National Bank Direct Brokerage – Page 20

Posted on September 30, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – September 30, 2016

There are busy weeks and then there are busy weeks. With all the news focused on the debate between Clinton and Trump, it’s kind of difficult to remember that the world doesn’t revolve around those two. Of course, those two are fighting it out to get attention (the good kind anyway) which is a fight all Canadian discount brokerages know about all-too-well.

In this week’s roundup there’s a lot on the menu. A major spike in promotional activity this week signals that Canadian brokerages are upping their efforts to get attention in just about any way they can. We’ll take a look at three major releases from the week. From there we take a look at one brokerage’s victory lap with online brokerage rankings but also dive into the bigger story that seems to be lurking in the DIY investing space. From there it’s a brief trip through some very interesting tweets and conversation threads from the Canadian investor forums.

Promotions, Promotions

Halloween is about a month away, but that’s not stopping Canadian online brokerages from offering up lots of deals & promotions candy to generate new interest and new business.

Virtual Deality

While it took a little while to iron out their offers, Virtual Brokers is back in the deals race. This past week Virtual Brokers launched a promo offering a free 1-year subscription to Peter Hodson’s 5i Research when opening a new account at VB. Although this promotion was previously run as a “clients only” promo, the updated offer is actually now being offered to only to new clients.

At a value of $150, this is an enticing offer especially since the minimum deposit to qualify for this is $1,000. It also may explain why Virtual Brokers appears to be trying to make a bigger splash with the promo by creating a commercial for it.

For Virtual Brokers, there is clearly a win-win-win to be able to offer equity research from 5i as part of their offering to new clients. Without an army of in-house analysts that bigger bank-owned brokerages have, providing access to research and analysis of stocks means going to the “usual suspects” of services such as Morningstar, something that many other brokerages can offer. Adding a research product from 5i, however, enables Virtual Brokers to differentiate themselves courtesy of the ‘star power’ of Peter Hodson, a familiar face to BNN viewers.

With a focus on building value through equity research, it will be interesting to see how other brokerages, especially non-bank owned brokerages, respond. Good information is hard to come by but it is definitely what some DIY investors really seek out so we’ll be watching to see if additional research offers start to hit the marketplace quite soon.

Qtrade Launching Commission-free ETF buying

In another sign that competition between Canadian online brokerages is heating up, Qtrade Investor is about to launch a new commission-free ETF buying promotion starting October 1^st and continuing for the rest of the month.

As one of only a handful of online brokerages that offers commission-free ETFs to DIY investors (Qtrade Investor offers 60 commission-free ETFs), this latest move enables both new and existing clients access to purchase any ETFs (Canadian or US) commission-free. Upon selling any ETF (excluding those that are completely commission-free to buy or sell), the regular commission rates apply.

This appears to be an interesting experiment on the part of Qtrade Investor and is not unlike the initial stages of how National Bank Direct Brokerage’s commission-free ETF promotion rolled out and eventually turned into National Bank Direct Brokerage offering completely commission-free ETF buying and selling of Canadian ETFs. Some noteworthy differences, however, include the fact that the minimum purchase amount is set much lower at $1,000 and that both US and Canadian ETFs are eligible.

Qtrade Investor’s latest move also provides them with an opportunity to gain ground on non-bank-owned brokerages such as Questrade and Virtual Brokers, both of whom offer commission-free buying of ETFs as standard. Whether or not the promotion comes returns after October, it seems the door to this kind of offer has been opened.

As we press forward into fall, there are more interesting announcements to come out of Qtrade Investor. More than likely, we’re not the only ones watching to see what they’ll get up to next.

RBC Direct Investing’s Talking Points

Shifting gears to the bank-owned brokerage arena, it looks like RBC Direct Investing is ramping up the marketing machinery around its latest promotional effort: trading using reward points. More precisely, paying for trading commissions using RBC’s reward points.

As we’ve mentioned in a couple of previous roundups, Canadian bank-owned brokerages have the scale and partnerships to offer up promotions that combine features offered in one area in the bank (such as reward points) with another (in this case trading).

This past week RBC officially put a spotlight on the program and also took the opportunity via press release to pitch readers on how they changed the pricing landscape by lowering commissions (in 2014) and on their ‘community’ program.

It will be interesting to see how the points-for-trades scheme works out and whether it sees a response from DIY investors. After some detective work to find a page which looks like it was intended to be the information page for the Trade with Points program, it lists the conversion ratio as approximately 1200 points for a 9.95 trading commission. That page also contains a number of important details about the Trade with Points program that anyone interested in the program should read. Some important limitations of the program, for example, apply to which platform can be used to pay for trade commissions via points. At this time only the investing site can be used; neither the mobile trading app nor the trading dashboard can be used. Trades placed through an investment representative also can’t have those commissions paid for with points.

What the Trade with Points option looks like. Source: RBC Direct Investing website screenshot

Even though DIY investors are hungry for innovation, they are much more receptive to price. While RBC Direct Investing may have gotten the ball rolling in 2014 by lowering standard commissions to $9.95, the fact that almost everyone of RBC Direct Investing’s peers landed at $9.95 and have stayed there means that a lower number on commission pricing will get noticed.

Of course, the online brokerage market is an increasingly tough space to make money, and banks being what they are, probably don’t want to give up the top line revenue anyway. Alternatively, if lowering commission prices isn’t an option, then there has to be much more emphasis on the technology and an upgrade to the trading experience. That is something that almost all bank-owned brokerages face an uphill battle with.

As we reported in last week’s roundup, BMO InvestorLine is clearly pointing it’s cross-hairs to be a winner in the trading platform experience; TD Direct Investing is already well ahead with its ThinkorSwim platform but has had to deal with a number of issues with its flagship WebBroker. While trading with points might be convenient, for DIY investors, the points for being a bank-owned brokerage that is tech savvy and innovative are still up for grabs.

Editor’s note: the section on RBC Direct Investing’s Trade with Points program has been updated since publication to provide additional details on the program as well as an image of the interface.

Owning the Podium

On the heels of a big victory by Team Canada at the World Hockey Championships, there was another story of national success that was only slightly less exciting. This past week, National Bank Direct Brokerage took home the top prize in the latest Canadian discount brokerage rankings by J.D. Power and Associates.

With a top score of 774 out of 1000, National Bank Direct Brokerage was able to handily beat out the rest of the pack in terms of overall investor satisfaction, making this the 2^nd consecutive year in which NBDB has managed to take the title. Coming at first runner up was BMO InvestorLine who ranked second with 762 and CIBC Investor’s Edge and RBC Direct Investing both tied for third each scoring 751.

This year there appears to have been a number of changes, starting with the change in name of the study from the Canadian Direct Brokerage Investor Satisfaction Study to the “Canadian Self-Directed Investor Satisfaction Index Ranking” (try saying that three times fast).

There also appears to have been a methodology change which unfortunately means that results from 2016 cannot be compared to previous years.

The study itself was conducted across May and June of 2016 and polled 2800 self-directed investors on investor satisfaction, defined as a combination of: interaction, account information, trading charges, product offerings, information resources and problem resolution.

Numerical scoring aside, it was interesting to see that it was a very close race at the bottom end of the pack with 7^th and 10^th place only being separated by 3 points.

Starting at the bottom of the pack was a surprising appearance by Qtrade Investor (734) who fell three positions and has otherwise scored well on other rankings, especially from the Globe and Mail. Perhaps the biggest position move year over year was CIBC Investor’s Edge who went from 7^th in 2015 to 3^rd this year. In the opposite direction, it was interesting to see the drop of TD Direct Investing from 3^rd last year to 6^th.

One of the biggest things that stood out from this year’s results wasn’t so much the online brokerages but rather the discussion about robo-advisors.

It seems quite interesting that in a survey about DIY investing that the biggest talking points would not be about the direct brokerages themselves but rather about a possibly competing product – the robo-advisor. Clearly there is an industry interest in finding out what “millennial” investors’ preferences are and what role robo-advisors are playing with DIY investors’ purchase behaviour for financial services.

The flurry of interest, most recently from DALBAR Canada, have shone a spotlight on the emerging robo-advisor industry to show that there is still lots of room to grow and many lessons to be learned by fintech firms. Nevertheless, the observation that the JD Power survey has now evolved to include and discuss robo-advisors means that online brokerages – and especially those without a robo-advisory relationship – are going to have a tougher time standing out (in a good way) from other brokerages who do.

Discount Brokerage Tweets of the Week

What an interesting week on Twitter. Lots of chatter on new features, features that aren’t working and an interactive tweet session. Mentioned this week were BMO InvestorLine, Questrade, RBC Direct Investing, Scotia iTRADE and TD Direct Investing.

From the Forums

Factor in a Name

What started out as a reference to an ETF deal launching quickly spun into a fascinating discussion of security at Canadian online brokerages and also highlighted the perennial confusion that exists between Qtrade Investor and Questrade (they are separate companies that happen to start with the letter Q). Check out this post on reddit if you’re a fan of security and online trading.

Into the Close

If you made it this far, congratulations! At least it’s great to enter the weekend on a high note with Team Canada winning gold and TV talking about something other than Hillary and the Donald. Enjoy it while it lasts. Have a great weekend!

Posted on September 16, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – September 16, 2016

For Isaac Newton a falling apple sparked inspiration about gravity. For traders and investors this week, Apple defied gravity and seemed to spark a rally in a falling market. The lesson seems to be clear: don’t fight the obvious. Markets for DIY investing are clearly giving signals to Canadian discount brokerages and this week it was interesting to see which brokerages are making moves to be on the right side of the next big thing.

In this edition of the roundup, we review the deals that drew one bank-owned brokerage off the sidelines and into the promo mix once more. Next we analyze some interesting research done on the Canadian robo-advisor marketplace and what that means for discount brokerages and robo-advisors alike. Following that we’ll take a quick scan of other news from Canadian discount brokers and then move onto the chatter on social media and investor forums.

Putting up Points

This past week, Scotia iTRADE got back on the discount brokerage deals & promotions wagon by launching a pair of offers at DIY investors.

Always looking for creative (read: cost effective) ways to bring new clientele on board, the offers put forward are “free trades” or a combination of free trades and SCENE points, the reward program that offers collectors free movies. Rather than doling out cash or gadgets, this strategy can help keep iTRADE’s cost of bringing on a new client to a minimum.

Scotia iTRADE is not alone in their use of points programs as an incentive to attract clients. RBC Direct Investing has recently started to ramp up its marketing of being able to use points towards trading commissions and CIBC Investor’s Edge also has a points for trading commissions offer.

For iTRADE in particular, however, the appetite for DIY investors to be drawn in by the prospect of free trades, free movies or discounts at Swiss Chalet (one of several CARA owned restaurant chains which SCENE points can be used at) might be limited. Nonetheless if Scotia iTRADE is high on a DIY investor’s list of possible choices, some free trades with a side of fries is a bonus.

Scotia iTrade’s second new promo is a classic commission-free trade offer. The range of free trades being offered starts at 75 trades for a deposit between $25,000 and $49,999 and goes up to 250 commission-free trades for deposits of $250,000 or more. Commission-free trades are good for up to 90 days.

In both the deals, it is interesting to see that Scotia iTRADE is inviting users to get an offer code even though the offer code is actually in the terms and conditions (which investors should be reading!). This is something that other brokerages, such as Questrade and Virtual Brokers, have also done in order to capture prospective client information when pitching a deal.

As we have observed already this month, September is shaping up to be a busier month across many discount brokerages. These latest offers from Scotia iTRADE last well into the latter part of the fall, so it will be interesting to see how other discount brokerages step up and challenge a crowded deals pool.

Reviewing Robo-Advisors

Earlier this week, financial services research firm DALBAR Canada officially released their report on how robo-advisor firms handle bringing on new clients.

Their robo-advisor research report takes a comprehensive look at the already crowded robo-advisor industry in Canada. Data from the report was gathered from a series of mystery shops in which clients were asked to document the process of opening an account. The details of this interaction were thoroughly analysed and an interesting portrait of the Canadian robo-advisor space emerged.

A series of articles have already been published about the report including one by Jonathan Chevreau of FindependenceHub.com and the other by Rudy Luukko for Morningstar Canada signalling that there is a great deal of curiousity about whether or not robo-advisor firms are measuring up to the hype that surrounds the robo-advisor model.

Chevreau’s piece is particularly interesting because it contains reactions to the report from senior executives at robo-advisors profiled in the report whereas Luukko’s article looks at some of the key findings of the report in detail, concluding that Canadian robo-advisors still have some ways to go in the service department before they live up to the hype.

Several Canadian online brokerages have already started to actively pursue robo-advisor or robo-advisor-like services. Labelled as “digital advice” by industry members, players such as BMO SmartFolio, Questrade’s Portfolio IQ, and National Bank Direct Brokerage’s InvestCube are already in this space with more surely to follow.

What’s clear from the DALBAR robo-advisor report is that there is still quite a bit that the “fintech” firms have to get right. Having a ‘robot’ manage your money is supposed to make things less emotional – which DALBAR’s Quantitative Analysis of Investor Behavior would endorse. That said, the relationship people have with their money, and more importantly with who is handling it, are what will ultimately define the success of the digital advice movement.

(Full disclosure: Sparx Publishing Group, the parent of SparxTrading.com was significantly involved in the production of the report and DALBAR Canada is a client of Sparx Publishing Group)

Highlights from across Social Media

This weekend the MoneyShow rolls into Toronto. Featuring a who’s who lineup of speakers on personal finance, the show is sure to attract the attention of investors, many of whom are inundated with stories of Canadian real estate, falling oil prices and the upcoming US election.

Among the exhibitors at this year’s show are a number of Canadian discount brokerages. Here are some snapshots of the National Bank Direct Brokerage team and Virtual Brokers’ outreach team at the show.

Aaaand we couldn’t let this one sneak by – every seasoned trader has done the wrong ticker (aka fat finger) trade before – apparently it happens to social media folks too!

We also learned from Twitter this week that Virtual Brokers was hanging out at the University of Toronto downtown campus, likely to pitch their Kick-start investment program to students who are now thinking about their lives as adults.

Finally, the team at Questrade shared an article interesting article written about them in Canadian Business Week which chronicles some of the backstory to the company and how far they’ve managed to evolve since their launch in 1999.

Discount Brokerage Tweets of the Week

Lots on the menu for this week. Brokerages mentioned were BMO InvestorLine, CIBC Investor’s Edge, Questrade, Scotia iTRADE, TD Direct Investing & Virtual Brokers

From the Forums

Qtrade getting noticed

Despite the positive coverage received in the Globe and Mail, it’s not often that forum chatter turns to Qtrade Investor. That might be changing, however, thanks to their young investor pricing change and the fact that many of the folks who frequent the forums are themselves younger investors. In this post from Canadian Money Forum there are a handful of interesting reports about what people think about Qtrade Investor.

Scotia iTRADE vs RBC Direct Investing

It’s not a common comparison, which is why this post (from reddit’s Personal Finance Canada subreddit) about choosing between two bank-owned brokerages caught our attention. An interesting mix of opinions worth a read for those considering either provider.

Into the Close

That’s a wrap on another wild week. Fall is just around the corner so enjoy the last few official days of the summer!

Posted on September 2, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – September 2, 2016

September’s here and it’s all about the kids – well at least what some people consider to be kids anyway. After a summer spent huddled away figuring out what the ‘cool kids’ of investing may want, the Canadian discount brokerages have launched into September with some new features that are clearly aimed at winning the interest of millennials.

In this week’s roundup we start with a look at the latest deals and promotions activity from Canadian discount brokerages to see which deals dropped and which ones popped heading into the busy season for investors and brokerages alike. Next, we’ll take a look at the first in a series of exciting rollouts from one online brokerage that has upped the ante for firms interested in working with millennial investors. From there we’ll take a look at one bank-owned brokerage’s foray into commission-free ETF investing and what that means for DIY investors and other brokerages big and small. As usual, we’ll cap off the roundup with chatter from across Twitter and the Canadian investing forums.

Deals update

If this week is any indicator, the final stretch of 2016 will be an interesting one to watch, especially in terms of deals and promotions. To start September, the current landscape of promotional offers appears to be quite close to where things were in August, with 21 open offers available for DIY investors to choose from, slightly lower than the 23 there were last month.

At first blush it looks like Canadian discount brokerages are playing the busy fall stretch close to the vest. Case in point is the expiry date for a couple of key players’ offers.

BMO InvestorLine, for example, replaced their summer cash back offer with a much simpler cash back and commission-free trade “fall promotion.” Despite the length of the season, this offer is currently scheduled to expire on October 31^st. As any good options trader knows, however, BMO InvestorLine has the right but not the obligation to let the offer expire, extend it or replace it with something different.

Another interesting expiry date was spotted on Desjardins Online Brokerage’s long standing $500 commission-credit offer. Previously this offer was set to expire at the end of August however it was extended yet again but this time only a month out until the end of September.

These maneuvers, however small, signal that the last stretch of 2016 still has some surprises. BMO InvestorLine, for example, will be rolling out new features so there may, in fact, be further related updates or incentives to coincide with that launch. Additionally, Desjardins Online Brokerage is now tied with Questrade in offering the most number of concurrent offers (there are four each in the categories we track). And, let’s not forget the fact that there are a dozen other brokerages that are constantly working to improve their position in the very competitive market for investors.

Another interesting observation coming into the new month is that Virtual Brokers has yet to roll out a new offer. If the past several months is an indicator, that won’t be the case for too long. Other noteworthy absences from the ‘commission-free’ or ‘free-trade’ categories this month include Scotia iTRADE.

There are also two other very exciting developments in the deals/promos section.

First, for investors, we’ve started to collect data on what kinds of deals are the most important to DIY investors. To fill out the survey click here – we’ll be publishing the results of this after the end of the month to see what incentive offers SparxTrading.com users are looking for.

The second exciting development is that we will be rolling out a more formal industry snapshot report (paid), aimed towards professionals who want to track what’s going on in the Canadian discount brokerage space. Anyone interested in receiving the report can click here to let us know. We’ll notify you when we plan on going live.

Just two days into September, its already shaping up to be a month in which there are going to be many changes as well as the potential for deals activity to tick up based on the new features being rolled out at many of Canada’s discount brokerages.

Made for Millennials: Qtrade Launches Younger Investor Pricing

Big news coming out of Qtrade Investor this week as they rolled out a new pricing plan aimed at younger investors. Specifically, Qtrade is offering DIY investors aged 18 to 30 a break on commission pricing, no account minimums, and no quarterly administrative fees.

Screenshot from Qtrade Investor homepage

The move positions Qtrade well heading into the online brokerage rankings from the Globe and Mail this fall. Already a long-time favourite of Rob Carrick, the fact that Qtrade’s new pricing plan caters to the ‘millennial’ investor, a segment that gets particular focus in the Globe and Mail discount brokerage rankings, is sure to score points.

In terms of specifics, this new plan lowers the standard commission price for qualifying individuals to $7.75 per trade instead of the standard $8.75, (ECN fees are still charged with this plan). At Qtrade Investor this is a significant savings as the only other ways to get a lower commission price are to have at least $500,000 in assets with Qtrade or to trade at least 150 times per quarter. The biggest score with younger investors, however, will be absence of an account minimum balance and a waived account maintenance fee.

It is noteworthy to point out that while Qtrade Investor is not the only Canadian discount brokerage to waive fees based on age, they do offer the longest age range of their competitors, matching what Desjardins Online Brokerage (whose parent owns a significant portion in Qtrade) has done with their Broker@ge program for individuals aged 18 to 30.

Both Questrade and Virtual brokers offer to waive account maintenance fees for individuals however for Questrade the age limit is 25 and for Virtual Brokers it’s age 26. Interactive Brokers also offers a lower minimum account balance ($,3000 instead of $10,000) for individuals aged 25 and under. RBC Direct Investing also offers to waive its quarterly inactivity fee for individuals who have a student banking package (or who had one in the last 5 years), so while not by age, it is still geared towards younger investors.

As with all good things, there usually is a catch and in the case of the ‘young investor’ program at Qtrade Investor, one of the requirements to qualify is that individuals sign up for a $50 per month pre-authorized contribution. While it does mean having to continuously contribute, the contribution requirements are lower than pre-authorized deposit amounts that typically come in at $100 per month elsewhere (see RBC Direct Investing for example) so clearly the team at Qtrade Investor has done some homework to put together a compelling offer.

Catherine Wood, Senior Vice President at Qtrade Investor offered the following comment regarding the launch of the new pricing for young investors:

“It’s important for Qtrade Investor to be a top choice for a new generation of Canadian self-managed investors, and we are seeing a big surge in the number of younger clients opening accounts. Younger investors are astute when it comes to assessing and comparing competing services and they know it’s important to keep their costs down. By reducing our commissions and fees, we can help them kickstart their portfolios and build their assets more quickly.”

It will be interesting to see how Qtrade Investor, a firm that has a very solid reputation for delivering quality customer service experiences over the phone and email, navigates a world where expectations for live chat and twitter have taken hold.

That said, without a doubt, this move is going to attract all kinds of interest in Qtrade and how they handle working with younger investors will ultimately determine whether or not ‘the cool kids’ give this new program the fist-bump of approval.

National Bank Direct Brokerage goes Commission Free for Eh-TFs

After several test runs with offering commission-free ETF trading for Canadian ETFs, it looks like National Bank Direct Brokerage is ready to roll out this feature to all clients starting September 1^st. And, with well over 550 Canadian ETFs to choose from, this handily positions National Bank Direct Brokerage as having the most commission-free ETFs (to both buy and sell) of any Canadian discount brokerage.

Within the Canadian online brokerage space, the term “commission-free” ETF warrants some clarification. They key for DIY investors is to distinguish between offers that allow commission-free buying and selling and those that are commission-free to buy but not to sell.

For example, firms such as Questrade and Virtual Brokers offer “commission-free” buying of all ETFs, US or Canadian, but charge trading commissions on the sale of the ETF. Alternatively, Qtrade, Scotia iTRADE and Virtual Brokers offer selections of ETFs that are commission-free to buy and to sell. Prior to this roll-out, Virtual Brokers held the highest number of ETFs that could be traded (bought and sold) commission-free at 100, however opening up all Canadian ETFs to be traded commission-free means that National Bank Direct Brokerage now offers the most competitive selection. By a lot.

Screenshot from National Bank Direct Brokerage Website

Like all offers this good, it’s important to ask about the fine print or if there are any important terms and conditions. In this case, there are a few important considerations to this offer. First, there is a minimum quantity of ETF units (100) that need to be purchased in a transaction in order for it to qualify for commission-free status. This is not an insignificant number of units for many beginner investors or modest portfolios. Next, the list of eligible ETFs is determined by those that are published by the Canadian ETF association (that list of ETFs had 568 funds on it as of July 31^st and is accessible here). Other important caveats are that commission-free trades don’t count towards activity thresholds that qualify investors for discounts on commission pricing, platforms or administrative fees.

Strategically, this new feature will clearly appeal to the growing number of investors interested in ETFs as well as with a strategic segment that many DIY investor firms are looking at: millennials. Offering up commission-free Canadian ETFs also positions National Bank Direct Brokerage as a worthy competitor to other bank-owned brokerages.

In their news release announcing the launch of this program, President of National Bank Direct Brokerage Laurent Blanchard commented

“We’re changing the online brokerage landscape, no transaction fees for all ETFs listed in Canada. This will make online investing more accessible for a greater number of investors. At the same time, it ensures that National Bank Direct Brokerage remains at the forefront of innovation.”

The latest offering from National Bank Direct Brokerage is a great development for DIY investors.

At a minimum there is at least one bank-owned brokerage that is prepared to meet a growing need for access to ETFs at a low cost and this fact alone may entice another bank-owned brokerage to improve its ETF offering.

Another reason this is advantageous for DIY investors, and perhaps a challenge to competitor firms such as Questrade and Virtual Brokers, is that the value proposition has to improve at these independent firms without pushing the cost of operating an account up. Thus, services will have to get better or if they remain the same they have to be cheaper.

This is still early days in what’s shaping up to be a very busy end of summer/fall season, there may be some very interesting counter offers coming.

Discount Brokerage Tweets of the Week

This week’s hits and misses from Canadian discount brokerages highlight the fact that online brokerages need to be ready to answer all kinds of questions. Mentioned this week were CIBC Investor’s Edge, Questrade, Scotia iTRADE and TD Direct Investing.

From the Forums

Too good to be free?

In this post from Canadian money forum, National Bank Direct Brokerage’s commission free ETF announcement started to make waves. Of course, more than a few skeptics were wondering how it would be possible to let investors trade ETFs commission free. More than a couple of interesting theories there. Also in this post from reddit, there’s an interesting view on the 100 unit minimum purchase.

Into the Close

That’s a wrap on a busy week. Markets are closed on Monday for Labour Day so hope everyone has a wonderful and safe long weekend!

Posted on September 1, 2016 by user — Leave a comment

Discount Brokerage Deals & Promotions – September 1, 2016

*Update: 9/23/16* At the outset of September, the discount brokerage deals & promotions activity appears to have contracted slightly but still remains reasonably healthy for any DIY investor searching for a deal.
With 21 offers in the mix, there are certainly deals to be had and certain brokerages, such as Desjardins Online Brokerage (Disnat) and Questrade, are extra hungry for business and are offering up multiple incentives. Based on the time of year and from discussions with brokerages over the summer, there are likely more offers coming across the fall however the exact timing and nature of those is not quite confirmed so deal watchers will want to continue monitoring.

Another exciting development is that we’re curious to know what you, our valued readers, find to be the best deal from a Canadian discount brokerage. Be sure to fill out the following survey to let us know.

We’ll continue to monitor the deals and promotions activity and report back here when we have an update. As always, if there’s an offer out there that we’ve missed, let us know and we’ll post it here.

Extended Deals

Of the handful of promos that were scheduled to expire at the end of August, the deal that made it through was Desjardins Online Brokerage’s long-standing commission credit offer. The new expiry date has been bumped to September 30^th.

Expired Deals

The sun has gone down on three offers heading into September. The first is National Bank Direct Brokerage’s discounted margin promotion. Folks on the inside are going to be crunching some numbers to see if or when something like this might make a comeback. A second offer to expire is the Virtual Brokers 7^th anniversary contest draw. This promotion required entrants to not only track down a special symbol on a page (think scavenger hunt) but also open an account with the code they retrieved by finding the special symbol. Points for creativity. Finally, BMO InvestorLine retired their summer cash back offer and kept the seasonal theme alive by replacing it with a ‘Fall’ themed one (more details on that below)

New Deals

*Update: 9/23/16 – HSBC InvestDirect has joined the deals & promotions section this month with a new and potentially disruptive cash back offer. Starting at $88 cash back for deposits of at least $25,000 and going up to $988 back for $1M+ deposits, this offer is sure to get attention from other discount brokerages as it is one of the highest cash-back only offers currently available. See table below for more details*

*Update: 9/16/16 – Scotia iTRADE has jumped back into the deals game in a big way this week by adding in two new offers. The first is a combination offer that consists of commission-free trades and SCENE points. These points can be redeemed either for free movies at Cineplex theaters or at partners that accept SCENE points such as Sport Chek or restaurants owned by CARA (such as Harveys and Swiss Chalet). The second offer to hit the deals wire is a basic commission-free trade offer. Depending on the amount deposited (minimum tier is at least $25,000) eligible clients can receive between 75 and 250 commission-free trades. See table below for more info.

BMO InvestorLine was the only Canadian discount brokerage to launch into the new month with a brand new promotion. On deck for DIY investors with $100,000 or more is an offer for $200 cash back and 20 commission free trades. This fall-season offer lasts until October 31^st and features some very detailed (and well-explained) terms and conditions. More info below.

Survey

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Discount Brokerage Deals

Cash Back/Free Trade/Product Offer Promotions
Referral Promotions
Transfer Fee Promotions
Contests & Other Offers

Cash Back/Free Trade/Product Offer Promotions

Company	Brief Description	Minimum Deposit Amount	Commission/Cash Offer/Promotion Type	Time Limit to Use Commission/Cash Offer	Details Link	Deadline
	A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package.	n/a	Discounted Commission Rates	none	For more details click here	none
	Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully.	$1,000	5 commission-free trades	60 days	5 commission-free trade offer	December 31, 2016
	Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive 3 months of commission-free equity trading and a $150 USD/mo credit towards Edge Trader Pro for 3 months. Use promo code sent at sign up to qualify. Be sure to read full terms and conditions for details.	$5,000	3 months commission-free equity trading + $150 USD/mo platform fee rebate.	3 months	3 months free trading / Sign up form for promo code available here	none
	Open and fund a new account with HSBC InvestDirect with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive a cash bonus offer of A) $88; B) $188; C) $288; D) $388; E) $688 or F) $988. Be sure to read terms and conditions for full offer details.	A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000- $499,999 E) $500,000 – $999,999 F) 1,000,000+	Cash back bonus A) $88 B) $188 C) $288 D) $388 E) $688 F) $988	Bonus will be credited to the qualified accounts by July 31, 2017	HSBC InvestDirect Cash Bonus Promo	December 30, 2016
	Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,00 or D) $250,000+ and you may be eligible to receive A) 75; B) 150; C) 200 or D) 250 commission-free trades. Use promo code F16FT when signing up. Be sure to read terms and conditions for full details.	A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000+	Commission-free trades	90 days	250 free trade offer	November 30, 2016
	Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,00 or D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive 50 commission free trades plus A) 5,000; B) 7,500; C) 20,000; D) 35,000; E) 50,000 or F) 100,000 SCENE points. Use promo code F16SC when signing up to qualify. Be sure to read terms & conditions for full details.	A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000- $499,999 E) $500,000 – $999,999 F) 1,000,000+	A) Commission-free trades + B) SCENE reward points	90 days (for trades) SCENE points will be awarded by June 30, 2017.	Free trade + SCENE points offer	November 30, 2016
	Disnat is offering new & existing clients up to $500 in commission credits which can be used for up to 6 months. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code Disnat500. See details link for more info.	$50,000	$500 commission credit	6 months	Disnat $500 Commission Credit Promo	September 30, 2016
	Open a new qualifying account with BMO InvestorLine, and fund it with at least $100,000 and you may be eligible to receive $200 cash back as well as 20 commission free trades. Use promo code Fall200 when signing up to be eligible. Be sure to read the terms and conditions for more details on the offer.	$100,000	$200 cash back + 20 commission-free equity trades	Cash back will be deposited the week of June 5, 2017.	Fall 2016 Promotion	October 31, 2016
Expired Offers
Last Updated: Sep 23 23:30 PT

Referral Promotions

Company	Brief Description	Minimum Deposit Amount	Incentive Structure	Time Limit to Use Commission/Cash Offer Deposit	Details Link	Deadline
	Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements.	A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+	$25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back	Cash deposited into Questrade billing account within 7 days after funding period ends (90 days)	Refer a friend terms and conditions Code Number: 476104302388759	none
	If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link.	A) $10,000 B) $50,000+	A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50)	60 days	Refer A Friend to Scotia iTrade	tbd
	If you (an existing Virtual Brokers client) refer a friend or family member to open a new account with at least $5,000 you may be eligible to receive $25 cash per referral. For 3 or more referrals Virtual Brokers will add a $50 bonus. Referred individuals depositing either A) $5,000 – $50,000 or B) $50,000+ may be eligible to receive A) $25 or B) $50 cash back. Be sure to read the full terms and conditions carefully for full details. Be sure to read the terms and conditions to this offer carefully for full details.	A) $5,000 – $50,000 B) $50,000+	Referrer: $25 per referral; $50 bonus for each 3 or more referrals. Referee: A) $25 B) $50	Cash to be deposited to VB account by August 15, 2016.	Cash Referral Program	May 31, 2016
	If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details.	$50,000	You(referrer): $50; Your Friend(referee): $50	Payout occurs 45 days after minimum 90 day holding period(subject to conditions).	BMO InvestorLine Refer-a-Friend	October 31, 2016
Expired Offers
	Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc	$1,000	$50 commission credit	30 days	none	none
Last Updated: Sept. 1, 2016 13:10PT

Transfer Fee Promotions

Company	Brief Description	Maximum Transfer Fee Coverage Amount	Minimum Deposit Amount for Transfer Fee Eligibility	Details Link	Deadline
	Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees	$135	$15,000	Transfer Fee Rebate Details	none
	Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion.	$150	$25,000	Credential Direct Transfer Fee Rebate	none
	Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150.	$150	$25,000	Transfer Fee Promo	none
	Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details.	$150	$25,000	Contact client service for more information (1-800-465-5463).	none
	Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details.	$150	$25,000	Transfer Fee Rebate	none
	Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees.	$150	$25,000	Transfer Fee promo	September 30, 2016
	Transfer $25,000 or more to Scotia iTRADE when opening a new account and they will cover up to $150 in transfer fees.	$150	$25,000	Eligible with both offers: Free trade + SCENE points offer and 250 free trade offer	November 30, 2016
	Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made.	$135	$25,000	Confirmed with reps. Contact client service for more information (1-800-567-3343).	none
	Transfer $25,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees	$135	$25,000	Transfer Fee Rebate	none
	Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code Disnat500. See details link for more info.	$150	$50,000	Disnat $500 Commission Credit Promo	September 30, 2016
Expired Offers
Last Updated: Sept. 16, 2016 22:10 PT

Other Promotions

Company	Brief Description	Minimum Deposit Amount Required	Details Link	Deadline
	Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout.	n/a	Trend Micro Special Offer Code	none
	Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information.	n/a	MoneyTalks Inside Edge Discount	none
	Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details.	$1,000	Broker@ge 18-30 Promotion	none
	Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details.	$1,000	StartRight Free Trade offer	none
Expired Offers
Last Updated: Sept. 1, 13:30 PT

Posted on August 19, 2016 by user — Leave a comment

Discount Brokerage Weekly Roundup – August 19, 2016

With the 2016 Rio Olympics staring down the final stretch, it has been quite the run for Team Canada and for many athletes the world over. Like the athletes who are focused on getting themselves on the podium next time, Canadian discount brokerages who want to win understand that training to be better happens day in and day out.

In this week’s roundup we take a look at the activity that is starting to pick up as discount brokerages head into their busier season. First we’ll review the latest movement in the investor education space and how brokerages are positioning themselves to leverage this offering heading into the fall. Next, we take a look at one independent brokerage’s quest to keep on improving. From there we’ll take a look at what DIY investors had to say on Twitter and close out this roundup with chatter from the investor forums.

See you in September

After a relatively quiet (on the surface anyway) summer it looks like investor education is poised to step back into the spotlight this September.

In last week’s roundup we took a look at the latest iteration of the investor education offering from Scotia iTRADE, “iTRADE U” which is essentially a splashier remake of their existing offering of seminars and webinars along with a dedicated course on the basics of investing.

This past week, it looks like TD Direct Investing revived their investor education calendar with a number of in-person seminars being planned for September. A closer look at the breakdown of content at TD’s seminars highlights the major focus they’re putting on training clients on how to use the standard TD Direct Investing trading platform: TD’s WebBroker. Interestingly, this past week was also the 20^th anniversary for the WebBroker platform and to mark the event, TD shared this on their Twitter feed.

One of the challenges of being an online brokerage is certainly keeping costs down, which is why most Canadian online brokerages don’t put together original content on investing/trading, choosing instead to partner with 3^rd party providers of educational services.

The original content that most brokerages provide as “education”, however, centers around platform training and orientation. One notable exception is TD Direct Investing, which has done quite a bit of work putting together original instructional content on trading basics into webinar and seminar format.

For those brokerages that may not be actively presenting educational content, the next best thing is to be associated with that content being presented.

Fortunately for Canadian discount brokerages, the Toronto MoneyShow will be rolling into town September 16^th to 18^th and there are a number of online brokerages who will be attending.

Toronto’s MoneyShow will be the only Canadian stop for the investment conference franchise and it will feature some of the most well-known personalities in DIY investing and personal finance such as Tom Sossonoff, Rob Carrick, Peter Hodson, Dan Bortolotti and many more. Everything from stock picking strategies to options, ETFs and, of course, Canadian real estate will be on the menu for attendees to learn about.

So far the Canadian discount brokerages who are listed as exhibitors at this event include:

CIBC Investor’s Edge
Desjardins Online Brokerage
National Bank Direct Brokerage
Virtual Brokers

With September just around the corner, there may still be more educational offerings to come to market as the planning that has taken place over the summer will finally be rolled out into action.

For DIY investors, the upside is that there are likely to be a handful of very interesting and relevant speakers and presentations that can help navigate how to trade around the US presidential election later this year.

Questrade swipes right on design

Lots of successful athletes know that the off season is a chance to get in great shape for when the real games begin. For Canadian discount brokerages, summertime is generally when things appear to gear down, however as Questrade has shown, they’ve been hard at work putting together some noteworthy upgrades to their trading and user experience.

Earlier this summer, Questrade announced upgrades to its online trading interface and user website navigation and last week they announced upcoming upgrades to their mobile trading experience.

The investment in making it easier, more intuitive and, crucially, more reliable to use online trading services is something all discount brokerages (who are serious about competing) are doing.

In the case of Questrade, their latest rollout shows that they are one of the only Canadian online brokerages building a bespoke trading platform experience on mobile as well as being on point communicating about it.

In terms of specifics, the upgrades to their mobile trading experience feature improvements to buying or selling stocks from quotes pages, improved options trading capabilities as well as enhancements to market depth (level 2) data for those subscribed to that service.

To access the new features users will have to download and install a new app which is scheduled to roll out in September. Getting a new app may be a way to hit restart the ratings and rankings on the app store. Currently the Questrade IQ mobile app is rated with 1.5 stars across 480 ratings on the iTunes store and 2.5 stars on the Google Play store – not a stunning endorsement of the mobile experience.

At this point, financial services firms and especially DIY investing firms, can only ignore good design for so long.

Robo-advisors, which have been growing rapidly in popularity with index investors, have been paying attention to and building mobile experiences for investors that are far cleaner than what most of what Canada’s discount brokerages currently offer to their customers. For comparison, Wealthsimple’s app has scored 4+ stars on both the Google and iTunes stores with a healthy amount of reviews to make that score meaningful.

Early adopters will certainly be eager to test drive and share their experiences with others as soon as the new product rolls out; Questrade, on the other hand, is hoping that the new reboot will be enough to win back some client love while also putting up a solid challenge to the robots.

Discount Brokerage Tweets of the Week

This week's tweets highlight a few outages with some major players. Mentioned in the twitterverse were BMO InvestorLine, Questrade, RBC Direct Investing, Scotia iTRADE & TD Direct Investing.

From the Forums

Credentials Issue

This past week, we received an interesting post about one Credential Direct user’s experience trying to have their account shuttered. Unfortunately, it sounds like quite a frustrating scenario but one that might offer some important lessons for those thinking about how easy (or difficult) it might be to move money out of a brokerage account.

Opportunities Abroad

With the focus on countries from all across the globe, it’s natural that some investors would be curious on how to trade internationally listed stocks. This post from reddit’s personal finance Canada section seemed appropriate.

Into the Close

That’s a wrap for this week. While the ceremonies for ending the Olympics are sure to be elaborate, there’s no reason that celebrating the end of another week can’t be fun either. Have a great weekend and stay cool!

Posted on August 2, 2016 by user — Leave a comment

Discount Brokerage Deals & Promotions – August 1, 2016

*Updated: Aug. 9th* At the start of August, discount brokerage deals and promotions appear to be in vacation mode.

With a pair of deals that expired at the end of July and one new partner offer that joined the list of promotion, the turnover and activity in offers coming into this month was minimal. While 22 23 offers still provide a lot for DIY investors to choose from, there are some noteworthy Canadian discount brokerages who still continue to sit on the promotional sidelines.

For DIY investors, the good news is that offers are still surfacing. For DIY investors eyeing BMO InvestorLine, their Summer 2016 promotion has been extended out to the end of August. Also entering the deals roster this month is an offer from a partner of Desjardins Online Brokerage, MoneyTalks, who is offering up three free months of their subscription program to Desjardins Online Brokerage clients.

Interestingly, TD Direct Investing held a one-day promotion during July as a “thank you” to clients in which they offered to waive the commission fee for one trade.

While it was positioned as a ‘thank-you’ gesture to TD Direct Investing clients, the move comes against the backdrop of recent technical difficulties which have been aggravating clients. Thus, it will be interesting to see what other promotional activities TDDI is planning and whether the offer of free trades and other deals might help smooth over some of the technical issues that have arisen recently. It is also interesting to see whether any of their competitors will be offering up something similar to existing clients.

With the ramp up to the fall season on the minds of many brokerages, it won’t be too long before more offers start to show up. As always, if there’s anything that we’ve missed that could help DIY investors fetch a better deal, let us know and we’ll post it here.

Expired Deals

Two noteworthy contest offers expired at the end of July from Virtual Brokers and Scotia iTRADE.

Virtual Brokers’ contest for passes to Canada’s Wonderland (or free trades instead) concluded at the end of July.

Scotia iTRADE’s TSX $10,000 shopping spree contest ended in July and along with the contest offer their official transfer fee credit offer also expired. Users who are considering transferring assets to a new Scotia iTRADE account may want to contact the customer service number at 1-888-872-3388.

Extended Deals

Late last month, BMO InvestorLine officially extended their summer 2016 offer to August 31^st from the previous deadline of July 31^st. As a reminder this promotion offers new clients between $200 and $1,000 cash back for deposits ranging from $100,000 to $500,000+. See table below for more details.

New Deals

*Updated: Aug. 9th – Virtual Brokers has launched another contest celebrating their 7th anniversary. Both existing or new clients that find a special promo code somewhere on the Virtual Brokers website and enter the code on a new account application will be entered for a draw to win 7 prizes of $500. See table below for more details.*

A new offer that crossed our radar was posted on Desjardins Online Brokerage’s website. The offer is for three free months of Michael Campbell’s Inside Edge investor information service. This service includes content such as interviews with market commentator Michael Campbell, analyst reports and access to bonuses and discounts. The monthly rate for the service is currently $19.95 so this offer translates into a $59.85 value. See table below for more information.