Tag: Interactive Brokers

Interactive Brokers

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Discount Brokerage Weekly Roundup – April 21, 2017

There’s been lots of sabre rattling in the news recently. While the world is facing specter of war, online brokerages in the US are already in the throes of their own price war. For Canada’s discount brokerages, the storm clouds are still off in the distance but as their counterparts in the US have shown, that could change quite quickly. Of course, it’s not all doom and gloom, and sometimes competition can make winners of us all.

This week’s roundup is the tale of two stories. The first is an epic battle shaping up in the US online brokerage space that highlights just how big the stakes are for winning the war for DIY investing and how that could easily spill over to Canada. The second is the latest chapter in the story of sustainable investing and how one Canadian brokerage’s efforts to bring this to DIY investors might be a catalyst for other brokerages to follow suit. Of course, we have the usual feature of DIY investor chatter on Twitter and from the investing forums.

The Price is Right

With Q1 of 2017 now officially in the books, the details of a sudden commission price drop and the scramble that brokerages had to undertake to meet this new pricing reality have emerged. Specifically, the earnings conference calls from E*Trade Financial, TD Ameritrade and Interactive Brokers from this past week provide a fascinating look at the aftermath of the pricing cuts announced in February and March and how executives at online brokerages are bracing themselves for a potentially massive price war.

Now, there are lots of intriguing details in this most recent set of earnings conference calls, more than we can cover off in a single roundup, however what might be instructive to Canadian DIY investors and Canadian discount brokerages is the fact that prices definitely have room to fall and brokerages should probably prepare for that.

One of the most fascinating scenarios acknowledged by both TD Ameritrade’s CEO Tim Hockey and Interactive Brokers’ founder and CEO, Thomas Peterffy, is that it is possible for major US online brokerages today to be charging nothing on commissions and still be profitable.

While upstart online brokerage Robinhood has shown that it doesn’t take charging commissions for trades to be a success, it is an entirely different matter when the largest online brokerages in the US are contemplating the “nuclear option” for commission pricing.

In the case of TD Ameritrade, Tim Hockey stated the following:

“First of all, the good news is that even if commission rates went to zero tomorrow, we’d still be profitable….So, we reached that critical mass size where we’re fully able to work with the competition in terms of the price structure that seems to make sense.”

Loosely translated, this is a clear signal that TD Ameritrade wouldn’t be afraid to throw the first punch or throw down entirely with other online brokerages, big or small, that would like to lower trading commission pricing.

Interestingly, CEO of Interactive Brokers, Thomas Peterffy, also weighed in on the commission price drops with guarded optimism.

Commission pricing for Interactive Brokers is far below that of its US online brokerage competitors and the latest earnings results show that Interactive Brokers is crushing it when it comes to operating margins, earnings and other metrics. In short, there’s a long way that commission prices at the major US online brokerages would have to fall before Interactive Brokers would feel ‘threatened’ and be forced to react with a pricing change.

With that in mind, what Peterffy said that was so striking was:

“if they really were to cut the commissions to 0 as Schwab, for example, could easily do, I think we would have to go out and explain in advertisements more thoroughly as to what is going on here behind the scenes. Because interestingly enough, they advertise that their commissions now are $4.65 a trade, but you see that their commissions are more like $8 or $9 a trade. So it’s hard to figure what’s happening.”

In effect, Peterffy and Hockey are signaling that the largest players in the US online brokerage industry could take commission pricing to zero even today and still emerge standing. Of course, another interesting thing Peterffy disclosed in his statement is that Interactive Brokers would not take such price drops lying down. In fact, throughout the conference call transcripts as well as in recent investor calls, it is clear that Interactive Brokers is not a brokerage that moves slowly or without purpose.

Interactive Brokers and TD Ameritrade aren’t alone in their call to arms. Of the three brokerages’ conference calls that recently took place, E*Trade Financial’s stood out as having the most pointed ‘fighting words’ and with good reason. According to CEO Karl Roessner, “there is a lot of competition out in the marketplace and a lot of offers, unlike things that we’ve seen in the past, we continue to do what we’re doing to make sure we keep our customers and defend the book.”

In fact, it appears that E*Trade is in full ‘transformation’ mode, mobilizing across a number of different facets of their business to compete even more aggressively in the US online brokerage space. Lacking the scale of either Schwab or Ameritrade, E*Trade is shifting the tone of their brand identity by going ‘back to their roots’. They’ve put a target on the active trader segment and appear to be ready to fight tooth and nail to protect their clients from leaving and win over this highly prized segment from the other brokerages.

While there are no publicly traded online brokerages in Canada that would disclose the level of information that these US brokerage CEO’s have shared, the example of what is happening could be highly instructive for Canadian online brokerages.

Yes, the Canadian market is smaller, moves more slowly than the US and just doesn’t have the same kind of marketing firepower at its disposal that the US online brokerages mentioned above do (TD Ameritrade’s annual marketing budget is $250M US, likely a multiple higher than all the marketing budgets of Canadian discount brokerages combined), but the message is clear: in order to win, you have to grow assets.

All of the US online brokerages are confronting the very real scenario of zero commission trading. For Canadian brokerages, however, the storm clouds are on the horizon. The question on this side of the border now becomes: which of Canada’s brokerages will marshal the resources and marketing efforts required to start gathering assets soon enough?

Environmental Scan

With Earth Day just around the corner, the folks at Scotia iTRADE continued their online push of sustainable investing with a Twitter chat, hosted by Canadian personal finance blogger Tom Drake and featuring a number of other online personal finance and sustainable investing voices.

Lasting just about an hour, the Friday afternoon chat was part marketing, part awareness building of sustainable investing. Naturally, Scotia iTRADE being the organizer of the chat had the messaging and branding locked down and put together a very polished campaign to generate interest and engagement in their latest new product offering.

What was particularly interesting, however, is the number of personal finance/independent investing voices that were also involved as well as the amount of social media (specifically Twitter) coverage that the iTRADE ESG (standing for Environmental, Sustainability and Governance) tool received. Since we first reported the launch of this new feature several weeks ago, we’ve seen steady coverage online of this new investing tool.

Clearly, there’s a well-coordinated effort at work to ensure that people are finding out about this new tool and kudos to the Scotia iTRADE team for bringing the tool to investors and to iTRADE’s marketing efforts to have the communications tools (videos) and content to support explaining what it is and why investors should pay attention.

While it is hard to separate the ‘marketing’ from the content of the Twitter chat, there were 6 questions that host Tom Drake pitched to followers of the hashtag #FairTrader. In case you missed it, we’ve provided the tweets from the session below.

Here are the list of questions tackled during today’s Twitter chat on sustainable investing:

  1. What is sustainable investing?
  2. What is ESG and why does it matter?
  3. Sustainalytics, tell us more about the research behind Scotia iTRADE’s Sustainable Investing tools.
  4. Where can you find more information about Sustainable Investing & ESG?
  5. Can you tell us how Scotia iTRADE’s Sustainable Investing & ESG tools work?
  6. Why may Sustainable Investing or ESG be important to direct investors?

Of the answers provided to this series of questions, perhaps the most succinct was from @BoomerandEcho who stated “Profit doesn’t have to be a dirty word – it’s okay to make money as long as it’s not at the expense of people and planet #FairTrader”

Scotia iTRADE was not the only Canadian discount brokerage to put the spotlight on sustainable investing this month. Earlier in April, Desjardins Online Brokerage published a short article highlighting the exceptional growth in interest in ESG concerns among managed assets and had scheduled (but later canceled) a webinar on ‘investing and the environment’ for April 20th.

Suffice to say, with the visible success and early traction of the ESG tool and sustainable investing buzz on social media, other Canadian discount brokerages will likely (if they haven’t already) take note. Given the competitive nature of the industry, ideas that resonate with investors tend to get replicated at multiple brokerages (e.g. commission-free ETFs).

The irony and good news heading into Earth Day is, that the competition for profits amongst the brokerages will help bring the ESG and responsible investing tools to investors, which will in turn drive a more socially conscious flow of capital.

Discount Brokerage Tweets of the Week

Lots of interesting chatter this week to keep brokerages on their toes. Mentioned this week were CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE and TD Direct Investing.

From the Forums

Can’t Fight the Fee-ling

For better or worse, there are those that enter into the world of DIY investing not fully appreciating that it really is about doing it yourself. In this post, from reddit’s personal finance Canada section, one DIY investor learned the hard way that agreements can be changed and that signing on to be a DIY investor means keeping close watch on what’s happening in their accounts.

That Settles It

Although computers and online trading seem to make things work instantly, the reality of stock trading is that there still has to be a transfer of shares from a seller to a buyer and funds from a buyer to seller. As one investor in this post on reddit found out, when you want to tap into your TFSA by selling some stocks, be sure to budget a few days to let the dust and the trade settle.

Into the Close

That does it for another week. As we hurtle towards May, market technicians are watching for sell signals and will no doubt be pouring over charts this weekend to stake their exits. And speaking of exits, Earth Day is a great reason to exit a building and enjoy the great outdoors (so long as the great outdoors is enjoyable) by cheering for a cause (hockey, basketball, Earth, science, or whatever). Have a great weekend!

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Discount Brokerage Weekly Roundup – April 7, 2017

In the same week that the electric vehicle maker Tesla became the most valuable US automaker, a marijuana ETF launched and the world inched closer to war. Nevertheless, stock markets continued to price in the myriad of opportunities and risks to enable capital to flow into fueling the world of tomorrow (assuming of course the world is still here, which markets suggest is the case). For online brokerages and DIY investors alike, it continues to be an interesting time to be in the markets with stories that are finally getting investors excited and a little afraid.

This week’s roundup looks at the latest update to the deals section with the first few days of the new month providing an early look at how the market is shaping up for promotions. From there, we look at another popular discount brokerage and the many stories they were involved in as they transform themselves to capitalize on brave new trading reality. As usual, there’s a healthy dose of investor chatter from Twitter and the forums as well as a new feature of the weekly roundup – a look ahead at articles coming to the SparxTrading.com blog.

Deal Dance

There’s a classic saying for investors trying to time the markets: buy when it snows and sell when it goes. Of course, depending on where you may be in the country the timing of that ‘advice’ can vary widely.

For DIY investors, however, history has shown that when it comes to deals & promotions, snow might be a decent indicator of when to go shopping for a bargain for opening an online trading account.

Yet again this year, Canadian discount brokerages have stepped back from offering up promotions now that the RRSP season is behind us. Dropping from a high of 35 offers last month to 24 deals to kick off April, the promotional race has cooled off heading into middle of spring.

With another four deals set to expire through the month of April, the deal cull is not quite finished. That said, the news for DIY investors isn’t all grim. There are already whispers some more offers are coming and the odds are quite good that marketing teams are not about to take the spring or summer off.

The sole online brokerage offering a ‘new’ promotion to start the month is BMO InvestorLine, whose cash back or commission free trade offer is likely to spark the interest of investors and brokerage competitors alike.

Despite this cyclical phenomenon, there are indicators suggesting positive investor sentiment and a few stories that are genuinely exciting to investors (such as the proposed legalization of marijuana and renewed interest in IPOs). So, while the past two or three years have not had a robust set of trader friendly stories heading into the summer season, this year things appear to be ‘different’.

Thus, competitive brokerages may seize upon this opportunity to shift gears on a typically slow season to take advantage of the uptick in investor sentiment.

For DIY investors looking to open an online trading account, there are still lots of deals for those in a hurry to open an account and the prospect of some interesting offers on the horizon for those with a bit more patience. Stay tuned.

Spotlight lands on Interactive Brokers

As many west coast readers can attest to, when it rains it pours. For Interactive Brokers, it has been one of those moments where lots of things are happening all at the same time. In this section, we run through a week filled with analyst downgrades, impressive account growth, news appearances and the launch of a new feature for Canadian investors.

Earlier in the week Interactive Brokers announced that they would be winding down the market making segment of their business – an operation that has struggled to be profitable – in a move that signals just how challenging active traders have found the low volatility environment of the past several years.  The irony, of course, is that as an online brokerage Interactive Brokers’ valuation rests on the fact their clients are active and/or professional traders.

The transition was not taken favourably by analysts, at least for the moment, as the move resulted in downgrades on IBKR. While the stock price faltered momentarily, by week’s end it had made back ground and then some.

One of the reasons the stock chart on IBKR may have recovered so quickly came from the report of their trading metrics.

The image below (from the March 2017 trading results) indicates an increase of new accounts in March compared to February (+2%) and compared to the same point last year, the increase an increase of 18%. The spike in net new accounts from February to March 2017 was more than 61% higher than the percentage of net new accounts from the same period in 2016. Perhaps the SNAP IPO in early March along with an increased interest in the IPO market generally helped to serve as a catalyst; however, the slow and steady march upward in account growth is noteworthy.

Interactive Brokers trading stats March 2017

There was a negative metric picked up on by analysts, namely the decrease in the number of trades (DARTs) that was observed on both a month over month basis as well as on a year over year basis. That said, there was a significantly higher size of order being placed with the number of shares traded 13% higher in March than in February and 63% higher than March 2016.

Big picture: Interactive Brokers continues to shine with active traders, the most lucrative segment for many online brokerages.

One of the reasons that Interactive Brokers earns the accolades from the trading community is that it is both creative and resourceful in the offerings it gives to its clients.

This week, Interactive Brokers Canada announced that its stock yield enhancement program is now available to Canadian investors (officially).  Briefly, the program enables Interactive Brokers to lend out securities of its clients to other investors and, in exchange, the clients lending the securities receive a portion of interest paid on cash collateral put up by the borrower.

There is an extensive FAQ page detailing many of the conditions and requirements associated with the Stock Yield Enhancement Program but a few key takeaways are that individuals with at least $50,000 in account value can participate and that eligible securities can be either Canadian or American (whereas the Stock Yield Enhancement Program was previously restricted to just US securities).

This program is of primary interest to those active investors who wish to short stocks. Specifically, online brokerages that can tap into client securities to lend out facilitate greater availability of those shares.

Several years ago, Questrade tried to gauge interest in a similar program; however, the launch of the program was contingent on approval from Canadian regulators – something that appears to either have stalled or not proceeded.

Regardless, now that Interactive Brokers offers such a program, it will be interesting to see if other online brokerages follow suit (to cater to active traders) or if this becomes yet another reason that active traders will seek out Interactive Brokers as their brokerage of choice.

Finally, Interactive Brokers’ founder and CEO Thomas Peterffy was on CNBC earlier this week providing his take on the latest developments of US retail investors and markets in general. It was particularly interesting to note his position on the markets at these levels but also his take on DIY investor sentiment.

Around the Corner

We’re making some adjustments to how content is delivered on SparxTrading.com and are pleased to announce that we will be including announcements/previews of articles that we’ll be publishing on the blog here in the weekly roundup.

Be sure to check back on the blog (or follow us on Twitter) to get the latest insights on features and developments at Canadian discount brokerages.

In our first ‘around the corner’, be on the lookout for a detailed look at Scotia iTRADE’s launch of their ‘sustainable’ investment assessment tool. This tool has been gathering quite a bit of attention online and has also seen associated media (video) developed to help investors understand what it is and how to use it.

Discount Brokerage Tweets of the Week

An interesting week for DIY investors on Twitter with new features and platform stability on the wishlist. Mentioned were BMO InvestorLine, CIBC Investor’s Edge, Questrade, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Transferustration

Moving between online brokerages can be a costly affair. In this post one user is considering the move from TD Direct Investing into Questrade and comes up with an interesting (albeit round about) way to deal with the transfer fees.

Transferustration 2: Not so Simple

With robo-advisors gaining in popularity, the shift away from DIY passive investment portfolios into a robo-advisor based platform will only continue to gain traction. This post was particularly interesting as it shows the (rough) experience of one user transferring from Questrade into Wealthsimple.

Into the Close

The first week of April is officially in the books. It’s been a very interesting week across the markets and more importantly across the globe. While the world is nervously watching what happens with the US war machine now being mobilized, traders are inevitably wondering how best to navigate this terrain. And, speaking of things moving quickly, science (or a pipe dream) finds its way into our imaginations yet again this week. Here’s a look into the future of ultra high-speed transportation. Have a great weekend!

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Online Security for Canadian DIY Investors: How to Stay Safe While Trading Online

Data breaches, fraudulent activity, and online tricks and traps are all around us. It happens so often we’ve dubbed March fraud month to raise awareness of the growing issues. In fact, we’ve got enough to say about it that we’ve broken up this article into two parts. Part one looks at two factor authentication (TFA) and your responsibilities as a DIY investor. Part two examines investor confidence and how you can check to be sure your advisor is trustworthy, accredited and competent. To cap things off, we’ve also included some handy resources at the end of Part one.

Online brokerage security agreements: a handshake

First things first: don’t freak out. Despite the multitude of risks and negative headlines concerning online activity, there’s plenty of security, and lots you can do to ensure your online brokerage account is safe and secure.

That said, what DIY investors cannot do is stay complacent, or just assume that an online brokerage is either solely responsible for online account security or necessarily doing all it could to keep investment safe. Just like learning about how to choose investments comes with the territory of investing online, going the DIY investor route also requires learning enough about technology and online security to ensure that access to your trading account is as safe as is reasonably possible.

While online brokerages may have regulatory compliance standards in place that ensure a minimum level of security, investors (i.e. online brokerage clients) must also take steps to keep up too.

It’s a handshake agreement between you and your online brokerage that only works when you both maintain a steady grip.

Internet security: conditions apply

The good news for DIY investors is that most Canadian discount brokerages have a security agreement of one kind or another, offering a “100% security guarantee.”

Those agreements, however, have stipulations that depend on a DIY investor maintaining good security practices, which begs the question, what strings are attached to the ‘100% security guarantee?’

Most guarantees offered by Canadian discount brokerages are limited to “direct losses” in your online brokerage account that come about from “unauthorized” activity. At the very least that means they likely won’t cover losses that occur if you allow someone to use your account and then that person cleans you out. Also, most online brokerage security guarantees say that you must adhere to the conditions they have placed on your end. That might include installing up-to-date software such as firewalls and frequent passcode changes, among other conditions. The bottom line: Learn them. Know them. Do them.

Meet security conditions if you want losses reimbursed

Online security conditions vary among online brokerages, so be sure to check yours out—and carefully.

Here are some common concerns:

  • Use a unique user name and password that you change frequently. But how often is that? Not as often as you might think. A UNC-Chapel Hill study showed that people tend to create new passwords out of old ones, thus making the new one as easy to breach as the previous one. Lifehacker argues that hackers run hardware and software full-time to crack user names and passcodes and frequently changing a password isn’t going to stop them. And Mark Burnett, author of Perfect Passwords, told Wired that it’s enough to change your password every six months to one year . . . if you use one that’s 16 to 20 characters long.
  • Install a firewall. A firewall is like a security guard at the door to the building, checking the list for who goes in and who goes out. Of course, to add to the confusion, one of the go-to diagnostics for connectivity troubles for many trading software platforms is to disable a firewall to verify if that interferes with connecting.
  • Ensure your browser uses 128-bit or even 256-bit encryption—and has its own firewall. Some brokerage agreements demand it.
  • Protect your wireless network and internet connection from hacking by using a strong password.
  • Install the latest anti-spyware and anti-virus software.

These aren’t anywhere near all the conditions that you might have to meet for your internet security guarantee to kick in. And, in most cases, whether you have met the required conditions is determined by the online brokerage, not you. So, you might want to track things like how often you change your password and, at a minimum, regularly check your account (even if you’re a passive investor) to ensure no irregular account activity is taking place.

Ultimately, account security is a two-way street, and you might want to ask your online brokerage if their security system is the best it could be. More and more companies online are turning to two factor authentication, aka 2fa or TFA, as data breaches and fraud become only more prevalent.

Online brokerages: how they keep your online accounts secure

Of 14 Canadian online brokerages, three currently offer two factor authentication (TFA) including BMO InvestorLine, Interactive Brokers and HSBC Invest Direct. But what is TFA, anyway, and does it matter to have it as part of your log in system at your online brokerage? Well, the short answer might be, how much do you care about your money and investments?

Two factor authentication (TFA): the way of the future?

If you don’t know already, two factor authentication (TFA) requires two steps, or factors, as part of the authentication process when you access your account.

The first step is your username and password. The second step is either a physical token (like your debit card) or a PIN. The PIN is usually sent to you via your cell phone when you enter your user name and password. You can see it’s a pretty secure approach since only you (presumably) have your phone with you, and only you know your username and password.

The 11 online brokerages that currently do not use this system have other, multiple levels of security. These include 128-bit or even 256-bit encryption, multiple firewalls, anti-virus software, internal protocols and constant electronic monitoring, among other measures. Thought hackers get better all the time, two factor authentication (TFA) may be the best security around right now.

DIY investors and regulatory agencies call for increased vigilance as data breaches escalate

Data breaches cost Canadian companies an average of $6.03M every time they occur according to The Ponemon Institute, and Blackberry estimates that total costs for Canadian companies will reach $23B by 2019.[i]

And, like most costs, those losses are eventually passed on to consumers. Canada’s regulatory agencies are also weighing in on the matter. The Investment Industry Regulatory Organization of Canada (IIROC) itself the victim of a data breach in 2013[ii] offers a cybersecurity report card to its member organizations.[iii]

As well, the Mutual Fund Dealers Association of Canada (MFDA) offers a 4-part toolkit that investors can use as a guide including checking out your advisor and the organization to see if either has been litigated against.

Costs alone may lead to two factor authentication (TFA) become more widely used, as losses from data breaches or hacking can be fantastic. While industry certainly has financial motive to prevent exploits, DIY investors are making their thoughts on the matter heard too.

In 2016, for example, Redditors had a vigorous debate over security at a popular online brokerage, Questrade. One redditor commented, “I think this should be a higher priority than their many website facelifts of recent months.”

As they often do on the DIY investing forums, John, a support representative from Questrade, responded: “I can confirm that we have moved beyond the investigation phase and are working on a two-factor authentication solution. We will be announcing more details as the project progresses.”

If your DIY investor account is breached, act fast

In the event your account is compromised, there are several things that will need to be done relatively quickly to qualify for coverage of an online brokerage security guarantee.

Here are a few:

  • Notify your online brokerage immediately.
  • Change all passwords immediately.
  • Determine what data has been breached.
  • Contact all credit reporting agencies.
  • Put stops on all your credit cards.

DIY investor takeaways

Although most Canadian online brokerages do offer guarantees protecting investors from unauthorized access, the fine print of what clients must do often varies from brokerage to brokerage. It is therefore important to ensure that you comply with your discount brokerage’s specific conditions to have the guarantee apply.

Finally, here’s a list of a few extra resources to help boost online fraud awareness.

Are you susceptible to fraud, security breaches and online vulnerability?

 Sources:

[i] Sagan, A. (2016, June 29). Average cost of data breach in Canada is $6.03M: study.  Retrieved from http://globalnews.ca/news/2793414/average-cost-of-data-breach-in-canada-is-6-03m-study/

[ii] The IIROC lost financial information for 52,000 clients involving 32 investment firms when a laptop went missing in February, 2013.  IIROC. (2016). IIROC to support clients whose personal information was on a lost portable device [Press release]. Retrieved from http://www.iiroc.ca/Documents/2013/d8d465f9-0a37-4325-8732-1b12cbd2ddb8_en.pdf

[iii] IIROC. (2016). IIROC issues cybersecurity report cards for dealer firms [Press release]. Retrieved from http://www.iiroc.ca/Documents/2016/8272fe2a-a1a5-4319-9b0c-7739d04ff097_en.pdf

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Discount Brokerage Weekly Roundup – March 3, 2017

Crazy real estate, crazy IPOs, crazy politics, crazy Oscars, crazy Amazon outages and one very crazy sprint to the RRSP contribution deadline. Not a bad way to ring in the third month of 2017. There’s certainly no shortage of items pulling DIY investors’ attention in every direction this past week and perhaps no coincidence that Canadian discount brokerages are trying to capitalize on the increased attention investors are paying to the market by making some ‘bigly’ moves of their own.

In this week’s roundup we take a look at the latest collection of discount brokerage deals that DIY investors can choose from and how different brokerages are working to stay on the radar of those investors. Next we take a look at the big news story for investors – the Snapchat IPO and whether investors will be over it or all over it.  From there we take a look at the latest online brokerage tweets of the week as well as a couple of interesting posts from the investor forums.

New Deals Roundup

With stock markets flirting with new all-time highs, investor sentiment towards getting into the markets has clearly thawed. Investment capital is flowing again and there’s no better indicator of that than the excitement and hype that was the ‘snapchat’ IPO. Another interesting indicator, however, is the number of Canadian discount brokerages offering up promotions or deals.

Heading into the new month, almost all Canadian discount brokerages, with the exception of two (Interactive Brokers Canada and Laurentian Bank Discount Brokerage) are offering some kind of incentive offer to attract new clients or new assets from existing clients. In total, we’ve spotted 30 deals that are being actively advertised or publicly promoted.

Breakdown of Canadian discount brokerage deals for March 2017.
Breakdown of Canadian discount brokerage deals for March 2017.

While most brokerages offer up the standard transfer fee coverage, this category of deal makes up roughly one third of the offers out there. The rest are a mixture of commission rebate offers, cash back promotions or some other kind of promo.

Although no new deals technically hit the wires at the outset of the month, there was some activity in the final days of February which helped put a little spring in the step of the deals activity heading into March.

The good news from two brokerages came in the form of deal extensions. Both Qtrade Investor and Desjardins Online Brokerage extended their offers a little further into 2017. In the case of Qtrade Investor, their cash back offer was extended to mid-March. For Desjardins Online Brokerage, their popular 1% commission-rebate offer has been extended out to almost the end of April (April 28th).

Scotia iTRADE was the other Canadian discount brokerage to ramp up the deals activity with the launch of their VISA gift card offer that coincided with the launch of their new front-facing website. The deal itself offers between $50 and $500 for deposits ranging from $25,000 to $1,000,000+.

Overall, Virtual Brokers is leading the pack with six different offers in play followed by Scotia iTRADE which is now offering up five. Interestingly, the Scotia iTRADE site special offers section currently is displaying only two offers, however links to the deals (shown in the deals & promotions section tables) do point to the live offer pages.

As we head further into March, however, it won’t be just the number of deals that makes the difference but also the visibility of those offers.

TD Direct Investing, for example, does not have as many deals going as their peers but has increased their advertising presence – including front page newspaper ads and increased online advertising – in a bid to get their deal or brokerage noticed. It will be interesting to see how their counterparts, such as RBC Direct Investing who doesn’t have a commission-free or cash back offer (they do have a ‘points’ related offer for existing RBC clients) or CIBC Investor’s Edge (who does have a very competitive offer) elect to respond in the sprint to income tax refund season.

From the Blog: Oh SNAP! An IPO like no other?

It may have taken a couple years to get here, but the biggest threat to Facebook’s dominance in the social media space successfully IPO’d this past week and now has a market cap of $34B US.  From a startup in 2010 to public company in 2017, Snapchat – or more formally Snap Inc, debuted on Thursday to a very warm reception.

Screenshot from the opening of SNAP at NYSE.

Despite all of the hype leading up to the IPO, there were lots of investors – mainstream investors in particular – that had to wait until shares went live on the open market in order to get a piece of the action.

Only time will tell if this millennial phenom can sustain the imagination of investors, advertisers and the very fickle user base of younger technophiles.

In a blog post this week, we took a look at the lead up to the Snapchat IPO and add a bit more colour to a story that is bound to have investors of all ages debating whether SNAP is a hit or is just hype. Click here to read more.

Fraud Prevention Month

March is the official month of fraud awareness and prevention. For DIY investors, the world of investing can be a dangerous place. From ‘hot tips’ to the threats of being hacked, there are numerous risks that all investors would be wise to understand and properly prepare for.

Stay tuned this week as we launch an interesting comparison of the different fraud protection measures currently in place at Canadian discount brokerages and what DIY investors can do to better protect themselves against fraud – including evaluating the security of their online brokerage.

Discount Brokerage Tweets of the Week

Lots of chatter as DIY investors slid into the RRSP contribution deadline this week. Mentioned were BMO InvestorLine, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Closing time

Break ups are hard. But for one DIY investor, who chronicled their exit from Virtual Brokers, the process was not as simple as it seemed. Click here to read the reddit post on how it all went down.

Down to the Wire

The procrastinators for RRSP contribution deadlines might be able to relate to this post from reddit’s Personal Finance Canada section. One user who was close to the deadline was looking for a quick route to open an online brokerage account for an RRSP and was considering Questrade but was up against a few hurdles for just how long it would take to get funded. Read on to find out the play by play heading into the contribution deadline.

Into the Close

Well if there was one lesson from this week, it’s to expect the unexpected. Good tip for traders heading into the weekend as chatter of interest rates and more fallout from scandals from the US await. So, on that note, have a great weekend and for a bit of schadenfreude, here’s that Oscar moment that is so hard to watch but so hard not to.

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Discount Brokerage Deals & Promotions – March 2017

March is finally here. With the promise of spring ahead of us and the RSP deadline now behind us, attention is going to shift to tax season and where, how and with whom those refunds will be invested.  The great news for DIY investors is that there are still lots of promotional offers to choose from when looking at potential Canadian discount brokerage deals, so there’s no shortage of options.

This month we kick off with a whopping 29 offers from 13 different discount brokerages. Almost all Canadian discount brokers have some kind of promotional offer (except for Interactive Brokers), even if it is just a simple transfer fee coverage offer. Like all good things, however, several of the discount brokerage deals offered this month have a particularly short shelf life expiring during or at the end of March. So, while it has been possible to see what offers might have launched through the RSP deadline, there’s a good probability that many of these deals won’t be around for the rest of the year or even until next year.

Read on to get the full breakdown of expired, extended and new offers to hit the tape this month. Of course if there are any offers that you spot or know of that other DIY investors would find useful, let us know in the comments section below.

Expired Deals

After having received a minor extension to meet the RSP contribution deadline, the RBC Direct Investing Rewards points offer officially expired on March 1st.

Extended Deals

There’s nothing like the word ‘extension’ to put a smile on the faces of procrastinators everywhere. Fortunately, two offers managed to stick around just a little while longer.

The first extension is from Desjardins Online Brokerage who extended their commission rebate offer through to April 28th. Next, Qtrade Investor extended their cash back offering until March 15th. See the table below for more details.

New Deals

Rolling into the new month, there were technically no new offers announced at the very start of March. In late February, however, Scotia iTRADE launched a new Visa card (cash back) deal that coincided with the launch of their new website. Although the offer itself didn’t appear in the promotions section at the time of writing, the link to the offer was live on their site.

Visa card values range from $50 to $500 for deposits that range from $25,000 to $1,000,000+. See table below for more details.

Discount Brokerage Deals

  1. Cash Back/Free Trade/Product Offer Promotions
  2. Referral Promotions
  3. Transfer Fee Promotions
  4. Contests & Other Offers

Cash Back/Free Trade/Product Offer Promotions

Company Brief Description Minimum Deposit Amount Commission/Cash Offer/Promotion Type Time Limit to Use Commission/Cash Offer Details Link Deadline
Jitney Trade A Sparx Trading exclusive offer! Use the promo code “Sparx Trading” when signing up for a new account with Jitneytrade and receive access to their preferred pricing package. n/a Discounted Commission Rates none For more details click here none
Open and fund a new account (TFSA, Margin or RRSP) with at least $1,000 and you may be eligible to receive 5 commission-free trades. Use promo code 5FREETRADES when signing up. Be sure to read terms and conditions carefully. $1,000 5 commission-free trades 60 days 5 commission-free trade offer December 31, 2017
Open and fund a new registered account at Virtual Brokers with at least A) $5,000; B) $25,000; or C) $50,000+ in new assets and you may be eligible to receive A) $30; B) $50; C) $100 cash back. Use promo code RRSPCB2017 when signing up. Be sure to read terms and conditions for full details. A) $5,000 – $24,999 B) $25,000 – $49,999 C) $50,000+ A) $30 B) $50 C) $100 Cash back will be deposited just after October 31, 2017 RSP cash back bonus April 30, 2017
Open and fund a new account at Virtual Brokers with at least $5,000 and you may be eligible to receive 2 months of commission-free equity trading and a $250 USD/mo credit towards Edge Trader Pro for 2 months. Use promo code 2MFREE2017 at sign up to qualify. Be sure to read full terms and conditions for details. $5,000 2 months commission-free equity trading + $250 USD/mo platform fee rebate. 2 months 2 months free trading April 30, 2017
Disnat Desjardins Online Brokerage is offering new clients 1% of assets transferred into the new account in the form of commission credits (to a maximum value of $1,000). Minimum qualifying deposit is $10,000. To qualify, individuals will have to call 1-866-873-7103 and mention promo code DisnatFlex or email: [email protected]. See details link for more info. $10,000 1% of assets transferred in the form of commission-credits (max credits: $1,000) 6 months Disnat 1% Commission Credit Promo April 28, 2017
Open and fund a new account with Virtual Brokers with at least $10,000 and you may be eligible to receive a commission-credit of up to $10,000. Use promo code 10K2017 at sign up to qualify. Be sure to read terms and conditions for full details. $10,000 Up to $10,000 in commission credits (@ $9.95 per trade) deadline to use trades March 31, 2017. Commission rebates to be offered in January 2018. $10,000 Commission Credit Offer March 31, 2017
Open and fund a new account by March 31st with at least A) $20,000 or B) $100,00+ and you may qualify to receive up to either A) $500 or B) $1000 in commission reimbursements. Be sure to read terms and conditions for full offer details. A) $20,000 – $99,999 B) $100,000+ A) up to $500 commission reimbursements B) up to $1000 commission reimbursements 90 days National Bank Direct Brokerage Cash Back Promotion March 31, 2017
Open and fund a new account at TD Direct Investing with at least A) $25,000; B) $50,000 or C) $100,000+ and you may be eligible to receive A) 50; B) 100 or C) 200 commission-free trades. Be sure to read terms and conditions for full offer details A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000+ A) 50 commission-free trades (max value: $500) B) 100 commission-free trades (max value: $1000) C) 200 commission-free trades (max value: $2000) April 28th, 2017 Commission charges will be credited the month following when the charge was incurred. TD Direct Investing 200 Commission-free Trade Offer March 31, 2017
Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000 or D) $250,000+ and you may be eligible to receive A) 75; B) 150; C) 200 or D) $250,000+ in commission-free trades. In addition, new clients will also receive FlightDesk active trading platform free for 90 days. Use promo code W17FT when signing up to be eligible. Be sure to read terms and conditions for full details. A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000+ A) 75 (max value: $749.25) B) 150 (max value: $1498.50) C) 200 (max value: $1,998) D) 250 (max value: $2,497.50) 90 days Winter 2017 Free Trade Offer March 31, 2017
CIBC Investors Edge Open and fund a new account at CIBC Investor’s Edge with at least A) $50,000 or B) $100,000 and you may be eligible to receive A) $200 or B) $400 in cash back. Also, individuals who setup a regular investment plan may also be eligible to receive 50 commission-free equity trades. Be sure to read terms and conditions for more information. A) $50,000 – $99,999 B) $100,000+ A) $200 B) $400 +Bonus 50 commission-free trades for setting up Regular Investment Plan. Cash back will be deposited within 30 business days after account funding. Commission-free equity trades good for 60 days after setup of Regular Investment Plan. Cash Back & Free Trade Offer March 31, 2017
BMO InvestorLine Open a new qualifying account with BMO InvestorLine, and fund it with at least A) $100,000; B) $200,000 or C) $300,000+ in net new assets and you may be eligible to receive A) $200; B) $400 or C) $750 cash back. Use promo code PROMO750 when signing up to be eligible. Be sure to read the terms and conditions for more details on the offer. A) $100,000 – $199,999 B) $200,000 – $299,999 C) $300,000+ Cash back bonus A) $200 B) $400 C) $750 Cash back will be deposited the week of November 6, 2017. 2017 Winter Campaign April 2, 2017

Expired Offers
Open a new account with HSBC InvestDirect and you may be eligible to receive up to 50 commission-free North American equity trades. Be sure to read terms and conditions for full offer details. n/a 50 commission-free North American equity trades 60 days HSBC InvestDirect Cash Bonus Promo March 3, 2017
Open and fund a new account with Qtrade Investor with a deposit of at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000 or more and you may be eligible to receive a cash back bonus of A) $25; B) $50; C) $100; D) $250; E) $500 or F) $1,000. Be sure to read terms and conditions for full details. A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000 – $499,999 E) $500,000 – $999,999 F) $1,000,000+ A) $25 B) $50 C) $100 D) $250 E) $500 F) $1,000 Cash back will be deposited by July 31, 2017. Qtrade Investor Cash Back Bonus March 15, 2017
Open and fund a new account or fund an existing account at Credential Direct with at least A) $15,000; B) $50,000; C) $150,000; D) $500,000 or E) $1,000,000+ in new assets and you may be eligible to receive A) $75; B) $125; C) $200; D) $500 or E) $1,000. Use promo code CASH2017RSP when signing up. As an added bonus, Credential Direct will donate an amount equivalent to 10% of the bonus paid out to United Way. Be sure to read terms and conditions for full details. A) $15,000 – $49,999 B) $50,000 – $149,999 C) $150,000 – $499,999 D) $500,000 – $999,999 E) 1,000,000+ A) $75 B) $125 C) $200 D) $500 E) $1,000 Cash back will be deposited week of October 9, 2017. Credential Direct Cash Back Promotion March 16, 2017
Last Updated: Mar. 17, 2017 17:35 PT

Referral Promotions

Company Brief Description Minimum Deposit Amount Incentive Structure Time Limit to Use Commission/Cash Offer Deposit Details Link Deadline
Refer a friend to Questrade and when they open an account you receive $25 cash back and they receive either A) $25; B) $50; C) $75; D) $100; or E) $250 depending on the amount deposited amount. Enter code: 476104302388759 during account sign up to qualify. Be sure to read the terms and conditions for eligibility and additional bonus payment structure and minimum balance requirements. A) $1,000 – $9,999 B) $10,000 – $24,999 C) $25,000 – $49,999 D) $50,000 -$99,999 E) $100,000+ $25 cash back (for referrer per referral; $50 bonus cash back for every 3rd referral) For referred individuals: A) $25 cash back B) $50 cash back C) $75 cash back D) $100 cash back E) $250 cash back Cash deposited into Questrade billing account within 7 days after funding period ends (90 days) Refer a friend terms and conditions Code Number: 476104302388759 none
Scotia iTrade If you refer a friend/family member who is not already a Scotia iTrade account holder to them, both you and your friend get a bonus of either cash or free trades. You have to use the referral form to pass along your info as well as your friend/family members’ contact info in order to qualify. There are lots of details/conditions to this deal so be sure to read the details link. A) $10,000 B) $50,000+ A) You(referrer): $50 or 10 free trades; Your “Friend”: $50 or 10 free trades (max total value:$99.90) B) You(referrer): $100 cash or 50 free trades; Your “Friend”: $100 cash or 50 free trades (max total value: $499.50) 60 days Refer A Friend to Scotia iTrade tbd
BMO InvestorLine If you (an existing BMO InvestorLine client) refer a new client to BMO InvestorLine and they open an account with at least $50,000 the referrer and the referee may both be eligible to receive $50 cash. To qualify the referee must use the email of the referrer that is linked to their BMO InvestorLine account. See terms and conditions for full details. $50,000 You(referrer): $50; Your Friend(referee): $50 Payout occurs 45 days after minimum 90 day holding period(subject to conditions). BMO InvestorLine Refer-a-Friend June 30, 2017

Expired Offers
Open a new account (TFSA, Margin or RRSP) and receive $50 commission credit . Use promo code: kdkfnbbc $1,000 $50 commission credit 30 days none none
Last Updated: Mar. 2, 2017 00:15 PT

Transfer Fee Promotions

Company Brief Description Maximum Transfer Fee Coverage Amount Minimum Deposit Amount for Transfer Fee Eligibility Details Link Deadline
Transfer $15,000 or more to RBC Direct Investing and they will pay up to $135 in transfer fees $135 $15,000 Transfer Fee Rebate Details none
Transfer $25,000 or more from another brokerage and Credential Direct will cover up to $150 in transfer fees. Use promo code SWITCHME when signing up to qualify for the transfer promotion. $150 $25,000 Credential Direct Transfer Fee Rebate none
Transfer $25,000 or more to Qtrade Investor from another brokerage and Qtrade Investor may cover up to $150 in transfer fees. See terms and conditions for more details. $150 $25,000 Transfer Fee Rebate none
Move your brokerage account to Questrade and they’ll cover the transfer-out fee up to $150. $150 $25,000 Transfer Fee Promo none
Transfer at least $25,000 or more in new assets to TD Direct Investing when opening a new account and you may qualify to have transfer fees reimbursed up to $150. Be sure to contact TD Direct Investing for further details. $150 $25,000 Contact client service for more information (1-800-465-5463). none
Transfer $25,000 or more to Virtual Brokers and they may cover up to $150 in transfer fees. $150 $25,000 Transfer Fee promo tbd
Transfer $25,000 or more into a CIBC Investor’s Edge account and they will reimburse up to $135 in brokerage transfer fees. Clients must call customer service to request rebate after transfer made. $135 $25,000 Confirmed with reps. Contact client service for more information (1-800-567-3343). none
Transfer $25,000 or more to a National Bank Direct Brokerage account and they will pay up to $135 plus taxes in transfer fees $135 $25,000 Transfer Fee Rebate none
Disnat Disnat is offering up to $150 to cover the cost of transfer fees from another institution. To be eligible, new/existing clients need to deposit $50,000 into a Disnat account. You’ll have to call 1-866-873-7103 and mention promo code DisnatFlex. See details link for more info. $150 $50,000 Disnat 1% Commission Credit Promo April 28, 2017

Expired Offers
Last Updated: Mar. 2, 2017 00:25PT

Other Promotions

Company Brief Description Minimum Deposit Amount Required Details Link Deadline
Credential Direct has partnered with Trend Micro to offer 50% off Trend Micro Titanium Internet Security. Use code “TrendCF” at checkout. n/a Trend Micro Special Offer Code none
Disnat Desjardins Online Brokerage, in conjunction with MoneyTalks, is offering 3 months of the “Inside Edge” investor information service to Desjardins Online Brokerage clients. Use promo code DESJ2016 during checkout to qualify. Be sure to read full terms and conditions for more information. n/a MoneyTalks Inside Edge Discount none
Disnat Desjardins Online Brokerage is offering $50 in commission credits for new Disnat Classic clients depositing at least $1,000. See terms and conditions for full details. $1,000 Broker@ge 18-30 Promotion none
Scotia iTrade Scotiabank StartRight customers can receive 10 commission-free trades when investing $1,000 or more in a new Scotia iTrade account. Trades are good for use for up to 1 year from the date the account is funded. Use promo code SRPE15 when applying (in English) or SRPF15 when applying in French. Be sure to read full terms and conditions for full details. $1,000 StartRight Free Trade offer none
Scotia iTrade Open and fund a new account with Scotia iTRADE with at least A) $25,000; B) $50,000; C) $100,000; D) $250,000; E) $500,000 or F) $1,000,000+ and you may be eligible to receive 50 commission-free trades plus A) 5,000; B) 7,500; C) 15,000 or D) 20,000; E) 25,000 or F) 50,000 travel points on an eligible Scotia travel points credit card. In addition, new clients will also receive FlightDesk active trading platform free for 90 days. Use promo code W17RP when signing up to be eligible. Be sure to read terms and conditions for full details. A) $25,000 – $49,999 B) $50,000 – $99,999 C) $100,000 – $249,999 D) $250,000 – $499,999 E) $500,000 – $999,999 F) $1,000,000+ Scotia reward points offer March 31, 2017
Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) and you may be eligible to win a $250 gift card to the Apple store. Use promo code 250AGC2017 during sign up to be eligible. Residents of Quebec are not eligible for this contest. Be sure to read terms and conditions for full details. $1,000 (Classic Commission Account) $250 Apple Gift Card Draw April 30, 2017
Open a new account with Virtual Brokers with a deposit of at least $1,000 (for the Classic Commission Account) or $5,000 (for the Commission Free Trading Account) and you may be eligible to receive a one-year subscription to access 5i Research. Use promo code 5iVB2016 when signing up. Be sure to read terms and conditions for full details. $1,000 (Classic Commission Account); $5,000 (Commission Free Trading Account) 5i Research Offer March 31, 2017

Expired Offers
Last Updated: Mar. 2, 2017 00:15 PT
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Discount Brokerage Weekly Roundup – February 3, 2017

It’s hard to believe a whole month has gone by in 2017. With the news cycle dominated by the ever unpredictable movements of the US president, speculation is as rampant as ever. For Canadian online brokerages, however, getting attention is far more difficult than just sending out a tweet at odd hours. Nonetheless they’re still finding a way to make some headlines.

This week there’s lots on the docket. First we take a look at some ‘yuge’ news to come out of the deals arena, as one online brokerage definitely went ‘bigly’ on the incentive offers for RRSP season. From there, we’ll cover the headlines made by two online brokers and their respective awards for service and price that were announced this past week. In keeping with the influence of the US on the news cycle, one online brokerage caused a ‘tremendous’ stir by repealing and replacing their standard commission rates with something much lower. And, as is usual fare, we’ll take a look at what DIY investors were chatting about on Twitter and in the investor forums.

New Deals & Promotions

It’s a new month and while winter still might be here (amiright Vancouver?), February’s deals and promotions at Canadian discount brokerages are red hot.

At the outset of February, Virtual Brokers made a very big splash by launching four deals at the beginning of the month, including the mind-boggling $10,000 commission-rebate offer that dwarfs anything put forward by other Canadian brokerages in recent memory. After factoring in the deals that were retired and the inclusion of credit card points related special offers, there are now at least 30 incentive offers from Canadian brokerages.

Looking back on January, there were six brokerages that announced offers, primarily timed around the RRSP season. While most were commission rebate offers, there were also a pair of cash back incentives and even a couple of credit card points offers for good measure.

Despite almost all brokerages offering some type of offer, there was one notable exception – Interactive Brokers. Perhaps because they already enjoy having significant appeal to the trader community, Interactive Brokers doesn’t need to work as hard to attract this highly prized category of the DIY investor market. Even so, with no shortage of other Canadian brokerages who are willing to try and get a share of those in the market for an online trading account, Interactive Brokers may want to reconsider their approach here in Canada in order to give them more visibility in a very crowded space.

Virtual Brokers, thanks to the launch of its recent flurry of deals now leads Canadian brokerages with 6 offers followed by Questrade and Desjardins Online Brokerage, each of whom has four. Even though Virtual Brokers saw some turnover, it’s clear they’re doubling down efforts heading into the RRSP deadline, with promotions and marketing ramping up significantly.

In terms of the deals themselves, transfer fee coverage remains a staple at almost all discount brokerages, followed by the commission-credit and cash back category. The least popular category, interestingly, remains the referral bonus with only three brokerages having an advertised program in place.

For DIY investors looking at opening an online trading account, be it for an RSP account, a TFSA or just another trading account to put in that income tax refund, this year competition amongst brokerages means a great selection of offers. And while a deal may not be the only reason to select a brokerage, the market has clearly shown that it can be the make or break factor in such a competitive race.

Accolades for Service & Pricing

For a pair of Canadian online brokerages, February is off to a great start.

At what is the busiest time of the year for Canadian discount brokerages, financial services research firm Surviscor released the results of two assessments of the Canadian online brokerage industry.

The first, an analysis of customer service quality known as the ‘Service Level Assessment Review’ found that Qtrade Investor handily outperformed its competitors, both bank-owned and independent, in terms of response times to client service inquiries.

With a score of 96% Qtrade Investor was more than 15 percentage points ahead of the second place Desjardins Online Brokerage (81%) and third place Scotia iTRADE (79%).  This assessment used 170 ‘mystery shopper’ service enquiries per firm and measured how quickly each firm responded as well as a number of other items including accuracy of response and whether a firm met its own response guidelines.

While Qtrade Investor’s strong customer service scores are in keeping with its history of strong performance in this category, it was also interesting to note just how far apart Canadian online brokerages were in terms of their scores on this assessment.

For example, the difference between the top rated Qtrade Investor (who scored 96%) and bottom rated Laurentian Bank Discount Brokerage (who scored 4%) is almost unbelievably wide. Even so, the number of firms (9) who scored less than or equal to 50% was also staggering, especially because it contained four major bank-owned online brokerages as well as firms such as Questrade (who scored 15%) who have demonstrated a strength in responding to clients across social media channels and far flung places such as reddit.

Without knowing the exact scoring methodology or how the results were gathered, however, it is difficult to put the numerical values into context and as such, while these figures likely do measure some component of the online customer service enquiry process, they should also be taken with caution.

The second Surviscor assessment which was announced was this week  was for the ‘Cost of Services’ award given to Virtual Brokers.  While the press release about this reward was published by Virtual Brokers, it was interesting to note that this particular survey simulated the cost of trading by looking at over 13,000 trades across brokerages and found that Virtual Brokers came out on top.

Further details about this survey or its methodology were not available so the results should be treated with caution however it is clear that as competition between brokerages heats up, awards and recognition for areas of strength are going to be increasingly a part of the marketing and advertising strategies of all Canadian brokerages who receive them.

Major US Online Brokerage Cuts Commissions

What a difference two dollars can make. Charles Schwab, one of the largest online brokerages in US with almost $3 trillion in assets, announced this week that they were lowering commission prices down to $6.95 per trade from $8.95. In doing so, Schwab caused a massive sell off in the stock prices of other publicly traded online brokerages such as E*Trade Financial and TD Ameritrade as markets anticipate that these firms will likely have to follow suit and lower commission prices (and therefore revenues) to compete.

The latest move is an interesting case study for industry observers as Schwab’s business model has evolved in the low interest rate, low volatility environment to rely on managed wealth fees as a significant source of revenue rather than trading commissions. Currently less than 11% of net revenues are from trading.

In the Canadian online brokerage landscape, this move might inspire a large enough player (such as a bank-owned brokerage) that has both a strong managed wealth business as well as an online brokerage component to disrupt the market as a whole with a commission price drop from the $9.95 standard.

Internal data from SparxTrading.com already indicate that for CIBC Investor’s Edge, there has been a dramatic shift investor interest away from higher cost alternatives because of CIBC’s commission price cut to a standard commission of $6.95.

The fallout from the latest move by Schwab will be interesting to monitor, in particular because it puts tremendous pressure on firms such as E*Trade Financial and TD Ameritrade to respond. Additionally, it could very well signal to Canadian firms that yet another round of commission-lowering is on the horizon, especially if the largest players at the table decide like their US counterparts, to aggressively gain market share.

Discount Brokerage Tweets of the Week

Lots of chatter on Twitter this week – there’s good, bad and even a little ugly. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing & Virtual Brokers.

From the Forums

Glitch Happens

This past week, a user on reddit posted a notice of a technical outage on Questrade’s platform. It was an interesting thread insofar as the author seemed to entertain switching because of a glitch however other users chimed in to provide alternate perspectives.

Platform for Trading

A familiar question comes from this recent post from reddit’s personal finance Canada section with a user looking for a trading platform/brokerage to trade ETFs. Worth a read for those in a similar boat.

Into the Close

That’s a wrap on yet another crazy week. Fortunately for football fans, the big game takes place this Sunday which might offer just a little sanctuary from the political football that keeps getting tossed around. For those who don’t really care much for football, here is a little something that will hopefully send you into the weekend on an entertaining note.

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Discount Brokerage Weekly Roundup – January 27, 2017

Sometimes change is good. Sometimes it’s not. Either way for discount brokerages in Canada and the US, change, and more specifically the ability to navigate change, appears to be what will separate the winners from the rest of the crowd.

In this week’s roundup we take a look at the latest digital shift from one of Canada’s largest online brokerages to see how they’re changing elements to keep looking fresh. From there, we take a look at the details from two recent US online brokerage conference calls with a specific eye as to what online brokerages are working on for the future. As usual, we’ll wrap up the roundup with a look at what investors were talking about on social media as well as in the investing forums.

TD Direct Investing Website Gets Refresh

In more ways than one, the new reality for online investors and those that service them is dealing with change. As online brokerages increasingly evolve into technology companies, the need to be agile and responsive is greater than ever before. Their platforms need to keep up with the times, as do all of their websites, social media feeds, mobile apps and so on. More than just the technology, online brokerages also have to keep up with what an online investor looks like – not just those already in the markets, but those who are looking to get in too.

Over the past three years, there has been a noticeable evolution of the websites and marketing at most of Canada’s online brokerages. This month, there has been yet another website enhancement made from Canada’s largest bank-owned online brokerage – TD Direct Investing.

Looking back at the evolution of the TD Direct Investing story, one of the first important changes took place when TD Waterhouse switched to TD Direct Investing in late 2012.

In late 2015, TD Direct Investing then updated the front end of their website, modifying the look and feel of the brand to become more modern, not only in web design terms, but also in portraying what the ‘typical investor’ looks like. As part of a trend amongst the major Canadian banks, looking and feeling more appealing to everyday Canadians meant recognizing the diversity of what Canadians look like and what they support.

Now, in 2017, TD Direct Investing has updated their look and feel yet again in order to appear more modern and harmonize the brand experience the parent brand.

Screenshot of TD Direct Investing website 2017-01-27
Screenshot of TD Direct Investing website 2017-01-27

The front end of the TD Direct Investing section of the TD website, with the scroll features that tells the TDDI story, is remarkably familiar to many robo-advisor websites and borrows design elements that are found on other Canadian brokerage websites that use icons and the scroll-based design.

Clicking through the homepage, there are links that still point to pages that use the previous design standard as well as links that point to the newer look, signaling a gradual transition to a newer look and feel rather than a wholesale change. It is an interesting choice from a design point of view in that users see the old and new imagery and layouts within the same visit.

While the updated design does add an element of change, the key observation is that TD continues to use bold imagery of ordinary looking people. These may be stock images, however there is more thought in their selection that shows they’re conscientious about recognizing a more diverse-looking set of customers. Fortunately, TD Direct Investing is not alone in this regard. This is also true for a couple of TD Direct Investing’s bank-owned brokerage peers – BMO InvestorLine and RBC Direct Investing. With so much divisive rhetoric emerging from the US it’s nice to see Canadian banks being Canadian and embracing the portrait of an online investor as a mixture of men and women, old and young and all shades of skin colour.

On the Line

With markets making new all-time highs and a difficult to predict new president, there’s lots of uncertainty for investors on exactly how they’re going to approach trading this market. To get some insights, it was interesting to review the latest news coming out of US online brokerages’ earnings conference calls as they reported their quarterly earnings and spent time explaining their strategies and vision for 2017 as well as where they see investors headed during these uncertain times.

In the E*trade Financial conference call, one of the interesting priorities for them in the upcoming year will be in marketing. As we had mentioned in a previous weekly roundup, in a hypercompetitive marketplace, in particular in the online brokerage space, an increasing amount of focus will have to be paid to getting client acquisition and retention right. This means undertaking some bold but thoughtful marketing.

The comments made by E*Trade Financial’s CEO Karl Roessner during the most recent conference call certainly highlight that E*Trade will be focused on aggressively onboarding new clients, with the ever-prized active trader segment being of particular interest.

In conjunction with the strategy of acquiring new clients, it appears that E*Trade is also going to be undertaking major branding initiatives and enhancing their digital experience by upgrading their web presence. Like the recent moves observed by TD Direct Investing referenced above, the following quote signals that keeping the digital experience of E*Trade fresh and current is a key component to their marketing plans:

And at the top of a long list of initiatives is the re-launch of our brand. We’ve enjoyed phenomenal brand awareness, and we intend to build on that to reclaim our challenger position in the industry. Expect to see more around mid-year. In the meantime, we are working on updates to our website, including an overhaul to the look and feel, along with improved navigation.

Another conference call from an online brokerage took place this week, this time from TD Ameritrade. While also discussing the results of an integration with Scottrade, there were a number of interesting nuggets on the technology front revealed by TD Ameritrade.

For example, the launch of innovative integrations with Amazon’s Alexa (using the TD Ameritrade skill app) that enable individuals to get stock market updates points to a future where home automation or virtual assistants will meet the world of investing.

In addition, there was also some insight given on the social media monitoring tool, Social Signals, that helps investors look for investment opportunities based on what stocks individuals are talking about online – in particular on Twitter.

One of the most interesting perspectives, however, came from CEO Tim Hockey’s answer on the possible behaviour of retail investors heading into the next few months post-Trump’s election. Specifically, Hockey’s position is that DIY investors will be looking to reposition their portfolios given the new US President’s policies and initiatives. In particular, the comment that investors appear to be moving in a contrarian fashion – pulling money out on the big rallies, signals there’s some skepticism as to the valuation of the US markets and especially in the larger cap names.

While the US online brokerage marketplace is certainly distinct from Canada’s, there is clearly a view towards what the future may hold for the industry in Canada.

With regards to innovation, US brokerages such as TD Ameritrade are clearly developing the next generation of tools that DIY investors can use to monitor and potentially trade with. The race to bring in innovation to the DIY trading world reinforces the observation that online brokerages are going to have to become much more technology based than they already are, which may be easier said than done.

One potentially noteworthy comment by Interactive Brokers’ CEO Thomas Peterffy in their latest conference call probably should serve as a warning to online brokerages. Specifically, Peterffy was asked about why Interactive Brokers took the unusual step of payment of high amount of bonuses to employees at the end of Q4, to which Peterffy responded “It’s a very competitive world.”

Discount Brokerage Tweets of the Week

It was a tough week for online investors caught on the wrong side of a platform outage at Questrade illustrating once again that trading isn’t without its random risks. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Questrade, Scotia iTRADE & TD Direct Investing.

From the Forums

Cut it Out

This past week the firestorm of tweets on Questrade’s platform outage also extended to comments in reddit’s Personal Finance Canada thread in this post. Fortunately, Questrade also stepped in to the discussion to help let people know their options during an outage.

Unpleasant Exchange

In this post, from the RedFlagDeals.com investing forum, one user learned the hard lesson about currency conversions at online brokerages – namely that they can get expensive. Read on to find out how others can get around the extra fees related to currency conversions.

Into the Close

That’s a wrap on the first chaotic week of the Trump presidency and a record breaking week on the markets. For those trying to figure out where markets go from here, you may want to take the weekend off and simply remember that the trend is your friend until it ends. For all those celebrating the Lunar New Year  this weekend – happy New Year! And for those looking for something to celebrate – Monday isn’t here for another couple of days, make the most of it!

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Discount Brokerage Weekly Roundup – January 20, 2017

Trump, or more formally, President Trump is known for many things – among them, the art of the deal. The new US president isn’t the only deal maker around, however, as Canadian brokerages are also looking to start giving some ‘bigly’ deals to DIY investors.

This week’s roundup puts a spotlight on the latest deals action that occurred this week – a signal that competition amongst Canadian discount brokerages is reaching a new high. From there we’ll take a look at what DIY investors had to say to Canada’s online brokerages on Twitter and what was on the minds of investors in the financial forums.

Deals Reach Feverish Levels

This week there were three new offers that were added to the long list of promotions being offered by Canada’s discount brokerages to entice potential clients (as well as a few existing clients) to bring in assets.  Joining the fray this week were offers from Qtrade Investor, Credential Direct and RBC Direct Investing. Both Qtrade Investor and Credential Direct launched cash back promotional offers while RBC Direct Investing launched a points based promotion linked for RBC credit card holders.

With the addition of these new offers, the total number of advertised offers now stands at 32, of which 7 were added to the list in January – a sign that competition amongst Canadian brokerages has increased significantly. Interestingly, the only major Canadian online brokerages not offering a cash back or commission-free trading deal (at least at the time of publication) for new accounts are RBC Direct Investing and Interactive Brokers.

Whether it is the specter of Robo-advisors, the changes forecast with the CRM2 fee disclosures, the rally in the markets, or some combination of these, Canadian discount brokerages are definitely trying to perfect the art of the deal in order to attract new clients (or more precisely, new assets).

Heading into RRSP season, it’s clear that innovation and new features have taken a back seat to cold hard cash. In particular, there’s been a noticeable increase in cash back offers as a proportion of the total deals being offered which speaks to the growing recognition of the preference for these offers with DIY investors over commission-free trades.

With all of the offers now in play navigating them can be somewhat of a challenge. As such, we’ve done a little bit of the homework for readers looking to compare cash back offers between discount brokerages below.

Canadian discount brokerage cash back deals comparison

In terms of cash back offers, there two main types to consider, those that are available without a referral and those that are part of a referral offer. A quick comparison of the two show that for someone opening a new account (or in some cases bringing new assets) with a non-referral offer, the cash back bonus ranges from 0.1% to 0.5% of assets deposited. For the referral-based cash back offers, the range is wider going from 0.1% to 2.5%.

In the case of referral-based cash back offers, these generally are better deals for deposits of between $1,000 and $10,000 simply because there are no non-referral cash back offers for deposits under $15,000. In fact, for deposits under $25,000 referral bonuses offer the best selection and rates for a cash back bonus. Nonetheless, Credential Direct’s offer of $75 cash back for a minimum $15,000 and Questrade’s referral-based offer of $75 cash back for a minimum deposit of $25,000 are the offers that provide clients with the largest bonus in the sub-$25,000 deposit range.

Perhaps the most crowded segment of the deals market is at the $50,000 deposit mark, where there are 7 different offers ranging from a low of $50 (from BMO InvestorLine and Qtrade Investor) to a high of $200 (from CIBC Investor’s Edge). In this segment, CIBC Investor’s Edge’s offer is more than 1.5x that of its nearest competitor, Credential Direct (who’s offering $125 cash back). In addition, at that deposit level, brokerages are also willing to cover transfer out fees meaning that even greater total value can be obtained.

Interestingly, at the $100,000 deposit mark, the field thins out, with four offers specifically targeting minimum deposits at this level. The range for cash back bonuses goes from a low of $100 (Qtrade Investor) to a high of $400 (CIBC Investor’s Edge).

Finally, for deposit tiers higher than $150,000 (up to the $1M+ range), cash back bonuses range between 0.1% and 0.25% with maximum bonuses of $1,000 cash back being offered by Credential Direct and Qtrade Investor at the highest deposit tiers.

The big picture for DIY investors is that there are 27 different deposit tiers that they can qualify for between the referral and non-referral cash back offers – an extraordinary level of choice. Paradoxically, on a percentage basis, at most brokerages the higher the amount of assets an individual brings in, the lower the reward. So, for example, an individual who deposits $50,000 at Credential Direct receives $125 but if they were to deposit $500,000 they would not receive $1250, but only $500 instead.

Arguably, the cash back incentives are not going to be the primary reason an individual chooses a particular brokerage. With the dollar amounts being given out, there simply isn’t enough financial incentive for most people to go through the process of moving investments around just to get a cash bonus. That said, with services, features and pricing at most online brokerages being very close to one another, the tie-breaker will almost certainly come down to who’s more willing to give to get. And, when it comes to getting a new client, money definitely talks loudest.

Discount Brokerage Tweets of the Week

January might be the middle of winter but some of this week’s tweet seemed extra cold. Mentioned this week were CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE and TD Direct Investing.

From the Forums

Stating the Facts

With CRM2 rolling out at Canadian discount brokerages, this post from Canadian Money Forum offers a very interesting look across the board at how investors are reacting to the new statements.

Deal or no deal?

With the launch of their cash back (plus free trade) offer, CIBC Investor’s Edge not only has an ultra-competitive commission cost but now one of the most competitive deals out there for those who qualify. This thread from the investing sub-forum of RedFlagDeals.com gauges the reaction of the bargain hunting community on whether the offer from CIBC Investor’s Edge measures up.

Into the Close

That’s a wrap on one of the most historic weeks in the new year. Within just a few hours of taking office there’s already lots for traders and investors to digest with Trump now at the helm of the US. At this point, there’s little doubt that things are going to continue to get interesting for investors. For those who are just a little too Trumped out, thankfully there’s some good football ahead. Stay warm!

Thanks Obama
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Discount Brokerage Weekly Roundup – January 13, 2017

For the superstitious, Friday the 13th is supposedly an unlucky day. As this week draws to a close, however, it seems that DIY investors are in luck as deals and promotions activity is red hot at the outset of 2017.

We’ll keep things light for this edition of the roundup, putting the spotlight on the deals and promotions being offered by Canadian discount brokerages and how the new deals that launched this past week could shake things up for other Canadian brokerages. From there, we’ll take a look at some interesting news and developments from across the online brokerage landscape that caught our attention and round out with the latest tweets from Canadian investors & online brokerages as well as what people are talking about on the investor forums.

Everyone into the Pool

This week, the deals gauge went from hot to red hot, and with good reason. There are now at least 28 advertised offers from Canadian discount brokerages, with cash back/commission-free trades now making a comeback after pulling back late in 2016.

The two brokerages causing the commotion this week, CIBC Investor’s Edge and Scotia iTRADE, have now made the case for all Canadian online brokerages to have a live cash back or commission-free trade offer or risk losing out new business to those who do.

CIBC Investor’s Edge, which has the lowest standard commission costs amongst Canadian bank-owned brokerages, made a big splash by offering up a cash back promotion of up to $400 for deposits of $100K or more. In addition, individuals who set up a ‘Regular Investment Plan’ (amusingly given the acronym RIP), are also eligible for up to 50 commission-free trades.

So, while it is a positive development for DIY investors that CIBC Investor’s Edge has stepped into the promotions space to start 2017, there are also a number of other reasons why their entry is significant.

First, as one of the lowest cost commission rates available, CIBC Investor’s Edge naturally enjoys a competitive edge over its bank-owned brokerage peers as well as the non-bank-owned group. This means that they inevitably get more attention or get considered more often by virtue of the fact that many DIY investors are looking for the best value – and low commissions for many investors equates to just that.

Second, now that CIBC Investor’s Edge is in the fray, the only major bank-owned brokerage without a cash-back or commission-free trade offer is RBC Direct Investing (BMO, CIBC, Scotia and TD are all offering these promos) which means RBC Direct Investing will either have to post a promotion or contend with direct competitors grabbing attention and market share from them. If mortgage rates and other financial services offer any clues, the odds that RBC Direct Investing stands idly by while the rest of the field eats their lunch just got lower.

Finally, while CIBC Investor’s Edge has offered promotions in the past, the presentation of this offer (specifically the push to a cleanly designed landing page) suggests an overhaul to the Investor’s Edge look and feel are probably on the way. The broader CIBC user experience (for example on mobile) has seen an upgrade so to maintain a consistent user experience, it looks like a new website will likely be on its way.

Scotia iTRADE also returned to the deals and promotions section, this time with two offers launching simultaneously. The primary offer of interest to DIY investors is a commission free-trade offer that ranges from 75 trades up to 250 trades, depending on the amount deposited into the new account. The second promotion is actually tied to their travel credit card program in which individuals who do have a Scotia credit card and who sign up for a new online brokerage account can receive a combination of 50 commission-free trades points

An interesting angle on the deals and promotions activity might also be a response to the Rob Carrick article recently published that encourages DIY investors to try non-bank-owned online brokerages on for size rather than defaulting to a big bank. To say that this has made waves is certainly an understatement considering the degree of influence Carrick has with Canadians – and especially within the realm of Canadian personal finance. What this means is that big bank-owned brokerages may need to be more active with deals and promotional activity to counter the recommendation from Carrick’s article for DIY investors to try a non-bank-owned brokerage.

While there are important points Carrick makes in the article about fees and banks recently being in the news for overcharging investors, the point to be made (and certainly reading through comments from investors who are clients at non-bank-owned brokerages also highlights this) is that all financial service providers can make mistakes – whether by omission or commission.  There are simply too many moving parts, from technology integration, compliance, security and more to not expect something to break. The real questions are (or should be) which provider would be best able to address an issue when it comes up and what would be a reasonable price to pay for that as a consumer?

Marketing Pullback

Normally this is the section where we mention upcoming education events or events of interest to DIY investors. One such event that’s coming up is the Vancouver Resource Investment Conference taking place on 22nd and 23rd of January. While the focus of this conference has been primarily on natural resource related investing, historically there have been a couple of Canadian online brokerages exhibiting in person, specifically Desjardins Online Brokerage and TD Direct Investing. Interestingly, neither of these brokerages are on the list of exhibitors this year (as of publication), hinting at least of a redrawing of plans in terms of where brokerages are going to spend their time (and money) connecting with investors.

Rise of the Machines

While robo-advisors are currently getting a lion’s share of the attention with regards to using algorithms in financial services, another story crossed our radar regarding the use of artificial intelligence integrated into the trading platform interface at Interactive Brokers. Their recently deployed “IBot” is gathering data on how individuals trade in the hopes of determining how best to work with human traders in providing information/answers they are seeking. While it seems like a high-powered search engine at this point, it certainly provides a glimpse into the kinds of innovation to the trading experience that will be required to get DIY investors excited. Provided, of course, that it works the way it’s supposed to.

Discount Brokerage Tweets of the Week

This week saw the big bank owned brokerages in the cross hairs of more than a few DIY investors. Mentioned this week were BMO InvestorLine, CIBC Investor’s Edge, Questrade, RBC Direct Investing, Scotia iTRADE, TD Direct Investing and Virtual Brokers.

From the Forums

Mini-Series

For DIY investors, one of the most popular choices are low cost mutual funds, such as the TD E-series. In this post from reddit’s personal finance Canada thread, one community member was interested in finding out whether the grass was greener on the DIY side of the fence or if E-series was the way to go.

Money-weighted Return

With new CRM2 compliant investor statements heading out to DIY investors, one of the less familiar terms to be aware of is money-weighted return (performance). In this post from reddit’s personal finance Canada section, one Questrade user was looking for a little more clarity and got a number of good examples to help explain the concept.

Into the Close

That’s a wrap on this week’s action across the Canadian discount brokerage landscape. Remember, US markets will be closed on Monday for Martin Luther King Jr. Day. With all of the uncertainty in the markets, it seems appropriate to check out something a little lighthearted heading into the weekend. Of course, for all of the market watchers, maybe the picture of a bubble might hold a little more meaning. Stay warm and go Seahawks!

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Discount Brokerage Weekly Roundup – December 23, 2016

Well, it’s hard to believe but Christmas is literally just two sleeps away. While DIY investors are either busy looking for a deal, a present or are relaxing from the mayhem that is a shopping mall, it looks like Canadian discount brokerages are taking cues from other businesses and putting up deals for DIY investors ahead of Christmas.

In this holiday edition of the roundup, we’ll keep things short so you can get back to enjoying the festivities. We kick off with news that every investor loves to find out about – a new deal being offered by one of Canada’s bank-owned online brokerages. From there we’ll take a look at the highlights from Q3 of 2016 in the third of our 2016 roundup of roundups. As always, we’ll close out by taking a look at what DIY investors were chatting about on social media and on the investing forums.

Gift Wrapped Deal

Just in time for Christmas yet another Canadian discount brokerage is offering up a big gift to DIY investors in the form of a promotion. This past week, National Bank Direct Brokerage crossed our radar with a generous trade rebate offer with a very splashy headline: up to $1000 cash back for individuals signing up for a new account.

While the headline does grab attention, it is important to unpack the clever advertising from the real picture, so let’s drill down on some of the details of their latest offer.

Perhaps the most important component to this offer is that it is actually a commission-rebate offer, meaning that individuals who are eligible for this offer can have their trading commissions reimbursed up to the amount stated in the promotion.  Unlike other cash-back offers that provide a payment of a fixed amount up front, this ‘cash back’ occurs after individuals make eligible trades.

The dollar amount that an individual can get credited depends on the value of the account they open with NBDB. In the case of this offer, there are two deposit tiers, the first ranging between $20,000 and $99,999, for which individuals receive up to $500 in commission rebates; and the second for deposits of $100,000 or more for which individuals can receive up to $1,000 in commission-credits.

In looking at NBDB’s latest promotion, it is interesting to see who they are positioning to compete with. On the one hand, their offer is very similar in structure to the TD Direct Investing offer – commission rebates marketed as cash-back promotions. Comparing the two offers side by side, NBDB has the lower threshold to qualify versus TD Direct Investing, however for depositors with more than $50,000, TD Direct Investing is offering more in terms of commission rebates. One very important distinction, however, is that the NBDB offer is eligible for 90 days whereas there is a fixed cut-off date for TD Direct Investing’s offer, so TD’s offer becomes more challenging to fully use up the longer individuals wait to take advantage of it.

The good news for DIY investors is that it appears that online brokerages are once again starting to work harder to try and win new clients – especially heading into the busy RRSP season. Interestingly, this is now the second offer to launch in December (the other was TD Direct Investing two weeks ago) that appears to run until the end of March of next year. This is definitely a bullish signal that bank-owned brokerages are placing their bets early because it will likely motivate both larger and smaller discount brokerages to follow suit.

Discount Brokerage Roundup Recap from Q3 2016

#Hashtag You’re It

TD Direct Investing gets social by hosting their first DIY investing Twitter chat. #FunFact many years ago, SparxTrading  was tweeting live from an Investools seminar and helped get the ball rolling on the TD Direct Investing Twitter presence. Since then, TD Direct Investing, has become a very active on social media. Here is a recap of 350+ tweets we put together that covered their #DIYInvesting Twitter Chat.

Eye of the Buyer

Along with the US presidential election race, our eyes were turned stateside to see what was happening with US-based online brokerages and what, if anything, that could mean for Canadian online brokerages. One of the advantages of looking at the US market is that they provide a window into how the online brokerage business works, what challenges they’re facing as an industry and what innovation is taking place. In the case of a couple of July weekly roundups, we learned that Interactive Brokers is crushing it when it comes to profitability per account as well as steady account growth. Anyone watching the space closely can see that they are clearly going to harder to challenge as they grow in size and presence globally. We also learned about consolidation taking place in the US market, with E*trade acquiring OptionsHouse.

Going Back to School

Scotia iTRADE got a jump on the competition and back-to-school season by launching a rebranded educational offering for DIY investors. Their Scotia iTRADE U managed to predate the push later on in the year by Virtual Brokers to get into the investor education game. Interestingly, the biggest player in the space, TD Direct Investing, has seen a shift in how and where it is delivering investor education content – choosing to deliver it via webinar rather than run as many in person seminars. Later in 2016, Virtual Brokers would also roll out its new education centre

Preferred Pricing

In early September, Qtrade Investor took a big step into the commission-pricing battle by offering up a pricing break on commissions for young investors (where was this when I started investing!). The commission rates for younger investors are $7.75 per trade – down from the standard $8.75. That move by Qtrade Investor certainly helped to put them back on the radar of price sensitive DIY investors and arguably helped to maintain their presence atop the Globe and Mail Online Brokerage Rankings for 2016 which came out in December.

Discount Brokerage Tweets of the Week

From the Forums

Icy Conditions

If there’s one thing that winter driving reminds traders of, it’s to always keep an eye out for things that can go wrong. Of course, that’s not always possible for active traders who rely on technology to work the way it’s supposed to – especially with stop losses. In this post from Canadian Money Forum, one user’s experience with stop losses not working with bracket orders is definitely a good reminder or lesson to anyone using these order types.

The People’s Choice

With the latest results from online brokerage rankings now published, there’s one source that DIY investors consult that provides a very different point of view. In this post from reddit’s personal finance Canada thread, one person asking for who the ‘best online brokerage’ would be, gets a very different answer than either of the two recent rankings crowned.

Into the Close

That’s a wrap on the second last weekly roundup for 2016. On behalf of the SparxTrading.com team, happy holidays to all of our loyal readers. Next week’s edition will be the last of the current format – we’ve got some exciting news and changes coming to SparxTrading.com planned for 2017. Stay tuned, stay safe and enjoy the time off from trading to do something fun!