ETF ecosystem, reported that more than $4T USD (yes trillion) is invested in exchange traded funds/products globally. In Canada, figures from the latest CETFA report (data to April 30, 2017) show a total of $126.2B in assets under management across 22 ETF providers and 495 funds.

Source: Screenshot of CETFA report

One of the interesting observations of the Canadian data is the remarkable growth over the last year of assets at players both big and small. Some noteworthy names for the DIY investor space include BMO Asset Management (45.4% y/y), Questrade Wealth Management (+58.9% y/y), RBC Global Asset Management (65.1% y/y) and TD Asset Management (173.7% y/y).

What has not grown as quickly, however, has been the content from Canadian online brokerages for DIY investors on understanding and navigating the ever-expanding world of ETFs.  To be fair, the ETF providers themselves do provide quite a bit of educational content (usually about their specific types of funds) and often partner with online brokerages to deliver the content to the online brokerages’ clients. With 495 Canadian funds in play and well over 6,000 internationally, picking and choosing ETFs is starting to rival picking individual stocks in complexity and choice – especially for the DIY investor.

With a new webinar from CIBC Investor’s Edge on its way as well as webinars about ETFs from several online brokerages who are active with investor education, the race to provide quality investor-focused educational content on ETFs appears poised to heat up during the next few months. Already the commission-pricing for ETF trading/investing has become a focal point for DIY investors, so the combination of continued retail investor interest and increasing competition (both among ETF providers and online brokerages) could result in some very interesting maneuvers by Canadian discount brokerages and some very creative tools and services for DIY investors.

Deal  Extension

It’s always a good sign to see deals come to market and to have them extended. Qtrade Investor has extended their transfer fee promotion for about a month with the new deadline being June 12th. This offer lowers the minimum deposit amount to qualify for a transfer out fee coverage (typically $150) from $25,000 to $10,000. For more details on the latest deals/promotions from Canadian discount brokerages, check our current deals section here.

Interactive Brokers looking to Vancouver for Customer Service Centre

Even though the Canadian online brokerage space is a dynamic one – especially when it comes to staffing and turnover, there are the occasional developments that provide an interesting window into the inner workings of these largely private organizations.

One of the interesting pieces of information that recently crossed our radar was a post for a job opportunity from Interactive Brokers Canada. Specifically, the post was for a customer service representative for a brand-new office located in Vancouver, BC. The significance of this last sentence is threefold.

 

Source: Screenshot from Interactive Brokers’ website

 

First, it appears that Interactive Brokers Canada is expanding beyond its headquarters in downtown Montreal. While several brokerages have a footprint in BC, many do not, so for Interactive Brokers to open an office in Vancouver (even if it may be largely a call-center) is a signal that they’re pushing to serve Western Canada and potentially areas further afield.

The second interesting aspect of this position is the language requirement, specifically that applicants need to have fluency in Mandarin as well as English. This additional language requirement is in line with other reported news of Interactive Brokers growing its account base in Asian markets. Whether these reps would be servicing exclusively Canadian clients or international clients is unknown, however the region (i.e. along the Pacific) and skillset of these prospective employees suggests Interactive Brokers Canada may be building infrastructure for strategically important demographic of user and doing so at a fraction of the cost it would require for the same operation in the US (think currency advantage).

Finally, with the introduction of the TFSA and RSP accounts, Interactive Brokers has opened itself up to dealing with many more client service-related inquiries (in addition to the traditional trading account queries). Bolstering their client support infrastructure (especially their call centre) means that in addition to providing low commission pricing, Interactive Brokers is also paying attention to customer support.

Discount Brokerage Tweets of the Week

A relatively quiet week for most brokerages on Twitter, nonetheless there were more jeers than cheers. Mentioned this week were CIBC Investor’s Edge, Questrade, Scotia iTRADE and TD Direct Investing.

From the Forums

A propos

Sometimes the timing just works out. This post from the Personal Finance Canada thread on reddit is a great example of the kinds of scenarios that beginner DIY investors find themselves in when trying to navigate the world of ETFs & online brokerages for the first time.

Itch to Switch

One of the most consistent reasons DIY investors think of switching online brokerages is because of the fees they’re paying. In this post on reddit’s Personal Finance Canada subreddit, one user expresses their frustration at the fees paid by their spouse and is looking for a better deal.

Into the Close

That’s a wrap on another wild and crazy week. And, it seems fitting that this weekend should be a time to thank mom’s everywhere for putting up with us during our crazy toddler/teenage (and adult) years – so thanks mom for being awesome and to mom’s everywhere for all of the wonderful things you do!

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Discount Brokerage Weekly Roundup – May 5, 2017

Not sure if May got the memo, but it was April that was supposed to get the showers. For many traders, however, this is the month when many of them will be looking to exit the market according to the saying: ‘Sell in May and go away’. While things don’t always go to plan, Canada’s discount brokerages are hoping that nobody rains on their parade, especially with the launch of their summer campaigns on the horizon.

In this week’s roundup we review the latest discount brokerage deals & promotions, including where to find out about a special offer being launched by SparxTrading.com in the coming weeks. From there we look at the latest trading stats from one US online brokerage and how the no-commission trading pricing could reshape the way online brokers operate. Following that story is the profile of a Canadian independent discount brokerage who was recognized for keeping their people happy and motivated. As always, we’ll close out the roundup with a summary of DIY investor tweets as well as a selection of DIY investor forum posts.

Let’s May a Deal

Now that spring has sprung, the weather isn’t the only thing changing. With RRSP season and income tax season now officially over, interest in online brokerages will start to wane until the fall, so Canadian brokerages will start to have to get a little creative to get the attention of DIY investors over the next few months.

With so much happening in the news, it seems that this year investors who are in the markets will be keeping a closer eye on their portfolios in case, you know, nuclear war breaks out. Aside from that unpleasant reality, it appears that Canadian online brokerages are hoping that some creative promotional offers will be good enough to get the attention of the folks who are in the market for an online trading account.

At the start of this month, Scotia iTRADE and National Bank Direct Brokerage were the only two brokerages to advertise new offers for DIY investors. Desjardins Online Brokerage also made headlines in the deals section by extending their existing offer out through the end of June.

In the case of iTRADE, there’s a promotion linked to the SCENE points program where new account registrants to Scotia iTRADE can receive 25 commission free trades plus between either 5,000 and 100,000 SCENE points (depending on deposit levels). The SCENE points can then be redeemed either for free movies or with partner restaurants or retailers where SCENE points are accepted.

Whether the points offer moves the needle with DIY investors is debatable (i.e. are movies really that valuable?) however the fact that there is a promotion and that people might pay attention to the deal might make it worthwhile campaign.

Another offer in the Canadian discount brokerage space comes in the form of a fantasy stock (ETF) picking competition from National Bank Direct Brokerage and Horizons ETFs.

With NBDB being the only Canadian online brokerage to allow commission-free trading on Canadian ETF buys and sells, ETF investors and those who want to learn about investing using ETFs, would find the competition (and the possibility of winning up to $7,500 cash) appealing.

For DIY investors, it appears competition between discount brokerages is still healthy.

There are still at least 23 advertised offers, and based on a number of in-person conversations with Canadian online brokerages, there are several deals and offers in the pipeline – with some being planned for later in May.

Of course, we saved the best news for last. This month, SparxTrading.com will also be launching a special promotional offer for DIY investors that will be sure to get quite a bit of attention. Be sure to stay tuned as we’ll be dropping the news on our Twitter feed first.

Interactive Brokers in a Squeeze

With the rollover into a new month, Interactive Brokers has once again published their trading metrics and provided a unique window into the landscape of online trading.

As we had reported in a previous edition of the weekly roundup, there are some interesting storm clouds brewing in the online brokerage space in the US that make looking at these stats important – especially because they might offer some insights into what may happen in Canada.

To recap, there appears to be a price war in the US online brokerage market in which major players such as Schwab, TD Ameritrade and E*Trade Financial have all drastically cut commission prices. Interactive Brokers, by comparison, reported an average equity commission per trade of about $2.30 and thus has yet to follow suit with some of their competitors.

It is against that backdrop that there are several noteworthy observations about Interactive Brokers’ stats.

First, since Interactive Brokers releases their full set of trading metrics dating back to 2008, it is very interesting to note that they continue to grow their account base. From the start of reporting in January of 2008 to the most recent set of results, accounts at Interactive Brokers have climbed from 97.2 thousand to 410.8 thousand. For those keeping score at home, IB’s accounts have grown four-fold in about nine years. Curiously, however, the crucial metric for online brokerages – Daily Average Revenue Trades (DARTs) – has not grown at the same pace. In 2008, the cleared average DART per Account was  774; in 2017 the YTD average is 382, which is slightly less than half the average in 2008. Granted, 2008 and 2009 were crazy years for volatility and trading, however, it is a curious observation that despite the growth in accounts, trading has not followed suit.

Another interesting stat to compare this against comes from online brokerage Robinhood. Specifically, the growth chart recently reported on their blog which shows that they’ve grown from no accounts in 2015 to over 2 million in 2017 and are now valued at about $1.3B (USD).

Source: Robinhood.com blog screenshot

Robinhood has been increasing its feature set to cater to more active investors (including those that would use margin).

A third interesting development from the past week was the spike in E*Trade Financial’s share price on the whispers that there may be a buyer. Without speculating on who that might be, it is interesting because E*Trade is also caught between its identity as an online brokerage firm that caters well to active traders and one that can service the client base being sought after by TD Ameritrade, Schwab and even Robinhood.

What does this all mean?

What these data points suggest is that Interactive Brokers, which has typically been branded as the ‘active trader’ brokerage of choice, has either been bringing on clients who don’t trade as much as some of their earlier clients have, or if there are active traders in the mix, there hasn’t been the volatility around to get traders really excited. Likely it’s a mixture of both, especially since Interactive Brokers has made the decision to shutter its market making division because it’s been losing money.

Going after a less active trader, however, means competing with upstarts, like Robinhood, who’ve been crushing it from an account growth point of view, as well as going up against bigger players, some of whom are also prepared to go to zero commissions and would still be profitable.

At first blush, Interactive Brokers’ continued account growth, growth in assets and increasing margin balances are good signs. The fact that the active trading segment appears to be stalling, however, reinforces that active traders are hard to come by and are being sought by all sides. In trying to add accounts by bringing on less active traders, Interactive Brokers is moving into a very crowded space, so it will be interesting to see how their metrics, particularly the account growth, behaves with deeper value alternatives now becoming more prominent.

Questrade wins best managed company award

One of the interesting things about a recent visit to the Questrade offices in Toronto is not only the level of security in their offices, but also to see how much they’ve grown and continue to evolve.

Despite the addition of the size of their team, there is something different about Questrade than at the bank-owned brokerages, namely that at Questrade there are lots of ‘younger’ folks on staff.

While it may not seem consequential, it might help to explain how, unlike some of their peers, Questrade has a very pronounced presence on social media – especially on Twitter and in forums. To their credit, there’s a certain authenticity (aka street cred) to the culture of being able to connect with younger investors because so many of their own team would fit the mold of a typical client.

Recently Questrade received (yet again) an award for being a well-managed company. Part of the online brokerage (and financial services) experience entails knowing that who you’re dealing with is doing something right in the people department.

Here’s a video from the President & CEO of Questrade, Edward Kholodenko, which sheds some light on life at Questrade.

It was a rough week for a couple of online brokerages who caught more than a little flak for some technical outages. Of course there were plenty of customer service sirens going off all around. Mentioned this week were CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

 

From the Forums

Insight Scoop

With deals and promotions being a feature of this week’s roundup, we found this post from RedFlagDeals’ investing forum to be interesting. Specifically, it looks at one user’s experience in trying to see if the current BMO InvestorLine deal is a good fit.

Trading Places

There’s usually someone in the forums looking for a little help in understanding the transfer process from one brokerage to another. In this post from reddit’s Personal Finance Canada section, the original poster wanted to know about the process of moving into Questrade from Disnat. It’s an interesting story because 1) it’s not a move you hear about every day 2) it got a few very insightful reactions from some readers 3) it is another example of where Questrade and Qtrade get mistaken for the same brokerage and 4) Disnat’s parent – Desjardins Online Brokerage – purchased Qtrade Investor, so possibility that things could end up going full circle was mildly amusing (at least for the bystanders – and since it wasn’t to Qtrade but to Questrade not actually a case that the original poster would encounter, but someone actually might).

Into the Close

It’s Friday – otherwise known as the day of the week on which all of the crazy, potentially life changing news gets announced.  It’ll be a good weekend to stay indoors and enjoy thinking of being in a galaxy far, far away (where it doesn’t rain so much). Have a great weekend!

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Discount Brokerage Deals & Promotions – May 1, 2017

*Updated: May 19* Now that spring is in full swing, it looks like the deals and promotions section is getting a little spring cleaning of its own. Like the big puffy Canada Goose jackets, there are a number of deals that are getting shelved for the season (or perhaps for good), however there are some exciting new developments to share as well, so you’ll probably want to have a gander.

With the tail end of spring typically slowing down a notch, it appears that brokerages are getting a bit more creative with the offers in play. In addition to the standard cash-back or free trade promotions, there is also an ETF trading contest (with a real cash prize) from National Bank Direct Brokerage as well as a promotion from Scotia iTRADE linked to movie or dining out points. In addition, the offer from Desjardins Online Brokerage, which was scheduled to expire at the end of April, has been extended through to the end of June.

The good news for DIY investors looking for an online trading account is that there is still lots of selection.

The deals and promotions section currently has 23 advertised offers for DIY investors, and with activity already being telegraphed to start the month off, it’s a good sign that brokerages are still interested in competing for new business. A recent edition of the Weekly Roundup pointed out the competition for assets between US online brokerages is heating up, something that may shape how things play out here in Canada as both banks and brokerages will be racing to gather assets.

Also adding some intrigue into the deals and promotions space is the announcement by Desjardins to fully acquire Qtrade Investor, and what that might mean for the space as a whole.

Another new change readers will note is the appearance of Sparx-branded codes in the current BMO InvestorLine offer. Specifically, users can input the code SPARXCASH or SPARXTRADES when signing up for the current BMO InvestorLine promotion. For full transparency, SparxTrading.com will receive a referral payment from BMO for anyone using these codes to open an account.

We’ve also got another offer in the works so check back for updates to our selection of referral offers soon.

As always if there are any offers that we’ve missed and that would be valuable to share with our readers, please let us know in the comments below.

Expired deals

Virtual Brokers was the most active in terms of deal turnover heading into May. They saw three offers (RSP cash back bonus, 2 months free trading bonus, apple gift card draw) expire officially at the time of publication. While it’s no guarantee, recent history has shown Virtual Brokers to come back to the market with an offer a short time after the expiration of another, so stay tuned.

Extended Deals

*Update: May 19 – Qtrade Investor has extended their commission transfer offer to mid-June. See table below for more information.*

Desjardins Online Brokerage’s popular 1% commission rebate offer has been extended until the end of June. Previously scheduled to expire at the end of April, this offer provides up to $1150 in value back to clients (maximum commission credit based on amount transferred is $1000 plus $150 in transfer fees).

New Deals

Scotia iTRADE’s  latest offer was originally telegraphed in the most recent edition of the Weekly Roundup and features a combination of 50 commission free trades plus SCENE points which are good for use either at Cineplex theatres or with partner restaurants or retail outlets. The minimum deposit to qualify for this offer is $25,000 and the highest tier, $1M+ in deposits, lands the highest amount of SCENE points (100,000), which is good for the equivalent of 100 free movies. Commission-free trades are also good for up to 90 days. Read the table below for more information.

National Bank Direct Brokerage is sponsoring the Horizons ETF Biggest Winner contest. This contest enables participants to compete for cash prizes, which are awarded weekly and at the conclusion of the competition. Contestants trade Canadian ETFs to see who can achieve the best performance over the duration of the competition, which runs from May 8th through to June 16th 2017.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo June 30, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine or fund a qualifying existing account, with at least A) $100,000 or B) $250,000+ in net new assets and you may be eligible to receive A) $200 cash back or 20 commission-free trades; B) $1,000 cash back or 100 commission-free trades. Use promo code SPARXCASH when signing up for cash back offer or SPARXTRADES to be eligible for commission-free equity trade offer. Be sure to read the terms and conditions for more details on the offer. A) $100,000 – $249,999 B) $249,999+ A) Cash back: $200 OR 20 commission-free trades B) Cash back: $1,000 OR 100 commission-free trades. Cash back will be deposited the week of January 8, 2018. Commission-free equity trades are eligible for use up to August 6, 2017. Cash back or Free trade offer June 5, 2017
Scotia iTrade Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive A) 5,000; B) 7,500; C) 20,000; D) 35,000; E) 50,000 or F) 100,000 scene points as well as 50 free trades. In addition, new clients will also be reimbursed up to $150 in transfer fees. Free trades will be valid for 90 days. Use promo code 17SC when signing up to be eligible. Be sure to read terms and conditions for full details. A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000 – $499,999 E) $500,000 – $999,999 F) 1,000,000+ SCENE Points A) 5,000 B) 7,500 C) 20,000 D) 35,000 E) 50,000 F) 100,000 + 50 Free Trades 90 days Free Movie & Free Trade Promotion July 31, 2017

Expired Offers
Last Updated: May 1, 2017 13:00 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2017

Expired Offers
Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc $1,000 $50 commission credit 30 days none none
Last Updated: May 1, 2017 13:00 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $20,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $20,000 Transfer Fee Rebate none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $10,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $10,000 Transfer Fee Rebate June 14, 2017
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo June 30, 2017

Expired Offers
Last Updated: May 19, 2017 14:00 PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout. n/a Trend Micro Special Offer Code none
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none
Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) or $5,000 (for the Commission Free Trading Account) and you may be eligible to receive a one-year subscription to access 5i Research. Use promo code 5iVB2016 when signing up. Be sure to read terms and conditions for full details. $1,000 (Classic Commission Account); $5,000 (Commission Free Trading Account) 5i Research Offer March 31, 2017

Expired Offers
Last Updated: May 1, 2017 13:00 PT

 

 

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Discount Brokerage Weekly Roundup – April 21, 2017

There’s been lots of sabre rattling in the news recently. While the world is facing specter of war, online brokerages in the US are already in the throes of their own price war. For Canada’s discount brokerages, the storm clouds are still off in the distance but as their counterparts in the US have shown, that could change quite quickly. Of course, it’s not all doom and gloom, and sometimes competition can make winners of us all.

This week’s roundup is the tale of two stories. The first is an epic battle shaping up in the US online brokerage space that highlights just how big the stakes are for winning the war for DIY investing and how that could easily spill over to Canada. The second is the latest chapter in the story of sustainable investing and how one Canadian brokerage’s efforts to bring this to DIY investors might be a catalyst for other brokerages to follow suit. Of course, we have the usual feature of DIY investor chatter on Twitter and from the investing forums.

The Price is Right

With Q1 of 2017 now officially in the books, the details of a sudden commission price drop and the scramble that brokerages had to undertake to meet this new pricing reality have emerged. Specifically, the earnings conference calls from E*Trade Financial, TD Ameritrade and Interactive Brokers from this past week provide a fascinating look at the aftermath of the pricing cuts announced in February and March and how executives at online brokerages are bracing themselves for a potentially massive price war.

Now, there are lots of intriguing details in this most recent set of earnings conference calls, more than we can cover off in a single roundup, however what might be instructive to Canadian DIY investors and Canadian discount brokerages is the fact that prices definitely have room to fall and brokerages should probably prepare for that.

One of the most fascinating scenarios acknowledged by both TD Ameritrade’s CEO Tim Hockey and Interactive Brokers’ founder and CEO, Thomas Peterffy, is that it is possible for major US online brokerages today to be charging nothing on commissions and still be profitable.

While upstart online brokerage Robinhood has shown that it doesn’t take charging commissions for trades to be a success, it is an entirely different matter when the largest online brokerages in the US are contemplating the “nuclear option” for commission pricing.

In the case of TD Ameritrade, Tim Hockey stated the following:

“First of all, the good news is that even if commission rates went to zero tomorrow, we’d still be profitable….So, we reached that critical mass size where we’re fully able to work with the competition in terms of the price structure that seems to make sense.”

Loosely translated, this is a clear signal that TD Ameritrade wouldn’t be afraid to throw the first punch or throw down entirely with other online brokerages, big or small, that would like to lower trading commission pricing.

Interestingly, CEO of Interactive Brokers, Thomas Peterffy, also weighed in on the commission price drops with guarded optimism.

Commission pricing for Interactive Brokers is far below that of its US online brokerage competitors and the latest earnings results show that Interactive Brokers is crushing it when it comes to operating margins, earnings and other metrics. In short, there’s a long way that commission prices at the major US online brokerages would have to fall before Interactive Brokers would feel ‘threatened’ and be forced to react with a pricing change.

With that in mind, what Peterffy said that was so striking was:

“if they really were to cut the commissions to 0 as Schwab, for example, could easily do, I think we would have to go out and explain in advertisements more thoroughly as to what is going on here behind the scenes. Because interestingly enough, they advertise that their commissions now are $4.65 a trade, but you see that their commissions are more like $8 or $9 a trade. So it’s hard to figure what’s happening.”

In effect, Peterffy and Hockey are signaling that the largest players in the US online brokerage industry could take commission pricing to zero even today and still emerge standing. Of course, another interesting thing Peterffy disclosed in his statement is that Interactive Brokers would not take such price drops lying down. In fact, throughout the conference call transcripts as well as in recent investor calls, it is clear that Interactive Brokers is not a brokerage that moves slowly or without purpose.

Interactive Brokers and TD Ameritrade aren’t alone in their call to arms. Of the three brokerages’ conference calls that recently took place, E*Trade Financial’s stood out as having the most pointed ‘fighting words’ and with good reason. According to CEO Karl Roessner, “there is a lot of competition out in the marketplace and a lot of offers, unlike things that we’ve seen in the past, we continue to do what we’re doing to make sure we keep our customers and defend the book.”

In fact, it appears that E*Trade is in full ‘transformation’ mode, mobilizing across a number of different facets of their business to compete even more aggressively in the US online brokerage space. Lacking the scale of either Schwab or Ameritrade, E*Trade is shifting the tone of their brand identity by going ‘back to their roots’. They’ve put a target on the active trader segment and appear to be ready to fight tooth and nail to protect their clients from leaving and win over this highly prized segment from the other brokerages.

While there are no publicly traded online brokerages in Canada that would disclose the level of information that these US brokerage CEO’s have shared, the example of what is happening could be highly instructive for Canadian online brokerages.

Yes, the Canadian market is smaller, moves more slowly than the US and just doesn’t have the same kind of marketing firepower at its disposal that the US online brokerages mentioned above do (TD Ameritrade’s annual marketing budget is $250M US, likely a multiple higher than all the marketing budgets of Canadian discount brokerages combined), but the message is clear: in order to win, you have to grow assets.

All of the US online brokerages are confronting the very real scenario of zero commission trading. For Canadian brokerages, however, the storm clouds are on the horizon. The question on this side of the border now becomes: which of Canada’s brokerages will marshal the resources and marketing efforts required to start gathering assets soon enough?

Environmental Scan

With Earth Day just around the corner, the folks at Scotia iTRADE continued their online push of sustainable investing with a Twitter chat, hosted by Canadian personal finance blogger Tom Drake and featuring a number of other online personal finance and sustainable investing voices.

Lasting just about an hour, the Friday afternoon chat was part marketing, part awareness building of sustainable investing. Naturally, Scotia iTRADE being the organizer of the chat had the messaging and branding locked down and put together a very polished campaign to generate interest and engagement in their latest new product offering.

What was particularly interesting, however, is the number of personal finance/independent investing voices that were also involved as well as the amount of social media (specifically Twitter) coverage that the iTRADE ESG (standing for Environmental, Sustainability and Governance) tool received. Since we first reported the launch of this new feature several weeks ago, we’ve seen steady coverage online of this new investing tool.

Clearly, there’s a well-coordinated effort at work to ensure that people are finding out about this new tool and kudos to the Scotia iTRADE team for bringing the tool to investors and to iTRADE’s marketing efforts to have the communications tools (videos) and content to support explaining what it is and why investors should pay attention.

While it is hard to separate the ‘marketing’ from the content of the Twitter chat, there were 6 questions that host Tom Drake pitched to followers of the hashtag #FairTrader. In case you missed it, we’ve provided the tweets from the session below.

Here are the list of questions tackled during today’s Twitter chat on sustainable investing:

  1. What is sustainable investing?
  2. What is ESG and why does it matter?
  3. Sustainalytics, tell us more about the research behind Scotia iTRADE’s Sustainable Investing tools.
  4. Where can you find more information about Sustainable Investing & ESG?
  5. Can you tell us how Scotia iTRADE’s Sustainable Investing & ESG tools work?
  6. Why may Sustainable Investing or ESG be important to direct investors?

Of the answers provided to this series of questions, perhaps the most succinct was from @BoomerandEcho who stated “Profit doesn’t have to be a dirty word – it’s okay to make money as long as it’s not at the expense of people and planet #FairTrader”

Scotia iTRADE was not the only Canadian discount brokerage to put the spotlight on sustainable investing this month. Earlier in April, Desjardins Online Brokerage published a short article highlighting the exceptional growth in interest in ESG concerns among managed assets and had scheduled (but later canceled) a webinar on ‘investing and the environment’ for April 20th.

Suffice to say, with the visible success and early traction of the ESG tool and sustainable investing buzz on social media, other Canadian discount brokerages will likely (if they haven’t already) take note. Given the competitive nature of the industry, ideas that resonate with investors tend to get replicated at multiple brokerages (e.g. commission-free ETFs).

The irony and good news heading into Earth Day is, that the competition for profits amongst the brokerages will help bring the ESG and responsible investing tools to investors, which will in turn drive a more socially conscious flow of capital.

Discount Brokerage Tweets of the Week

Lots of interesting chatter this week to keep brokerages on their toes. Mentioned this week were CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE and TD Direct Investing.

From the Forums

Can’t Fight the Fee-ling

For better or worse, there are those that enter into the world of DIY investing not fully appreciating that it really is about doing it yourself. In this post, from reddit’s personal finance Canada section, one DIY investor learned the hard way that agreements can be changed and that signing on to be a DIY investor means keeping close watch on what’s happening in their accounts.

That Settles It

Although computers and online trading seem to make things work instantly, the reality of stock trading is that there still has to be a transfer of shares from a seller to a buyer and funds from a buyer to seller. As one investor in this post on reddit found out, when you want to tap into your TFSA by selling some stocks, be sure to budget a few days to let the dust and the trade settle.

Into the Close

That does it for another week. As we hurtle towards May, market technicians are watching for sell signals and will no doubt be pouring over charts this weekend to stake their exits. And speaking of exits, Earth Day is a great reason to exit a building and enjoy the great outdoors (so long as the great outdoors is enjoyable) by cheering for a cause (hockey, basketball, Earth, science, or whatever). Have a great weekend!